--- title: "MidexPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MidexPRO the right Medical Practice Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/9040/MidexPro/reviews/" page_type: "reviews" language: "en" --- MidexPRO 4.9 (112) [View alternatives](https://www.capterra.com/p/9040/MidexPro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 9th, 2026 # Reviews of MidexPRO Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews BH Bridget H Practice ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps the smooth up to date running of clinics.“ September 13, 2025 TG Tabitha G ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Diary configuration is less suited for when clinic hours may vary or have a bi-weekly schedule that includes some hours that are the same each week, with some hours that alternate bi-weekly.“ June 24, 2026 DS David S Consultant ENT surgeonMedical Practice, Self-employedUsed the software for: More than 2 years. “It has been reliable and intuitive to use and has developed incrementally as things have changed in private medicine.“ May 12, 2026 JC Jane C Practice ManagerMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. “ December 9, 2024 PE Peter E Consultant in Pain MedicineHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “It was highly versatile and proved very adaptable to all the varying needs of the medical profession.“ April 28, 2026 DS David S Consultant ENT surgeonMedical Practice, Self-employedUsed the software for: More than 2 years. “On other words, my secretary cannot use it at the same time as I use it.“ May 12, 2026 DS David S Consultant dermatologistMedical Practice, Self-employedUsed the software for: More than 2 years. “The report section is also invaluable, not least when generating reports for HMRC.“ November 17, 2025 JC Jane C Practice ManagerMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and personalise it. “ December 9, 2024 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Alessio A. Director and consultant psychologist Mental Health Care Used the software for: 1-2 years ### "Calls always answered and dealt with promptly " January 6, 2025 5.0 Fantastic experience - would be even better to specialise the package for allied health (psychologists, OT, physios etc) professionals Pros It covers all the needs for a healthcare SME, and the support is outstanding - there is always a (very pleasant and helpful) human ready to take a call and help Cons Would appreciate the package focussing also on other professions specifically eg facilities to add psychometric questionnaires and online completion and scoring; giving patients access to own records etc Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) security and because it makes my PA’s life and invoicing easier Review Source Response from Avebury Computing January 7, 2025 Hi Alessio, thank you very much for taking the time to complete a review. I'd like to say how much I appreciate your feedback and I'm delighted to hear how MidexPRO supports your business. Thank you for your comments regarding our Support Team, we pride ourselves on having a 'helpful human' ready to help and I'll ensure your feedback is passed on. With regards to your comments on broadening the package for other professions I've noted them for future reference. Once again, thank you for your feedback, it's much appreciated. Lisa Darby, Operations Manager. JD Jenny D. Medical Secretary Manager Hospital & Health Care Used the software for: 1-2 years ### "Excellent and an efficient service" December 19, 2024 5.0 I have found MidexPRO to be extremely easy to use, makes my working day more efficient. Consultants are happier as they can access their database wherever they are (working in the NHS, abroad etc). The staff are very helpful and friendly, and will respond to any query in a timely fashion. Pros It is quick, efficient and easy to use. The staff are friendly, very helpful and knowledgeable Cons There is nothing not to like. I wish I had found MidexPRO sooner! Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) A couple of consultants had looked into MidexPRO and thought it would be beneficial. I trialled it with them, though it was an excellent product so introduced to further consultants and I am still advocating it. Review Source Response from Avebury Computing January 2, 2025 Good morning Jenny, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and makes your working day more efficient. Lisa Darby Operations Manager LT Linda T. Practice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Helpful approach to issues, much more computer literate than me, but did not make me feel foolish" November 30, 2023 3.0 Pros Easy to use and there are many options Cons I feel sometimes a short cut could be available. Review Source Response from Avebury Computing December 7, 2023 Hello Linda and thank you for taking the time to leave a review of MidexPRO. I am pleased that you found the system has many options to help you and that Support were very helpful. I am going to ask one of the team to call you regarding the short cut you mentioned to see if they can help you. We do have some, but not for all tasks due to the amount of Specialities that use