Aptean Onyx CRM

5 / 5 1 review

Who Uses This Software?

Companies of all sizes in insurance, financial services, utilities, local government that require comprehensive, intuitive access to customer information, for marketing, sales, service and support.

Average Ratings

1 Review
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor

Vendor Details

  • Aptean
  • www.aptean.com/
  • Founded 2012
  • United States

About Aptean Onyx CRM

Put customers at the center of all your operations with Onyx CRM. A web-based CRM solution that provides acute, comprehensive access to customer information, Onyxs functionality heightens customer experience. With enhanced insight into details, customer relationships and hierarchy, support incidents, sales opportunities, campaigns, contact history, emails and appointments, go beyond pleasant interaction and impress your customers with a differentiated and unique customer experience.

Aptean Onyx CRM Features

Aptean Onyx CRM Reviews

An often overlooked CRM solution gem

Jul 13, 2017
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Comments: I think if you care about an application that is very well tested and stable, to build your CRM strategy around, you probably should throw Onyx CRM into your evaluation mix.

Pros: It has an amazingly solid and well thought out architecture. That solid design base provides darn near unlimited customization capabilities. There are a lot of great CRM solutions out there, all highly customizable also, but it weird how Onyx software is so often overlooked given its immense feature depth, and the quality of the design and build.

Cons: It doesn't have a large footprint in the industry, and as such, doesn't have the same large quantity of 3rd party developers building and selling modular solutions for it.