Stamps.com

Stamps.com


4.5 / 5
193 reviews

Who Uses This Software?

Stamps.com is ideal for online retailers, small and medium businesses, e-commerce sellers, and individuals looking to print USPS postage stamps and shipping labels directly from their computer.


Average Ratings

193 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.99/month/user
  • Pricing Details
    Monthly subscription-based service. Allows you to print USPS postage.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Stamps.com
  • www.stamps.com
  • Founded 1996
  • United States

About Stamps.com

Stamps.com (Nasdaq: STMP) is a leading provider of Internet-based postage services. Stamps.coms online postage service enables small businesses, enterprises and online retailers to print U.S. Postal Service-approved postage with just a computer, printer and Internet connection, right from their home or office. The Company targets its services to small businesses and home offices, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others.


Stamps.com Features

  • Barcode Scanning
  • CASS Certified
  • Duplicate Management
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Job Management
  • Package Tracking
  • PAVE Certified Presorting
  • Signature Capture
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Stamps.com Reviews Recently Reviewed!


Great if you like paying for services you can get for free.

Jun 11, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I have used stamps.com for over 6 years, at about 4 different places that i work, i know its a popular system and easy to use. other Pros if you are a new to shipping, they offer a free 1 month trial and free 5lbs scale, and a pack w sticker sheets, postcard stamps, i believe you just pay for shipping.

Cons: Printing postage for something as simple as postcards is a real nightmare,

I really really dislike how the set up is for post cards you have to purchase seperate sheets to print out the postage then stick them 1 at a time on your post cards, this is not efficient, esecially when you have thousands of post cards to send out.

another con is the monthly fee. If you are selling on any platform like ebay, etsy, amazon you can purchase postage directly from them, for sometimes less than you can on stamps.com which defeats the purpose of paying a monthly fee for a "discounted shipping rate"

Im not a fan, they lure you in w free things but at the end of the day after paying for their special stamp paper and monthy fees we dont save anything in fact im sure we spent more than we needed to.

Capterra loader

Makes my work go smoothly and uninterrupted by trips to the post office

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

Cons: I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

Overall: In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

Customer support experience has been good. HIGH ink use not adjustable. Close program, lose reprint.

Oct 13, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Seems to work well overall. Import of orders rarely fails. Works well with several platforms. Easy enough to learn and to teach to employees. Easy international shipping.

Cons: The inability to control the high ink use which also means SLOW printing. They say it is required by post office, but PayPal, eBay and Amazon do not require high ink print for postage printed from their websites. Accidentally close the program? Guess what? You just lost your ability to reprint any failed stamps. It is ABSOLUTELY ridiculous. I can go back to eBay and Amazon at any reasonable length of time from the first printing of the stamp and REPRINT. I don't have to worry about accidentally closing the program or a power failure. Also, why can't we use the program at the same time as our employees? There should be multiple log-ins available. eBay is now offering a FREE multi-platform shipping service and I am looking into it. However, you guys do have very good customer service and I really wonder if eBay can match that.

Overall: Ease of batch printing. Multi-platform. Ease of international postage.

Capterra loader

Stop Standing In Line at the Post Office

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use...

Online capability...

Free Digital Scale (to weigh your packages and pay accurate postage)...

Print your stamps directly from your desktop computer...

Schedule a pick up or just "drop off" at the post office...

Cons: Make sure your cost basis for using this system includes the monthly fees. When we started, we were actually losing money each month (until our postage expenses rose to meet this need).

Be sure to order your replacement stamp sheets well in advance. There is nothing like running out of stamps to print and having to to the post office, only to come back and find your replacement stamps delivered later that day...

Overall: Very easy to use. Very cost effective if you have the postage need.

It took us several months to begin to recover the costs associated with starting - but we realized our needs would grow and it was better to learn the system while still small than jump into something untested and putting our reputation on the line...

Great for a simple shipping solution.

Nov 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of signing up and immediately starting to print postage is nice. You can sign up in about a minute. When you sign up, initially for a trial, you receive some sign-up benefits like in free postage and others. Most of the benefits, however, are fairly useless. If you connect an e-commerce account, it can import all of your orders. This is extremely useful to quickly print postage and it will automatically upload the tracking information to your e-commerce account so you don't have to later.

