# Page 3 | eWorkOrders CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is eWorkOrders CMMS the right CMMS solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews --- eWorkOrders CMMS 4.9 (115) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of eWorkOrders CMMS ## Showing most helpful reviews Showing 51-75 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sandra B. dispatcher Government Administration Used the software for: 2+ years ### "Eworkorders review" April 16, 2019 5.0 We recently were asked to find a software that has the capability of our customers to create a work order request on line. Low and behold we already had it. After finding out about that, it took very little time to have it set up to our specs and was in use in very little time. That is what is so great about Eworkorders is that they have so many aspects of their software that I am still finding out new things, and that is after 10 years of using it. Pros I have been using Eworkorders for 10 years. I took quite a while back then looking at different softwares for our workorders when our other software became outdated and not very easy to use to begin with. This is when I came upon Eworkorders. After talking with their representative and looking at their formats and the east to customize it, I realized this was the software I was looking for. I haven't looked back. If for any reason I have a question or needs something added that I don't have the capability to do, they will help me in anyway. They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long. I hope to be one of their customers for many years to come. Cons I have no cons to speak about with Eworkorders. Their ease to accommodate my specific needs is awesome. Review Source BB Bethany B. Administrative Coordinator for Maintenance Environmental Services Used the software for: 6-12 months ### "Central Louisiana State Hospital" March 8, 2024 5.0 great, Eworkorders meets maintenance departments needs to track/flag important work orders & preventative maintenance. Pros system is easy to navigate/use, fast response from Eworkorders staff, easily write/produce work orders. Cons one con is Unable to mass print/edit work orders Reason for choosing eWorkOrders CMMS eworkorder system worked well for facility needs. Review Source Response from Information Professionals March 13, 2024 Bethany, Thank you for the fabulous review. We are so pleased that we could introduce you to our Mass Edit and Mass Printing features in eWorkOrders. Your feedback is always appreciated. TM Tom M. Senior Electrical Engineer Consumer Goods Used the software for: 2+ years ### "Why choose eWorkOrders? It's the best one I found!" January 29, 2021 5.0 I needed a CMMS system that was simple enough to use for the hourly mechanic and production operator, but it needed to be sophisticated enough for the engineers, production supervisors all the way up to the plant manager. This product met my requirements perfectly. Pros It is very easy to use. I demoed/tried three major CMMS software systems and hands down this is the best one on the market. I have been using the product since the middle of 2015. The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you. Cons None. I know that sounds crazy but I cannot find any problems with their product. I use a combination of standard reports, custom reports and lots of data manipulation once I extract the data from the data base (ex. download data in excel format, sort, pivot, graph and finish with PFD reports). Reason for choosing eWorkOrders CMMS Other CMMS products were not as flexible as eWorkOrders and not as easy to use. Review Source BL Bob L. VP, Facilities Hospital & Health Care Used the software for: 1-2 years ### "CMMS - A Major Decision" January 2, 2024 5.0 Great to work with during our fact-finding process to determine what system to use. The eWorkOrders team has also being very available when there are questions on how to setup something - e.g. adding new equipment in a new satellite facility. Pros 1\. I was familiar with the system at another facility that I consulted with. 2. Ease of Use: setup is easy as well as general maintenance of the system. 3. Features: many that most high cost have (and don't) 4. New features/enhancements being added monthly. 5. Our IT department was satisfied with the connection to our facility. Cons 1\. I can't think of any other than allowing more customization of welcome screen. Reason for choosing eWorkOrders CMMS Value, Ease of Use, and features that were available to our facility. Review Source RC Rob C. Administrator Recreational Facilities and Services Used the software for: 2+ years ### "Meets our expectations" May 3, 2024 5.0 From day one, we are able to confidently rely on this product and support staff. Pros Accessible customer support. Customer service provides relevant and useful knowledge. Cons None. There isn't one occasion that we were let down. Switched from [IQware](https://www.capterra.com/p/2409/IQware/) User friendly, better customer support. There are more options. Review Source JF Jan F. Admin Asst Education Management Used the software for: 2+ years ### "e Work Orders" March 7, 2023 5.0 our maintenance crew work off of e work orders and can plan their day accordingly Pros this software is pretty user friendly. when i need help, it is always available. Cons so far nothing, my employees use it every day and enjoy how easy it is to use. Reason for choosing eWorkOrders CMMS it seemed to more user friendly and it was less expensive Review Source MR Martin R. General manager Food Production Used the software for: 2+ years ### "It does work" March 6, 2024 5.0 