# Page 2 | Setster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Setster the right Scheduling solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/89989/Setster/reviews --- Setster 4.2 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Setster ## Showing most helpful reviews Showing 26-50 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexandra F. Program Coordinator Fine Art Used the software for: 2+ years ### "Took a bit of time to get used to the new format, but it's grown on me!" February 15, 2018 4.0 scheduling. Pros It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me! Cons Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them. Review Source Response from Setster February 16, 2018 Thanks Alexandra for the honest feedback. We add features all the time and though we cant be certain this will be available any time soon, it helps us understand what's needed. ML Matthew L. President Music Used the software for: 2+ years ### "Been using and making suggestions since Beta. Excellent idea, gives me edge over local competition" August 31, 2017 4.0 Pros Lots of features and customizations. Has brought in several hundreds of clients through the doors over the past couple of years all without lifting a finger or answering a phone call or trying to reach out. Love the bios and profiles and app has improved quite a bit. Cons Calendar doesn't function well, never used it but would be nice to show only Setster appointments instead of all appointments. Also no way to import availability from another software. Have not seen a release with new features/bug fixes in at least a year. Review Source JQ Jose Q. IT Support Associate Information Technology and Services Used the software for: 2+ years ### "Automated on scheduling side, bit more on accepting side..." September 6, 2017 3.0 Ease of automating appointments on the scheduling side. Pros Automation on the scheduling side makes it easy for the clients. Ability to customize time slots makes it easy to manipulate a schedule for lunches breaks and holidays. Cons Sometimes glitches cause double bookings. Time zone fields sometimes confuse clients. Also Accepting each appointment tedious if large quantity. There's confusion with "Appointment has Changed" mostly cause we have to cancel the old appointment manually on our end . Finally sometimes there's appointments with no reminder or confirmation from time to time. Review Source RM Ryan M. Owner Alternative Medicine Used the software for: 2+ years ### "Customer service keeps me coming back but some of the features are very frustrating" October 15, 2017 4.0 Less time on the phone. Clients like the control. Web based scheduling. Pros The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved. Cons The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them, Review Source DC Donald C. Psychotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "Setster is an excellent booking software" August 31, 2017 5.0 Client booking software Pros I have been using setster since 2012. It is helped me grow my business and so many ways. The best feature is that you can add online booking to your website. I would wake up and clients will have booked overnight. It streamlines the client booking process into one complete package. Review Source MG Michael G. Sales & Design Manager Design Used the software for: 2+ years ### "Great, we utilize weekly for all aspects of our business. Really helps to keep us organized. " August 31, 2017 5.0 Structure, organization, data/statistics. Pros The statistics/data + ease of use... It's intuitive, detailed, & worth it! We utilize for all of our scheduling needs & it really has a big impact on our local showrooms. Customers rave about how easy the software is to use & we have loved our experience with the platform for years! Highly recommend it. Cons Not much... maybe the ability to tailor the software further for specialty needs. Allowing for more custom needs, wants within the software/dashboard. Review Source RW Ron W. Designer Used the software for: 6-12 months ### "For the most part easy to adapt to. Still a few things could improve the user experience." August 31, 2017 4.0 Pros It is not complicated to learn. Easy to navigate. Seems to be fairly reliable. Easy to edit if needed. Has made day to day scheduling of appointments easier for the most part. Cons I have run into a few scheduling conflicts due to the schedulers not being able to see that there are other things on my calendar and not having enough time between. Also the schedulers are given set appointment times which seems limiting, whereas having more flexibility could be beneficial. For example, the scheduler only sees what time slots show as available but cannot see that I may have time blocked off and it does not give me enough time for travel, etc. I have on a number of occasions had to contact customers to reschedule which creates more work for me, and occasionally a disappointed customer. Review Source VR Verified Reviewer Business Counselor Think Tanks Used the software for: 1-2 years ### "Solid 7" December 18, 2018 4.0 Overall solid software. Used to make appointments with clients. Pros Great design. Easy to navigate. Once set up