# MidexPRO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MidexPRO Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/9040/MidexPro --- # MidexPRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MidexPRO ## What is MidexPRO? MidexPRO is a UK Cloud-based Private Practice Management provider. Suitable for all Specialities and mobile optimised for access 24/7, 365 days of the year, worldwide. Created with you in mind to ensure the most up-to-date technologies are available to you & your team. FREE 30-day trial of the full system with help offered throughout from our excellent Support team. Ongoing training and Support is part of the package. GDPR compliant (ISO standards) NHS DSP Toolkit, Cyber Essentials. ## What is MidexPRO used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 109 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price £0.01 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MidexPRO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.midexpro.com/&name=MidexPRO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MidexPRO 4.9 (109) VS. [4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price £0.01 Per User, Per Month Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (109) Ease Of Use 4.5 (109) Value For Money 4.8 (90) Value For Money 4.4 (86) Customer Service 5.0 (104) Customer Service 4.3 (105) ## MidexPRO alternatives Highest Rated [4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,826)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.6 (620)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (855)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [View all alternatives](https://www.capterra.com/p/9040/MidexPro/alternatives/) ## Who uses MidexPRO? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.9 (56) 60.71% of 56 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Patient Scheduling 4.7 (41) 58.54% of 41 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Medical Billing 4.9 (39) 53.85% of 39 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Management 4.8 (27) 92.59% of 27 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Claims Management 4.8 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Calendar Management 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar MidexPRO 92 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Software designed for the healthcare industry Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Book meetings and appointments through a website or digital platform Online forms for managing client intake Accept and process online payment transactions Allows medical providers to engage patients in a variety of ways to ensure their health. Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Estimated waiting time in the queue Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (109) 4.7 Based on 109 reviews ## Pricing Value for money 4.8 (90) Free Trial Basic £0.01 Per User,Per Month Value for money 4.8 (90) 4.8 Based on 90 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Whereby](https://www.capterra.com/p/182733/appear-in/)[ EVO Payments](https://www.capterra.com/p/159661/EVO-Payments/)[ Compucare](https://www.capterra.com/p/205825/Compucare/)[ Heidi](https://www.capterra.com/p/10017474/Heidi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (104) 5.0 Based on 104 reviews ## User reviews Overall rating 4.9 Based on 109 reviews Filter by rating 5(99) 4(8) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DS David S. Consultant dermatologist Medical Practice ### "Overall View" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 35 years of uninterrupted successful practice, mostly due to Midex in the background. The ability to generate clinic letters and at the same time produce invoices is very helpful. The report section is also invaluable, not least when generating reports for HMRC. Pros Great back room support - the best. Nothing too much trouble and problems and efficiently solved. Very good value for money, especially when tax allowance is consjdered Cons Nothing. There is no significant problem and there is a constant development of new features. Not all the features will be used by all, but they are there if you wish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2025 Thank you so much for sharing such an encouraging and detailed review. We’re delighted to hear that our support team has consistently met your expectations and that Midex has contributed to the smooth running of your practice over the years. It’s fantastic to know that our features—from clinic letter generation to invoicing and reporting, continue to add real value to your workflow. We’re equally pleased that our ongoing development of new tools is appreciated, even if not every feature is needed by everyone. Your 35 years of uninterrupted success is an incredible achievement, and we’re honoured to have been part of that journey. Thank you for your trust, loyalty, and thoughtful feedback. Nathan Howse - Office Manager BH Bridget H. Practice Manager Medical Practice ### "Midex - Easy to Use and Reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2025 My experience with Midex has always been positive. I have been with Midex for 15years (pre Cloud based). I find it user friendly and easy to set-up and link to Healthcode for simple billing processes. Help and support are excellent for both simple and complex queries. Pros I particularly like the efficiency of being able to access a secure cloud based system with up-to-date patient clinical notes and accounts on hand from any