# Page 2 | Trakstar Perform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Trakstar Perform the right Performance Management System solution for you? Explore 287 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews --- Trakstar Perform 4.4 (287) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Trakstar Perform ## Showing most helpful reviews Showing 26-50 of 287 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Collins T. Marketing Associate Marketing and Advertising Used the software for: 1-2 years ### "Trakstar Perform for Objective Performance " December 24, 2024 5.0 Trakstar Perform is more assertive, helping us to make quality growth. Pros Trakstar Perform is detailed, and it handles all tasks and make sure every role is well shared Cons Trakstar Perform has professional tracking expertise Switched from [Taskade](https://www.capterra.com/p/170932/Taskade/)[Taskomat](https://www.capterra.com/p/189446/Taskomat/)[Taskrow](https://www.capterra.com/p/202461/Taskrow/)[SIMPLE TASKS](https://www.capterra.com/p/165436/SIMPLE-TASKS/) The employees performance is collectively addressed. Review Source LB Lesley B. Director of HR Biotechnology Used the software for: 1-2 years ### "I do not recommend Trakstar" December 21, 2024 1.0 It was awful. The sales team overpromise and implementation and customer support do not deliver. I spent my vacation time working through unresolved issues. Pros They promised the moon. All items we requested, we were told they could do it. They Told our company they would be there every step of the way… it did not happen. Cons Over promised, clunky integration, customer service is a joke as the can not help and their response time to talk to someone take days, the help videos are outdated. Our account manager ghosted us and we were not assigned another one for 6 months. For what our company paid, we did not get a return on investment. I would steer clear of Trakstar. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Wanted a better option- it did not work- Review Source NL Nicole L. Owner Consumer Goods Used the software for: 1-2 years ### "Owner/Operator" November 18, 2024 2.0 Terrible. When we discovered that the platform was not helpful to our organization, they would not work with us to get out of the three-year contract. They continued to try to help us figure out how to make the product work for us even though we had spent a year doing that. Be cautious of companies that lock you into contracts when little work needs to go into onboarding. Pros It kept reviews and one-on-ones in one place Cons It was generic. The employee surveys asked bland questions and gave little basic perspective into employee feedback. Review Source HD Heather D. Executive Assistant Executive Office Used the software for: 6-12 months ### "Performance Management with Ease" August 14, 2021 4.0 Overall, I've had a positive experience. They have detailed articles and tutorial videos that teach you how to use each features available on this platform. Pros Trakstar is easy to use and navigate. It provides an efficient and effective platform to engage employees in actively participating in their performance management process. It is user-friendly for employees and administrators. Cons The report feature does not have a report that displays progress over time. Review Source LC Lisa C. Director, HR Non-Profit Organization Management Used the software for: 2+ years ### "Great performance appraisal program" August 22, 2016 4.0 We are a small non-profit association with about 85 active employees. We use TrakStar for our annual performance appraisal program . Our program is designed to have every employee receive a review at the same time each year, rather than each year on their annual anniversary. We also have a 90-day initial review, and a 6-month informal review. Pros This software is relatively uncomplicated for the regular employee, especially since they have redesigned the appearance. Training on the system does not take long and there are several helpful videos to provide assistance to staff and administrators. I find it to be pretty intuitive. In most cases there are some options for customizing your performance appraisal and the cycle. They also have several opportunities for training of administrators through webinars (live and pre-recorded) and these are really useful. Cons I do wish there were more flexibility in customization and that it was easier to reach some of the relevant customer service videos; however, the customer service team (if you can reach them by phone) is very responsive and helpful. Review Source Response from Mitratech August 24, 2016 Hi Lisa, Such a nice, thoughtful review. You're using a lot of Trakstar, and that's awesome. I love that the videos have been helpful and that you've joined our webinars! We're re-designing our support site as we speak Will you let me know if you find things to be easier once we release the changes? We'd love your feedback. Thanks again, Julie Rieken Aimee F. HR Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A bare-bones performance mgmt tool for organizations ready to upgrade but can't afford the big guns." September 18, 2017 4.0 See my review - it focused on competencies, so as an organization looking to be more progressive, we were ready to use it. Pros Focus on competencies - which many other cheap - to - affordable products don't offer. Cons You can't customize the appraisal process. It's either the formal appraisal (with ratings) or a 'goal