Pros Customer service Easy to manage Different modules Cons Nothing It is a solid product with no issues Review Source SG Stephen G. Associate Manager Facility Technology Biotechnology Used the software for: 2+ years ### "Century Eworkorders Review" March 28, 2022 5.0 Pros Ease of use, it was very easy to set up and use eworkorders. Cons nothing, the system met and exceeded my expectations Review Source VD Val D. Operations Finance Manager Food Production Used the software for: 1-2 years ### "eWorkOrder Review" March 4, 2021 5.0 Great experience. Everyone at Eworks was great to work with. If I had a question, I always got assistance right away. Also, they have a help section with videos for just about everything in the software and this really assisted me with some of our setups. We went from a manual pen and paper system to this, so it was bounds and leaps forward for our company. I loved this software. Pros This software was almost plug and play. We spent about a month uploading all of our assets and PM procedures into the software and once the checklists and PM's were completed, we were rocking and rolling. Cons I wish it had an interface to our ERP software. But, our ERP software was quite old. It would have made it more likely that we would have added the purchasing module to our package. Reason for choosing eWorkOrders CMMS This was what we needed. The other options were more expensive, but they wanted to sell us options that we just were not prepared or able to use. This software allowed us to grow into it. Review Source JB Jay B. Superintendent, Public Properties Division Government Administration Used the software for: 2+ years ### "A great product" July 10, 2020 4.0 Pros This is a great product for a mid-sized facilities management operation. I've used it at two different organizations and have been very happy with both the product and their support. Cons Because of the nearly unlimited ways the database can be configured it helps to have some knowledge of what the user's expectations will be before setting up the program. Support from the developer was critical here. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Reason for choosing eWorkOrders CMMS Value and scalability. Review Source MN Mike N. Facilities Director Hospitality Used the software for: 2+ years ### "Easy to use" March 20, 2019 5.0 eWorkOrders is more than we need. I am sure that we will only scratch the surface. Anytime I have had a question or recomendation for change over these 5 years, they have always been accomodating and helpful. Customer service is great and the relationship has always been valued. Pros Unity of Types. Relationships are unified throughout the user interface and share common threads that join them to assets, people and equipment, making queries intuitive and simple. New areas/employees/assets are easy to create by copying an existing area/employee/asset along with its common attributes, making minimal changes. Cons The skin. It needs some round edges and a cleaner face. The look is a bit Windows 3.11 -sorry :) Review Source WK William K. President Construction Used the software for: 2+ years ### "Product Review" February 13, 2023 5.0 Pros I like the ease of use and ability to add photos Cons I wish that the thumbnails of pictures were easier to open and larger Review Source WD Wes D. IT Manager Hospital & Health Care Used the software for: 2+ years ### "eWork Orders keeps us on task" April 11, 2019 5.0 We are using eWork Orders as a way for employees to report problems to our maintenance, housekeeping and information systems staff. We use it to track the status of current issues and as a historical record of completed jobs. eWork Orders was easy to get initially setup. We have been using the system for several years now and plan to uses it for many more. Pros The thing we like best about eWork Orders is how easy it is for our employees to open new work orders. The interface is very intuitive. Cons The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages. That is true of all cloud based systems however. Review Source Trey M. IT Systems Supervisor Food & Beverages Used the software for: 2+ years ### "Great CMMS Solution" February 14, 2020 5.0 Pros As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic. Cons Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues. Review Source Response from Information Professionals February 21, 2020 Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders! JP Joe P. EHS and Facilities Manager Semiconductors Used the software for: 2+ years ### "cost effective solution." February 27, 2023 5.0 our experience has been great, no issues, very customizable, and customer service is beyond board Pros The deployment and ease of use made the break in period very easy. It is a real cost-effective solution for budgeting purposes. Cons cannot make custom reports on own, needed to make a request to customer support. Review Source CR Cobern R. Director of Environmental Services Construction Used the software for: 2+ years ### "Great Product and Team!" May 4, 2020 5.0 Pros e Work Orders is simple to use, easy to navigate, easy to learn, and has a customer support team that stands behind the product. My staff has not had any issues learning to use the mobile system, and efficiency of work has made substantial increases. e Work Orders takes the hassle out of work orders. The cloud based service saves IT cost, and provides access any time, any where. I would recommend the software to anyone. Cons I have not found any specific negative aspects of this software. Review Source RH Robert H. Director Of Operations Recreational Facilities and