location. As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps the smooth up to date running of clinics. Cons I am not altogether happy with the email system, although Word based it is difficult to edit and clunky, additionally I frequently have sent issues when sending to more than one recipient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2025 Thank you so much for taking the time to share your feedback, and for being such a loyal Midex customer for over 15 years. It’s wonderful to hear how the system has helped you manage your consultants and clinics so smoothly, especially with the flexibility of accessing everything securely from any location. We’re really grateful you’ve highlighted the positives, and we also truly value your honesty about the email system. We want this to work better for you, so one of our Support Team members will be reaching out directly to go through the issues you’ve mentioned and find the best solution. Your continued trust in Midex means a lot to us, and we’re committed to making sure your experience stays as positive and straightforward as possible. Kind regards, Nina Gould - Operations Manager JM Jamie M. Group Head of Operations Hospital & Health Care ### "Great service and team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2025 Open and transparent with communication. Honest, and to the point of the conversation. Great from start to finish. Pros The customer service was great. Dan was super helpful throughout and always on hand to answer questions. Cons Nothing so far. We are new to the system and at the moment, we require some adaptive changes to support our practice as we make the changes from one system to Midex. The team are open to supporting these developments, so lets wait and see! Switched from [Optix](https://www.capterra.com/p/141220/ShareDesk-Optix/) Billing management directly linked to the Midex system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’ve had a positive start with MidexPRO and that Dan and the team have been helpful throughout your onboarding. We truly value open and honest communication, so it’s great to know that this came through in your interactions. We also appreciate your feedback regarding the adaptive changes needed to support your practice. Your input is incredibly valuable, and we’re committed to working closely with you and supporting you every step of the way. Thanks again for choosing MidexPRO—we’re delighted to have you on board! Nina Gould Operations Manager CB Claire B. Practice Manager Hospital & Health Care ### "Best PPM software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 Great experience with Midex Pro as a software and also the Midex Pro team who are always happy to help. Pros Midex Pro is a fantastic software for private medical practice management. It has all the features needed to run a practice smoothly. No additional software is required. Great customer service too. Cons Could do with a multi practice task assignment feature for secretaries handling multiple practices at once. Alternatives considered [Semble](https://www.capterra.com/p/181314/Semble/) Reasons for choosing MidexPRO Midex Pro is significantly better for individual consultants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2025 Hello Claire, I hope you’re doing well. Thank you for sharing your thoughts on MidexPRO—your detailed insights help us grow and improve every day. I’m especially grateful for your praise of our Support Team. They work hard to be both knowledgeable and responsive, and I’ll be sure they see your kind words. You also mentioned a few concerns, and I’d like to understand them better. One of our team members will reach out to discuss this in more detail. Thanks again for your time and honest feedback. It’s invaluable to us as we continue refining MidexPRO. Warm regards, Nathan Howse - Support Team Leader SC Stephen C. Medical secretary Medical Practice ### "Secretaries Midex Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2025 Having previously used DGL, Meditech, Meditex (fertility), Semble along with a range of other systems, this is the best overall system I have used and offers the least downtime. The support team are fantastic, slightly ill advised in sports but are very skilled in the workplace. Pros Simple interface that covers all needs. Very few issues but even so, a direct line to the support team so rare downtime. Cons No issues come to mind at the moment. Genuinely any issues are resolved in real time. If I was to offer a suggestion, folders in the documents section can be useful to arrange documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2025 Hello Stephen, thank you very much for taking the time to complete a review. I'd like to say how much we appreciate your feedback and we are delighted to hear how MidexPRO covers all your needs. In particular, thank you for referencing our Support Team. We pride ourselves on having such a helpful and knowledgeable Team and I'll ensure your feedback is passed on. Regarding your suggestion on folders in the documents section, I will ask a member of the Team to contact you directly. Once again, thank you for taking the time to complete the review. Nina Gould, Operations Manager. GS Gill S. Medical Secretary Medical Practice ### "Thank you Midexpro staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 I have been very happy with Midexpro having used this for many years and having used other various software I find Midexpro is ideally suited for the requirements of a medical practice. Pros I find Midexpro very easy