Cons: The monthly fee and difficulty in canceling are the two biggest downsides. It is not too expensive, but you can find other cheaper options if your shipments per month are on the very low end. Another downside is that it logs you out fairly frequently and then takes a while to load each page even when you're logged in (I have a fast internet connection and computer, so I know it's not me). Last downside is if for some reason you damage the shipping label you just printed and have navigated away from that page, there is no way to reprint the label. You have to void that one and print a new one. A refund for the first label won't be given for two weeks at the earliest. This is highly annoying.

Time and Money Saving Software!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use software. Saves a lot of time at the post office being able to simply drop all the packages off without needing to stand in line to get them weighed. You get a discount on the shipping label prices too!

We sell primarily on ebay, and they have their own label system. However, Stamps.com works a lot better printing international labels with our Dymo LabelWriter. It also gives you the additional option of printing labels for an untracked flat or printing stamps. It has been great from Day 1, and I have no plans to stop using it.

Cons: I really don't have anything bad to say about this software. We use it on a daily to almost daily basis, and it has been a real time saver.

Overall: Saves time at the post office, and you get a discounted rate on the labels versus paying at the post office.

We use it every day for our shipping needs

Aug 06, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once properly set up to sync with your online store, it's a breeze to print out shipping labels in batches, which really saves time. The monthly fee is completely reasonable considering how vital it is to our daily operation as well. It's also nice getting volume discounts on postage as well, not all shipping sites/services offer that to low volume shippers.

Cons: The site/platform can be a bit confusing and slow to navigate at times. It also feels a bit outdated compared to the competition. I understand it's just USPS postage, though it'd be nice to connect a FedEx account for the shipments that would benefit from that, so I don't have to switch between two sites constantly.

Overall: We use it to sync all of our eBay and Amazon orders, and be able to edit and ship everything at once without having to manage multiple platforms, and it does a great job at doing that while being affordable and relatively easy to use as well.

Stamps.com, shipping and tracking made easy.

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used stamps.com for many years in their early development stage. They provided our fulfillment company with an easy, comfortable way to purchase and print shipping labels from the comfort of computers. We would purchase the exact postage we needed on a day to day basis, this made it easier to determine how much of a postage budget was needed on a monthly basis, depending on estimated orders per month.

Cons: The only problem that we had is the lack of software, we were using multiple shipping methods that all provided installable software for offline use.

Overall: Overall I would definitely recommend Stamps.com to any thinking of using the United States Postal Service as their only or main method of shipping orders.

Great

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Don't need to physically go to the post office to buy stamps. Convenient.

Cons: Cannot list ship to addresses alphabetically, or have not figured it out. Especially if there are more than 1 line for company name, and next line before the street address. Like I have multiple addresses for Internal Revenue Service, 2nd line may be Dept. of the Treasury and then sometimes I don't need that line. Or I have several different addresses for PA Dept. of Revenue, but they are not all together. I have to look through the whole database on which one I want to use.

Overall: I only mail first class letters or print labels on a form 3100 label. I do not need any of the other services. I don't mail packages or boxes.

Capterra loader

Well worth the extra pricing

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our local post office does not have the best arrangement of parking and drop off box (lots of fender benders over the years), so I love not having to go there in person to purchase postage. I prepare mailings for a local organization and being able to print my own stamps at home at any time saves me so much in time and effort. It is well worth the little extra that I pay for artisan stamp sheets and the monthly stamps.com fee. I appreciate also that the couple of times I had an issue with printing, the customer service representative credited my account and walked me through all the checkpoints to ensure it didn't happen again. The only reason I rated the Features & Functionality as four stars (instead of the five I gave every other category) is because every now and then the site will change and there is a little problem finding everything so I can print like usual. I wish I had more advanced notice of changes like that and maybe even a slideshow or video to show the differences between the old and new sites. I absolutely will continue using this service as it's been well worth the price through the years!

Cons: The only con would be when they make changes and it takes a while to get acclimated to the new site features and such.

Overall: Easy to use (unless they change something); Saves time!; Love being able to access it 24/7.

A Lifesaver for Small Business Owners!

