# CS Professional Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CS Professional Suite the right Accounting solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/89836/CS-Professional-Suite/reviews

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CS Professional Suite

3.8 (41)

[View alternatives](https://www.capterra.com/p/89836/CS-Professional-Suite/alternatives/)

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Last updated March 13th, 2026

# Reviews of CS Professional Suite

Ease of use

3.6

Customer Service

3.6

## Pros and Cons in Reviews

SD

Scott D

Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to navigate for the normal everyday business accounting tasks. “

June 7, 2024

KH

Kimberley H

Senior Payroll SpecialistAirlines/Aviation, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Some reporting features can be convoluted and be a little difficult to figure out without support.“

November 26, 2024

SD

Scott D

Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to navigate, set up transaction templates, etc.“

June 7, 2024

HW

Hank W

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“It does have a learning curve that may be a problem for some people.“

February 9, 2023

Nathalie M

accountantAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“The software is very sophisticated but user friendly at the same and is constantly updated and improved.“

April 16, 2020

## Showing most helpful reviews

Showing 1-25 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Supervising Senior  
Accounting  
Used the software for: 2+ years

### "Great product with very intuitive format"

July 1, 2019

5.0

User friendly product with very great functionality!

Pros

At my firm, we use a variety of CS professional Suite products. All of the software is very intuitive, we can easily see how the input will look like when printed. Especially UltraTax makes it so easier for the preparers and reviwers as it lists its diagnostic functions and "FYI"s. Also, it has very detailed instructions. For example, you can just google "Ultratax multistate filings", then you will see a list of instructions provided by rep.

Cons

It can run slow because very often we need to run many other programs such as Excel and Outlook. Also, sometimes UltraTax does not allow hard input. Instead, we need to find a certain way to input information to be correctly presented.

Review Source

SD

Scott D.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly interface."

June 7, 2024

4.0

Overall, I find the Accounting CS program to be very simple to use. Similar to using MS Money, which I use for personal finances.

Pros

User friendly interface. Easy to navigate for the normal everyday business accounting tasks. Our accountant uses this software. I have enter daily bank transactions (EFT,check, ACH, cash ) deposits and check register for our accounts payable. Easy to navigate, set up transaction templates, etc.

Cons

Do not like how you toggle between accounts. There is one field for data entry and other field for viewing. Depending on what "buttons" you click on, the fields revert back and make it easy to enter transaction into wrong account. This is not a big deal, but rather a nuisance. Entries can be easily corrected. Fortunately, we use primarily one bank account for our practice.

Review Source

HM

Harold M.  
Shareholder/Officer  
  
Used the software for: 2+ years

### "Very average in most respects some products like practice are better than others like UltraTax"

May 5, 2018

3.0

Good integration between the different products, but unfortunately to the exclusion of integrating with anything else.

Pros

Good integration between the various products. Good user interface design for some products like Practice CS but not for others. The tax product is generally very accurate once you figure out how to use it well. I like the multiple screen ability. The Practice product will allow you to open and sign in multiple times which can make up for the slow changing of screens. We tend to open a copy with the employee dashboard and then open another copy of the program to keep the client dashboard open so we can update projects and the like. This is the only way to deal efficiently with the slow screen changes. Good reporting, good support when calling in, but slow with email. Great diagnostics for Ultra Tax. The ability in Ultra Tax to open both input and forms screens at the same time is nice.

Cons

First it is 32 bit and so does not interface well with other programs. Runs slow because it can only take advantage of limited memory. Runs even slower if you have very many other programs open (outlook, excel, word, etc). Many features only work if you have an older 32 bit operating system. For example you cannot click the email address of a client and generate an email that also stays attached to their client detail unless you are using 32 bit email software on a 32 bit machine. The Ultra Tax user and data entry is one of the worst I have seen, very outdated. At times you have to switch multiple screens to input basic stuff. Trying to locate where to make an entry can be an exercise in frustration. Ultratax is very accurate when the return is completed but a mess when trying to figure out how to do data entry. Does not integrate with other calendar apps to get your appointments onto a preferred product for you calendar. You can only use the online version and access it or push everything up to the cloud for their mobile version. So the bottom line is slow, their tech support said they have no plans to write a 64 bit version, awkward data input for the UT product. Tax return data entry is about 35% longer than on our prior product.

Review Source

Nathalie M.  
accountant  
Accounting  
Used the software for: 1-2 years

### "Thomson Reuters has it all"

April 16, 2020

5.0

I've had a great overall experience with CS Professional Suite. I used it in my business everyday and it meets all my business needs.

