# Page 2 | AdvancedMD Billing Services Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AdvancedMD Billing Services the right Billing and Invoicing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90208/AdvancedBilling/reviews --- AdvancedMD Billing Services 4.1 (85) [View alternatives](https://www.capterra.com/p/90208/AdvancedBilling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Page 2 - Reviews of AdvancedMD Billing Services ## Showing most helpful reviews Showing 26-50 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DZ Donna Z. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "AdvancedMD Billing Software System" July 10, 2025 5.0 We have been using AdvancedMD for a little over a month but we can tell, already, that this system is much easier to use than any other system we have had in the past. I would recommend this system to anyone looking for a simple, but very efficient system. Pros Very user friendly. Once you have the information put into each patient, it makes it very easy for you to navigate to different fields and put chart notes and charges into the system. Cons Nothing. The system is amazing. Very easy to use and navigate. Input is very simple and charting is the easiest system I've ever used. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) We didn't like the Chiro Touch system at all. It was not user friendly and the customer support was not what we expected. The cost was also very high and not worth what we were paying. Review Source VR Verified Reviewer Practice Manager Hospital & Health Care Used the software for: 6-12 months ### "NOT actually Mac compatible and they don't care that it's not even though advertised as such." July 14, 2021 1.0 Terrible. Our trainer was great. Occasionally we will get a decent support person but overall this isn't really a very functional EHR and it does NOT work for Mac users no matter what their advertising says. Pros It's highly customizable which, if it worked well, would be amazing. The best part of this software for our practice is the ability (mostly) for patients to "self serve" when they need copies of their records. If it's all saved into a PDF properly and marked viewable and signed, then patients can print them from their portal page. Cons Despite their advertising it's not actually Mac compatible. Safari never worked for printing a variety of things including paper claims. They took 10 weeks to acknowledge this & they aren't fixing it. Now, as of June, Chrome for Mac users also won't print paper claims. Despite it being a VITAL part of running a practice for anyone submitting for auto or WC insurances, they don't seem to care. It's now been nearly 6 weeks since this was identified & they don't have any ETA for a fix & no indication they ever will. Not sure what we will have to do since this practice has a number of auto/WC patients where the electronic billing doesn't work well since they then deny having received the medical records needed to process claims. You cannot attach medical records to the electronic claims for AdvancedMD. They also don't have enough support. It's now common to wait over 30 minutes to connect with a support professional if you call in the afternoon. Given how many things are glitchy and either don't work or stop working, this becomes a common practice of contacting support. When they have updates, the information in the carrier files has been known to just drop off & it has to be re-entered into the master files in order to submit claims. Reason for choosing AdvancedMD Billing Services Seemed like a really useful, customizable to a specialty practice, EHR. Sales promises & actual user experience often doesn't match up however. Review Source LH Loretta H. Owner Medical Practice Used the software for: 2+ years ### "Do not use this compay" February 2, 2024 1.0 Very rude. Very unhelpful. Most of the work is done by me Pros Nothing. The staff is rude and the majority of the work is being done by the provider Cons Rude customer service Employees do not take instructions from client. They write off large amounts of money without asking provider Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing AdvancedMD Billing Services Sales representative called every week for about one year Review Source YO Yaima O. CEO Accounting Used the software for: 2+ years ### "AdvancedMD EHR PM review" May 13, 2020 5.0 Excellent experience with Advanced MD. They take suggestions and ideas and implement some of them. Pros AdvancedMD is a system that you can trust to do your billing. We can bill, track claims, verify insurance coverage and post payments easily. Cons I feel that medications on the EHR side needs to improve and more billing reports. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing AdvancedMD Billing Services Pm side with ECW was not accurate and couldn't control Aging Report. Reports where not matching numbers and contacted support without resolution (I had one provider testing the software) Support for ECW is located in India and Advanced MD is US based. Support with ECW was not easy and very time consuming. Very hard to get anything resolved. Review Source Danica N. Business Manager Medical Practice Used the software for: 2+ years ### "Advanced Md Billing" October 16, 2018 4.0 Pros Entering, editing, and submitting claims is easy to do, a step by step guide assist you. Patient billing has ticker system which makes it easy to keep up with who is paying, making monthly payment arrangement payments, and who is not paying. Cons Some of the steps, while easy to get to, have some cumbersome spots, such as finding old claims submissions and having to look for reports of previous submissions. Review Source Kerri P. Credit Restoration Agent Hospital & Health Care Used the software for: 6-12 months ### "Quality Billing Software for Small Businesses" December 23, 2018 3.0 Overall, AdvancedMD is good software. It is a very useful software that is very affordable. Many small businesses that I know of use it and get the job done with ease and is a great resource for billing. I believe AdvancedMD is a software companies who do not have a large revenue should try for billing, it goes well with Practice Fusion. Pros AdvancedMD was easy to learn and very affordable. The training and customer service staff were friendly and ready to help at a drop of a dime. Even in instances where something was already taught they took care of covering the information quickly and effectively. Cons The reporting system can be a little difficult to figure out, yet once reports are run they do give the information needed to see where your money is lingering. Review Source MCR Michael C R. Partner Medical Practice Used the software for: Less than 6 months ### "The best product for our medical billing services. " September 12, 2022 4.0 Cannot answer until we have used it for several months. Pros Advanced MD does everything All the other software for medical office billing software does. Most billing software does the same thing, the difference is how they do it. For our business and the way we interface with our customers this software was a good fit The cost was designed in such a way that corresponded to our needs. I read all the reviews that I could find. Many good ones. The bad reviews were based mostly on issues not related to the actual function of the software. Each person has to select software based on their business operations. I personally looked in depth at several billing software programs and could have used any of them. This one just got our operations best. Cons I don't actually use the software so this question is not possible for me to properly evaluate. Review Source AB Alexandra B. Billing Manager Financial Services Used the software for: 2+ years ### "Great!" January 3, 2023 5.0 I have had a great experience with AMD. Pros AMD is a top tier platform that has every feature needed to run a successful practice. It is very flexible which allows you to work across ever specialty in every type of setting. Cons The learning curve is tough. You need to work with people who know the software. Review Source VM Vicky M. Billing Mental Health Care Used the software for: 1-2 years ### "Too expensive!!! " April 27, 2021 2.0 Very unhappy, couldn't wait to get out of it! They just kept raising our rates, it was crazy expensive and not worth what we paid for it. Pros Not much! You can't set up templates or overrides for special modifier needs. When creating claims, you can't see a reference for that account for which modifier to use. (Medicaid would allow us to bypass Medicare with a special modifier so it is not an every day option to use, it is case by case, AMD has no way to handle that). Cons The lack of control you have over your own practice. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) In retrospect, it was just a training issue on Kareo. We weren't using it correctly and created a mess. Review Source dC derek C. office manager Medical Practice Used the software for: 2+ years ### "Overall a great medical in house billing software and insurance check" June 25, 2018 5.0 Cloud based in house billing, insurance eligibility checks on each patient that comes in and it can be set up to be run before patient ever walks through the door, easy back end work on denied claims, and reasonably priced availability to send out patient bills Pros Easy for new medical billers to learn, easy for established medical billers to learn, quality one on ones to learn, instruction videos are very helpful, customer/tech support does their job very well, only had system go down once in 2 years and it was very brief and emails were sent to inform of outage, can add features that fit your practice Cons sometimes on hold to get through to tech/customer service for an extended period (once you are through they answer all your questions and give you undivided attention, some desired features that should be included cost extra, changing some services that were once included to pay for each time. Review Source MH MaryEllen H. All around Girl Friday Used the software for: 1-2 years ### "I am completely a