setting' function. So, it won't work for orgs like mine who tend to do a mid-year 'check-in' as opposed to the full appraisal process. Customer service is slow, email only really, and not always helpful in giving you a complete solution. They also do not do 360s which is something we've begun to do at my org. Also, if you are not focusing on competencies, as an org--which I'm certain MANY are not, I'm not at all sure how you would use this tool. Review Source Response from Mitratech September 20, 2017 Hi Aimee, Thank you so much for leaving this review! Our customer's feedback is so important. I do want to mention that, as an administrator, 360 reviews can be enabled in your Trakstar site and we'd be happy to walk you through what that set up looks like. In addition, we might be able to offer some insight and take your feedback on how to have a more flexible review process by utilizing Trakstar's open ended questions and flexible rating scales features. Thank you again for taking the time to leave this review and we hope we can help make your review process match what you're looking for! NC Nancy C. HR Coordinator/Trackstar Manager Used the software for: ### "An Excellent Idea with some rough edges" March 22, 2016 4.0 Trakstar is an excellent idea. It allows employees and managers equal time in the appraisal process, which has been lacking in employee appraisal since the beginning of time. As a manager it is quite helpful for an employee to weigh in on their performance. Too often we have no idea how the employee sees their performance until we are having 'the talk'. Trakstar could be a little more user friendly, it is not always intuitive in the way it works and can be cumbersome for the administrator when trying to fix mistakes that managers make. It would be an excellent addition if the manager were not allowed to Archive for agencies that still rely on paper for the employees personnel files. we use the 'archive' button to indicate that the signed appraisal has been received in HR to signal that the process is complete. It would also be helpful if we could set up an agency wide appraisal two level system where the employee first gets a 6 month New Employee appraisal, and when archived Trakstar would auto generate the next appraisal in the Annual mode, instead of the 'new employee' mode again. The last thing I can think of now, is the period of time our annual appraisals encompass. Right now the auto generated Annual appraisals have a date parameter based on the employees date of hire, and that is good for some. However, we use a fixed date system based on our fiscal year, and each time a new appraisal is generated i have to go into Trakstar and 'fix' the dates to our parameters. Thanks for this excellent product; with just a couple of tweaks, it could be FANTASTIC! (for us) Review Source Response from Mitratech March 23, 2016 Hi Nancy, Thank you so much for taking the time to write us a review! We love that Trakstar allows both managers and employees the opportunity to contribute around performance. We'll also take your suggestion on archiving to heart. Fwiw, we designed the Archiving process to allow managers the discretion about when to share the content with the employee. Some like to do it in advance of the meeting, some afterwards - and we felt they should be the ones to decide. That said, we have heard your request. I can promise that we'll bring that forward at our next company-wide feature meeting. Last, some of the things you mention \*I think\* might be possible/solvable by design in Trakstar (fixed dates, 6 month to Annual.) I hope you won't mind if I have someone reach out to you? Thank you again, and feel free to connect with me directly if you'd like! Take care, Julie Mark J. General Manager Hospitality Used the software for: 2+ years ### "Trakstar is a star!!" March 21, 2019 5.0 Since installation we have drastically improved the consistency and timeliness of staff reviews. Also love the goals and objectives. Pros Customer service/support is great. I haven’t had many issues, but when I did support was fast and even followed up a day later to make sure things were still fine. My issues were user related. The software is solid! Cons The reporting is a bit limited. Might be nice to have the ability to create some customized reports. Review Source MA Mariam A. International Human Resources Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Awesome Software - We absolutely love Trakstar" July 23, 2020 5.0 Personally, I love Trakstar considering my several involvement as the lead HR Manager responsible for PMS. It was an easy sell to the Senior Management Team because it ticked all need boxes we had identified. The customization and integration process was a breeze, the account officer took a lot of the burden off us. Then transitioning the employees went smoothly, including the training. Our account officer worked so well with us and was willing to conduct trainings as early as 5am Eastern, considering the time difference between the US and our country offices in West Africa and Europe. She really appreciated her flexibility. As an administrator, I can tell you how effortless it is to assist employees, resolves issues, monitor the process, review reports and all required responsibilities. As a employee and a user, my appraisal was effortless. The reviews we have received from employees have been great, my manager is soo pleased with the system and feedback from the \[SENSITIVE CONTENT HIDDEN\] "I have never enjoyed