# Setster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Setster the right Scheduling solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89989/Setster/reviews --- Setster 4.2 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Setster Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Jim O. Owner Maritime Used the software for: 2+ years ### "Overall very good " August 31, 2017 5.0 Helped to increase our boat and jet ski rental business significantly. Pros Customers say easy to book online. That's really all that matters! Integrates well with our website and PayPal for receiving payments. Plenty of options to customize and add pictures etc Cons WOuld be nice if you had an app. Pain to have to log in all the time. Need a way to book more than one provider at same time. We book jet ski rentals and many clients want to book more than one jet ski at a time. Review Source BM Brianne M. Business Development Used the software for: 2+ years ### "Setster has a great, user friendly interface, but does have its downfalls." September 12, 2017 5.0 Pros Setster has a great, user friendly interface. It's easy to add and remove information from the back-end of the system. The qualitative data analysis software are as described and easily allows us to export information for our teams. Cons One of the downfalls of this product is it's compatibility with Google calendar. Unfortunately, Setster requires constant updates to re-sync everything instead of automatically going this. Review Source VK Valentino K. Manager of Business Development Used the software for: 1-2 years ### "Mixed feelings" September 12, 2017 3.0 Pros The client side interface is intuitive and easy to use- it seems to operate seamlessly with our website Cons 1\. Unexpected bugs catches the team off guard and requires last minute scrambling- e.g. customer comes in with an email confirmation of the appointment but it doesn't show on Google Calendar. 2. The software is slower than the competitors when doing the same task with equal number of events/users. 3. when there are multiple users being displayed on the calendar, the interface is hard to read/use. Review Source AR Ashley R. Digital Team Lead Marketing and Advertising Used the software for: 2+ years ### "Its able to stand up to the large capacity of appointments that we receive. " August 31, 2017 4.0 We are able to schedule consultations with agency owners in a seamless manner. The provider links are easily used via email. Pros Its simple to use and able to handle the tens of thousands of consultations that we have each year. I also like that its easy to edit providers and services. Cons Setting availability can be a little confusing for new users and it's not super intuitive to connect the calendar to a more widely used Outlook calendar. Review Source ML Michael L. Production Manager Retail Used the software for: 2+ years ### "We use Setster as the main appointment software for our clients" August 31, 2017 5.0 Pros The process of scheduling an appointment is very easy for our clients to use. And the email that get sent out to the client and to our staff are key to helping everyone keep track of appointments. Cons The web interface will sometimes not load if the web page is kept open too long. You can fill out many fields but once you hit submit it just doesn't do anything. It's a terrible bug. Review Source EP Eric P. Technical Supervisor Education Management Used the software for: 1-2 years ### "Setster has generally been a dependable scheduling service allowing us to serve students worldwide." September 5, 2017 4.0 Pros Setster allows sufficient flexibility in setting schedules and customizing appointment verification. The customer service, on the rare occasion that something goes wrong, has been prompt and courteous in their responses. Cons Honestly, the thing I like least about Setster is a minor quibble. The length of website allowed for the organizations' website in the signature isn't long enough for our website, so since we don't have a phone number, we occasionally have to answer upset emails from students unable to get in contact with us. Review Source RJ Robert J. Implementation Specialist Computer Software Used the software for: 2+ years ### "We've used Setster for scheduling and its worked pretty well and does what it is meant to do." August 31, 2017 4.0 It helps us schedule and manage appointments for our new/existing customers to help them with implementing the software. Pros I really like that it will convert time for our customers and it is great at notifying both parties. Cons I wish it had more features. Specifically Salesforce integration would be massively helpful especially in our line of work Review Source JS Justin S. Customer Service Manager Used the software for: 2+ years ### "Setster has been used by our company for a few years now, and has been very simple to use!" August 31, 2017 4.0 Pros Setster is simple to use. The process is intuitive. Clients find it easy to see available times and book appointments. Cons Hard to customize email templates that go out to clients. Hard to understand how round-robin system works for bookings. Not really intuitive for customers to reschedule an appointment. Review Source EC Elissa C. Homebuyer Advisor Non-Profit Organization Management Used the software for: 2+ years ### "It's help merge all the departments together so we can know what each of us is doing. " September 28, 2017 4.0 Able to get all the departments in the company connected. Pros I like that we are able to customize it to fit the companies needs. We all know what each other is doing cause it gives us that accessibility. Cons That it gets confused with old appointments that were no shows and when they make a new one it adds the old date. Review Source RC Ronald C. Psychologist Professional Training & Coaching Used the software for: 2+ years ### "Easy to use and good for small business." August 31, 2017 4.0 Time zone syncing so that I can schedule appointments with international customers. Pros Setster automatically adjusts time zones for your customers, making it easy to make appointments with international clients. Cons It is not as sleek-looking as some other packages and I have had some difficulty syncing it with other calendars. Review Source MW Michael W. General Manager Education Management Used the software for: 2+ years ### "it is a fantastic scheduling tool," August 31, 2017 5.0 Pros ease of use, its a perfect tool for multiple use scheduling. it gives a remote access to our schedule from a laptop or cell phone. it is easy to access and easy to read and use Review Source mC myra C. designer Design Used the software for: 1-2 years ### "So good!" August 31, 2017 5.0 See review Pros I love that I see any schedule changes immediately! It really helps keep my time organized. And I can Waze the address or call the client right from the appointment in my calender. Cons