Big Sky Technologies

Retail Management Solutions

5 / 5 4 reviews

Who Uses This Software?

Big Sky's customers are typically challenged with managing a portfolio of locations. From retail to restaurants, healthcare to self storage, our flexible tools work across a wide range of industries.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Big Sky Technologies
  • www.bigskytech.com
  • Founded 1991
  • United States

About Retail Management Solutions

Communication and Resolution Management for Retailers and Restaurants. Managing multiple retail sites requires coordinated planning, communication and execution to ensure the effective implementation of corporate operational strategies. Big Sky Technologies provides an advanced communication and resolution management system for capturing, tracking, managing, and solving issues that affect multi site retail operations.


25186

Retail Management Solutions Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management

Retail Management Solutions Reviews Recently Reviewed!


Great Product

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Big Sky is highly configurable and it is easy to add custom features. We were able to replicate a store facilities quality scorecard, eliminating the need for bulky hard copies.

Cons: This platform is being phased out in favor of another platform. The replacement platform is also very powerful, though somewhat less configurable.

Great System!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Big Sky is a highly customizable, user-friendly system.

Cons: Their office is in Southern CA, but I'm in NYC. Would be great to have them closer!

Recommendations to other buyers: This system is easy for all of our users to access and update.

We only use this for one client, but it is simple to use

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: One of our clients requires us to use this for billing them and updating them on job statuses. It has a lot of features that seems like it would make it easy to access information. As a user It is easy to create invoices and upload documents.

Cons: I wish there were a search function to find all related work orders and invoices without having to go to each section and look manually.

Pretty user friendly on the tech side

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We use this system only as our customer requires us to bill them through it, so we only use it a couple of times a month. That being said, I have been impressed with the ease of use. It only takes a few minutes for me to upload an invoice and submit it. We can easily view the status of our work orders as well.

Cons: The only complaint I can think of is that we do not always get a notifications that we have a new work order.