appraisals as much as I am right now with Trakstar". Pros The flexibility of Trakstar to mirror the organization's current performance appraisal process was what sold us. We were able to adapt the software to fit our needs and the ease of use is absolutely great. Cons I honestly find it difficult to identity what I like least about this software. Compared to the previous software we used for Performance Appraisal, Trakstar is absolutely wonderful. It met all our software needs; the pricing was very reasonable, and the transition was effortless. From the sales agent to the account officer, we have had an awesome experience. Review Source Kelly S. Operations and HR Used the software for: ### "Endlessly Customizable" March 21, 2016 5.0 Pros So far, this software has been endlessly customizable for how we want to use it to give our employees their semi-annual reviews. Trakstar's support team provided me, as an administrator, with a very good basis for how to use the system and they've been very responsive with all the questions I've had as we've utilized the software more and more. As we've been using it, we've changed how we originally thought we would use it for employees, and so far every single thing we've wanted to use it for it has been able to do either with changes I can make on the back end, or with changes the support team has been happy to help me do. Our employees appreciate a consistent review form to work from and they really like the goals section as a reminder of what their own personal goals and objectives are for what will take them to the next level as a member of our team. Review Source Response from Mitratech March 24, 2016 Hi Kelly, Thank you so much for your review! I love the title of your review, "Endlessly Customizable." Flexibility is one of the highlights of Trakstar - we want the system to match the needs of our customers! As time goes by and your needs evolve, we'll be pleased to help make any adjustments you made need. Kind regards, Julie Rieken P.S. Hello from all of us here at Trakstar. MB Mike B. Student Success Manager Education Management Used the software for: 2+ years ### "Trakstar is rich in substance for managing performance appraisals" February 21, 2019 4.0 I manage a team with some shared goals as well as individual goals. Trakstar allows me to work with my employee to track their progress throughout the year. This allows for more shared accountability among the employees and me as their manager. It has helped me to keep not only my staff on track with their goals, but it keeps me on track with my own performance goals. Trakstar is unique and a valuable tool to any company wanting to provide meaningful performance goals while seeing positive results. Pros I really like how you can both individualize performance goals AND cascade collective goals per employee. This makes for a very convenient system when you have group goals and individual goals for your staff. Trakstar also gives a sense of accountability to employees to update notes on their progress towards performance goals. The monthly reminders to enter notes are wonderful! Cons The support videos for using Trakstar are good, but I wish their were slides and non-video aids to help through tutorials as you learn to use Trakstar. Review Source JE Jill E. HR Generalist Non-Profit Organization Management Used the software for: Less than 6 months ### "Trakstar: GREAT Track Record for Customer Service!" August 22, 2016 4.0 Our company was in need of a performance evaluation software that would be available online and easy enough for our professional but extremely busy (sometimes overwhelmed) staff to learn and use. We used to use the Excel sheets and we needed something that everyone could quickly "pick up" and implement. Fastrak was the most advantageous in meeting our company's needs due to the ease of adding goals, editing the staff list (in times of growth, promotions, turnover, etc.), adding measurements to assist in showing efforts and when goals (or portions of them) were met/completed, and provided reminders to those who neglected deadlines. The last item was essential to those who work in Human Resources and did not want to "badger" nor take responsibility of repeatedly reminding the busy and often traveling supervisors and employees who found it difficult to make time for this important effort. Pros I've had top-notch help from your reps who have answered my calls and answered my questions. Your company is also proactive in sharing information via frequent webinars. Matt Weissenborn was very helpful, articulate and professional in his presentation. I enjoy using the Measurement tools in the online software. Cons I wish there was a Guide for Administrators -- just as there is one called "Employee Guide" for users. It would take significantly less time to refer to one than to call or try to figure out something myself (trial/error). I would like a means to SEE the individual's goals without having to download to export. Review Source Response from Mitratech August 24, 2016 Hi Jill, Many thank for your review. Love to hear the things that have helped - like emails that helped keep things on track. Also, great to hear our support team has been top-notch. I love your ideas - so many good ones I won't repeat them here in my response, and I will promise to add them to our feature discussion board. As a company, we review every single suggestion to see patterns and try to improve. Thanks again! --Julie Rieken DB Danielle B. HR Manager