new-beeeee!! It has been a short learning curve type of system - " July 17, 2017 5.0 Pros Most of it makes sense in a synopsis = I have not been a computer user overall and to actually begin with this system on a daily basis was a definite concern to me ,sleepless nights, that kind of thing. However, there was nothing to be concerned with. Its too easy! Cons Little to least like because it is well thought out. The questions can easily be answered by the tech support or our billing service. They interface with us and I can go directly to them if I get confused on any new topics. I have had difficulty with tech support realizing I am a contact person for our office, they seem to not have that on file although I have had our billing service address listing me numerous times and if any complaint - the tech support level one tries hard to address questions but it did take me far too many times w/level one techs to finally send me to have a repeated issue resolved by a higher tech dept. in your system. Review Source RL Rock L. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Medical Billing" August 23, 2019 5.0 So many bells and whistles it can be overwhelming. It is not user friendly for Billing Companies. Pros Not much but it does have a lots of bells and whistles Cons As a Medical Billing Company it's not very user friendly. Since our clients do not use the scheduler it makes it more labor intensive for data entry. Too many clicks of a mouse to get the information entered. Alternatives considered [NueMD](https://www.capterra.com/p/72470/NueMD/) Reason for choosing AdvancedMD Billing Services Currently all but two of my clients use NueMd (Which AdvancedMd bought) I was unable to start a new account in Nuemd so I thought that the transition from NueMd to AdvancedMd would be a good idea. Currently it is not going to happen. NueMd is much more user friendly for Billing Companies. Review Source MC Manik C. CEO Hospital & Health Care Used the software for: 2+ years ### "Great Product with One stop Solution ( EMR/PM/Reports/Interfaces/Integration/Open Edge) " May 18, 2020 5.0 I am using this system for 18 years now. All our clients using AdvancedMD and they simply love it. One word to make the client happy - Choose "AdvancedMD" . Pros One stop solution helped us tremendously to improve our work flow. Reporting is phenomenal - You can do whatever you wanted to to build your customized reports. Easy to learn and easy to implement. Cons Add on modules shouldn't cost separate. You should have one module which should have A-Z features. Review Source TBB Tiffanie Boeve B. Medical Biller Medical Practice Used the software for: Less than 6 months ### "Once your actually trained the product is great" August 12, 2019 4.0 Pros It has a lot of really amazing features that really cut down on manual work. Cons Training. We hardly received any training and due to that have really struggled with using the software and wasted a lot of time. Once you know how to use it, it really is great but the training needs major improvement. Alternatives considered [Therabill](https://www.capterra.com/p/109769/TheraBill/) Reason for choosing AdvancedMD Billing Services Price and functionality Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) AMD bought out Nuemd so we had to make the switch. Overall I am very pleased with the upgrade once we get the full functionality of the software. We will be attending their seminar to really learn how to use it to the fullest. I am confident once we have gotten that level of training we will really love it much more than we do right now. Review Source EC Erin C. Billing Manager Medical Practice Used the software for: 2+ years ### "AMD for Billing" July 14, 2021 4.0 Generally good, but there are frustrating features. Pros The reports are great and the option to export is life-saving. Running patient payments is a breeze. Cons There are too many different screens to go to for information and the notes aren't separated by DOS. Review Source SB Shannon B. President Management Consulting Used the software for: 2+ years ### "Decent system for a small practice" February 6, 2018 4.0 Pros The system is pretty straight forward and easy to use. The basic billing features (submitting claims, posting payments) are easy to do. The collections module is helpful and the authorization tracking is pretty nice. Cons We find that they do not have upgrades very often and do not take customer comments and suggestions into consideration very often. For being a web based system it is not the easiest to set up due to Active X controls and certain browser setting requirements. Reporting is lacking, even in basic data, unless you purchase their pricey reporting module. Review Source AB Ashley B. Office Administrator Used the software for: 2+ years ### "Very pleasant with few problems. No major complaints." May 14, 2018 5.0 No major commitments, easy usage and all inclusive support. Pros I like how user-friendly the system is. Our clients are able to use the software with greatest of ease. I do enjoy the updates