Pros

I like how Thomson Reuters offers a variety of comprehensive products. The bundling of their various softwares helps make use very convenient and ensures that the softwares are compatible with each other. The software is very sophisticated but user friendly at the same and is constantly updated and improved.

Cons

Setting up the system and making sure certain information carries forward into the next year can be tricky and time consuming. I would say the initial start-up is the hardest part but other than that, there isn't anything I really dislike.

Review Source

VR

Verified Reviewer  
Managing Member  
Accounting  
Used the software for: 2+ years

### "CS Professional Suite - some parts are better than others."

August 15, 2018

4.0

Pros

The integration between products is what led me to buy the whole suite. UltraTax is the best product, easy to use, and has free support. The other products are much harder to set up and learn, and Thomson charges you for support for them, even if the problem you're calling about is actually a product bug.

Cons

They charge for support on all products except UltraTax. Practice is becoming a dinosaur, and badly needs to be updated. File Cabinet crashes multiple times every day.

Review Source

VR

Verified Reviewer  
Senior Tax Analyst  
Construction  
Used the software for: 2+ years

### "UltraTax is the best solution"

August 22, 2018

5.0

Thomson Reuters CS is more commonly referred to as UltraTax. I developed tax software for a competitive product for several years, and I still prefer Creative Solutions UltraTax to what I used to work on.

Pros

UltraTax handles every complex tax situation, and has all of the features you can imagine. They always manage to anticipate my needs before I realized I needed it.

Cons

The only downside I can think of is cost. It can be expensive, but it's a better total value than any of the competitors.

Review Source

VR

Verified Reviewer  
Tax Manager  
Accounting  
Used the software for: 2+ years

### "Robust software suite for tax preparation and accounting firm management."

July 26, 2018

5.0

Pros

Highly in depth, performs complex tax calculations effectively, provides a great system for managing firm billings.

Cons

Sometimes the software can be a little clunky. The tax software could use an upgrade in ease of switching from data entry view to viewing the finalized tax return including all schedules and reports.

Review Source

VR

Verified Reviewer  
Auditor  
Accounting  
Used the software for: 1-2 years

### "Customer services are helpful"

March 26, 2020

4.0

UltraTax is okay. Would be more helpful to set up some restrictions on certain areas.

Pros

We use UltraxTax with Thomson Reuters. I had some questions about the software and was not able to find the answer online, I used the live chat customer service and they were able to help.

Cons

There is a UltraTax destination as instructions for input, but I was not able to find the most updated version available.

Review Source

VR

Verified Reviewer  
Senior Tax Accountant  
Financial Services  
Used the software for: 1-2 years

### "Great partner for managing workflow in an accounting office"

August 28, 2018

4.0

Pros

The CS Suite integrates well with its partner software which makes supervising a team workflow a breeze. The suite assists tracking staff time, reports, client details and other necessities. The layout is very easy to maneuver around with, simple and easy to learn. Integrated software are easy to learn as well, they chose the best software to integrate with.

Cons

Tech support charges costly. It is great and amazing that tech support is available 24/7, but the cost is rather high. Despite that fact, being that the suite have software which are adaptable, tech support is used minimally.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Very thorough"

November 10, 2021

5.0

Pros

The software is extremely thorough in its organization of documents and client profiles.

Cons

It may be difficult to begin working with the software and no prior training/knowledge.

Review Source

CQ

Claire Q.  
Accountant  
Accounting  
Used the software for: 2+ years

### "5 Stars "

September 22, 2020

5.0

Overall experience is a good one, I enjoy how there are products that "talk" to each other to get things done efficiently!

Pros

It offers so many products to use to keep your work running as efficiently as possible!! Would recommend!

Cons

There will be times where it will crash for no apparent reason. I believe we just have so much housed within it and it gets stuck and quits.

Review Source

JC

Jillian C.  
  
  
Used the software for:

### "Practice CS and File Cabinet CS"

February 2, 2017

4.0

I am only reviewing these two products in the Professional Suite because they are the only two I use on a regular basis. Practice CS helps me keep track of our clients information, staff time and client billing, plus all the reports I need to run. I find it to be user friendly and the customer support for this product has been excellent. Although you will get billed for using Thomson Reuters customer support so that is a downside. Practice CS is set up well, everything is easy to find on a stationary menu on the left side. Keeping track of invoices paid vs. owed is easily done with the many reports you can run. Thankfully Thomson Reuters helps you set everything up when you first start out. File Cabinet CS is a great digital filing system that works with scanned PDF documents and different file types. It has helped to cut down on the mounds of paper we store and print. I highly recommend it if you are needing a digital filing system. There is one negative however, the client IDs have to be set up slightly different in File Cabinet and Practice. This has caused some confusion and trouble with billing clients correctly. I am not sure why the programs are not using the same configuration for client IDs when they are made by the same company. maybe it is something Thomson Reuters can address in the future.

