---
title: "Stamps.com Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Stamps.com Software - reviews, pricing plans, popular comparisons to other Shipping products and more."
source_url: "https://www.capterra.com/p/90069/Stamps-com/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 Stamps.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stamps.com

## What is Stamps.com?

Stamps.com is a mailroom management solution designed to help online retailers, small to medium businesses, and eCommerce sellers print USPS-approved postage and shipping labels. The platform enables teams to create customizable stamps, shipping labels, and envelopes and assign codes for various clients to track postage printing. It lets administrators automatically import orders from various selling platforms, select shipping method, and share shipment tracking details with clients.

## What is Stamps.com used for?

[Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 923 user reviews

Reviews sentiment

Positive

83%

Neutral

10%

Negative

7%

Pros & cons

Comprehensive shipping management tools

Simple and intuitive platform

Frequent technical glitches and crashes

Cumbersome and slow refund process

Starting price

$19.99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Stamps.com?[Manage this product listing](https://www.g2.com/products/stamps-com/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Stamps.com

4.4 (923)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

$19.99

Flat Rate, Per Month

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (922)

Ease Of Use

4.8 (289)

Value For Money

4.0 (664)

Value For Money

4.6 (271)

Customer Service

4.1 (590)

Customer Service

4.7 (271)

## Stamps.com alternatives

[4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.4 (289)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170399/Easyship/)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[View all alternatives](https://www.capterra.com/p/90069/Stamps-com/alternatives/)

## FAQs about Stamps.com

Overview

### What problems does Stamps.com solve?

Stamps.com solves time-consuming postage and shipping workflows by letting users weigh packages, calculate accurate rates, print stamps and labels, schedule pickups, and track deliveries from a desk. Small businesses, home-based sellers, law offices, pharmacies, and teams handling recurring mailings benefit from avoiding post office lines, manual rate research, and separate order-management systems.

Answer based on 724 reviews

Overview

### Which roles and teams benefit most from Stamps.com?

Stamps.com is most used by small-business owners, presidents, and founders who handle shipping costs and outgoing mail directly. Office managers and administrative assistants prepare daily labels and postage, while operations and property managers coordinate recurring mail. Legal professionals, realtors, and sales teams use it to send documents, contracts, and client materials.

Answer based on 913 reviews

Overview

### What company size and industries is Stamps.com built for?

Stamps.com is ideal for small and medium online retailers and e-commerce sellers, with small businesses representing 84% of reviewers and Retail leading industries at 12%. It also serves individuals printing USPS postage and shipping labels, while Non-Profit Organization Management and Real Estate each account for 5% of reviewers.

Answer based on 923 reviews

Features and Usability

### What are the key features of Stamps.com?

Stamps.com includes shipping label creation and label printing for envelopes and parcels, plus parcel shipping with ground shipping options. Its core shipping tools calculate shipment prices before purchase, provide shipment and package tracking, and display real-time updates through an activity dashboard for monitoring deliveries.

Answer based on 90 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Stamps.com offers the Basic plan for $19.99 per month, with a four-week trial and $5 in free postage. Postage costs are separate from the subscription. Reviewers say the monthly fee can be worthwhile for frequent shippers, but may not pay off for low-volume users; some also cite supply and additional-user fees.

Answer based on 209 reviews

Integrations

### Which third-party tools and platforms does Stamps.com integrate with?

Stamps.com integrates with 7 third-party tools and platforms, including reviewer-confirmed ShipStation. Its official catalog also lists e-commerce and business integrations with Adobe Commerce, BigCommerce, Shopify, X-Cart, Zen Cart, and QuickBooks Online Advanced for connecting shipping workflows with online stores and accounting operations.

Answer based on 30 reviews

Getting Started and Support

### What training and onboarding options does Stamps.com offer?

Stamps.com provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature learning.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Stamps.com offer, and how do users rate the experience?

Stamps.com offers email/help desk, FAQ/forum, knowledge base, phone, and chat support. Users often describe representatives as friendly, knowledgeable, and quick to resolve routine issues, particularly by phone. However, some report long hold times, delayed email responses, transfers, and unresolved technical, account, or refund problems.

Answer based on 155 reviews

Security

### How does Stamps.com handle data security and access control?

Stamps.com uses password-based account access and temporary-password recovery, while reviewers describe postage purchasing and shipment tracking as secure. However, some users report password-saving failures, account lockouts and IP blocks after login, and temporary passwords that do not arrive or work. Security envelopes display “Stamps.com” on the inside.