is done, appointment is easily synced with Google Calendar, Outlook Calendar, and iCal. Have a designated page in which you can use it as a website. Cons Sometimes button won't work. Customer support sucked. Review Source Skyler B. Web Designer, Developer, and Owner Design Used the software for: 6-12 months ### "Setster Finally Lets ME Setup Scheduling The Way I Like" November 9, 2019 4.0 I use Setster for a few clients to help them with scheduling when alternatives like Calendly doesn't get the job done. Pros Setster is great for a developer or someone with access to one that needs to setup appointments and meetings in a much more automated way. It offers way more flexibility than the other solutions and really gives you the tools to get the job done. Cons Setster can be overwhelming for someone just starting out. If you're not a developer, you're plainly going to have a hard time using Setster and you're going to be better off hiring one. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Setster simply offers more options. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Avoid this failing busines" August 15, 2018 1.0 Pros The technology was built by veterans, but has fallen to stink with the management of current CEO. Cons Worst system integrator in the business. They hang onto old accomplishments and the founders sister is the CEO. She has no qualifications and it is very apparent in the company Review Source TD Torrey D. Sales Operations Coordinator Used the software for: 1-2 years ### "As a manager for our company, I would say it works somewhat well with a fair amount of limitations" August 31, 2017 3.0 Our users are able to sync Salesforce with their Google calendars so that we can schedule appointments for them. Pros It works fairly well with Salesforce but our users are required to have Google email addresses, it does not integrate with Outlook. Cons Navigating through the tabs and calendars. For ever user I have to perform a series of clicks to get to their specific calendar, and if I'm looking at more than one in a session I have to refresh my page for it to actually show up. Review Source DS David S. Account Development Manager Telecommunications Used the software for: 1-2 years ### "Sester has a few challenges left with it, like carrying information over to the vendor." September 11, 2017 4.0 I am directly benefited from this software as it automates some of my workflow on a daily basis. It works well, but still needs to work on clarifying its purpose. Pros This software provides the best platform that I know of to automating your scheduling process. The amount of information provided to the vendors is sufficient. Cons The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor. Review Source ID Ian D. Manager Used the software for: 2+ years ### "We have been using your program for over 4 years. It has a great job for our company" September 7, 2017 4.0 Pros Easy to work with we use it daily and the customers use it also to book parties on line. We have had no complaints from the customers Cons Not being to talk to a member of the company. Sometimes we have to make adjustments and would like to talk to individuals about solving some of little issues. Review Source KM Katherina M. Kitchen Designer Design Used the software for: Less than 6 months ### "it has certainly made contacting customers much easier and keeps our schedules organized." September 6, 2017 5.0 Having a more easily accessible calendar to organize customer calls, notes, as well as to set times aside for specific customers has allowed my work flow to improve, as I have more preparation before each call, and I know when they are set. Even if I have to reschedule one, it is easy to do! Pros It allows customers to see what our openings are like, easily make appointments, and having the notes features allows them to notify us of what the topic of the call will be. It easily shows their times, information, and helps me to keep my calls well organized and in a timely matter so that setting up my designs and information before the call is easier versus having a customer call while I am in the middle of other work. It allows for better preparation, and set time to talk to customers as needed. Cons I have some cases where customers claim they cannot make an appointment even when the time is open, but this may be due to their end, not the software. I have been finding it to be very helpful in my line of work :) Review Source CH Carol H. Designer Design Used the software for: 1-2 years ### "As a busy decorator I find it is such a timesaver to have the set sister system in place, " August 31, 2017 4.0 It saves me literally 10 to 12 hours a week and phone time booking appointments which translates into more time with my friends and family and more money in my pocket Pros The ability to have preset appointments and demographic parameters communicated to scheduling people makes my life so much easier Cons sometimes there is a lag time between our scheduling department and my personal schedule and in my calendar but the benefits far outweigh the negative Review Source ND Nicole D. Airbrush Consultant Used the software for: 2+ years ### "Great" August 31, 2017 