--- title: "Waybill Tracking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Waybill Tracking Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/90029/Waybill-Tracking-Software/" page_type: "product" language: "en" --- # Waybill Tracking Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Waybill Tracking Software ## What is Waybill Tracking Software? Courier Software starting at $50 per month! This easy-to-use, complete package has been used by couriers, freight forwarders, distributors, and truckers since 1986. Web enabled tracking and order entry, driver manifests. Integrates with QuickBooks. Customizable to meet your needs. Free 30 day trial available. ## What is Waybill Tracking Software used for? [Courier](https://www.capterra.com/courier-software/)[Shipping](https://www.capterra.com/shipping-software/)[Freight](https://www.capterra.com/freight-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Waybill Tracking Software 4.7 (7) VS. [### Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (98)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $26 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.7 (98) Value For Money 0.0 (0) Value For Money 4.5 (94) Customer Service 5.0 (7) Customer Service 4.7 (91) ## Waybill Tracking Software alternatives [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) [Trimble TMS](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/) [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/) [FreightExchange](https://www.capterra.com/p/174121/FreightExchange/) [4.3 (7)](https://www.capterra.com/p/174121/FreightExchange/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174121/FreightExchange/) ## FAQs about Waybill Tracking Software Overview ### What company size and specific industries is Waybill Tracking Software built for? Waybill Tracking Software is designed for freight delivery companies of all sizes, including small businesses, mid-market operators, and larger enterprise carriers that manage shipping documentation and delivery tracking in the freight and logistics sector. Features and Usability ### What are the key features of Waybill Tracking Software? Waybill Tracking Software offers shipment tracking, waybills, bills of lading, order management, and shipment price calculation for freight, parcel, ground, air, and ocean shipping. It also includes label printing, barcode recognition, dispatch management, warehouse management, customer portals, API, and EDI for logistics and document exchange. Getting Started and Support ### What training and onboarding options does Waybill Tracking Software offer? Waybill Tracking Software provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions offer guided remote learning, and documentation gives written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does Waybill Tracking Software offer? Waybill Tracking Software provides chat support. No reviewer feedback is available about support quality, response speed, or helpfulness, so only the listed channel can be confirmed. ## Features AI summary Based on 371 Courier reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) Waybill Tracking Software includes **Dispatch Management**. However, it does not offer **Mobile Access** or **Routing**. Its **Dispatch Management** feature helps teams assign deliveries, coordinate drivers, and keep daily operations organized, providing teams with better control over shipment flow and dispatch activity. 3PL Management Outsource and manage third party logistics Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Air Shipping Ship packages/goods by aircraft API Application programming interface that allows for integration with other systems/databases Barcode Recognition The ability to identify a barcode on or within an image or packaging Billing & Invoicing Create, manage, and send invoices or bills to customers Waybill Tracking Software 27 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Air Shipping: Ship packages/goods by aircraft - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Dispatch Management: Manage sending personnel and resources to a site as needed - EDI: Transfer of data from one computer system to another - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. - Label Printing: Process of printing custom labels through various methods. - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Warehouse Management: Manage and track operations and inventory within warehouses - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $50.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DB Devon B. Owner ### "The folks at Waybill are great to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 29, 2015 The Waybill software is very easy and straight forward to use and I would easily recommend it to new companies in the courier/logistics industry. Additionally, the team at Waybill for very supportive and understanding when it comes to tailoring the software to fit unique requests. It is by far the most comprehensive solution you can find given how affordable it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kathleen S. owner ### "ARK Waybill systems,the system to use in this fast-paced business!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 27, 2012 We highly recommend ARK Waybill Systems to anyone looking to use this type of system. The support team is highly knowledgeable and always avaliable for assistance with any issues that arise. The training sessions are highly recommended also- one-on-one direct training helps to understand the processes and starts you in the right direction so you can grow your business fast! Pros We at TranspackageLLC feel this waybill tracking system works with easy access to meet our needs as a business. To the simple data entry process to tracking shipments through daily manifest forms and easy to follow format makes it a reliable system overall. Cons We haven't had any problems thus far using ARK waybill tracking systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nancy R. Secretary/ Treasurer ### "Great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 26, 2012 Try this program, you will like how easy it is to use. Pros This program is easy to use, the more you use it the more you understand it. Waybill has made starting our new company easier,a big help! I like that you can customize it to suite your companies needs. Everet is very nice and easy to work with, he has been very dependable and on top of his job. He always returns my calls and has helped me with any questions I may have (even the dumb ones). Great customer support!! They dont drop the support once you purchase the program. Cons I do not have any cons at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Deanna S. President ### "Excellent choice for small freight forwarders" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 30, 2011 I would definitely recommend Waybill Tracking to similar providers in the freight industry. I have enjoyed the switch from Cargowise to Waybill because it is so much easier to use, and easier to see what shipments we have taking place (better screens, more user friendly). As my role has shifted from sales to also include operations and setting up orders, Waybill has made this transition go much smoother. I used to find it difficult to navigate around Cargowise. Pros Very easy to use; no huge investment of time or capital for training like many other freight software packages require. Overall pricing package is economical and fairly priced. Offers all of the basic functionalities you would need to create orders, print labels, airway bills, and many other basic tasks (plus many advanced features available, like EDI and ability to email documents) needed to run a small freight forwarding business of our size EXCELLENT customer service and technical support. Everett and Bob make sure the program will meet your needs, can even customize things upon request, and have even helped a couple of times after hours. Avaialable as a web-based product; do not have to buy software, maintain a server, etc. Saves time and money spent on IT related costs. Cons It does not have every bell and whistle under the sun, however, it is far more affordable than the packages that offer all of the bells and whistles (and, we have founds suitable work arounds for some of the things it does not have, or, the team has been able to customize at little or no cost.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Chris V. President ### "Want everything you need and Support, this software is it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 18, 2010 Quailty, ease, they put your logo and name on there and all the forms are Top Noch. 10 out of 10, 5 Stars out of 5 Stars Pros $50.00 thats all it is a month, for one user, look at other software Trucking and Brokerage programs out there, they are as much as $10000,00 and some want $2500.00 amonth just to use theres, try it free for 30days and you wont go anywhere else. Chris Cons Alot of things say Airbill or air ways, just over look those, and your O.K, biggest con after using it you will fill bad that it is so cheap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EO Eli O. Owner ### "Waybill Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 9, 2009 excellent company, keep it up Bob, great work. Pros Waybill Tracking is an Excellent software and has great features, I recommend it to everyone. Customer service and customer support very proffessional and helpful all my concerns and requests were handled directly by Bob Spier - the President of ARK systems. He tailored the software to our company needs and gave a direct detailed support one on one. I recommened his proffessionalizm and experties to all buyers out in the field. Cons No concerns , All matters and support were handelled proffesionaly, software is great and user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA JOHN A. President ### "I would recomend it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 9, 2009 I would recomend it Pros I purchased this software because of its ease of use. Bob and Andre are always available for help in anything that we have wanted done or changed on the program this is normally completed within 24 hours if not quicker We tried another program but came back to Ark over 2 years ago Cons no cons that we can think of Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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