Answer based on 10 reviews

## Who uses Stamps.com?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive shipping management tools

84% positive reviews out of 204

Most users report shipping features are valuable, offering discounted rates, tracking, and integration with e-commerce platforms.

Brandy M.

Ceo, 2 - 10 employees.

"U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices"

Frequent technical glitches and crashes

70% negative reviews out of 89

Most reviewers describe bugs and issues as disruptive, experiencing crashes, unclear errors, and unreliable updates during use.

Dawn D.

owner, 2 - 10 employees.

"They have a poor design and cannot even fix their own technical problems nor answer questions. "

Simple and intuitive platform

87% positive reviews out of 99

Most reviewers find ease of use important, noting straightforward setup, clear instructions, and minimal learning curve.

Cumbersome and slow refund process

71% negative reviews out of 45

Most users report refunds are problematic, mentioning lengthy waits, complicated procedures, and inconsistent customer service responses.

Maribeth J.

Office Manager, 2 - 10 employees.

"Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. "

Significant reduction in shipping time

94% positive reviews out of 49

Most reviewers describe time saving as a major benefit, highlighting reduced trips, quick processing, and streamlined workflows.

Difficult subscription cancellation process

97% negative reviews out of 32

Most reviewers indicate subscription cancellation is frustrating, citing hard-to-find options, persistent charges, and unhelpful support.

## Features

AI summary

Based on 3,198 Shipping reviews

Capterra data shows that buyers of shipping software rank the following features as their top priorities:

-   **Shipping Labels** (**61%** of reviewers rated this feature as critical)
-   **Label Printing** (**57%**)
-   **Parcel Shipping** (**61%**)

Stamps.com supports all three of the features reviewers value most: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create and print labels quickly, manage parcel shipments more efficiently, and keep day-to-day shipping work organized, allowing teams to process orders faster and improve delivery operations.

Shipping Labels

4.6 (121)

67.77% of 121 reviewers that rated this feature as important or highly important

It gives you a quick way to print professional shipping labels from your desk, saving trips to the post office. Users think the process is convenient, easy to use, and integrates with third-party sites, though some mention occasional software bugs and printer compatibility issues.

Label Printing

4.6 (114)

55.26% of 114 reviewers that rated this feature as important or highly important

You can print shipping labels and postage directly from your printer, saving time and looking professional. Reviewers appreciate the reliability, ease of use, and compatibility with printers like Dymo and Zebra, though a few mention occasional technical issues.

Parcel Shipping

4.7 (101)

62.38% of 101 reviewers that rated this feature as important or highly important

With this capability, you can easily ship parcels from home or work, compare rates, and print labels. Reviewers appreciate the convenience, variety of shipping options, and cost savings, especially with integrations for UPS and the ability to handle multiple shipments.

Package Tracking

4.7 (84)

60.71% of 84 reviewers that rated this feature as important or highly important

This aspect helps you and your customers know exactly when packages will arrive. Reviewers indicate tracking is easy, included at no extra cost, and provides real-time updates, but some mention inconsistent detail and reliance on USPS or UPS tracking numbers.

Shipment Price Calculation

4.6 (92)

61.96% of 92 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipment Tracking

4.7 (110)

62.73% of 110 reviewers that rated this feature as important or highly important

Stamps.com offers shipment tracking that helps you and your customers monitor package status in real time. Reviewers appreciate the visibility, timely updates, and ability to share tracking info, though some say tracking sometimes requires leaving the interface.

Stamps.com 29 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Air Shipping: Ship packages/goods by aircraft
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- CASS Certified: Evaluate the accuracy of address matching software
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Delivery Management: Manage order deliveries until they are received by the customers
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Ground Shipping: Shipping products/goods by land
- Intelligent Mail Support: For sorting and tracking mails and letters
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Label Printing: You can print shipping labels and postage directly from your printer, saving time and looking professional. Reviewers appreciate the reliability, ease of use, and compatibility with printers like Dymo and Zebra, though a few mention occasional technical issues.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Package Tracking: This aspect helps you and your customers know exactly when packages will arrive. Reviewers indicate tracking is easy, included at no extra cost, and provides real-time updates, but some mention inconsistent detail and reliance on USPS or UPS tracking numbers.
- Parcel Shipping: With this capability, you can easily ship parcels from home or work, compare rates, and print labels. Reviewers appreciate the convenience, variety of shipping options, and cost savings, especially with integrations for UPS and the ability to handle multiple shipments.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: Stamps.com offers shipment tracking that helps you and your customers monitor package status in real time. Reviewers appreciate the visibility, timely updates, and ability to share tracking info, though some say tracking sometimes requires leaving the interface.
- Shipping Labels: It gives you a quick way to print professional shipping labels from your desk, saving trips to the post office. Users think the process is convenient, easy to use, and integrates with third-party sites, though some mention occasional software bugs and printer compatibility issues.
- Shipping Management: Manage and track orders being shipped to customers
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (922)