MidexPRO who use us in a different way to others. That said, if there is something you have noted for change, we might be able to see if that would benefit the system as a whole as part of our Change Process. Thank you once again for taking the time to comment and we hope we can help you find a solution to a short cut. Kind regards Caroline Corrigan Director JC Jane C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Easy to use" December 9, 2024 5.0 It's been great. It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and personalise it. Meant that I had to redo a lot of things but now it's up and running it's not a problem. Pros Very easy to use and has lots of easy to use features once you get up and running. Love the bulk payments section. Cons When typing, if caps lock on, it doesn't switch round as in word to make initial cap with lower case following. Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. No self completing drop downs for addresses etc Switched from [PPM Express](https://www.capterra.com/p/240172/PPM-Express/) The above was not what I had but it didn't have PPM and it wouldn't let me leave it blank. Wanted something online so I didn't need to run a server. Also, wanted more functionality than was available. Review Source Response from Avebury Computing December 20, 2024 Good morning Jane, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and that you love the bulk payment section for invoices. With regards to your comments about duplicating GP's this is possible and i will ask one of the Team to reach out to you and show you how to speed this process up. Lisa Darby Operations Manager CM Cassie M. Medical secretary Medical Practice Used the software for: Less than 6 months ### "Midexpro for med secs" December 20, 2024 5.0 Very positive. The support is generally immediate which is so valuable. Pros Speed and ease of use. Accessibility and support. Cons The encryption. This is a niche concern probably only relating to letters sent to GPs - they don't like it. A lot of surgeries are advised not to click on a link. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) We were moving from a hospital who owned the licence - DGL made it prohibitively expensive for us to buy a licence and transfer data Review Source Response from Avebury Computing January 6, 2025 Hi Cassie, thank you very much for taking the time to send your recent review. I'm delighted to hear that you find MidexPRO accessible and easy to use. Your feedback for support is invaluable and I'll ensure your comments are passed on. Once again many thanks for taking the time to complete the review. Best wishes. Lisa Darby Operations Manager OM Olivia M. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Midex Pro - great system!" December 11, 2023 5.0 The support team are always available and willing to help, when support is required. Pros We have used Midex Pro for several years and have always found it very user friendly. Cons Not being able to send multiple invoices within the one email (multiple patients and invoices) Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) Other users had recommended Midex Pro and I'm glad we made the swtich Review Source Response from Avebury Computing December 12, 2023 Thank you Olivia for leaving us a review. I am really pleased you think the system is great and User friendly. Unfortunately, it isn't possible to send multiple emails with multiple documents/invoices to patients. The main reason is we would need to add multiple encryption tools to each patient via a BCC option. Where we undertake the most stringent actions against any potential risk to accessing data, I feel that this would open the door slightly to risks that would simply be too much to control and would cause a larger strain on the system itself, risking slowness along with the potential GDPR concern. From a functional point of view, I understand that this would save you time and we ensure other elements counter time verses action, but in this case, I feel the risk is high and therefore, wouldn't be able to investigate this as a change to the system. Kind regards and thank you again for your comments. Caroline Corrigan Director. NK Nikki K. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Midex Pro review" July 30, 2024 4.0 Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me. Pros The system is easy to use to find patients and add documents etc. We had a new member of staff start last week and she has said how easy it is to use. Cons The diary is difficult due to us having so many diaries and this means that double bookings can happen if lots of people try to book. I think it needs a little looking at to make it smoother for people who see patients in various locations. We have up to 4 hospitals with theatre bookings and clinic bookings. No 2 weeks are ever the same so this does make it a little complicated. Hopefully this can be looked at and made simpler somehow Reason for choosing MidexPRO I looked at many companies whose names I cannot remember. MidexPRO were able to offer us what we needed and we were recommended them from another clinic. I spoke to the clinic involved and they have been with them years and were very happy. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)[Medesk](https://www.capterra.com/p/166286/Medesk/) DGL we have been with for 20 years but the system was just a little old and did not offer all the products needed. We tried Medesk but were only with them 3 months as they were not at all suitable for our needs. Review Source Response from Avebury Computing August 2, 2024 Dear Nikki, thank you very much for taking the time to complete a review for MidexPRO. I'm delighted to hear that you find the system easy to use and that your new starters are also finding it easy to navigate. Our Support Team are always happy to help and support, thank you for your comments I'll be sure to pass them on. Your feedback on the diary feature is very important to us, managing multiple diaries is something we have discussed and I'll ensure your comments are added to the request list for further discussion. Once again, many thanks for taking the time to review MidexPRO, Kind regards. Lisa SH Shamima H. Clinic Manager Medical Practice Used the software for: 1-2 years ### "Easy and Efficient" March 22, 2024 5.0 I don't think I have enough words to describe my overall experience. The team have been amazing, \[sensitive content hidden\] in particular. He helped me set up the account and was very patient with me throughout the process. I admit I wasn't the easiest to communicate with but \[sensitive content hidden\] followed through! Thank you soo much for all your help \[sensitive content hidden\] :D Pros Well.. MidexPro is very straight forward and easy to use! Once you figure out how to use the system, I promise you, you will stick to it. The part that sold it for me is the team behind MidexPro. They are professional, easy to communicate and contact, efficient, friendly and so much more! Cons The log in time out :( its a great security to have in place but for me personally, I wish there was an option to remove the automatic log out system. Switched from [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) I switched mainly because I struggled to contact the team when I needed help. I was not able to call them and all communications were via email. It was a nightmare. Review Source Response from Avebury Computing March 27, 2024 Dear Shamima, thank you so much for taking the time to complete a review for MidexPRO. I'm delighted to hear that you find the system straight forward and easy to use and that you've had such a positive experience with the Support Team. I will ensure your comments are passed on. With regards to your feedback on the security process, I believe the team have now spoken with you regarding this. Once again, thank you for taking the time to submit a review. Best wishes Lisa Darby Operations Manager SV Stephanie V. Senior Administrator Medical Practice Used the software for: 1-2 years ### "Southampton Anaesthetic Service LLP Review" October 5, 2023 5.0 We had many problems initially setting up MiDex as we are a fairly 'unique' business set up. MiDex worked very patiently with us whilst this was being set up and was a big learning curve for us and MiDex. Pros MiDex is a very easy system to use and is far better than our old system DGL. The layout is great and easy to follow and offers a great range of reports that can be adapted to our needs. The Support Desk answer queries quickly. Cons Debt chasing is not so clear on MiDex. I know we can run reports off for outstanding invoices, however, it would be great in there was a feature that highlights daily which invoices need to be chased. Once chased the invoice 'drops off' for a period of time and will appear back after eg 8 weeks if still outstanding. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) The main reason why we switched is because MiDex links in with Xero - our accountancy platform - so we are already ready for Making Tax Digital. Review Source Response from Avebury Computing October 11, 2023 Good morning Stephanie Thank you so much for taking the time to leave a review of MidexPRO. I am really pleased to see that you find us easy to navigate and has all the functions you need. I will pass your comments back to Support and the team who will be really pleased to hear how well your migration went and that your queries are answered quickly. With regards the debt chasing, I have asked Alastair from Support to call and speak to you. It looks like there is a setting on your system that is set to 60days rather than the normal 4 weeks. Alastair will explain how to amend this which will ensure going forward, this setting is checked to give you what you need. Thank you again for taking the time to leave a review and if there is anything that you need in future regarding tweaks or functions, please do not hesitate to contact us. Kind regards Caroline Corrigan Operations Director . JF Jess F. Consultant Dermatologist Medical Practice Used the software for: 2+ years ### "Midexpro" November 23, 2021 5.0 Excellent overall experience and couldn’t run my dermatology practice efficiently without them. Highly recommend. Pros The layout and intuitive use is fantastic. It’s easy to use and the new midexTask feature helps organise patient administration such as checking results. We can take online payments