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

Pros: This software is the answer to every small business owner's nightmare-- going to the post office. With a reasonable monthly cost and every feature you would need to ship, this software saved our small staff hours that we did not have to spend waiting in a post office line. Setup was simple and the software was the most intuitive I have found in the shipping software industry.

Cons: We switched to Stamps.com from another postage-generating software, and Stamps.com was a little more difficult to integrate with our existing software. The technical support was helpful but a little less responsive than we were used to.

I've been using stamps.com for about 10 years and wish I had started using it 10 years earlier.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me a great deal of time in addressing envelopes with postage on them and therefore saves me a lot of trips to the post office where I have to stand in a line with 20 people ahead of me. Makes mailing a lot more convenient and a great deal less irritating, which keeps my blood pressure from skyrocketing.

Cons: There's nothing about it I don't like about this software. It seems to load a bit slowly, but I don't know if that's the software or if it's my computer, but it's not a big deal since I usually load it in the morning and leave it running all day so it's ready to go when I need it.

Overall: Saves time and hassles.

An affordable and practical solution for small busnesses

Dec 09, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and purchase stamps, no requirement to buy in bulk, ability to also weigh and print postage for packages. Can be used anywhere with a printer and computer (no special hardware needed). Costs are easy to track.

Cons: When compared to a product like the pitney bowes postage meter, Stamps.com falls a little short in terms of printing speed, speed of use, and required supplies (Stamps.com primarily requires you to print onto a label which is then affixed to letter whereas pitney bowes meters print directly onto the envelope).

Overall: Stamps.com is SIGNIFICANTLY cheaper than postage meters such as pitney bowes and still gets you the label or stamp you need right at your desk. So, if you are only mailing a couple hundred items a month, stamps.com is a great solution for your business that will almost certainly save both time and money.

We use Stamps.com daily for all of our mailings and its easy to work with.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing I like about stamps.com is that I don't have to go to the post office everyday to mail all of our products. All you got to do is open the app and fill in the blanks, print out the labels and stuff them in your mailbox.

Cons: At the Stamps.com's price per month, many users might not get their money worth out of it if they don't do mailings on a daily or weekly basis. Also there is no platform to add up to eight different labels at one filling up one complete sheet. "I believe you can if their name is already in the system - but ABANA does mailing to new members daily)

Overall: Great program with little downsides.

Saved us lots of time and money!

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a long time, we didn't think we wanted to pay the extra monthly fee associated with Stamps.com, but once we did, there was no turning back! For a business that is regularly sending shipments, it will end up saving you so much time and money. It integrates well with eCommerce platforms and we now use it connected with ShipStation and it helps streamline the order fulfillment process perfectly!

Cons: The interface is not the prettiest and we ran into little glitches here and there, but especially now that we use it with ShipStation, it's really a non-issue.

Very easy and convenient to use.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how professional it makes our correspondence look. Your return address, address, and stamps are printed directly on the envelop. You never have to worry about running out of stamps. If your account balance gets low, you can use your card to load more money to it in just seconds.

Overall: This makes my correspondence look very professional. Everything is printed directly onto the envelop and i never have to worry about running out of stamps and going to the post office. They occasionally have a few issue when their program is unavailable but that happens with everything so I cant fault Stamps for this issue.

Easy to use, awesome for small businesses

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I have used stamps.com for years.

it is very user friendly, you are able to sync you orders form your stores, ie etsy, ebay, ect.

It updates you tracking info which is a really nice time saver!

This is great for large and small businesses , they offer discounts off the retail rates.

you can purchase stamps as well, post card postage aswell.

Cons: I would say the monthly subscriptio price is a little high considering websites like ebay, and amazon offer sometimes deeper discounted shipping rates for no charge.

Capterra loader

Why go to the Post Office?

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: E.V.E.R.Y.T.H.I.N.G.! I no longer have to make daily trips to the Post Office, now I can do everything I need to do from my desk. At first I thought there would be some limitations that would affect my needs, but as I got more familiar with the software I realized that everything I needed was included with what services/functionality they provide for my monthly subscription. Which I will gladly pay instead of daily trips to the USPS.

Cons: Nothing, I love it all! I would change nothing.

Stamps.com - A life saver and a time saver!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inexpensive and easy to use - saves you loads of time standing in line at the post office.