4.3

Based on 922 reviews

## Pricing

Value for money

4.0 (664)

Free Trial

[View pricing plan details](https://www.capterra.com/p/90069/Stamps-com/pricing/)

Basic

$19.99

Flat Rate,Per Month

It includes:

-   Convenience
-   Easy Billing
-   Savings
-   Sipping
-   Transparent Prices
-   Visibility

Value for money

4.0 (664)

4.0

Based on 664 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

X-Cart](https://www.capterra.com/p/33849/X-Cart/)[

Zen Cart](https://www.capterra.com/p/145901/Zen-Cart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (590)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (590)

4.1

Based on 590 reviews

## User reviews

Overall rating

4.4

Based on 923 reviews

Filter by rating

5(574)

4(195)

3(91)

2(35)

1(28)

Mentioned topic

Sorted by most recent

EF

Eileen F.

Office Manager

Medical Practice

### "Highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2026

Highly recommend using this. I've used them for at least 6 years since Covid and won't go back to waiting on long post office lines.

Pros

Not having to go weekly to the post office is a huge time saver. The program is user friendly and customer service is good.

Cons

It is a bit costly, but when you consider gas, time on the line in the post office and interrupting work flow, it's worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner Operator

Retail

### "The Good, The Bad, and The Printable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 21, 2026

The service is highly effective for automating shipping, but it often frustrates users with its pricing model and customer service. The Good: Operational Efficiency For high-volume shippers, the platform successfully transforms a chaotic shipping process into a streamlined routine. High Reliability: The core functionality of printing postage and tracking packages works consistently. Massive Time Savings: Integrating with e-commerce stores completely eliminates manual data entry. Cost Recovery: The deep commercial discounts on postage usually cover the monthly fee if you ship regularly. The Bad: Administrative Friction The most common complaints center around the financial and software management of the account. Subscription Trap: Users frequently feel penalized by the monthly fee during slow sales seasons. Clunky Software: The interface feels heavy and outdated compared to newer web-based platforms. Support Hurdles: Resolving billing issues or canceling accounts often requires frustrating phone calls. The Bottom LineThe overall experience depends entirely on your shipping volume. For businesses shipping dozens of items a week, it is a powerful, time-saving utility. For casual or low-volume shippers, the monthly fee and rigid platform often outweigh the benefits.

Pros

What I like most about Stamps.com is the sheer convenience and cost efficiency it brings to daily business operations. Eliminates Post Office Trips: You can buy and print official USPS and UPS postage directly from your desk. Discounted Shipping Rates: The platform provides deep discounts on domestic and international shipping that are unavailable at the retail counter. Seamless Software Integration: It connects directly with major e-commerce platforms like Shopify, eBay, and Amazon to import orders instantly. Batch Printing Capabilities: You can print dozens of shipping labels simultaneously to save hours of manual entry every week.

Cons

While the platform has utility, my primary critique centers on its rigid pricing structure and outdated user experience. Mandatory Monthly Fee: You must pay a fixed monthly subscription even during months when you ship absolutely nothing. Difficult Cancellation Process: Ending your subscription often requires speaking to a phone representative rather than clicking a simple online button. Outdated Interface: The software and website design feel clunky and less intuitive compared to modern shipping competitors. Hidden Equipment Costs: Digital scales or specialized label printers often require additional investments or proprietary supplies to function perfectly. Also, whenever we download the updates, all previous label saves are erased. That's annoying at best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Shane O.

Operations

Warehousing

### "Good for shipping parcel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 30, 2026

We use stamps.com to print all of our parcel shipments for USPS Ground Advantage for our domestic packages. We also use it for international shipping and it integrates with USPS, UPS, and global post for multiple options for shipping

Pros

We use stamps.com to print all of our parcel shipments for USPS Ground Advantage for our domestic packages.