easily. Having used more traditional systems in the past this is fantastic in comparison and they are constantly adding new helpful features and always answer the support telephone! Cons We had to have an additional account so myself and my secretary could access at the same time. Switched from [DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/) DGL was not easily portable between hospitals and had poor customer service as well as being very expensive. Additional charges of thousands of pounds were requested to retain my own patients data when the private hospital that held the contract shut down. Review Source Response from Avebury Computing November 26, 2021 Thank you Jess or the wonderful comments you gave the software and the team. I am really pleased to read that you find MidexPRO easy to use and favourable to your previous supplier. Should you need any assistance in the future, please do contact Support. Again, thank you for taking the time to leave your wonderful comments, I will pass on your comments to the team. Kind regards Caroline Corrigan Operations Director. CS Cathy S. Medical Secretary Medical Practice Used the software for: 1-2 years ### "An overall Medical Secretary review" August 19, 2024 5.0 Excellent overall, helpdesk are always very helpful and it does not matter how silly the questions is! Pros The efficiency of the help desk, scanning in medical notes etc Cons Sometimes the accounts are a little bit confusing when doing a account report for aged debtors. Review Source Response from Avebury Computing August 22, 2024 Hi Cathy, thank you very much for your recent Capterra review. It's great to hear how MidexPRO is supporting you and the features you find most useful. There is no such thing as a silly question and your feedback on the Support Desk is very much appreciated. I'll be sure to pass it on. With regards to the reporting feature, I'll ask the Team if there's any other supporting material with might be able to help. Once again, thank you taking the time to send your feedback. Kind regards Lisa Darby, Operations Manager WB Will B. Operations Medical Practice Used the software for: Less than 6 months ### "MidexPRO for excellent management of medical and clinical practices." September 7, 2023 5.0 We had to find a new practice management system in a very short space of time. We looked at other options, one of which said it would take 8 weeks to set up... in this day and age, 8 weeks? Madness.So we called MidexPRO and explained our problem, that we had less than one week to get set up with a new practice management solution and these guys delivered. Nothing was ever a problem and honestly, it was a breeze to get set up and off and running. Many software programs have unnecessary features that no one uses, leading to high expenses and poor customer service. However, this was not the case once we started using MidexPRO.We are very happy with this software and highly recommend it to anyone seeking other solutions. They are a good team and will certainly get you up to speed in no time. Pros Outside of all the features needed by medical admin staff and consultants, MidexPRO delivers all of this and more. But what makes MidexPRO an excellent choice is the team behind the software. Our onboarding experience was excellent - the team are slick, professional, super responsive and all-around good guys. If any issues arise, it's an email or phone call away to get a quick response and solution. Training for new team members is thorough, in-depth and easy. Both our admin team and consultants are very impressed with this software and I cannot champion the team at MidexPRO enough. Cons We have no complaints or problems with the system. All our ideas are already planned for the future. The system is very strong and easy to use, and we haven't encountered any issues or drawbacks so far. Review Source Response from Avebury Computing September 11, 2023 Thank you so much Will for taking the time to leave a review. I am really pleased to read your comments and I will share them with our team. The Support team especially will be thrilled to hear how their help has given you a great experience thus far. Please do remember that we are on hand to support you and your team with training now and in the future with new tools and improvements and encourage you to let us know if at any time, we can help improve your experience of MidexPRO. Kind regards Caroline Corrigan Operations Director. GF Grace F. Medical Secretary Hospital & Health Care Used the software for: 2+ years ### "Easy, manageable and overall great " November 14, 2023 5.0 have used midex for 3 years now with my consultant and i wouldn't want to use anything else Pros Its ease of use - being able to manage everything in once place and I am constantly learning new features and having already used it for 3 years learning even more things is great ! Cons Nit picky bits but not detrimental - it doesn't recognize "/" forward slashes when labelling documents - Review Source Response from Avebury Computing November 27, 2023 Thank you Grace for taking the time to leave a review of MidexPRO. I am really pleased to see that you find the system very easy to use and that the new features we