Cons: For a while, the "search" function was broken and/or lagging and it made it hard to look up prior shipments to send customers their tracking numbers. - But out of 10 years of using them - we're very pleased.

Overall: We owned a large eCommerce store that was mentioned on Forbes back in the 2008 time frame. In our early eCommerce days, we would have to stand in line at the post office to ship nearly 30 orders a day. (1) It would take forever; (2) it made the postal people mad; (3) it made everyone in line behind you mad; (4) it was terrible to have to take all of your boxes into the post office twice a day to do so. Then, along came Stamps.com and made everyone else's job easier. We run an advertising agency now - so we do not have daily shipments, but we still sell products on Amazon... We use Stamps.com for all of our personal packages and our Amazon shipments - incredible product and time saver!

Overall very positive. Almost always one or more bugs that do interfere with use.

Apr 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to import directly from osCommerce. Love the saved presets. Love that I do not have to print out a lot of pages for foreign orders.

Cons: I would really like the ability to split an order into multiple packages. It would be nice to be able to force a last minute check of the addresses from osCommerce. Would be nice if when the address checker finds a difference between my address and the USPS approved one that it would highlight the differences in red.

Overall: It saves a lot of time with shipping. And money.

Fantastic alternative to Pitney Bowes

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use and greatly appreciate the competitive cost.

It's very easy to refill the postage, taking only a few seconds. this invention is brilliant and has kept me from seeing inside of the post office for greater than 7 years.

Cons: My buying the sheets to print stamps has resulted in quite a few ruined sheets (printing misc stuff on stamps). Recently I bought an additional stamp printer to do individual stamps. I wish I could print the date.

Overall: saves me trips to the post office

We have been using stamps.com for years to print labels to ship orders.

Mar 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The we could batch print labels - upload an excel file, verify and it could print hundreds of labels at a time. This would save a lot of time rather than typing addresses one by one in the package tab.

Cons: Always an issue. Everyday something would happen that we had to fix - stamps.com couldn't connect, the printer wouldn't printer, even the website would be down a lot. This obviously made the entire office less effective.

Overall: The ability to easily print labels - if it ever worked.

Nice to be able to print shipping labels before going to the post office!

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this for shipping packages from our small business. It's so simple to copy/paste the address over, choose the service, insert the weight and hit print. Not the prettiest interface, but it does the trick, and the reporting allows us to track the packages easily.

Cons: We do run into the occasional problem printing labels due to some Java errors. Usually uninstalling and reinstalling Java clears it up, but it's a pain to have to go through that process.

Capterra loader

Easy to use and some difficulty for batch printing

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: After you figure it out how to print shipping labels per batch, it just work all the time. Unless their servers are down. Which happened once in 3 years.

Cons: The configuration to print shipping labels in a batch it was not so easy. Actually it was very challenging. The printer configuration was another issue, but after you get it right, everything works without any problem.

Overall: We can print between 100 and 1000 shipping labels without affecting our production.

Capterra loader

Great product that lacks great customer service

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For small businesses, Stamps.com is a great product that covers all of your shipping needs. It allows you to send and ship items via first class, priority mail, and other methods.

Cons: Stamps.com customer service is possibly the worst there is. No support for other carriers like UPS. Address book functionality needs improvement.

Overall: Stamps.com provides the benefit of an affordable and relatively easy to use postage system.

No complaints. If an 86 year old guy can sail through your program, you're doing fine.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use your program, the help you provide is available when I need it, and your service staff is friendly. Also, I enjoy writing long paragraphs when told I must do so in order to meet the minimum requirements of your question. After all, I would just be wasting my time doing something else if you were satisfied with my terse answer, allowing me to get on with my life and you with yours. I hope this effort meets my length obligation.

Overall: It frees me from the 14-mile round trip down to the post office each time I need to buy stamps or mail a package. Quite simply, having to include "Cons" when I can't think of any at this moment is an insult to me, or any sane individual's, intelligence. It shows that, once again, we are slaves to computer programming instead of being sensitive to common sense.

Mostly okay

Oct 12, 2017
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of purchasing stamps and weighing of letters and the ability of putting postage directly on to the envelope.