Cons

Sometimes the sign in function can be a bit glitchy and it does not allow us to sign in. I am not sure how but our funds inside the account was billed a half cent for some reason which doesn't make sense. Reporting is also not good or as detailed as other shippers

Alternatives considered

[VeraCore](https://www.capterra.com/p/134768/VeraCore-Fulfillment-Solution/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reasons for choosing Stamps.com

It is better than some of the other options and it intergrates to our system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jonathan S.

Founder

Apparel & Fashion

### "Good for Casual Shipping, Frustrating at Scale"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 7, 2026

My experience with Stamps.com has been mixed. For personal use or a small home-based operation, it's a convenient way to buy and print postage without standing in line at the post office. However, I would hesitate to recommend it for businesses shipping at scale. As order volume grows, inefficiencies in the workflow become more noticeable, and there are better solutions available for companies that need robust shipping capabilities. Overall, it works reasonably well, but its limitations become apparent as your needs expand.

Pros

Stamps.com makes it easy to print postage from home and avoids trips to the post office. The interface is relatively straightforward for basic shipping needs, and the pricing is reasonable enough for individuals or very small businesses. If you're mailing a moderate amount of packages or letters, it gets the job done.

Cons

The platform becomes inefficient as shipping volume increases. Batch processing, workflow management, and scaling operations feel clunky compared to more modern shipping solutions. The software also feels dated in places, and the value proposition becomes harder to justify for businesses with more advanced shipping needs.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reasons for choosing Stamps.com

Seemed like the most reasonable choice at the time to get started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Syretha B.

Firm Administrator

Legal Services

### "The Most Responsive, Consistent & Friendly Customer Service Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2025

I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team.

Pros

Hands down, I love the responsive, consistent and friendly customer service support from Stamps.com. If I have issues, they usually get resolved in a timely manner.

Cons

I'm not a fan of the new layout, look and feel. I much prefer the previous layout, but I've been adjusting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

LaRae S.

Director

Non-Profit Organization Management

### "Difficult to mail"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 2, 2025

It was easy to get set up and easy to cancel, but the remainder of the product was not very worth while in the long run. Would not recommend.

Pros

I didn’t like very much. The interface was difficult to maneuver and the individual stamp sheets were extremely bulky.

Cons

The interface, the mailing sheets, most importantly the price. It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget.

Alternatives considered

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

Reasons for choosing Stamps.com

I didn’t. I switched to Pitney Bowes because of the hard time I was having with stamps.com.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Stacey W.

Accounting Manager

Machinery

### "A good option for shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 30, 2025

Pros

Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines.

Cons

Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Stefanie R.

Office Manager

Accounting

### "Say goodbye to postage meters and hello to ease!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 27, 2025

Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage companies that require long contracts and big and bulky postage meters.

Pros

User friendly, easy to use, makes mailing documents and shipping packages of all sizes convenient, easy and fast. It has helped to improve our Firm's efficiency in shipping while we are saving money. We have considered other services and this platform is above all others.

Cons

It can be clunky when creating a new label and there are saved addresses that are similar but different. Since we ship a lot to the IRS and Government Agencies, sometimes it it the same PO Box but just a slightly different zip code.

Switched from

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

Cost, ease, convenience and certified mail capabilities.

Reasons for choosing Stamps.com

Ease of having it all in one place and really the certified mail capability with Stamps.com

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Administrative Assistant

Health, Wellness and Fitness

### "A great service with a lot to offer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2025

Overall, this website is great. We order postage from there and I love that they have a lot of other features and services to offer. You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good!

Pros

Stamps.com offers GREAT pricing. We use them frequently for business and we have had no issues with them. We got a large quantity of stamps at a really valuable price and were very excited about that.

Cons

So far, there are no cons with Stamps.com and we have had no issues previously! I think they sometimes can be overpriced with certain things but that's not always a huge deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Charlie H.

President

Legal Services

### "An Innovation not so innovative "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 20, 2025

Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business circumstances

Pros

Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table!

Cons

The caveat to their innovations, is those innovations they do have their limits and not as far reaching as they should be with as far as theyve already came

Switched from

[DocuPost](https://www.capterra.com/p/232692/DocuPost/)

I needed something that was less expensive and more practical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/)

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