offer, give you all you need to support your work. With regards the forward slash, this is often a problem with saving PDFs from Word rather than a specific MidexPRO rule. Unfortunately, we are unable to change this as Word is a product of Microsoft and nothing we can control. I will speak to one of the Support Team to give you a call and explain further or offer an alternative solution just in case I have missed anything. Thank you once again for a lovely review and I hope we continue to deliver a great product to you. Kind regards Caroline Corrigan Director. SB Sarah B. Senior Medical Secretary Hospital & Health Care Used the software for: 2+ years ### "Great little private practice database!" July 13, 2021 5.0 For me, it did everything I needed it to do and was a pleasure to use. Pros I have been using Midex Pro for 15 years initially using the word processing package for the clinic letters and raising the invoices for a busy and successful orthopaedic consultant. I have always found the system very intuitive and easy to use and it flows well. The team at Midex Pro are always on hand to answer queries either by phone or e-mail and they are very open to new ideas and suggestions from the users to improve things. I liked the statement reminder feature which helps keep on top of things well and everything is in one place and very accessible. There are so many features which work very well and probably many more I have never needed to use! I have never had any real issues with it. Cons Nothing that springs to mind actually. I might have mentioned it before now if there was :) Review Source Response from Avebury Computing July 16, 2021 Thank you Sarah for such a wonderful review. The team always like to work with clients to improve the functionality where its needed and as you've used the system for some years, you will have seen MidexPRO evolve into the Practice Management system it is today. Those suggestions and improvement have come, in some part, from User experience and we are really grateful that you and others have made suggestions. Long may it continue! I will pass on your comments to the team and know they will be really pleased. Thanks again for taking the time to do this review. Kind regards Caroline Corrigan Operations Director. DR DENISE R. SELF EMPLOYED Health, Wellness and Fitness Used the software for: 2+ years ### "EXCEPTIONAL PROFESSIONAL SOFTWARE" December 7, 2020 5.0 The benefits of Midex Pro are innumerable - not only does this software provide an excellent and efficient practice module but is progressing with additional features on a regular basis and the reason for its efficiency lies with its staff. I cannot speak highly enough of the superb professional support and help provided - their email support service again is excellent - each member of staff I have had the pleasure of dealing with "go above and beyond to assist with any issues" - nothing is too much trouble for them and consequently this makes my job so much easier - they are to be highly commended and recommended Pros Having worked with Midex Pro software for the past 10 years - I cannot envisage using any other form of Software in the foreseeable future - its features and its efficiency have steadily progressed over the years and continues to do so- from appointments-invoicing- accounts - document templates - case notes etc - facilities for End of Year Accounts - everything one needs in order to run an efficient and reliable Practice - perfect of both Consultants and secretaries or sole Practitioners Cons If I had to pinpoint one area I was disappointed with after the upgrade of Midex Pro and that is the actual layout of the diary which now provides a vertical view of the diary where previously it was horizontal - horizontal view provided sight of the entire clinic day and provided information in an instant - now you have to scroll down the page in order to locate the information which can sometimes be missed Review Source Response from Avebury Computing December 9, 2020 Many thanks Denise for a wonderful review. We are all thrilled to see how much you have enjoyed MidexPRO along with noting the superb customer service had. I have sent a link to your review, over to the team. I have spoken to my Software team asking them to review you comment made about scrolling on the diary. If we can make this work better for you, we will. I will update you on a personal email to you. Once again, thank you for taking the time to leave a glowing review. Kind regards Caroline MK Michelle K. Private Medical Secretary Medical Practice Used the software for: 2+ years ### "Excellent software" February 9, 2022 5.0 I have been with MidexPro now for some years and they are always very helpful and supportive. Their product is evolving all the time with new features added regularly and overall it makes my life, as a busy secretary, so much easier and more efficient. Pros It is exactly what it says on the tin! Easy to use and the support is great. The ebilling facility is particularly great! Cons The third party contacts/insurers etc - deleting out of date GPs/contacts/insurers etc could be made a little simpler. Review Source Response from Avebury Computing February 14, 2022 Thank