Review Source

JG

Jenna G.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "CS Professional Suite"

August 15, 2019

5.0

Pros

It showed you what was wrong once submitted the documents

Cons

I didn't like how you had to go into different spots to find the documents needed

Review Source

RN

Robin N.  
Managing Partner  
Financial Services  
Used the software for: 2+ years

### "Good but not Great"

June 9, 2025

3.0

It worked when nothing else was in place at the firm. When I purchased the firm, there were only spreadsheets used. The program was a step up from that for sure.

Pros

Projects and due dates could be easily managaed. Time entries and client information were stored easily.

Cons

The entire process of billing took way too long. There were too many screens and reports to pull. No client communication available.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We needed more reporting options and a billing option.

Review Source

KH

Kimberley H.  
Senior Payroll Specialist  
Airlines/Aviation  
Used the software for: 2+ years

### "CS Professional Suite, a Good Payroll System"

November 26, 2024

4.0

I find CS Professional Suite to be a good product and the customer support is very good.

Pros

CS Professional Suite is a good tool to help manage payroll and pay your employees.

Cons

Some reporting features can be convoluted and be a little difficult to figure out without support.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing CS Professional Suite

It was cost effective at the time and the implementation was smoother because our company that we outsourced to used this program.

Review Source

VR

Verified Reviewer  
Accounting  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "CS Review "

June 10, 2024

5.0

Pros

\- Quality - Efficiency - Easy to use - Minimum costs

Cons

Some languages like Spanish language does not have support or usability on the platform.

Review Source

VR

Verified Reviewer  
CIO  
Accounting  
Used the software for: 2+ years

### "A robust platform for defined needs."

August 28, 2019

3.0

It is certainly an all-in-one solution for the needs of a medium-sized firm, however at the time of making the developments to adjust it to the processes of another country it is not friendly in any way. as well as its mobile applications still leave much to be desired.

Pros

When we implemented CS in our firm we changed from a homemade software to a total solution with great support. It was very exciting to be the first firm in the country that used this platform.

Cons

The implementation was a long process, having to develop procedures and connections with our own systems that took more than two quarters to define the launch with users. The adjustment to the particular needs of another culture when used in a country other than the USA, limited us in terms of many of the options that were not very customizable because they were designed in the requirements of another country.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing CS Professional Suite

The accompaniment in the implementation processes, and the packages customized to our needs.

Review Source

mS

michael S.  
president  
Accounting  
Used the software for: 2+ years

### "expensive crap"

January 11, 2023

1.0

i waste tens of thousands of dollars worth of billable time each year dealing with these people they are as much help as a piece of dirt

Pros

well i like what they say the software does and how it is suppose to function however, it does not work as they say they cannot provide answers or fixes as to why it doesnt work client file drawers disappear they have no idea why or what happened how can you trust this company they do not follow their own privacy policies they are untrustworthy

Cons

I do not like that the software doesnt function that nobody at TR can fix my issues from months ago i dont like being harrassed to be buying additional products that likely dont work i dont like this company it is fraught with fraud

Reason for choosing CS Professional Suite

At this time i would say i chose them because i was defrauded

Review Source

BS

BRITTANY S.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Good software, wish it had some better features"

August 7, 2019

4.0

We are managing all of our tax projects within the CS Suite. From preparing the return, to tracking clients and where their projects stand, to sending and receiving client documents within the integrated "Drop Box" portal system.

Pros

The entire suite serves the purpose of getting the job done. We have several of the Suite programs and that has made doing things like sending tax organizer out a much simpler job within their interface.

Cons

Learning how to properly use the software within our unique environment has been a huge challenge. Google provides no help and their own "help and how-to center" only provides so much information. I wish their products integrated better between themselves.

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

ProSeries was not integrating with a lot of the newer software models we were trying to implement, so the decision was made to use the entire Suite by only one developer.