Cons: Difficulty of getting the same type of service from Stamps.com, why is there several different types of service online, why is there just one place to sign on and just one type of service. Also tracing of refund re the wrong amount of stamps purchased - difficult to determine when the refund is received to our account.The numbers listed for the green cards that we found in Stamps.com were not the same numbers that we had on our copies of the green cards that were sent with the envelopes. It would be helpful if there was a space where we could enter the numbers we have in our records and then be able to trace or find the status of the missing green cards.

Great Postage Software

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works great.

Overall: We have used Stamps.com since 2001. It has become easier to use over the years. We never run out of postage. We use it primarily for shipping packages. Very intuitive. Enter the address, enter the weight, select the service, add any additional services needed and click the print button. Would like them to email the tracking # to the customer? No problem. Tracking after shipping is easy as well.

All reports are easy to generate and easy to understand.

Support staff though seldom needed are courteous and knowledgeable.

A great and more convenient way to mail packages USPS

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This program provides a quicker ane easier way to mail USPS packages without having to go to the post office. The rates are less expensive and there are rewards and refunds if you spend certain amounts. The tracking system also works well to keep track of all your shipments

Cons: We havent had any issues with the program so far. Its definitely recommended if you ship a lot of packages USPS

stamps makes my shipping efortless

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: copy and paste to address window, AND MY RATES AFTER SHIPPING OVER 5000 PACKAGES ARE AWESOME. WE depend on stamps everyday, and we are never disappointed

Cons: I have it loaded on an apple and PC, the apple version is not as good as the PC , Sometimes on the apple, it will not load info, I have great internet, and the PC works perfect, so I assume the stamps software for apple is at fault

Overall: already said

Capterra loader

Excellent

May 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to prepare postage whenever I need to. Never stand on those long line, especially at my local P.O., it is great to walk past everybody and drop my packages in the box.

Cons: I don't have any negatives. The only comment I would make is that the monthly cost is a little high.

Overall: No need to stand on long lines at the P.O. to send packages. Able to store my mailing list and send with one click.

Great timesaver professional looking results, inexpensive and easy to use for personal and business.

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the professional looking labels it prints. It makes me look like a large company. It saves me so much time going to the post office, weighing boxes and envelopes while standing in long lines. I also like to have an accurate weight by doing it myself with my own scale. You can't be certain the post office has accurate scales. I also like that I can drop my envelopes and boxes right in the box with prepaid labels without a hassle.

Cons: They enhanced their platform so that it is more suited for managing your business. It is more involved than before if you want to print a one-time shipping label. I have wasted some labels and I had to call customer service to receive a credit to my account.

Capterra loader

Huge time savor for our agency/office. Very simple to use.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is genius! No longer do we have to run out for stamps or bother with trying to make professional envelopes. This program does it all. Simply load money into your account and you're off!

Cons: It can be cumbersome if you misprint on an envelope. However, once you figure out the process, it is very easy to use.

Overall: Saves time and cuts down on trips to the post office.

Stamps.com

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very convenient - no standing in line at the Post Office - right there at our fingertips. Great resource showing different USPS shipment options and price for each.

Cons: Nothing negative from our side. Have not had any issues.

Overall: Have used a 2 license option from Stamps.com for over 5 years now - have not had any issues and it has saved us a ton of time skipping the Post Office visit.

System is great but customer service stinks

Apr 12, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Ease of not having postage machine and able to mail all kinds of package. Post Cards are a big job of ours and the system is great for these if we could get Post Cards on time from Stamps.com

Cons: Customer service and purchasing supplies. Have lost 2 packages of Post Cards and had to wait to get a replacement for about month

Overall: Not having tohave a postage machine

Pays for itself in the fuel it saves for trips not made to USPS!

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability of the one master station to reach all locations in our house where we have put remote stations.

Cons: Each remote unit requires a base plug in unit that has to have access to a 120V 60Hz AC outlet, and this is not always available at all desired locations.

Overall: Can use the phone from any location in the house plus another person can also pick up another unit and join in the conversation.

Love being able to print stamps right at my desk vs having to go to the post office.

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. We get a discount on postage by using the software. I don't have to stand in line at the post office to send an item certified. Love this!