Information Technology and Services Used the software for: 1-2 years ### "Trakstar Review" August 22, 2016 4.0 I've really enjoyed having Trakstar as our performance review tool. With each UI update it gets better and better. It's not overly complicated so my employees aren't confused by how to go in take notes, track goals, and score reviews. All I have to do is remind them about due dates and they're on their way! Pros Just the right amount of features so employees aren't overwhelmed Email notifications/reminders Ability to set different goals per employee with different weightings Reports Cons I wish the admin portal was more user friendly. You have to figure out work arounds for certain things that can become time consuming. I also wish (for admins) you didn't have to "log in as user" every time you want to look at the progress of employee reviews. You should be able to just click an employees name and their current review with notes/comments/scores updated should appear. Review Source Response from Mitratech August 24, 2016 Hi Danielle, Thanks so much for the review. We really appreciate it! Your words about the UI improving really make us feel good...we've been working on that upgrade for a while and were so excited to share it. I hear you on logging in as a user to do certain things. It's not easy to keep things confidential and provide security, and this is something we will add to our group discussion for improvement. Thanks for sharing. Take care, Julie Rieken Nicholas H. Graduate Research Assistant Research Used the software for: 6-12 months ### "Timely Feedback for Employees" January 10, 2019 4.0 This software has made it possible for employees to take charge in viewing group goals and objectives, without having to go wait for their employer to reiterate these to them. I feel like it has made the workplace more efficient. Goal driven people are effective people. Pros I like that there is an option for peer-to-peer communication, as this could be a platform for constructive criticism. I also prefer this software because I am able to receive timely feedback from my employer, as well as see a list of employee goals so I'm always reminded what I'm working towards. Cons I wish that there was a means to do a mid-year review instead of just the set-up for a yearly review. I feel that mid-year or even quarterly reviews help to keep employees on track. Review Source AM Ana M. HR Manager Used the software for: ### "Highly recommendable" March 22, 2016 4.0 We implemented Trakstar a little over a year ago now and as our organization has now completed the annual appraisal cycle, I am ready to review the software. What I want to say first and foremost is, I can very highly recommend Trakstar. It is a very user friendly tool that has made our performance management process much easier on all users. The Trakstar team were excellent at advising and supporting us throughout the configuration and implementation. Nothing was impossible. They came back on all our questions in a very clear and timely manner and provided the employee and manager trainings for our team. We received many compliments from manager and employees on the quality of the training and trainer (Lauren Fish in our case). Thanks to this tool, our performance management process is more dynamic and streamlined. It is a big relief to no longer have paper forms going around, different versions, etc. Our employees find it much easier with Trakstar and so far all I've heard is positive from accross our organization. It makes life much easier for the HR Department too. As a Trakstar administrator you can easily see where everyone is in the process and can send automatic reminders if needed. Trakstar also produces awesome reports that have proved very valuable during calibration. You can see at a glance whether there may be any rater bias, etc, and can signal accordingly. All in all, really fantastic tool that has met and even exceeded our expectations. We look forward to continue working with Trakstar! Review Source Response from Mitratech March 23, 2016 Hello Ana, It is so nice to hear from you. Thank you for the recommendation, and for specifically mentioning Lauren Fish. We really like her, too. As things continue to evolve and you need adjustments to timing, processes, forms, emails...anything, please let us know and we'll be happy to help. Again, thank you! Julie Rieken MT Maree T. Human Resources Manager Used the software for: ### "TrakStar's Performance Rates Highly" August 31, 2010 4.0 Apart from the 'cons' noted above, the product is extremely well thought out, well researched, well supported and user friendly and I would definitely recommend it. Pros TrakStar mirrored our existing paper-based Performance Review process so was easy to 'sell' to our staff when it was first installed. The improvements over the years have made it even more user-friendly. Support is fantastic, and even though we are half-way around the world Glenn makes sure he answers my queries as promptly as he can - sometimes within an hour! Administratively, I really like the fact the system is so adaptable and easy to modify to meet the changing needs of our reviews. The reporting facility is also a bonus - I can report 'delinquents' to senior management and provide real-time information very quickly. The Promantek team listen to critiques and act on popular suggestions to make the system a better product. Cons There aren't many cons, I have enquired about having a page to list non-rateable items