# MidexPRO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MidexPRO Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/9040/MidexPro --- # MidexPRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MidexPRO ## What is MidexPRO? MidexPRO is a UK Cloud-based Private Practice Management provider. Suitable for all Specialities and mobile optimised for access 24/7, 365 days of the year, worldwide. Created with you in mind to ensure the most up-to-date technologies are available to you & your team. FREE 30-day trial of the full system with help offered throughout from our excellent Support team. Ongoing training and Support is part of the package. GDPR compliant (ISO standards) NHS DSP Toolkit, Cyber Essentials. ## What is MidexPRO used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 111 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price £0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Chiropractic / 2025 - Healthcare CRM / 2025 - Medical Scheduling / 2025 - Mental Health / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Scheduling / 2025 - Chiropractic / 2025 - Electronic Medical Records / 2025 - Medical Practice Management / 2025 - Mental Health / 2025 - Patient Management / 2025 - Patient Portal / 2025 - Telemedicine / 2025 Do you work for MidexPRO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.midexpro.com/&name=MidexPRO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MidexPRO 4.9 (111) VS. [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price £0.01 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (111) Ease Of Use 4.5 (636) Value For Money 4.8 (92) Value For Money 4.3 (576) Customer Service 5.0 (106) Customer Service 4.2 (603) ## MidexPRO alternatives [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,368)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (515)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,283)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/9040/MidexPro/alternatives/) ## FAQs about MidexPRO Overview ### What problems does MidexPRO solve? MidexPRO solves fragmented patient administration by keeping records, communications, billing, documents, diaries, and payments in one system. It reduces manual invoicing, paper-based scheduling, slow patient lookup, and training bottlenecks. Medical secretaries, consultants, clinic administrators, and private practice teams benefit most from smoother clinic management, remote access, and faster support when issues arise. Answer based on 95 reviews Overview ### Which roles and teams benefit most from MidexPRO? MidexPRO is most used by practice managers, clinic managers, and operations leaders who oversee scheduling, billing, and day-to-day practice workflows. Medical secretaries, PAs, and administrative teams rely on it to manage appointments, patient records, and correspondence, while consultants and specialist clinicians use it to support efficient patient administration and follow-up. Answer based on 111 reviews Overview ### What company size and industries is MidexPRO built for? MidexPRO is built primarily for small healthcare organizations, with 95% of reviewers from small businesses and 48% from medical practices. It serves consultants, secretaries, cosmetic practices, medical specialists, psychiatrists, GPs, clinicians, private hospitals, and billing services, with strong use in hospital and health care at 34%. Answer based on 111 reviews Features and Usability ### What are the key features of MidexPRO? MidexPRO includes core practice management features such as patient records management, appointment scheduling, diary and recall tools, billing and invoicing, and financial reporting. Differentiating capabilities include customizable document templates, multi-practice access, secure cloud-based remote access, and integrated emailing and online payments for private medical practices. Answer based on 78 reviews Limitations ### Does MidexPRO have many bugs or technical issues? MidexPRO runs reliably for most practices and issues are usually resolved quickly through responsive support. Medical admins and clinic teams often describe stable day-to-day use with low disruption, though some mention occasional delays, confusing reporting areas, email key problems, or minor workflow irritations during updates and setup changes. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does MidexPRO integrate with? MidexPRO integrates with Xero, Stripe, Stripe Billing, Whereby, Compucare, Doctify, EVO Payments, Heidi, and Mailchimp. These integrations cover accounting, payments, video appointments, patient management, and email marketing, giving MidexPRO connections to 9 third-party tools and platforms. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does MidexPRO offer? MidexPRO provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic sessions, and documentation and videos offer self-paced reference material for teams learning the software. Answer based on 5 reviews Getting Started and Support ### What customer support options does MidexPRO offer, and how do users rate the experience? MidexPRO offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, easy to reach, and knowledgeable, with prompt call-backs, clear guidance, and issues often resolved quickly. Some mention occasional slowdowns or service hiccups, but updates and follow-up communication are usually timely. Answer based on 78 reviews Features and Usability ### How well does MidexPRO handle patient records? MidexPRO keeps patient records accessible, organized, and easy to search across clinics, notes, letters, and billing. Practice managers, consultants, and admin teams value the single patient file and remote access, though some want easier data entry, better document sharing, more customizable clinical fields, and broader support for specialist workflows. Answer based on 32 reviews ## Who uses MidexPRO? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 101 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 101 reviews Administrative 52% Administrative 52% Health & Medical 33% Consulting 8% Finance & Accounting 2% Others 5% Top industries Based on 101 reviews Medical Practice 50% Hospital & Health Care 34% Health, Wellness and Fitness 11% Mental Health Care 4% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.8 (58) 62.07% of 58 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Patient Scheduling 4.7 (41) 58.54% of 41 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Medical Billing 4.9 (40) 55.00% of 40 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Management 4.8 (27) 92.59% of 27 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Claims Management 4.8 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Calendar Management 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar MidexPRO 92 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Software designed for the healthcare industry Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Book meetings and appointments through a website or digital platform Online forms for managing client intake Accept and process online payment transactions Allows medical providers to engage patients in a variety of ways to ensure their health. Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Estimated waiting time in the queue Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (111) 4.7 Based on 111 reviews ## Pricing Value for money 4.8 (92) Free Trial Basic £0.01 Per User,Per Month Value for money 4.8 (92) 4.8 Based on 92 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Whereby](https://www.capterra.com/p/182733/appear-in/)[ EVO Payments](https://www.capterra.com/p/159661/EVO-Payments/)[ Compucare](https://www.capterra.com/p/205825/Compucare/)[ Heidi](https://www.capterra.com/p/10017474/Heidi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (106) 5.0 Based on 106 reviews ## User reviews Overall rating 4.9 Based on 111 reviews Filter by rating 5(100) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DS David S. Consultant ENT surgeon Medical Practice ### "Excellent system " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2026 Excellent system. Would thoroughly recommend it. I have used it for 30 years to run my private ENT practice. Pros Have used for nearly 30 years for my private practice, as a sole practitioner. It has been reliable and intuitive to use and has developed incrementally as things have changed in private medicine. Cons It is a bit expensive for a sole user. Access to the system is limited to one user at a time unless additional licences are purchased at extra cost. On other words, my secretary cannot use it at the same time as I use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2026 Thank you for your continued trust and support over the past 30 years. We’re delighted to hear that the system has been a reliable and intuitive part of running your private ENT practice and that our ongoing development has kept pace with changes in private medicine.We also appreciate your honest feedback regarding pricing and single-user access. We understand how important simultaneous access can be for sole practitioners working alongside administrative support, and your comments are valuable as we continue to review and improve our offering. Thank you again for your recommendation and for being such a long-standing client. Kind regards, Nathan Howse - Office Manager PE Peter E. Consultant in Pain Medicine Hospital & Health Care ### "MidexPro, The Optimum in a Private Medical Practice Support System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 Having previously explored earlier accountants packages which were always focussed on commercial needs and very restrictive in their application, MidexPro in contrast proved highly flexible and it was easy to define templates which suited one's personal needs and in build detailing particularly relevant to the medical profession. The report generation, practice expenditure keeping, VAT provision and quarterly report preparation were easy to produce and collate as were any type of monthly or annual return or report that might be needed for example to track cash flow, outstanding and delinquent accounts. Pros I have used this software from its inception when it was still an accounting package. It was highly versatile and proved very adaptable to all the varying needs of the medical profession. It has now matured into a fully functioning integrated support package for all aspects of private medical practice offering a wealth of services not only accounting but patient care, records maintenance, pharmacy, scheduling, diary and recall facilities as well as supplementary linked services Cons Nothing it has always proved extremely easy to use and with the current cloud based services software protection and updating is not an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Hi Peter, Thank you for your thoughtful review and for being with us since the early days. It’s great to hear that the software’s flexibility, reporting, and tailored features for medical practice have continued to meet your needs as