It's a bit hard to change a day of the week you have marked out as permanately unavailable to available as needed once in awhile. Review Source lS lynne S. designer Retail Used the software for: 1-2 years ### "I need to constantly monitor the appts. to see if they are appropriate" August 31, 2017 3.0 Faster able to service clients appointment needs Pros customers are immediately serviced if I'm not available. I can block out times where I have appts. already scheduled Cons I still need to qualify clients even after they are scheduled. Distance isn't always considered when one the same day. Review Source KS Kevin S. stylist Used the software for: 1-2 years ### "Simple, straight forward, and very user-friendly!" September 7, 2017 4.0 Pros Customer support has been great and very timely! The u/x is very simple and straight forward and self-explanatory. Cons Gcalendar sync tends to lag. Can't set specific appointment types when during specific time intervals Review Source WH Wesley H. Project Coordinator Building Materials Used the software for: Less than 6 months ### "Setster is great for locking down a specific time and date to speak to potential customers. " September 6, 2017 5.0 The software makes it easy to contact potential leads directly. They can view my openings and schedule a time that works for both of us. Pros What I like most about Setster is the ease at which potential customers can schedule a time to speak to me directly about upcoming projects. It's just a few clicks away to view my openings and lock down an exact time and date. Setster makes it easier for me to make direct contact with potential leads. Cons Due to the ease of use and it just being a few clicks away, some leads may schedule times haphazardly. They can schedule a time with a few clicks, but forget they even did it when the time comes around for our session. Review Source LM Lois M. Tax Preparer/Business Owner Financial Services Used the software for: 1-2 years ### "This product has been a big help to my business as it has made it very up-to-date and relevant!" August 31, 2017 5.0 The software freed up a lot of my time with making appointments. My clients were able to select a day and time at their convenience and I didn't have to return a lot of phone calls to get them scheduled. Thank you! Pros Ease of use for myself and my clientelle. I like that it sends an appointment reminder and lets me know when an appointment has been made. Cons I struggled some with syncing my schedule to my phone and computer calendar and understanding the ability to black out certain dates I was not to be available. Review Source ES Erika S. CFO Construction Used the software for: 1-2 years ### "We are using more and more" August 31, 2017 5.0 Saves administrative time and puts customer in control Pros love the automation and ease for customers to set own apt. And i like the reminders as well. I think it is important in this day and age- any way to set up Text reminders too? Cons only goes to one company email. I am not sure- We set it up and kiind of forgot about- so if i rec'd a newsletter or best practives type email i would appreciate that. Review Source DD Dalis D. Analyst Used the software for: 1-2 years ### "I use setster to setup appointments with clients" September 6, 2017 3.0 Pros What I like most about the software is that a client can just click a link and get to my calendar I also like that i can set my own availability. Cons What I like least about this software is that it doesnt sync with outlook, so I have to remember to go into the application and update my calendar, many times my setster calendar availability isnt accurate. Review Source LS Leigh S. receptionist Consumer Goods Used the software for: 1-2 years ### "Has worked very well in our applications." August 31, 2017 4.0 Pros The ability to give details for the clients projects, and for the client to complete their information. Cons I have never had a problem with this software program, there is nothing that can be improved upon. We always get our leads correctly. Review Source MB Miranda B. PC Used the software for: Less than 6 months ### "I've had a great experience with Setster. I've never experienced a problem!" August 31, 2017 5.0 Pros I enjoy that customers can schedule meetings and I can reschedule or schedule for them as well. I also enjoy the calendar feature that shows you when you have meetings coming up. Cons It can be difficult to find what I am looking for. Finding my appointments took a few tries and eventually, I had to ask a co-worker for help. Review Source WP Wendy P. Director of Communications Financial Services Used the software for: Less than 6 months ### "Our transition to Setster via Salesforce has been very smooth. " August 31, 2017 3.0 Pros The thing I like best about the software is the ease of functionality and how easily it interfaces through Salesforce. Cons The thing I like least about the software is that the initial setup was a little bit confusing. Other than that, I do not have any complaints at this time. Review Source KN Kylie N. Project Coordinator Used the software for: Less than 6 months ### "My experience with setster has been frequent but minimal" September 6, 2017 4.0 Pros Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease. Cons I wish that the availability calendar went by month instead of week. This function is still a little odd to use for me Review Source KK Kristen K. Senior Client Relationship Manager Banking Used the software for: Less than 6 months ### "Easy to use!" August 31, 2017 5.0 Pros Setster has made arranging meetings so much easier! I love the way it empowers our clients to book in the time that suits them and with such ease! Has definitely been a game changer for us. Cons I'd like to be able to have certain time periods automatically blocked out rather than having to manually block lunch breaks, etc. out (although it isn't really that much work so I'll live!). Review Source AA Amy A. Kitchen Designer Design Used the software for: 6-12 months ### "It is very easy to schedule a meeting" September 7, 2017 4.0 It is easy to accept a meeting request. Pros I like the simplicity of it - I just have to sign in, click accept and I am done. I get an email to let me know it is confirmed and I can add to my calendar. Review Source JA Jerry A. Used the software for: ### "Just what we needed" February 20, 2017 5.0 I have a woodworking business and the last thing I want to do is spend time going back and forth with my customers scheduling a time. I just posted my availability and I'm in control. It was very easy to set up and when I did have a question, their support team was very quick in responding. Review Source Response from Setster February 21, 2017 Thank you Jerry for the kind words! Similar Products Featured ## Related categories [Scheduling](https://www.capterra.com/scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.