5.0 Pros Everything . I like it the software a lot. It's easy to use. Never have an issue. Always up and running. No complaints. Cons Nothing. Everything . I like it the software a lot. It's easy to use. Never have an issue. Always up and running. No complaints. Review Source EF Ed F. Owner Retail Used the software for: 2+ years ### "Very good overall" August 31, 2017 5.0 Pros Easy to integrate into website. Mobile version works well and fast. Customers receive reminders. Easy to add providers. Cons Extracting customers information. That's the only feature I sometimes have an issue with. Other than that the software is great. Review Source VP Vangie P. ELIGIBILITY DETERMINATION SPECIALIST Civic & Social Organization Used the software for: 6-12 months ### "Setster is a great way to keep track of your appointments. It's a great tool to have for any company" September 6, 2017 5.0 It books the appointments. It links to your company email. Sends reminders for appointments. It allows you to view everyone's appointments. Pros I can view other counselors appointments and available time. I like how it sends me an email reminder. I like how it links to Sales Force and gives you the exact time and date an interview has been booked. Cons There are times that you have to refresh the page so that the content can upload and save. I wish it would allow to default on a personal setting so that every time i open Setster I can see my appointments first. Review Source EB Erika B. Designer Consultant Used the software for: 6-12 months ### "Great software, very user friendly, and easy to set up." September 1, 2017 5.0 Pros I love how this software integrates with my other programs and helps me to stay organized daily. It was very easy to set up with my administrators and I have never had a technical issue when using the program. Cons Since my corporation set up the program, I do not have a lot of information about tech support or customer service. Review Source JU Jason U. CEO Internet Used the software for: 2+ years ### "its not perfect, but its the best we found" September 7, 2017 4.0 we're able to book consulting appointments w/o having a human to have to do it Pros While not perfect, it does work once you figure it out and it does allow us to run our consulting business without hassle. Cons There are little things which can't exactly be solved since paypal is an external service but if a user cancels an appointment we often don't know since it looks like it was an unpaid one that was canceled, or if a paid appointment changes the time its often missed too and its left unconfirmed. Overall though these are just little things and not a huge deal. Review Source SB Shatonya B. Homeowner Advisor Used the software for: 1-2 years ### "Great!!!" September 6, 2017 5.0 It allows the customer to schedules appointments. Pros Easy to navigate. If we have a problem great customer service. Had a few issues with blocking time. But was resolved. Cons Some issues with blocking off time. It would not correlate with office calendar. Sometimes if an appointment is already made and you have to reschedule it . The appointment doesn't update. Review Source PH Pam H. Designer Design Used the software for: 1-2 years ### "I love having most of my appointments scheduled for me!" September 6, 2017 5.0 lots of extra time not spent on the phone trying to reach clients to schedule appointments :) Pros The scheduling department takes care of scheduling my appointments which is a huge time saver for me!! Cons Sometimes the scheduler puts me at 2 appointments almost 100 km (60 miles) away - I'm not sure if that is a software glitch or personnel training issue. Review Source CW Conrad W. Owner Used the software for: 6-12 months ### "You have to fit in one box " October 11, 2017 2.0 Pros It was great that my clients could book online. The cost was minimal. They paid me when they were supposed to. Cons It was difficult to change the format to meet my needs. If I had a problem there was nobody there to help. People would think they had made an appointment but they hadn't. Review Source AL Ann L. owner/consultant Higher Education Used the software for: 1-2 years ### "I rely on Setster" September 6, 2017 4.0 convenience Pros Clients log in and easily see availability, and it syncs to my google calendar. Can customize schedule as well. Cons Clients cannot select their own time zone - they have to use my time zone, which causes confusion. Also, after appointments are cancelled, they don't disappear from my calendar. Review Source CS Christy S. Interior Decorator Design Used the software for: 6-12 months ### "Easy to input my schedule and availability. " September 11, 2017 5.0 Makes my scheduling needs that much more efficient Pros I found it was very easy to use. I was able to log in and mark my general availability of start and end times varying from day to day. It is easy enough to change at any time. Cons The only thing I wish could change would be that in an appointment when all the information was loaded that it would bring forward the address as well from salesforce without me having to go in and manually copy and paste it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.