it has evolved. We’re also pleased the move to cloud-based services made things smoother along with the updates that came with it. We appreciate your continued support and feedback. - Kind regards Nathan Howse - Office Manager DS David S. Consultant dermatologist Medical Practice ### "Overall View" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 35 years of uninterrupted successful practice, mostly due to Midex in the background. The ability to generate clinic letters and at the same time produce invoices is very helpful. The report section is also invaluable, not least when generating reports for HMRC. Pros Great back room support - the best. Nothing too much trouble and problems and efficiently solved. Very good value for money, especially when tax allowance is consjdered Cons Nothing. There is no significant problem and there is a constant development of new features. Not all the features will be used by all, but they are there if you wish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2025 Thank you so much for sharing such an encouraging and detailed review. We’re delighted to hear that our support team has consistently met your expectations and that Midex has contributed to the smooth running of your practice over the years. It’s fantastic to know that our features—from clinic letter generation to invoicing and reporting, continue to add real value to your workflow. We’re equally pleased that our ongoing development of new tools is appreciated, even if not every feature is needed by everyone. Your 35 years of uninterrupted success is an incredible achievement, and we’re honoured to have been part of that journey. Thank you for your trust, loyalty, and thoughtful feedback. Nathan Howse - Office Manager BH Bridget H. Practice Manager Medical Practice ### "Midex - Easy to Use and Reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2025 My experience with Midex has always been positive. I have been with Midex for 15years (pre Cloud based). I find it user friendly and easy to set-up and link to Healthcode for simple billing processes. Help and support are excellent for both simple and complex queries. Pros I particularly like the efficiency of being able to access a secure cloud based system with up-to-date patient clinical notes and accounts on hand from any location. As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps the smooth up to date running of clinics. Cons I am not altogether happy with the email system, although Word based it is difficult to edit and clunky, additionally I frequently have sent issues when sending to more than one recipient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2025 Thank you so much for taking the time to share your feedback, and for being such a loyal Midex customer for over 15 years. It’s wonderful to hear how the system has helped you manage your consultants and clinics so smoothly, especially with the flexibility of accessing everything securely from any location. We’re really grateful you’ve highlighted the positives, and we also truly value your honesty about the email system. We want this to work better for you, so one of our Support Team members will be reaching out directly to go through the issues you’ve mentioned and find the best solution. Your continued trust in Midex means a lot to us, and we’re committed to making sure your experience stays as positive and straightforward as possible. Kind regards, Nina Gould - Operations Manager JM Jamie M. Group Head of Operations Hospital & Health Care ### "Great service and team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2025 Open and transparent with communication. Honest, and to the point of the conversation. Great from start to finish. Pros The customer service was great. Dan was super helpful throughout and always on hand to answer questions. Cons Nothing so far. We are new to the system and at the moment, we require some adaptive changes to support our practice as we make the changes from one system to Midex. The team are open to supporting these developments, so lets wait and see! Switched from [Optix](https://www.capterra.com/p/141220/ShareDesk-Optix/) Billing management directly linked to the Midex system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’ve had a positive start with MidexPRO and that Dan and the team have been helpful throughout your onboarding. We truly value open and honest communication, so it’s great to know that this came through in your interactions. We also appreciate your feedback regarding the adaptive changes needed to support your practice. Your input is incredibly valuable, and we’re committed to working closely with you and supporting you every step of the way. Thanks again for choosing MidexPRO—we’re delighted to have you on board! Nina Gould Operations Manager CB Claire B. Practice Manager Hospital & Health Care ### "Best PPM software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 Great experience with Midex Pro as a software and also the Midex Pro team who are always happy to help. Pros Midex Pro is a fantastic software for private medical practice management. It has all the features needed to run a practice smoothly. No additional software is required. Great customer service too. Cons Could do with a multi practice task assignment feature for secretaries handling multiple practices at once. Alternatives considered [Semble](https://www.capterra.com/p/181314/Semble/) Reasons for choosing MidexPRO Midex Pro is significantly better for individual consultants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2025 