---
title: "Stamps.com Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Stamps.com Software - reviews, pricing plans, popular comparisons to other Shipping products and more."
source_url: "https://www.capterra.com/p/90069/Stamps-com/"
page_type: "product"
language: "en"
---

# 

 Stamps.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stamps.com

## What is Stamps.com?

Stamps.com is a mailroom management solution designed to help online retailers, small to medium businesses, and eCommerce sellers print USPS-approved postage and shipping labels. The platform enables teams to create customizable stamps, shipping labels, and envelopes and assign codes for various clients to track postage printing. It lets administrators automatically import orders from various selling platforms, select shipping method, and share shipment tracking details with clients.

## What is Stamps.com used for?

[Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Recognitions

Shortlist

Overall rating

Based on 922 user reviews

Reviews sentiment

Positive

83%

Neutral

10%

Negative

7%

Pros & cons

Comprehensive shipping management platform

Straightforward mailing software experience

Frequent technical glitches and crashes

Cumbersome and slow refund process

Starting price

$19.99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Stamps.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.stamps.com&name=Stamps.com)

Rating Breakdown

4.4

+−

Features4.3

Value for Money4.0

Ease of Use4.3

Customer Service4.1

Rating Breakdown

4.4

Features4.3

Value for Money4.0

Ease of Use4.3

Customer Service4.1

## Stamps.com Reviewers Verdict

Updated August 2026

AI summary

-   Stamps.com is a good fit for small businesses, online sellers, and offices with steady mailing and shipping needs.
-   Users appreciate its easy postage and label printing, time savings, and the convenience of managing shipments from the desk.
-   It helps teams avoid post office trips and efficiently handle daily mail, packages, and basic shipping tasks.
-   Some key downsides are inconsistent address management, mixed customer support experiences, technical issues, and a complex cancellation process.
-   It works best for smaller-scale or moderate shipping, but may not suit larger operations needing advanced features or high-volume efficiency.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Stamps.com

4.4 (922)

VS.

[### Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.4 (286)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting Price

$19.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (921)

Ease Of Use

4.4 (286)

Value For Money

4.0 (663)

Value For Money

4.2 (268)

Customer Service

4.1 (589)

Customer Service

4.2 (268)

## Stamps.com alternatives

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

Highest Rated

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172133/Pirate-Ship/)

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

[4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155621/ShipStation/)

[View all alternatives](https://www.capterra.com/p/90069/Stamps-com/alternatives/)

## FAQs about Stamps.com

Overview

### What problems does Stamps.com solve?

Stamps.com solves time-consuming shipping and mailing work by letting teams print exact postage and labels, compare rates, schedule pickups, and track shipments without post office trips. Small businesses, e-commerce sellers, offices, marketing teams, and administrative staff use it to reduce manual rate guessing, batch mail faster, and avoid overpriced postage meters.

Answer based on 642 reviews

Overview

### Which roles and teams benefit most from Stamps.com?

Stamps.com is most used by small-business owners, executives, office managers, and administrative teams that handle frequent outbound mail and shipping. Operations leaders use it to streamline label printing, postage purchasing, and package tracking, while legal, real estate, and property management professionals rely on it for sending documents, contracts, and client correspondence efficiently.

Answer based on 910 reviews

Overview

### What company size and industries is Stamps.com built for?

Stamps.com is built primarily for small businesses and online sellers, with 84% of reviewers from small companies and Retail leading at 12%. It also serves midsize businesses at 8% and enterprises at 9%, with additional use in Non-Profit Organization Management and Real Estate, each at 5%.

Answer based on 920 reviews

Features and Usability

### What are the key features of Stamps.com?

Stamps.com includes core shipping and mailing features such as postage printing, shipping labels, shipment tracking, and shipment price calculation. Differentiators include address management, package pickup scheduling, eCommerce integrations for Amazon, eBay, and Shopify, plus label printing with standard or thermal printers for office and home shipping workflows.

Answer based on 319 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Stamps.com starts at $19.99 per month for the Basic plan, with a 4-week free trial and $5 free postage. Reviewers say the monthly fee can make sense for frequent shippers because of discounted rates and convenience, but low-volume users often found the subscription, supplies, and prepaid postage funding harder to justify.

Answer based on 209 reviews

Integrations

### Which third-party tools and platforms does Stamps.com integrate with?

Stamps.com integrates with ShipStation and TrialWorks, and connects natively to ecommerce and accounting platforms including Shopify, Adobe Commerce, BigCommerce, QuickBooks Online Advanced, X-Cart, and Zen Cart. It connects to 8 platforms in the provided data, with ShipStation appearing most often in reviewer mentions.

