--- title: "Setster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Setster Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/89989/Setster/" page_type: "product" language: "en" --- # Setster Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Setster ## What is Setster? Setster enterprise online appointment scheduling tool and rest based API empowers businesses in any industry to accept appointments online, streamline processes, optimize resources and convert leads. Setster's scheduling engine is built on a rest-based API that is easily deployed, highly secure and scalable for growth. You can schedule appointments, remotely manage settings and data, and connect Setster within any workflow. Trusted by large enterprise and fortune 500 companies. ## What is Setster used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Meeting](https://www.capterra.com/meeting-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 87 user reviews Reviews sentiment Positive 85% Neutral 9% Negative 6% Starting price $20 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Setster?[Manage this product listing](https://www.g2.com/products/setster/claim_requests/new?auto=true) ## Setster Overview Updated August 2026 AI summary Setster offers cloud-based appointment and scheduling management for businesses of all sizes, providing tools for real-time scheduling, booking management, and calendar integration. Its feature set includes online booking, availability and resource management, automated reminders, and multi-location support, along with customization options and API access to accommodate diverse organizational scheduling workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Setster 4.2 (87) VS. [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting Price $20 Other, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (84) Ease Of Use 4.5 (5,717) Value For Money 4.1 (80) Value For Money 4.4 (4,494) Customer Service 4.2 (81) Customer Service 4.5 (4,285) ## Setster alternatives Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) [4.6 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Starting price $9.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140086/Simplybook-me/) [Reservio](https://www.capterra.com/p/130471/Reservio/) [4.6 (142)](https://www.capterra.com/p/130471/Reservio/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130471/Reservio/) ## FAQs about Setster Overview ### What problems does Setster solve? Setster solves back-and-forth booking, missed availability, and disorganized appointment intake by letting clients self-schedule, add notes, and receive reminders while syncing with Outlook, Google Calendar, and Salesforce. Sales teams, customer success staff, consultants, schedulers, and multi-location service organizations benefit from faster booking, easier rescheduling, and better prep for each meeting. Answer based on 61 reviews Overview ### Which roles and teams benefit most from Setster? Setster is most used by designers, consultants, and project coordinators who need to schedule client meetings, manage bookings, and keep projects moving efficiently. Owners, executives, and business development teams benefit from streamlined appointment workflows, while customer service and digital teams use it to improve response times, coordination, and client experience. Answer based on 81 reviews Overview ### What company size and specific industries is Setster built for? Setster is designed for businesses of any size that need a customizable scheduling solution, with no specific industry focus. It suits companies across sectors that want to adapt the system to their own booking and appointment needs. Features and Usability ### What are the key features of Setster? Setster includes core scheduling features such as online booking, appointment scheduling, automated availability management, and calendar sync with Google Calendar and Outlook. Differentiating capabilities include lead generation and payment processing. Commonly used tools also include email reminders, customizable scheduling rules, client management, and integrations through its API. Answer based on 61 reviews Pricing ### How much does it cost and what fees or limitations are included? Setster starts at $20 per month for the Growth plan, which includes unlimited scheduling of appointments and events, 24/7 support, and payment collection. The $128 Developer plan adds unlimited API and developer toolset access, and the $12,000 Dedicated plan includes dedicated hosting. A free trial is available. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Setster integrate with? Setster integrates with 13 third-party tools for scheduling, communication, payments, and CRM. Key integrations include Google Calendar, Gmail, Google Workspace, Microsoft 365, Microsoft Outlook, Microsoft Teams, Salesforce Sales Cloud, PayPal, Stripe, FreshBooks, Meta for Business, Google Analytics 360, and Zapier. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Setster offer? Setster provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and reviewing steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Setster offer, and how do users rate the experience? Setster offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe support as prompt, courteous, timely, and easy to work with, especially for setup questions. Some reviewers report repetitive responses, unresolved issues, poor handling of billing problems, and occasional frustration when support quality falls short. Answer based on 25 reviews Calendar sync ### How well does Setster sync with Outlook, Google, and Apple calendars? Setster handles calendar syncing well for some Google Calendar workflows, but support feels inconsistent across Outlook, Apple Calendar, and shared team calendars. Small business teams like client self-scheduling and availability controls, while many users mention manual refreshes, blocked-time issues, confusing setup, and occasional appointment update problems. Answer based on 20 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Setster supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to manage scheduling more efficiently and reduce administrative work. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Setster 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Lead Generation: Manage the process of attracting and converting business prospects into leads - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Scheduling: Reserving a room for meeting in an office or co-working space - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Video Layouts/Views: Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 3.9 (84) 3.9 Based on 84 reviews ## Pricing Value for money 4.1 (80) Free Trial [View pricing plan details](https://www.capterra.com/p/89989/Setster/pricing/) Growth $20.00 Other,Per Month It includes: - Unlimited services, event types, events, bookings, and meetings - Hosted booking page, embed widget, and button - Customizable logo, booking forms, content tabs, and email templates - Virtual Meetings with Zoom or Microsoft Teams - Client and Staff notifications, cancellation, or reschedule links via email and SMS reminders - Google and Microsoft Calendar 2-way and multi-calendar sync - Automatic client time zone conversions and multi-language support - Accept service and event payments - Set meeting paddings, staff availability, waitlisting, cancellation rules, business hours, and max attendees for group events - Add unlimited team members and enable staff logins - View client history and manage client details - Integrate with Stripe, Paypal, Salesforce, Freshbooks, Google Analytics and 500+ other apps through Zapier - Powerful reporting, analytics, and data exports - 24/7 support and knowledge base Developer $128.00 Other,Per Month It includes: - Scheduling API access - Webhooks API access - Unlimited API calls - No rate limiting or throttling Dedicated $12,000 Other,Per Year It includes: - Dedicated Hosting Environment - Regional Hosting flexibility - Customized Integrations - Enhanced Security - Tailored to data residency requirements - Performance optimization for scalability - Custom BAA Value for money 4.1 (80) 4.1 Based on 80 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (81) 4.2 Based on 81 reviews ## User reviews Overall rating 4.2 Based on 87 reviews Filter by rating 5(35) 4(39) 3(8) 2(3) 1(2) Mentioned topic Sorted by most recent RH Rushell H. Co-Owner Food & Beverages ### "Setster Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 10, 2021 Pros I like the fact that my day-to-day schedule is easily automated is simply the best feeling. It is easy to navigate and is mostly reliable. The customer is service is really above average. Cons The ability to automatically sync the calendar with setster is my only issue. Other than that I am completely pleased. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Skyler B. Web Designer, Developer, and Owner Design ### "Setster Finally Lets ME Setup Scheduling The Way I Like" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 9, 2019 I use Setster for a few clients to help them with scheduling when alternatives like Calendly doesn't get the job done. Pros Setster is great for a developer or someone with access to one that needs to setup appointments and meetings in a much more automated way. It offers way more flexibility than the other solutions and really gives you the tools to get the job done. Cons Setster can be overwhelming for someone just starting out. If you're not a developer, you're plainly going to have a hard time using Setster and you're going to be better off hiring one. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Setster simply offers more options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Counselor Think Tanks ### "Solid 7" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 18, 2018 Overall solid software. Used to make appointments with clients. Pros Great design. Easy to navigate. Once set up is done, appointment is easily synced with Google Calendar, Outlook Calendar, and iCal. Have a designated page in which you can use it as a website. Cons Sometimes button won't work. Customer support sucked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User ### "Avoid this failing busines" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 15, 2018 Pros The technology was built by veterans, but has fallen to stink with the management of current CEO. Cons Worst system integrator in the business. They hang onto old accomplishments and the founders sister is the CEO. She has no qualifications and it is very apparent in the company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jaron Ray H. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 29, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexandra F. Program Coordinator Fine Art ### "Took a bit of time to get used to the new format, but it's grown on me!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 15, 2018 scheduling. Pros It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me! Cons Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2018 Thanks Alexandra for the honest feedback. We add features all the time and though we cant be certain this will be available any time soon, it helps us understand what's needed. CW Chris W. Teacher ### "Pretty Good at What it Does" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 18, 2018 Pros The thing that I enjoyed most from this software is the ease of use. It was really simple to get the ball rolling. Cons Could be cheaper, but I understand their pricing. Customer service was pretty good but very repetitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeff B. Self employed owner operator Fine Art ### "Easy navigation, good interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 17, 2017 Pros The thing I like most about this software was the ease of use and the way the interface was set up. Cons Honestly what I like least about this software is the price. Not that it's crazy expensive I'm just one of those people that feel it should always be cheaper Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ryan M. Owner Alternative Medicine ### "Customer service keeps me coming back but some of the features are very frustrating" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 15, 2017 Less time on the phone. Clients like the control. Web based scheduling. Pros The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved. Cons The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Conrad W. Owner ### "You have to fit in one box " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 11, 2017 Pros It was great that my clients could book online. The cost was minimal. They paid me when they were supposed to. Cons It was difficult to change the format to meet my needs. If I had a problem there was nobody there to help. People would think they had made an appointment but they hadn't. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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