such as future aspirations, training needs, and barriers to improvement, and have been told these are on the development plan for future upgrades. Also our staff have said that the 1-5 rating system feels too restrictive, and that a 1-8 or 1-10 system may be more flexible. Personally I think 1-10 is too much, and a 1-7 rating system feels about right. I haven't enquired about this with Promantek so don't know if it can (or will) be changed or not. Review Source SF Suzzanne F. Director, People Services Used the software for: Less than 6 months ### "Newer Trakstar User - we love it!" November 28, 2016 4.0 We recently implemented Trakstar and this is the first time that we're using it for our annual review cycle. Every team member went through PA training, which included learning about Trakstar. The feedback so far has been great - it's easy to use, intuitive, and will make the process so much easier than what we've done in the past (a form we created in Excel!). As an administrator I've reached out lots of times to Trakstar's support group with questions about reports, functionality, etc. They are super responsive, great to work with, and have helped me find some work-arounds for things that we needed for our company. This tool is a GREAT VALUE. The implementation was very easy, went quickly, and we were able to deliver an online tool that we had not originally planned to do this year. We're looking forward to learning more and make the most out of Trakstar. Pros Ease of implementation, ease of use. The price is great. Our team members have picked up on it quickly. Cons We have some specific reporting needs that Trakstar doesn't have. It's okay, we've found workarounds. Review Source Response from Mitratech November 28, 2016 Suzanne, Thank you so much for your review. We are thrilled to work with you and Cydcor. I'm glad your people have responded well to training and that our support team has been helpful to you. We plan to work on our reports this year so I'd love to know about your needs. Please stay in touch and thanks again for your review! Kind regards, Julie Rieken Mike W. Managing Lead Technologist Higher Education Used the software for: 6-12 months ### "Trakstar makes annual appraisals as easy as 1 - 2 - 3" November 16, 2017 4.0 This software has enabled us to track employee progress and performance year over year. It has been very valuable to our company as it allows us to archive a history of employee appraisals and doesn't require a paper process. This is a must-have for any business serious about the employee appraisal process. Pros I like the ability to set goals, apply company-wide performance metrics and the ability to gather a history of appraisals over time so you can measure and track employee performance. Cons The workflow could be a little clearer. Sometimes its confusing how to manage each appraisal. There is a unique archiving system that seems like it should be simpler than it is. Review Source SB Susan B. Senior Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "TrakStar Review" June 11, 2020 5.0 It has helped to streamline our review process and we are fine-tuning it with each review cycle to reflect what we are really looking for in a review/performance management tool. Pros I find the layout of the software/site to be clean and pretty easy to maneuver around. Cons I find the software fairly easy to use - but I think it's more because I am one of the administrators and helped to customize it to our needs and the fact that I use it more often than other staff. We are still trying to get staff to use it more often (for notes, etc.) rather than once/twice a year when doing their reviews. Reason for choosing Trakstar Perform We liked the cleaner look and we felt it was more conducive to our needs Review Source Amy W. Applications Support & Project Analysis Political Organization Used the software for: 1-2 years ### "Modern, streamlined performance management" July 30, 2018 4.0 Pros Coming from a very clunky, slow SaaS tool, Trakstar is modern, fast, and easy to use. It saves as you go and warns you when changes might not be saved. It's very simple to add in goals and navigate around appraisals. Cons There are very simple abilities I would have expected (reordering goals after you've entered them) that aren't included, but I expect these to come with incremental tool improvements. Review Source Tim W. Coach Computer Software Used the software for: 6-12 months ### "Tell them how you are doing" December 6, 2018 4.0 I like being able to go back and point out certain accomplishments to my employer during my annual review Pros When our company started to engage this tool I thought it was silly. I have an appreciation for Trakstar now. It is a place where I can keep track of the many things that get forgotten otherwise. I can go back and review my accomplishments from the beginning of the year and also gain a perspective of my growth in the last 12 months Cons the initial learning curve seemed a little steep, but it feels natural at this point Review Source GM Grigor M. Organisational Capability Manager Used the software for: ### "Trakstar - a solution that delivers results!" September 15, 2015 5.0 We were initially using Trakstar in one part of our business and then as we merged, we made the decision to expand its use across the entire organisation (approx. 