Hello Claire, I hope you’re doing well. Thank you for sharing your thoughts on MidexPRO—your detailed insights help us grow and improve every day. I’m especially grateful for your praise of our Support Team. They work hard to be both knowledgeable and responsive, and I’ll be sure they see your kind words. You also mentioned a few concerns, and I’d like to understand them better. One of our team members will reach out to discuss this in more detail. Thanks again for your time and honest feedback. It’s invaluable to us as we continue refining MidexPRO. Warm regards, Nathan Howse - Support Team Leader SC Stephen C. Medical secretary Medical Practice ### "Secretaries Midex Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2025 Having previously used DGL, Meditech, Meditex (fertility), Semble along with a range of other systems, this is the best overall system I have used and offers the least downtime. The support team are fantastic, slightly ill advised in sports but are very skilled in the workplace. Pros Simple interface that covers all needs. Very few issues but even so, a direct line to the support team so rare downtime. Cons No issues come to mind at the moment. Genuinely any issues are resolved in real time. If I was to offer a suggestion, folders in the documents section can be useful to arrange documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2025 Hello Stephen, thank you very much for taking the time to complete a review. I'd like to say how much we appreciate your feedback and we are delighted to hear how MidexPRO covers all your needs. In particular, thank you for referencing our Support Team. We pride ourselves on having such a helpful and knowledgeable Team and I'll ensure your feedback is passed on. Regarding your suggestion on folders in the documents section, I will ask a member of the Team to contact you directly. Once again, thank you for taking the time to complete the review. Nina Gould, Operations Manager. GS Gill S. Medical Secretary Medical Practice ### "Thank you Midexpro staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 I have been very happy with Midexpro having used this for many years and having used other various software I find Midexpro is ideally suited for the requirements of a medical practice. Pros I find Midexpro very easy to use and is quite intuitive Cons Not sure I can answer this, there are probably some small things, but nothing too large as if there is I contact you and you usually sort it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2025 Dear Gill, thank you very much for your recent MidexPRO review. I'm delighted to read that you find the system intuitive and easy to use. Your comments regarding the Support Team being on hand to resolve any queries you have is great feedback and I'll be sure to pass them on. Once again thank you very much for taking the time to submit the review. Kind regards Lisa, Operations Manager AA Alessio A. Director and consultant psychologist Mental Health Care ### "Calls always answered and dealt with promptly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 Fantastic experience - would be even better to specialise the package for allied health (psychologists, OT, physios etc) professionals Pros It covers all the needs for a healthcare SME, and the support is outstanding - there is always a (very pleasant and helpful) human ready to take a call and help Cons Would appreciate the package focussing also on other professions specifically eg facilities to add psychometric questionnaires and online completion and scoring; giving patients access to own records etc Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) security and because it makes my PA’s life and invoicing easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2025 Hi Alessio, thank you very much for taking the time to complete a review. I'd like to say how much I appreciate your feedback and I'm delighted to hear how MidexPRO supports your business. Thank you for your comments regarding our Support Team, we pride ourselves on having a 'helpful human' ready to help and I'll ensure your feedback is passed on. With regards to your comments on broadening the package for other professions I've noted them for future reference. Once again, thank you for your feedback, it's much appreciated. Lisa Darby, Operations Manager. CM Cassie M. Medical secretary Medical Practice ### "Midexpro for med secs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 Very positive. The support is generally immediate which is so valuable. Pros Speed and ease of use. Accessibility and support. Cons The encryption. This is a niche concern probably only relating to letters sent to GPs - they don't like it. A lot of surgeries are advised not to click on a link. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) We were moving from a hospital who owned the licence - DGL made it prohibitively expensive for us to buy a licence and transfer data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2025 Hi Cassie, thank you very much for taking the time to send your recent review. I'm delighted to hear that you find MidexPRO accessible and easy to use. Your feedback for support is invaluable and I'll ensure your comments are passed on. Once again many thanks for taking the time to complete the review. Best wishes. Lisa Darby Operations Manager [View all Reviews](https://www.capterra.com/p/9040/MidexPro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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