--- title: "eWorkOrders CMMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eWorkOrders CMMS Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/90092/eWorkOrders-CMMS/" page_type: "product" language: "en" --- # eWorkOrders CMMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eWorkOrders CMMS ## What is eWorkOrders CMMS? eWorkOrders CMMS sets the standard in work order management, helping teams streamline operations and reduce downtime. Trusted by McDonald’s, Bristol Myers Squibb, and Honda, our cloud-based platform makes it simple to create, assign, and track work orders in real time, with mobile access for instant updates and task completion. KEY TAKEAWAYS • Work Orders – Create, assign, and track tasks with real-time visibility. • Mobile Access – Update jobs, upload photos, and close work orders anywhere. • Reporting – Track labor, costs, and performance for data-driven insights. • Preventive Maintenance – Automate schedules linked to work orders. • Asset & Inventory – Manage equipment, parts, and supplies in one system. • Scalability – Customizable workflows for any industry or size. OUR VERDICT eWorkOrders streamlines work order management—reducing downtime, boosting productivity, and ensuring compliance. ## What is eWorkOrders CMMS used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 115 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $380 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - Preventive Maintenance / 2026 - Building Maintenance / 2025 - Maintenance Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Building Maintenance / 2026 - CMMS / 2026 - EAM / 2026 - Equipment Maintenance / 2026 - Facility Management / 2026 - Field Service Management / 2026 - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - HVAC / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - School Facilities Management / 2026 - Work Order / 2026 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Building Maintenance / 2026 - CMMS / 2026 - EAM / 2026 - Equipment Maintenance / 2026 - Facility Management / 2026 - Field Service Management / 2026 - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - HVAC / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - School Facilities Management / 2026 - Work Order / 2026 ## eWorkOrders CMMS alternatives Highest Rated [4.8 (1,061)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,477)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [View all alternatives](https://www.capterra.com/p/90092/eWorkOrders-CMMS/alternatives/) ## FAQs about eWorkOrders CMMS Overview ### What problems does eWorkOrders CMMS solve? eWorkOrders CMMS solves scattered maintenance requests, paper-based work tracking, slow response times, and poor visibility into asset history, PM schedules, and technician assignments. Facilities teams, maintenance managers, property managers, and multi-site operations use it to centralize requests, automate preventive maintenance, speed equipment recovery, and improve tenant or customer communication. Answer based on 86 reviews Overview ### Which roles and teams benefit most from eWorkOrders CMMS? eWorkOrders CMMS is most used by maintenance managers, facilities leaders, property managers, and operations executives who need to centralize work orders, preventive maintenance, asset tracking, and vendor coordination. Administrative and office teams use it to submit requests, organize service workflows, and improve visibility, response times, and facility performance. Answer based on 114 reviews Overview ### What company size and industries is eWorkOrders CMMS built for? eWorkOrders CMMS is cloud-based CMMS/EAM software built mainly for small businesses, which make up 50% of reviewers, and it is most used in hospital and health care at 8%. It also serves midsize businesses at 36% and enterprise teams at 14%, with additional use across food production and government administration. Answer based on 115 reviews Features and Usability ### What are the key features of eWorkOrders CMMS? eWorkOrders CMMS includes core work order management with work order creation, status tracking, and alerts/notifications; asset management for equipment history and preventive maintenance scheduling; and reporting tools such as dashboards, KPI monitoring, and customizable reports. Differentiators include mobile access, self-service work requests, and API integrations for automated workflows. Answer based on 64 reviews Pricing ### How much does it cost and what fees or limitations are included? eWorkOrders CMMS starts at $380/month flat for the Starter plan with unlimited users. Advanced costs 480/month flat, while Enterprise starts at 45/user/month with a 5-user minimum and custom quotes up to 120/user/month. Reviewers often call pricing cost-effective, note no hidden costs, and mention inexpensive implementation. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does eWorkOrders CMMS integrate with? eWorkOrders CMMS integrates with 6 third-party tools and platforms, including Microsoft Excel, Microsoft Power BI, QuickBooks Online, Sage Accounting, and Zapier, plus IoT & Industry 4.0 connections. Microsoft Excel is the most commonly mentioned integration, supporting reporting, data export, and upload workflows. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on eWorkOrders CMMS? eWorkOrders CMMS is generally quick to onboard, with live online sessions, webinars, video tutorials, and documentation supporting rollout. Reviewers say maintenance staff and nontechnical users often get productive with minimal training, while admins and setup leads need more time for backend settings, PM setup, reporting, and customization. Answer based on 27 reviews Getting Started and Support ### What customer support options does eWorkOrders CMMS offer, and how do users rate the experience? eWorkOrders CMMS offers email/help desk, a knowledge base, phone support, and chat. Users consistently describe support as responsive, helpful, and easy to reach, with questions often answered within hours or minutes. The knowledge base and videos help with self-service, though some users say setup can feel less intuitive without guidance. Answer based on 64 reviews eWorkOrders overview ### Is eWorkOrders CMMS easy to use and worth it? eWorkOrders CMMS works well for teams that want an easy-to-use maintenance system with strong setup support and flexible workflows. Facility managers, property management teams, and multi-site organizations often mention fast onboarding, mobile access, automation, and responsive support, though some users still want minor interface improvements such as simpler list sorting. Answer based on 28 reviews ## Features AI summary Based on 3,253 Work Order reviews Capterra data shows that buyers of Work Order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Work Order Creation** (**55%**) - **Billing & Invoicing** (**61%**) eWorkOrders CMMS supports all three features that reviewers rate most highly: **Maintenance Scheduling**, **Work Order Creation**, and **Billing & Invoicing**. Combined, these capabilities help businesses plan recurring service, create and track work efficiently, and manage charges accurately, allowing teams to keep maintenance operations organized from request through payment. Scheduling 4.8 (26) 50.00% of 26 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Creation 4.5 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Create a new work order Billing & Invoicing 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.9 (31) 64.52% of 31 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Preventive Maintenance 5.0 (37) 78.38% of 37 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Work Order Management 5.0 (34) 76.47% of 34 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders eWorkOrders CMMS 131 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Fuel Tracking: Monitor and track fuel consumption and costs - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Key & Lock Management: Establish procedures for monitoring locations of keys - KPI Monitoring: Tracking the status of previously identified performance measurements - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (99) 4.9 Based on 99 reviews ## Pricing Value for money 4.9 (91) [View pricing plan details](https://www.capterra.com/p/90092/eWorkOrders-CMMS/pricing/) Starter $380.00 Flat Rate,Per Month It includes: - Work Orders - Asset Management - Preventive Maintenance - Employee Management - Materials Management - Document Management - Customer Service Requests - Reporting & Dashboards - PC Interface Advanced $480.00 Flat Rate,Per Month It includes: - Smartphone Access - Tablet Access - QR Code Scanning - Barcode Scanning Enterprise $45.00 Per User,Per Month It includes: - Dedicated Account Manager - Systems Integration - User Roles - Multi Site Tools - Inventory Control - Application Programming Interface (API) - Geographic Information System (GIS) - Single Sign-On (SSO) Value for money 4.9 (91) 4.9 Based on 91 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (112) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (112) 5.0 Based on 112 reviews ## User reviews Overall rating 4.9 Based on 115 reviews Filter by rating 5(106) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jeffrey C. Director of Operations Facilities Services ### "CMMS at its best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 We started our business from the ground floor with no idea of our growth capabilities. eWorkorders walked us through every step of the way with insight garnered from experience and helped us build a solid core for growth. As our business has grown, they have offered everything we need to sustain and exceed that growth in the future. Pros eWorkorders knows what we need and provides unparalleled customer service with an emphasis on user feedback. Simplicity is a performance driven package! Cons I have no negative comments. They have performed well over my expectations. Bells and whistles are plentiful, but, core capability is their hallmark. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) [Officetrax Facilities](https://www.capterra.com/p/116279/Officetrax/) Reasons for choosing eWorkOrders CMMS All the capability of the best of these without the mind numbing amount of work to get there! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RB Rick B. H.R. Supervisor Food & Beverages ### "eWorkOrder Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 I had put in a request for specific reports needed for our organization and the Operations Manager \[sensitive content hidden\] and co-worker \[sensitive content hidden\] were very professional and helpful in assisting with the retrieval of the information. Pros My company has been using eWorkOrders for a while now with great success. The fact that its available in a phone app has been a game changer in our organization. The app has expanded the opportunity for more than just a single individual to be involved in the creation of workorders thus speeding up the recovery time of downed equipment and improving productivity in the process. I would highly recommend eWorkOrders to any company that wants to operate more efficiently with their maintenance management program. Cons Thus far, there have not been any issues with the app that I have encountered. My team and I are comfortable with the ease of operation within the app. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HD Haley D. Accounting Admin Medical Practice ### "Reliable and Efficient makes Streamlining Possible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2026 Overall, eWorkOrders CMMS delivers a reliable and easy to use maintenance management solution, especially for organizations looking to streamline operations without heavy IT involvement. Pros eWorkOrders CMMS is highly user friendly. It offers strong automation for work orders, asset tracking and preventative maintenance. Cons This platform has few limitations with advanced reporting and customization however the majority of what is needed is readily available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gary L. General manager Management Consulting ### "Highly recomend this system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I highly recommend this program, we have been using it for over 10 years, with young and old employees and it works great. have 2 employees, and 2 properties, it will work, have 30+ employees and 100 properties, it still works just as well. Pros Easy to navigate and use for all ages, computer savvy or not, customizable to our needs and wants. Great reporting, you can do the work and log your house and running payroll report is very easy. Cons There really isn't anything I "don't " like, if there is a change I need, I just reach out to \[sensitive content hidden\] help me customize what I need. Alternatives considered [STACK](https://www.capterra.com/p/147181/STACK-Takeoff/) Reasons for choosing eWorkOrders CMMS Ease of use, cost, help in setting up the accounts. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KP Keyurbhai P. Field service technician Warehousing ### "Great software for maintenance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2026 CMMS overall performance is better than other programs. Update software is very easy and easy to use. Pros CMMS is very easy to use and CMMS is very reliable. CMMS is easy excess with any network connection. Cons CMMS sometimes take time to upload with network. Sometime not uploading files and photos with network issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robert H. Director of Operations Higher Education ### "eWorkOrders is a CMMS made to truly make your life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Working in Higher Education Residence Life for over 15 years and using various work order systems, eWorkOrders is hands down the best system I have utilized for facilities management. For starters, the price point is amazing and, in opinion after doing months of research, unbeatable. Additionally, the onboarding process was one of the smoothest system conversions I have ever taken part in. The level of customer service we have received from the day we signed through to today is truly commendable. I couldn’t be happier with our decision to choose eWorkOrders. Pros The pros are endless: •Onboarding- Quick, easy, in-depth and tons of support. I have built out a lot of systems, but this was by far the quickest and easiest build I’ve done. We were provided with clear guidance, easy to follow training and tons of support along the way. If I ever got to a point where the system didn’t do what I wanted or needed to make changes, I was able to communicate that and get the issue resolved quickly, sometimes within hours. •User Experience- The system is built for an easy user interface. It is simple and easy to navigate for both the back-end user and our residents. This has made training our in-building staff so much simpler during high turnover periods. •Customizable- My favorite part of building out the system was how customizable things were. We operate fairly different than other facilities management teams and needed several things customized to our needs. During the build out, we were guided in the right direction, shown how to make things our own, and given best practices used by other clients that might fit our needs. In the end, we were able to create a system and workflows that work perfect for US, without having to give up any of our wants. •Customer Service- Truly impressed with the level of customer service provided. I have never submitted a request ticket for any of our systems and gotten the turnaround time and level of care, as I have with eWorkOrders. •Pricing- You can’t beat the pricing. The different levels of pricing make this system great for any size facility management team. The amount of money we saved from switching to eWorkOrders and actually getting more out of our system was so substantial I couldn’t believe that it was true. Cons I truly can't think of any cons to eWorkOrders. We have gotten everything we wanted out of the system, all while saving our company money. Switched from [WebTMA](https://www.capterra.com/p/15155/TMA/) Pricing drove our decision to switch, but the ease of use and mobile capabilities made that decision even easier. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [WebTMA](https://www.capterra.com/p/15155/TMA/) [Fiix](https://www.capterra.com/p/74916/Fiix/) Reasons for choosing eWorkOrders CMMS Pricing, user interface, mobile capabilities, and overall customer service provided through our search process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EW Eric W. Operations Manager Facilities Services ### "Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 I have nothing but good things to say about eWorkOrders! It works really well for our Company ,much better than other Work Order software I have used in the past The real Hero though is \[sensitive content hidden\] my Trainer! \[sensitive content hidden\] helped me all along the way and did an outstanding job helping me understand all the functions Great experience all around! Regards, Eric Pros Ease of use and easy to learn! The Trainer made it really easy to learn and was very responsive if and when I had questions Cons Can't track Inventory unless you purchase the more expensive software package However it's easy enough to figure out from what materials you put in the Work Order Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tyler S. Electrical Engineer and Project Manager Industrial Automation ### "Game-changer for automated maintenance – we love eWorkOrders!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Our overall experience with eWorkOrders has been excellent. We’ve integrated it with our facility automation system so runtime hours, alarms, and downtime events automatically trigger work orders in eWorkOrders. It’s incredibly efficient, and has transformed how we manage preventive and corrective maintenance. Pros What I liked most about eWorkOrders is the outstanding customer service. Also the system is genuinely easy to navigate (no steep learning curve), and setting up automation and integrating API's was a breeze. Everything feels intuitive and actually saves us time instead of creating more work. Cons Honestly can’t think of any cons worth mentioning. It does exactly what we need and does it well. Great product Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [Fiix](https://www.capterra.com/p/74916/Fiix/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [Hippo](https://www.capterra.com/p/185789/Hippo/) Reasons for choosing eWorkOrders CMMS We chose eWorkOrders over the alternatives because it was cheaper and easier to integrate live runtime hours and alarms from our facility automation system. Also it was easier to navigate the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Christopher L. Facilities Officer Banking ### "Top tier maintenance management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2025 Setting this system up for my institution was outsourced however the support from start to commissioning was very well taken care of by \[sensitive content hidden\] and the other team members. What I like most is the response time to all my inquiries. It's also worth noting that most of my inquiries were met immediately as the system was already capable and just needed to be selected or activated in the settings which was always done by the support team with a short explanation as to how and where it is located within the system. For this I can only blame myself as the 'help' section is always available. Regardless the team always seems to be very helpful. It takes a little time to get familiar with but the more functions I use, the more I found it easier and easier to management work at all our facilities. I recommend this company. Christopher Lochan Facilities Officer Bank of Saint Lucia Pros Versatility of the system is great. Assest managing is very easy to edit. Print out function with attached checklist worked out great for auditing purposes at our institution. Cons Too many e-mails. I found it difficult to manage the e-mails which come from the system; it is however a good function. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Reasons for choosing eWorkOrders CMMS Recommended by outsourcing contractor at the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Bob M. Maintenance and Facilities Manager Graphic Design ### "Best CMMS around!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 eWorkorders will always be my go to cmms platform for my current and future positions as a facility manager. Once all the initial data is entered it is very easy to get started and use. You can use all the bells and whistles or just the basics. Its a great "do it yourself" software that is cost effective with little or no initial set up support needed. Customer service and support is great if needed. Pros By far the best value for your money. I have used it for both large and small facilities and its a great fit for both. Cons Nothing comes to mind about what I like the least. The learning process on start up takes a little bit but eWorkorders customer service is always there to assist quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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