1280 people) 12 months on, our leaders and team members now confirm they find the software easy to use and that Trakstar provides them a flexible tool, to support their regular development conversations. The flexibility within the system is great and people are able to tailor KPI's and measurements dependent on their roles and employment. Managers can monitor and track individual reports with ease and staff are telling us they are having more regular coaching and feedback sessions. Because we felt confident in the system, we made the decision to further extend our use of Trakstar and integrate our Competency Framework (via Job Families) into every persons appraisal. This has worked exceptionally well and we now have a reliable system that is flexible to our needs, easy to use and that aligns behaviors from Executive level through to team member level. Our end result is our people are using Trakstar to set realistic measurements and hold regular feedback conversations in support of personal development and business performance. The 'icing on the cake' has been the support from Trakstar staff. When we merged organisations we were naturally cautious as we discussed our needs. We need not have worried and the level of customer service can only be described as 'outstanding'. We would have no problems at all in recommending Trakstar as solution that delivers results - at all levels. Well done Trakstar and the team - you have delivered as promised! Review Source KO Kirstie O. HR/Operations Manager Used the software for: ### "TRAKSTAR IS AWESOME!!" March 17, 2016 5.0 Trakstar is so user friendly and meets all of the needs of our employees and managers in our jurisdictions across the globe. The service team are so knowledgeable and so responsive, no matter what they are asked and the support page is full of great information! The webinars on offer also provide valuable training on how to make our administrator tasks easier! Love that!!! Recommendations for consideration in any future changes: 1) I would ask that the "carry forward goals, measurements etc" when a manager is archiving, be defaulted to yes, rather than having to choose every time. 2) Have a link to access the support page after you sign in to the system so that you don't have to open a new page or log out. 3) Increase the size of the Appraisal's window for admins.....we have so many employees that the scroll bar doesn't go down far enough and we can't see all of the employees...we have to print the list in order to see the entire list. Review Source Response from Mitratech March 17, 2016 Hi Kirstie, Thank you so much for your fantastic review. I'm glad Trakstar works for your organization in lots of places worldwide. I also love your suggestions. Here's what I can promise. We track and bring forward every customer suggestion as we build features and determine direction. We do this bi-annually at a Trakstar meeting we call "Festivus." (Seinfeld fan?) At this meeting, we bring forward all ideas and vet them based on demand and need. While we can't promise to act on every idea from all customers, I \*can\* promise your ideas will be heard by the group. And, fwiw, all of your suggestions are great ones!! Thanks again, Kirstie. Cheers, Julie Rieken JB Jim B. HR Director Used the software for: ### "Customer Service Experience" March 28, 2016 4.0 Trakstar continues to be an impressive system. Not only is it very simple and logical (and I could write a review just on that), but Customer Service is quick with resolutions. I wanted to get more information when I downloaded reports from the Appraisal Screen and Lauren in Customer Service helped me understand the process right away, and then even offered to just quickly put something together on her end which met my needs. In the span of 30 seconds, she had updated a report with additional fields showing scoring which helped greatly. This is the kind of Customer Service that we all want with so many things... 1) phone is answered quickly, 2) Reps show genuine interest in understanding your situation, 3) They look to explain how you can fix this yourself so you better understand the system, and then offer to take care of it for you to make it easier for you at that moment. As a company we are still learning many things about Trakstar, but so far we are impressed with the product, implementation, and ease of use. Review Source Response from Mitratech April 6, 2016 Hi Jim, Just a note to thank you for your review of Trakstar! You've said many kind things, and we appreciate both your words and Basco as a customer. Feel free to reach out to me if there is anything you'd like for me to know or for us to improve upon. Kind regards, Julie Rieken MM Mike M. Senior Manager, HRIS & Benefits Utilities Used the software for: 2+ years ### "Looking for an easy way to "Trak" goals and performance - Trakstar is your tool!" August 22, 2016 4.0 With the company size @ about 250 employees, Trakstar is a great tool to help in the performance management process. The versatility allows for the set up of multiple processes and variations in the various job roles in our organization. Pros It's quick clicks and video help library Cons Would like to have more interface with HRIS system Review Source Response from Mitratech August 24, 2016 H Mike, Thanks so much for your review! I'm glad Trakstar has helped with your Performance management process, and that the video help library has been useful to you. If you find we can help in any way with additional support or training, please let us know. It's all included. Take care, Julie Rieken Talk to a Capterra advisor for free and get results within 15 minutes.