# LockStep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LockStep Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more.

Source: https://www.capterra.com/p/90108/LockStep

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# 

 LockStep Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LockStep

## What is LockStep?

LockStep Desktop software is a single-user desktop solution designed for the individual user or small business that needs rapid work instruction authoring and paper deployment with the potential to easily upgrade to an enterprise solution as their business grows.

## What is LockStep used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$799

Flat Rate, One Time

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LockStep

4.0 (1)

VS.

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$799

Flat Rate, One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (5,298)

Value For Money

0.0 (0)

Value For Money

4.5 (5,057)

Customer Service

4.0 (1)

Customer Service

4.6 (5,070)

## LockStep alternatives

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,238)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about LockStep

Overview

### What company size and specific industries is LockStep built for?

LockStep is designed for manufacturing organizations of any size that need rapid, pictorial work instruction authoring and paper-based deployment. It fits manufacturers that want simple formatting-free instruction creation with scalability for growing operations, including plants and production teams that rely on visual instructions on the shop floor.

Features and Usability

### What are the key features of LockStep?

LockStep offers API access, access controls and permissions, document management, document storage, document generation, file conversion, and version control. It also includes archiving and retention, file recovery, and full-text search for organizing, retrieving, and maintaining documents across controlled workflows.

Getting Started and Support

### What training and onboarding options does LockStep offer?

LockStep provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct guided instruction, live online sessions allow real-time remote learning, and documentation offers written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does LockStep offer?

LockStep provides chat support. No reviewer feedback about support experience is available in the catalog data, so response times, helpfulness, and common issues cannot be assessed here.

## Pricing

Free Trial

Free Version

Basic

$799.00

Flat Rate,One Time

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

Jeremy P.

Manufacturing Engineer

### "Very easy to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 8, 2015

We have always used Microsoft Word to write our factory assembly instructions. This has always been a formatting nightmare when it comes to dealing with a lot of photos. Lockstep has made image integration into our assembly instructions a seamless process. It is also much easier to add a new step and / or move them around if the process needs tweaked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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