Review Source

DB

Don B.  
Owner  
Accounting  
Used the software for: 2+ years

### "Robust but geared toward large users"

August 6, 2020

4.0

The customer service is good however even if it is their software that is the problem they will charge you to fix their issues. We have had two sales teams and both teams have been horrific. After initial sales they are no help at all. Spending 20K a year with them did not get their attention.

Pros

Fully integrated suite of products that for the most part interact.

Cons

Many of the integrated suite is long in the tooth like FileCabinet and Practice Management. There are much better products out there that are easier to use and more robust.

Reason for choosing CS Professional Suite

The full integration. However I would not recommend them for anyone under 20 users. Just not priced correctly and can't get sales attention.

Switched from

[ProSeries Fixed Asset Manager](https://www.capterra.com/p/80501/ProSeries-Fixed-Assets-Manager/)

Intuit competes directly with accountants and tax people and I was not going to fund them trying to take my living away from me.

Review Source

DRS

Dr Richard S.  
Managing Member  
Accounting  
Used the software for: 2+ years

### "Stay away from UltraTax"

March 13, 2020

1.0

My overall experience has been not been good; I demanded a refund for the $6000+ dollars that I paid for the 2020 Form 1040 package; UltraTax does not want to give me a refund; It appears to care less that it knowingly sells a defective tax package! If you buy UltraTax you will definitely satisfy any masochistic tendencies that you may have!

Pros

There was a time when UltraTax was the top of the line; I have been an UltraTax user since 2010; It’s 2019 Program had problems; its 2020 Program is a living nightmare! What do I like most about this software? The answer is absolutely nothing!!!!

Cons

The 2020 UltraTax program is a disaster; it crashes all the time; if you call technical support it takes anywhere from 45 to 55 minutes before somebody gets back to you; and when they do get back to you, it’s quite often that they cannot fix the problem.

Reason for choosing CS Professional Suite

UltraTax was at one time the top of the line tax preparation software; I bought it initially when it was at the top of the line; it is now at the bottom of the barrel!

Review Source

MS

Marcus S.  
Tax Manager  
Accounting  
Used the software for: 2+ years

### "CS Professional Suite"

February 7, 2020

4.0

I like the CS professional suite. I think it produces good reports and good client packages. The software offers many features. If you spend a lot of money you can have all your accounting and reporting packages fully integrate.

Pros

I like that all their programs integrate. The integration saves time and reduces errors. This integration helps our clients retrieve all the data that we produce for them.

Cons

I do not like that they raise their fees every year but do not seem to add new functionality. The fees increase by around 5% year after year.

Alternatives considered

[CCH ProSystem fx](https://www.capterra.com/p/176070/CCH-ProSystem-fx/)

Reason for choosing CS Professional Suite

We chose the CS Professional Suite because we had used their old software for many years. The time investment to test a new software package is prohibitive.

Review Source

koffi Évariste K.  
Web matser  
Information Technology and Services  
Used the software for: 6-12 months

### "cs pro logiciel de comptabilité "

August 31, 2023

3.0

j'ai utiliser avec un amis comptable

Pros

permet de calculer , fait le balan de l entreprise , rapport

Cons

interface un peux complexe a utiliser pour certain

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

plus facile l'utilisation

Review Source

VR

Verified Reviewer  
Administrative Supervisor  
Accounting  
Used the software for: 2+ years

### "Great Overall Products Though Some Are Better Than Others "

February 12, 2019

4.0

Pros

We use a lot of the suite products. The integration between the products is top notch and so helpful. Most of the products are relatively intuitive to use.

Cons

Some of the more advanced features are super cumbersome to figure out or are downright useless.

Review Source

CR

Christine R.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Not Worth The Trouble or Cost"

November 12, 2019

1.0

CS Professional Suite caused more problems than is solved. It was expensive to purchase and even more expensive to use because it caused my firm to pay penalties and interest to various taxing agencies because they were unable to make the software work as advertised. Additionally, the software requires the purchase or subscription to 3rd party software to complete most any task.

Pros

There is nothing to like about this software. Difficult to implement, difficult to use. Bait and switch tactics used

Cons

The software is antiquated at best. We were told the software was fully integrated with other Thomson Reuters software. Nothing is further from the truth. It required no less than 5 different software downloads and even during the training when we asked how to make the software work with the other TR software the trainer expressed that it was not possible. It was only after we impressed upon him this was how it was sold did he even try to get them to work together. The staff is untrained, the software is cumbersome to use and took several weeks to even implement. After 4 months of use we scrapped the entire implementation and purchased a different product.

Review Source

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