to use and is quite intuitive Cons Not sure I can answer this, there are probably some small things, but nothing too large as if there is I contact you and you usually sort it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2025 Dear Gill, thank you very much for your recent MidexPRO review. I'm delighted to read that you find the system intuitive and easy to use. Your comments regarding the Support Team being on hand to resolve any queries you have is great feedback and I'll be sure to pass them on. Once again thank you very much for taking the time to submit the review. Kind regards Lisa, Operations Manager AA Alessio A. Director and consultant psychologist Mental Health Care ### "Calls always answered and dealt with promptly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 Fantastic experience - would be even better to specialise the package for allied health (psychologists, OT, physios etc) professionals Pros It covers all the needs for a healthcare SME, and the support is outstanding - there is always a (very pleasant and helpful) human ready to take a call and help Cons Would appreciate the package focussing also on other professions specifically eg facilities to add psychometric questionnaires and online completion and scoring; giving patients access to own records etc Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) security and because it makes my PA’s life and invoicing easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2025 Hi Alessio, thank you very much for taking the time to complete a review. I'd like to say how much I appreciate your feedback and I'm delighted to hear how MidexPRO supports your business. Thank you for your comments regarding our Support Team, we pride ourselves on having a 'helpful human' ready to help and I'll ensure your feedback is passed on. With regards to your comments on broadening the package for other professions I've noted them for future reference. Once again, thank you for your feedback, it's much appreciated. Lisa Darby, Operations Manager. CM Cassie M. Medical secretary Medical Practice ### "Midexpro for med secs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 Very positive. The support is generally immediate which is so valuable. Pros Speed and ease of use. Accessibility and support. Cons The encryption. This is a niche concern probably only relating to letters sent to GPs - they don't like it. A lot of surgeries are advised not to click on a link. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) We were moving from a hospital who owned the licence - DGL made it prohibitively expensive for us to buy a licence and transfer data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2025 Hi Cassie, thank you very much for taking the time to send your recent review. I'm delighted to hear that you find MidexPRO accessible and easy to use. Your feedback for support is invaluable and I'll ensure your comments are passed on. Once again many thanks for taking the time to complete the review. Best wishes. Lisa Darby Operations Manager JD Jenny D. Medical Secretary Manager Hospital & Health Care ### "Excellent and an efficient service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2024 I have found MidexPRO to be extremely easy to use, makes my working day more efficient. Consultants are happier as they can access their database wherever they are (working in the NHS, abroad etc). The staff are very helpful and friendly, and will respond to any query in a timely fashion. Pros It is quick, efficient and easy to use. The staff are friendly, very helpful and knowledgeable Cons There is nothing not to like. I wish I had found MidexPRO sooner! Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) A couple of consultants had looked into MidexPRO and thought it would be beneficial. I trialled it with them, though it was an excellent product so introduced to further consultants and I am still advocating it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2025 Good morning Jenny, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and makes your working day more efficient. Lisa Darby Operations Manager JC Jane C. Practice Manager Medical Practice ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2024 It's been great. It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and personalise it. Meant that I had to redo a lot of things but now it's up and running it's not a problem. Pros Very easy to use and has lots of easy to use features once you get up and running. Love the bulk payments section. Cons When typing, if caps lock on, it doesn't switch round as in word to make initial cap with lower case following. Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. No self completing drop downs for addresses etc Switched from [PPM Express](https://www.capterra.com/p/240172/PPM-Express/) The above was not what I had but it didn't have PPM and it wouldn't let me leave it blank. Wanted something online so I didn't need to run a server. Also, wanted more functionality than was available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Good morning Jane, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and that you love the bulk payment section for invoices. With regards to your comments about duplicating GP's this is possible and i will ask one of the Team to reach out to you and show you how to speed this process up. Lisa Darby Operations Manager [View all Reviews](https://www.capterra.com/p/9040/MidexPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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