Who Uses This Software?

CSA is your sole resource for information technology within public utilities. We provide the tools electric, gas, water, sewer, fiber and cable utilities need to operate efficiently and effectively.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Central Service Association
  • www.csa1.com
  • Founded 1937
  • United States

About Orbit CMB

The Orbit Customer Management and Billing system is your central repository for all customer data. In addition to names and addresses, Orbit CMB enables you to track customer usage, billing rates, service orders, sales taxes, collections, messages and notes, sales histories and more. Youll get a complete picture of every customer, from insights about how to engage with them to deals theyre involved in. The system also manages the billing process and provides a consolidated bill for all charges

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Orbit CMB Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

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