Cons: I would like to be able to print the postage only sometimes on larger packages vs having to print the entire label.

Overall: Time! I don't have to stand in line at the post office so lots and lots of time!

No more daily trips to the post office!

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like being able to print onto any envelope, the postage always being accurate, with receipt if needed!

Cons: I have gotten a few envelopes jammed and needed to reprint the postage onto a second envelope. Sometimes this takes calling customer support explaining what happened and spending a little more time than originally necessary.

Capterra loader

Overall it has been a good experience.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super easy to use. I have saved an incredible amount of money using Stamps.com vs. renting a machine.

Cons: Printing the shipping labels is difficult because you never know what side its going to print. I literally use one and throw away the other. I have requested two reimbursements and never received them.

Overall: Saved money and time.

So glad we got rid of the postage meter!

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use and always keeps us up-to-date. Much less expensive than the postage meter we had that broke down frequently and didn't warn us of rate changes.

Cons: It was difficult for me to figure out how to do certified mail. But when I called customer service, they taught me how to do it.

Overall: Saves money and time.

Stamps.com works for our needs at our Univ. of Calif. research station.

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stamps.com is very easy to use. If the information and damaged postage materials are submitted correctly, refunds are handled efficiently. Very rare that Stamps.com is down.

Cons: I think the reports feature is cumbersome to use. I can eventually get the report or information I need but I seem to flounder getting there.

Stamps making the postal service simpler

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and how you can track all your usps shipments from one application

Cons: The new update is a bit confusing. I really like the old version

Overall: I have used stamps since I started working selling online imports items for a million dollar company and stamps has made my life simpler by showing me the most affordable way to shop an item using the usps.

Capterra loader

Use it out of necessity not because they make it easy.

Mar 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: I can print stamps at my desk rather than stand in line at the post office. There are various options to print stamps such as on envelopes or using their labels.

Cons: For the money, I'm basically paying so I don't have to stand in line at the post office. But they nickle and dime everything. Sure I can print stamps directly on the envelope, but that means the envelope must be fed correctly. It's easier to print out on their labels but then the labels cost money.

Easy, Simple, Service for Business Mailing

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Using stamps.com saves a lot of trips to the post office. We use their services in tandem with a postal scale with ensures we have accurate postage rates on all our documents.

Cons: The website can occasionally be a pain if you are printing postage directly from the site, but nothing too bad.

Robust and reliable USPS integrator

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes USPS order fulfillment easy. I formerly used Shippo and Shippingeasy, but Stamps is much better at address standardization.

Cons: Had a problem with the desktop software that support was not able to resolve. I believe it was an issue with the .net framework. Otherwise, I never experienced issues.

Fixes everything that is terrible about going to a post office.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stamps.com easily allows you to: access cheaper rates than the post office, reload your account balance, schedule pick-ups, and have a more pleasurable shipping experience.

Cons: Only con would be to that there is no volume based pricing. But other than that, stamps.com is amazing.

Using stamps has been an overall positive experience and I will continue to use my account.

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I enjoy the ease of use for this software. It has been efficient in training new hires to use.

We also find it useful for our e-commerce. The batch importing for feature shopify really improves efficacy for our shipping processes.

Cons: Inputting in address from our website can be challenging for the software to recognize. This causes delays in our order fulfillment because we have to manual adjust the address in the software.

Very Happy!

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost is very reasonable. I don't need to go to the post office every day. If I make a mistake you kindly reimburse us.

Cons: I can't figure out how to print different postage amounts at one time. I have to do one at a time. This is in regards to large envelopes.

Overall: It has saved me a great deal of time.

Love it!

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great program that is easy to navigate and works every time. Get discounts on postage. Would definitely recommend it!

Cons: Doesn't always give the option of a refund even though the postage clearly didn't print or printed incorrectly. Very rare issue but still can be quite inconvenient.

My wife has use this for over a year to handle all of her home sales shipping

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This web based shipping software is very user-friendly, and allows you to record previous customers very quickly. It has saved us a large amount of time with our homebase shipping.

Cons: Sometimes we feel like it would be nice if there was a secondary level that would allow you a few more features. It would also be nice if it had a direct interface with more third-party sales companies. That would save even more time