Answer based on 30 reviews

Getting Started and Support

### What training and onboarding options does Stamps.com offer?

Stamps.com provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided learning with instructors or presenters, while documentation offers written reference material and videos provide self-paced visual walkthroughs for teams reviewing setup steps and product features.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Stamps.com offer, and how do users rate the experience?

Stamps.com offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve routine issues, especially by phone. However, others report long hold times, slow follow-up, trouble reaching agents, and inconsistent help with technical problems, refunds, or account changes.

Answer based on 155 reviews

Security

### How does Stamps.com handle data security and access control?

Stamps.com uses password-based account access and temporary-password recovery, and reviewers describe it as a secure way to buy postage from home or the office while safely tracking shipments. However, some users report lockouts, blocked IPs, password recovery failures, and difficulty reaching customer service to restore access.

Answer based on 10 reviews

## Who uses Stamps.com?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive shipping management platform

85% positive reviews out of 203

Most reviewers indicate shipping is efficient, with discounted rates, carrier choices, tracking, and seamless order integration.

Brandy M.

Ceo, 2 - 10 employees.

"U can do it all from home no post office trips n long waits n line, it's easy 2 use great shipping options n prices"

Frequent technical glitches and crashes

70% negative reviews out of 89

Most users report bugs and issues disrupt workflow, causing crashes, confusing errors, and unreliable software performance.

Dawn D.

owner, 2 - 10 employees.

"They have a poor design and cannot even fix their own technical problems nor answer questions. "

Straightforward mailing software experience

87% positive reviews out of 99

Most reviewers describe ease of use as essential, appreciating simple setup, intuitive navigation, and minimal learning curve.

Cumbersome and slow refund process

71% negative reviews out of 45

Most users comment refunds are difficult, requiring tedious steps, mailing documents, and experiencing long wait times.

Maribeth J.

Office Manager, 2 - 10 employees.

"Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. "

Significant reduction in mailing time

94% positive reviews out of 49

Most reviewers find time saving crucial, highlighting convenience, reduced travel, and streamlined package preparation.

Difficult and frustrating cancellation process

97% negative reviews out of 32

Most reviewers find subscription cancellation complicated, with hard-to-find options, persistent charges, and unhelpful support.

## Features

AI summary

Based on 3,171 Shipping reviews

Capterra data shows that buyers of shipping software rank the following features as their top priorities:

-   **Shipping Labels** (**60%** of reviewers rated this feature as critical)
-   **Label Printing** (**56%**)
-   **Parcel Shipping** (**61%**)

Stamps.com supports all three features buyers value most: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create and print labels quickly, manage parcel shipments more efficiently, and keep shipping operations organized, allowing teams to process orders faster and handle delivery workflows with fewer manual steps.

Shipping Labels

4.6 (121)

67.77% of 121 reviewers that rated this feature as important or highly important

It gives you the ability to quickly print professional shipping labels from your desk. Reviewers appreciate the ease, time savings, and convenience, though some mention occasional software bugs and printer compatibility issues when handling high-volume or specific label types.

Label Printing

4.6 (114)

55.26% of 114 reviewers that rated this feature as important or highly important

You can easily print shipping and postage labels from home or office, saving time and looking professional. Reviewers appreciate the reliability, support for thermal printers, and refund process, though some mention limited printer choices and occasional technical issues.

Parcel Shipping

4.7 (100)

62.00% of 100 reviewers that rated this feature as important or highly important

With this capability, you can ship parcels from home or work, compare rates, and print labels easily. Reviewers appreciate the convenience, affordable pricing, and multiple shipping options, especially the ability to integrate with UPS and schedule pickups.

Shipment Price Calculation

4.6 (92)

61.96% of 92 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipment Tracking

4.7 (110)

62.73% of 110 reviewers that rated this feature as important or highly important

Stamps.com offers shipment tracking so you and your customers can monitor delivery status. Users think it’s reliable, easy to access, and helpful for providing updates, though a few mention needing to leave the interface for detailed tracking information.

Package Tracking

4.7 (83)

60.24% of 83 reviewers that rated this feature as important or highly important

This aspect helps you and your customers track packages in real time, ensuring timely delivery updates. Reviewers indicate it’s easy to use, free, and valuable for business logistics, but some note tracking is limited to USPS or UPS numbers.