Services Used the software for: 1-2 years ### "Non-Profit Review" November 16, 2020 5.0 We are very happy with the product and highly recommend it. Pros We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated. In addition, as the work orders are being completed, the fulfillers of the work orders can create new work orders to have items addressed that maybe they were not able to complete. The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers. Cons The original setup took longer than anticipated. Review Source CL Chris L. Associate Director, Facilities Biotechnology Used the software for: 6-12 months ### "Most Cost Effective and Easy to use CMMS on the Market" November 19, 2020 5.0 Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs! Pros Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs! Cons Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eWorkOrders CMMS Features that help us meet FDA/GMP workflow requirements. Cost effectiveness. Their team is very professional and extremely knowledgeable. Review Source TN Tim N. Facilities and Maintenance Supervisor Non-Profit Organization Management Used the software for: 1-2 years ### "eWork Orders great support team!" May 10, 2023 5.0 Great experience. Pros EWorkOrders has been very useful for our team to send maintenance work orders in. The customer support is excellent. Cons No complaints, I am well pleased with eWork Orders. Review Source TP Tony P. Facilities Management Hospital & Health Care Used the software for: 2+ years ### "Great CMMS!" June 23, 2020 5.0 Very professional and helpful support. Easy implementation. Easy to learn. Pros Ease of training and use. Customizable. Price point. Cons Nothing to dislike. This system offers everything we need and more. Alternatives considered [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Reason for choosing eWorkOrders CMMS Equal features at lower cost. Excellent support. Review Source YR Yovanny R. Director of Applications and Data Management Hospital & Health Care Used the software for: 2+ years ### "eWorkOrders was made for us!" March 21, 2019 5.0 We needed to replaced a very old system, MS ACCESS if I remember correctly. The eWorkOrders system helped us achieve that and more. The ease of use for line staff to enter work orders is as good as it gets. If you are in need of a system to keep track of request (physical maintenance, information technology, etc.) this solution will really help you. Pros Price was a top consideration, follow by ease of use. We've had the software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received. We had asked and received help from eWorkOrders to solve some of the few issues we encountered. The few problems were solved by the next business day. Cons The desktop interface could be updated, and some of the reports may benefit for better descriptions. Review Source JG Jared G. SR. Operation Specialist Oil & Energy Used the software for: 6-12 months ### "Great System" October 29, 2020 5.0 It has been great. We see so much come through in a day that you can retain that info. Being able to add pictures and notes are great. You can go back to those notes to see what's going on with the work. I love the system. It makes my work life much easier. Pros You can have all you information in one place and it makes it easy to track Cons I would like more spots in the fields of the work order when using the link on the customers end. Reason for choosing eWorkOrders CMMS Well the customer service has been great. \[SENSITIVE CONTENT HIDDEN\] has been great. Helping me learn the system and sticking with you until the light bulb turns on and you say this is easy. I wanted to make it harder than it had to be. She was great. Review Source NA Nahum A. Corporate Director, Facility & Maintenance Manager for Caribbean & Latin America Retail Used the software for: 2+ years ### "eworks came in a very critical time for our maintenance service" April 7, 2019 5.0 Pros The support and capability they have to accommodate to our needs worldwide, our business are not locate in USA continental so reporting from eworks varies from country to country, eworks have been able to provide us with a proper response for all our needs, I know we have more challenges as a company, but so far they have met 100% the expectations and needs required Cons we have some challenges operating with equipment that needs wifi, I know they are developing a system already to be able to uploaded but in the meantime we are upgrading our systems to work with local cellphone companies to use sim cards to eliminate this problem Review Source KF Karen F. Office Manager Government Administration Used the software for: 1-2 years ### "Easy to navigate" March 21, 2019 4.0 Pros It is easy to navigate around the program to put in work orders and print them Cons Sometimes finding a specific work order it difficult because the type filters that are offered Review Source Response from Information Professionals March 30, 2019 Hi Karen, Thank you for your review! You should have the ability to filter on every field related to a work order so that you can easily find any that you are looking for. We'll have someone reach out to you this week to make sure you know how to do this. EM Eric M. Maintenance Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Very Intuitive and Snappy Work Order System" March 31, 2021 5.0 Pros It's very quick, efficient, and intuitive. The best part for me are reports. Just a phone call and they'll make a custom report for anything I need. Cons Doesn't really work for fleet vehicle mileage and parts tracking. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.