PeopleNet Fleet Manager Ratings

Overall
4.2/5
Ease of Use
3.8/5
Customer Service
3.9/5

About PeopleNet Fleet Manager

Manage your fleet via the web; provides you with secure control of your communications and fleet management functions. Learn more about PeopleNet Fleet Manager

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Showing 12 of 12 reviews

Showing Most Helpful

Showing 12 of 12 reviews

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
December 14, 2017

“Fleet tracking for day to day transportation company”

ProsPeopleNet offers many different add on that will allow you the transportation company to customize your Fleet Managment. Many additional Trimbal Partners that recongize and support PeopleNet The Reporting options allows you to save time and money as this software will do the work for you, Allowing you to focus on the day to day tasks Customer support is very polite and available at all times
ConsThe support can be time consuming as you are required to submit event tickets and most times lower level support are unable to assist and then require you to wait on higher level 2 support. Pricing for program add on can cause your monthly and annual costs to rise quickly.
Reviewer Source 
Source: Capterra
December 14, 2017
Amy R.
Safety
Transportation/Trucking/Railroad, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 19, 2019

“Great ELD and Trucking System for Larger Fleets! ”

OverallHours of Service Tracking, Equipment Tracking, Fuel Tax Reporting (IFTA), Safety such as harsh events and speeding.
ProsOur company used Peoplenet for a fleet of over 200 drivers, it integrates with TMW as well, for easy electronic dispatch. Love it!
ConsSystem was great. Not a lot of issues like you have with some systems out there on the market.
Reviewer Source 
Source: Capterra
July 19, 2019
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
May 16, 2018

“make sure its the right fit for you - significant investment in hardware and monthly fees”

OverallELD provider - GPS tracking - automated fuel tax - dispatch software integration
Proslike the ELD format. like the optional plugins capability however the accuracy of some of them (like pro-miles) are not the best, tend to have glitches that can cause you some pretty substantial headaches, but when it's working anyone who has ever done fuel taxes manually will think it's the berries. It has the ability to be significantly customized to fit your individual needs def a plus.
Conspricey. service interruptions should be expected. they seem to fix them much more quickly than in the past but if your customers require EDI from the truck it makes things. difficult. There hardware costs are substantial which puts smaller fleets into a cash crunch. some parts have good lifespan others do not. customer service used to be top notch after the buyout if more big business style let me get you a case number and I will go research your questions. the call center is now base level personnel where you used to be able to get people that really new the system. contract terms are too long and won't account for large swings in shift size which is a real issue today. we've had good reps and bad reps. If you have a bad rep get another as soon as possible other wise you experience will be a miserable one.
Reviewer Source 
Source: Capterra
May 16, 2018
Amy R.
Safety Director
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 2, 2018

“Peoplenet Elogs made simple ”

OverallI utilized Peoplenet for my truck Fleet of 200 drivers, very little issues with performance compared to other Elog/ELD systems.
ProsVery good ELD/Elog system, user friendly from both an Admin and Driver standpoint!
ConsOverall good system for any larger trucking company's Hours of Service and GPS Tracking needs.
Reviewer Source 
Source: Capterra
November 2, 2018
Michael B.
IT Manager
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 5, 2017

“Used for tracking trucks.”

ProsIt ties in with our dispatch and load tracking software. Accurate position reports for the trucks. web based user interface.
ConsIt can be slow and have issues and takes a bit to get things cleared up. Drivers do not like the units in the trucks as they interface is a little slow and not intuitive.
Reviewer Source 
Source: Capterra
December 5, 2017
chelle r.
Safety coordinator
Transportation/Trucking/Railroad, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 22, 2019

“SATISFIED CUSTOMER ”

ProsThe ease of keeping track of our drivers on a real-time basis.
ConsThe 30-minute delay on the GPS system they have set up thru the app.
Reviewer Source 
Source: Capterra
August 22, 2019
Verified Reviewer
Wholesale, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 8, 2019

“PeopleNet in 2019”

OverallThis is 2019 and the software really needs to update the interface. There are lots of competitors who are offering more advanced capabilities and dashboards for less. I know Trimble is big, but the small guys are nimble and working to outgun PeopleNet...
ProsThe software is pretty solid. As far as knowing where the fleet is, it's been pretty dependable.
ConsWhen mistakes are made (by the end users), support often seems unable to reverse the mistake. It's like the developers never thought that the end users would make a mistake (like request a wrong route).
Reviewer Source 
Source: Capterra
April 8, 2019
Aaron J.
Truck driver
Transportation/Trucking/Railroad, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
December 20, 2018

“Punishing”

OverallNone. Punishing, frustrating. Is the only words to describe this system. It was programed by a high school drop out. No common sense in it's programing.
ProsNothing Worse product I have ever used in my fourty year's of driving.
ConsNot user friendly. Qualcomm I had fifteen minutes of training, Too two and a half hours for peoplenet Punishing. It has a mind of its own. Won't let you do what you need to do. Intrusive. The most intrusive system I have ever used. Technology. 1980s speed slow functions won't work together slows user down at every step. Moves at megabite speed.
Reviewer Source 
Source: Capterra
December 20, 2018
Heather R.
Long Haul Truck Driver
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Not a Fan.”

ProsI like that it doesnt crash or lag as much as Qualcomm.
ConsYou have to enter a lot more info and remember to go into many more apps than you do with Qualcomm, but I have only been using it for a few weeks so far so we will see if my opinion changes in the future.
Reviewer Source 
Source: Capterra
August 6, 2019
Verified Reviewer
Transportation/Trucking/Railroad, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 3, 2018

“This is great!!”

ProsI love people net, and so do my drivers. They have a app you can download on your phone and it works great!
ConsSometimes the workflow isn't completed by the drivers and that will throw the system off, but other then that it is great!
Reviewer Source 
Source: Capterra
December 3, 2018
Rande W.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
April 6, 2017

“SVP GLOBAL SUPPLY CHAIN ”

OverallOverall the product is excellent and has given us great insight to our fleet and better abiolity to proactively manage costs.
Source: Capterra
April 6, 2017
Meaghan J.
President
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 28, 2010

“Excellent product!!”

OverallOutstanding service, quality and company. DEFINITELY would recommend
Pros* Easy to install * Excellent support * Great quality * Immediate ROI
Cons* That I didn't find it sooner to solve my fleet problems.
Source: Capterra
March 28, 2010