Stamps.com 29 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Air Shipping: Ship packages/goods by aircraft
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- CASS Certified: Evaluate the accuracy of address matching software
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Delivery Management: Manage order deliveries until they are received by the customers
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Ground Shipping: Shipping products/goods by land
- Intelligent Mail Support: For sorting and tracking mails and letters
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Label Printing: You can easily print shipping and postage labels from home or office, saving time and looking professional. Reviewers appreciate the reliability, support for thermal printers, and refund process, though some mention limited printer choices and occasional technical issues.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Package Tracking: This aspect helps you and your customers track packages in real time, ensuring timely delivery updates. Reviewers indicate it’s easy to use, free, and valuable for business logistics, but some note tracking is limited to USPS or UPS numbers.
- Parcel Shipping: With this capability, you can ship parcels from home or work, compare rates, and print labels easily. Reviewers appreciate the convenience, affordable pricing, and multiple shipping options, especially the ability to integrate with UPS and schedule pickups.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: Stamps.com offers shipment tracking so you and your customers can monitor delivery status. Users think it’s reliable, easy to access, and helpful for providing updates, though a few mention needing to leave the interface for detailed tracking information.
- Shipping Labels: It gives you the ability to quickly print professional shipping labels from your desk. Reviewers appreciate the ease, time savings, and convenience, though some mention occasional software bugs and printer compatibility issues when handling high-volume or specific label types.
- Shipping Management: Manage and track orders being shipped to customers
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (921)

4.3

Based on 921 reviews

## Pricing

Value for money

4.0 (663)

Free Trial

[View pricing plan details](https://www.capterra.com/p/90069/Stamps-com/pricing/)

Basic

$19.99

Flat Rate,Per Month

It includes:

-   Convenience
-   Easy Billing
-   Savings
-   Sipping
-   Transparent Prices
-   Visibility

Value for money

4.0 (663)

4.0

Based on 663 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

X-Cart](https://www.capterra.com/p/33849/X-Cart/)[

Zen Cart](https://www.capterra.com/p/145901/Zen-Cart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (589)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (589)

4.1

Based on 589 reviews

## User reviews

Overall rating

4.4

Based on 922 reviews

Filter by rating

5(573)

4(195)

3(91)

2(35)

1(28)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Owner Operator

Retail

### "The Good, The Bad, and The Printable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 21, 2026

The service is highly effective for automating shipping, but it often frustrates users with its pricing model and customer service. The Good: Operational Efficiency For high-volume shippers, the platform successfully transforms a chaotic shipping process into a streamlined routine. High Reliability: The core functionality of printing postage and tracking packages works consistently. Massive Time Savings: Integrating with e-commerce stores completely eliminates manual data entry. Cost Recovery: The deep commercial discounts on postage usually cover the monthly fee if you ship regularly. The Bad: Administrative Friction The most common complaints center around the financial and software management of the account. Subscription Trap: Users frequently feel penalized by the monthly fee during slow sales seasons. Clunky Software: The interface feels heavy and outdated compared to newer web-based platforms. Support Hurdles: Resolving billing issues or canceling accounts often requires frustrating phone calls. The Bottom LineThe overall experience depends entirely on your shipping volume. For businesses shipping dozens of items a week, it is a powerful, time-saving utility. For casual or low-volume shippers, the monthly fee and rigid platform often outweigh the benefits.

Pros

What I like most about Stamps.com is the sheer convenience and cost efficiency it brings to daily business operations. Eliminates Post Office Trips: You can buy and print official USPS and UPS postage directly from your desk. Discounted Shipping Rates: The platform provides deep discounts on domestic and international shipping that are unavailable at the retail counter. Seamless Software Integration: It connects directly with major e-commerce platforms like Shopify, eBay, and Amazon to import orders instantly. Batch Printing Capabilities: You can print dozens of shipping labels simultaneously to save hours of manual entry every week.

Cons

While the platform has utility, my primary critique centers on its rigid pricing structure and outdated user experience. Mandatory Monthly Fee: You must pay a fixed monthly subscription even during months when you ship absolutely nothing. Difficult Cancellation Process: Ending your subscription often requires speaking to a phone representative rather than clicking a simple online button. Outdated Interface: The software and website design feel clunky and less intuitive compared to modern shipping competitors. Hidden Equipment Costs: Digital scales or specialized label printers often require additional investments or proprietary supplies to function perfectly. Also, whenever we download the updates, all previous label saves are erased. That's annoying at best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Shane O.

Operations

Warehousing

### "Good for shipping parcel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 30, 2026

We use stamps.com to print all of our parcel shipments for USPS Ground Advantage for our domestic packages. We also use it for international shipping and it integrates with USPS, UPS, and global post for multiple options for shipping

Pros

We use stamps.com to print all of our parcel shipments for USPS Ground Advantage for our domestic packages.

Cons

Sometimes the sign in function can be a bit glitchy and it does not allow us to sign in. I am not sure how but our funds inside the account was billed a half cent for some reason which doesn't make sense. Reporting is also not good or as detailed as other shippers

Alternatives considered

[VeraCore](https://www.capterra.com/p/134768/VeraCore-Fulfillment-Solution/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reasons for choosing Stamps.com

It is better than some of the other options and it intergrates to our system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jonathan S.