that are made frequently to add features that clients, such as myself, have suggested to AdvancedMD. Cons AdvancedMD has a decent reporting module, but can have an even more robust mechanism for additional fees. This is frustrating since the fee is a monthly fee per billable provider. So, for reporting that may not be day-to-day, the cost over shadows the benefits by a long shot. Review Source KM Kevin M. CEO Management Consulting Used the software for: 2+ years ### "Very Happy" May 12, 2020 5.0 We have used Adv Md for over 9 years and have been happy with the system and the support they have given us in those years. Love that we have a person \[SENSITIVE CONTENT HIDDEN\] that we can call or email with questions and not just be a number on hold if we need support. Pros The integration of the system with there EHR and other programs we use. Cons Wish they had 1 price for the whole system. Review Source GM Gwen M. Billing Manager Hospital & Health Care Used the software for: 1-2 years ### "Easy-to-use software for daily medical charting and claims billing" December 5, 2017 4.0 Ease of access, customization, support services. Pros I appreciate the support services and the constant upgrades to remain compliant with current billing and charting regulations. I also like the fact that many aspects of the EHR and PM can be customized to best fit your practice. Cons I wish that AMD offered more reporting functionality - sometimes the reports are not specific enough, sometimes it can hard to find the report that will return the data you need. Review Source BS Buffy S. Owner Financial Services Used the software for: 2+ years ### "The only billing software that we use" May 19, 2020 5.0 I am happy with AMD, I have no reason to change. Pros AMD is very easy to use, customer service is top notch. I always try to move new clients over to Advanced MD. Cons At times, getting EDI agreements approved can be a little cumbersome, in dealing with this dept. Review Source SB Salina B. NP Medical Practice Used the software for: 2+ years ### "Nice and easy billing software" June 26, 2018 5.0 fast efficient payment of claims Pros This software helps my company to bill effectively and efficiently with minimum mistakes. We receive our payments quickly. Cons I do not have cons based on my experience with this software. It helps us in our day to day operations Review Source CN Crystal N. Senior Director of Billing Medical Practice Used the software for: 2+ years ### "Great Software" May 26, 2020 5.0 Pros Claim Center, allows us to review charges before they are sent to Insurance company as well as scrub the claims to make sure they are clean. Excellent customer service. Cons We need the ability to do automated write offs in system. Review Source HK Heather K. Project Manager / Biller Hospital & Health Care Used the software for: 1-2 years ### "Good features for front office staff, lacks ease of use for back office staff" October 31, 2016 4.0 set up and installation was easy and quick, the tutorials are great and very helpful - the main issue for us is how the copay applies to the date of service and the billing department can not post a payment to the line unless the balance is in the correct column so there's a lot of back and forth just to get a payment posted. Pros secondary payments post themselves when balance exactly matches, color coded schedules, most of the time the ERA's post automatically Cons having to switch back into an account to un-apply a copay or change the balance back to insurance when trying to post incoming payments - time consuming Review Source CH Cathy H. Billing Manager Medical Practice Used the software for: 2+ years ### "Great product. Very user friendly." May 15, 2018 5.0 Better productivity Pros The Claims Center is an awesome feature. Scrubbing for various errors before claims are sent out. Also, easily determining if a claims batch failed during transmission. Cons I have no dislikes with this software. Perhaps there are some things which could be simplified; however no product is 100% perfect and AdvancedMD is constantly doing updates with improvements. Review Source BF Barry F. Physician manager Hospital & Health Care Used the software for: Less than 6 months ### "Advanced Patient " September 27, 2019 3.0 Fair. Needs improvement but it does the job Pros Totally integrated with AMD ehr. Portal works well if patients can get into it Cons Difficult sometimes to get into the portal. The patient has to have the exact name, email, and date of birth as the EHE system has. That seems easy but sometimes if there’s an initial or a name with an abbreviation or A hyphen patients can’t get into the portal Reason for choosing AdvancedMD Billing Services Chose this because it integrates fully with our computer system. Also the company that owns AMD also owns the EHR system. Switched from [Inbox Health](https://www.capterra.com/p/191176/Inbox-Health/) Inbox health was terrible although it’s concept was good. It did not integrate well into our computer EHR Review Source Similar Products Featured