Founder

Apparel & Fashion

### "Good for Casual Shipping, Frustrating at Scale"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 7, 2026

My experience with Stamps.com has been mixed. For personal use or a small home-based operation, it's a convenient way to buy and print postage without standing in line at the post office. However, I would hesitate to recommend it for businesses shipping at scale. As order volume grows, inefficiencies in the workflow become more noticeable, and there are better solutions available for companies that need robust shipping capabilities. Overall, it works reasonably well, but its limitations become apparent as your needs expand.

Pros

Stamps.com makes it easy to print postage from home and avoids trips to the post office. The interface is relatively straightforward for basic shipping needs, and the pricing is reasonable enough for individuals or very small businesses. If you're mailing a moderate amount of packages or letters, it gets the job done.

Cons

The platform becomes inefficient as shipping volume increases. Batch processing, workflow management, and scaling operations feel clunky compared to more modern shipping solutions. The software also feels dated in places, and the value proposition becomes harder to justify for businesses with more advanced shipping needs.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reasons for choosing Stamps.com

Seemed like the most reasonable choice at the time to get started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Syretha B.

Firm Administrator

Legal Services

### "The Most Responsive, Consistent & Friendly Customer Service Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2025

I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team.

Pros

Hands down, I love the responsive, consistent and friendly customer service support from Stamps.com. If I have issues, they usually get resolved in a timely manner.

Cons

I'm not a fan of the new layout, look and feel. I much prefer the previous layout, but I've been adjusting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

LaRae S.

Director

Non-Profit Organization Management

### "Difficult to mail"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 2, 2025

It was easy to get set up and easy to cancel, but the remainder of the product was not very worth while in the long run. Would not recommend.

Pros

I didn’t like very much. The interface was difficult to maneuver and the individual stamp sheets were extremely bulky.

Cons

The interface, the mailing sheets, most importantly the price. It was very, very expensive to use and though they promoted that you would save money we would have actually been over budget.

Alternatives considered

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

Reasons for choosing Stamps.com

I didn’t. I switched to Pitney Bowes because of the hard time I was having with stamps.com.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Stacey W.

Accounting Manager

Machinery

### "A good option for shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 30, 2025

Pros

Gives the most flexibility when shipping to print and mail right from the office, cutting down waiting in long lines.

Cons

Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Stefanie R.

Office Manager

Accounting

### "Say goodbye to postage meters and hello to ease!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 27, 2025

Experience has been great, highly recommend considering making the switch to Stamps.com from some of the other postage companies that require long contracts and big and bulky postage meters.

Pros

User friendly, easy to use, makes mailing documents and shipping packages of all sizes convenient, easy and fast. It has helped to improve our Firm's efficiency in shipping while we are saving money. We have considered other services and this platform is above all others.

Cons

It can be clunky when creating a new label and there are saved addresses that are similar but different. Since we ship a lot to the IRS and Government Agencies, sometimes it it the same PO Box but just a slightly different zip code.

Switched from

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

Cost, ease, convenience and certified mail capabilities.

Reasons for choosing Stamps.com

Ease of having it all in one place and really the certified mail capability with Stamps.com

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Administrative Assistant

Health, Wellness and Fitness

### "A great service with a lot to offer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2025

Overall, this website is great. We order postage from there and I love that they have a lot of other features and services to offer. You can print postage directly onto documents/boxes/packages which is awesome and their prices are very good!

Pros

Stamps.com offers GREAT pricing. We use them frequently for business and we have had no issues with them. We got a large quantity of stamps at a really valuable price and were very excited about that.

Cons

So far, there are no cons with Stamps.com and we have had no issues previously! I think they sometimes can be overpriced with certain things but that's not always a huge deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Charlie H.

President

Legal Services

### "An Innovation not so innovative "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 20, 2025

Overall, stamps has been a efficient and effective alternative to other mailing options for both personal and business circumstances

Pros

Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table!

Cons

The caveat to their innovations, is those innovations they do have their limits and not as far reaching as they should be with as far as theyve already came

Switched from

[DocuPost](https://www.capterra.com/p/232692/DocuPost/)

I needed something that was less expensive and more practical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UN

Uyen-Vy N.

Pharmacist

Hospital & Health Care

### "Decent program that can be upgraded"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 1, 2025

Pretty good, although it could have had more features.

Pros

I like how easy it is to use. Everything is very intuitive.

Cons

Can probably have more functions, like notifications to both sender and recipient. Would also have been nice to be able to link to McKesson Enterprise pharmacy system so we don't have to change the address in both systems. Also wished that it integrated FedEx as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/90069/Stamps-com/reviews/)

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