you, Michelle for taking the time to leave a wonderful review of MidexPRO. I will pass on your comments to the team. With document deletions, we do appreciate that to delete something is a little long winded. Those steps were put into place to avoid Users mistakenly deleting documents. Previously, to restore a 'mistake' involves the Software team searching for the document & restoring and often the urgency of the request means deviation from other work and updates. However, if you are looking to remove large amounts of out-of-date data, there is a Purge document found on the Navigation bar under 'Legal'. If you wish to list the data you wish to be removed, and send to Support, we can do this work for you. Support can help with information on what you will need to keep for HMRC reasons and can help with the Purge document as well. Thank you again for your kind comments and taking the time to leave a review. Kind regards Caroline Corrigan Operations Director aG annette G. marketing Comms Business Manager Hospital & Health Care Used the software for: 1-2 years ### "Parkside Private Secretarial Services and Midex " June 15, 2023 5.0 Pros We did not have a generic private medical system, after trailing a few we went with Midex, the platform is really simple to use and the support is great. Cons We have restrictions with our location so at time we cannot utilise all of the services offered Review Source Response from Avebury Computing June 26, 2023 Thank you Annette for taking the time to leave us a review. We have taken a lot of advice from current Users to help ensure a less complicated experience of using the system so to read that you feel its simple to use, is great feedback. The system is ever expanding with new partnerships and tools that can help Clinicians and those connected, to enhance your experience further. Do keep checking the Information Sheets for new updates or the information on the System itself, when we introduce new tools. When you are in a position to use them, the team will be happy to help and show you how best to use them. Kind regards and thank you again Caroline Corrigan Operations Director EB Eloise B. Practice Manager Medical Practice Used the software for: 2+ years ### "Great system to help with running a busy practice" October 1, 2021 5.0 We have been using Midexpro for over 16 years now and it has grown and developed as has our practice. It is a straightforward and easy to use software system. Pros The software covers all areas of running a busy practice. It is so useful to have everything we need integrated into one system. Cons We have discussed with Midexpro how we want to move to a more paperless office and at the moment this does not meet our requirements but I believe this is something they are working on and we hope will be set up soo. Review Source Response from Avebury Computing October 6, 2021 Thank you Eloise for your wonderful review. I will pass on your comments to the team who will be really pleased to hear them. Yes, you are correct in saying we are working on making our software, more paperless We are working on offering an App that will help you and other clients using MidexPRO. It is currently in the scoping stage and work is likely to begin in the next few months. Paperless is high on our priorities as a business and we have made some great headway already with offering clients the ability to use the Patient Portal and encryption emailed for invoices, receipts and letters along with a number of other features available. Once the App is completed, it takes us one more step in completing our Paperless goal. Thank you once again, for taking the time to leave us a constructive review. Kind regards Caroline Corrigan Operations Director. DS Dee S. Practice Manager Medical Practice Used the software for: 2+ years ### "5 Star" March 8, 2023 5.0 Very positive experience with Midex Pro. This is why we have worked with them for 17 years. Pros I have been using Midex Pro for 17 years. It is accessible whether I am in the office or on the move. I use it for all the billing, patient registration, letters and documents. Thanks to Midex Pro, our practice is very organised and using the diaries enables us to keep the clinics running smoothly.We rarely have any problems but when we do, the level of attention, we receive from the support staff is second to none. I highly recommend Midex Pro. Cons Honestly, nothing. I highly recommend Midex Pro. Review Source Response from Avebury Computing March 10, 2023 Thank you Dee for that '5\*' review! I am really pleased to read how the team and software are getting it right for you. I will pass on your comments to them and I know that will make their Friday afternoon! Thank you again for taking the time to leave a review of the system and we hope to continue to support your clinical needs. Kind regards Caroline Corrigan Operations Director. JC Jo C. Practice Manager Medical Practice Used the software for: 2+ years ### "Midex Pro Review" May 23, 2024 5.0 Pros I have had an excellent experience with Midex Pro. Easy to use and navigate. Great to be able to switch from one practice to another. It does everything you need to enable you to run your private practice with ease. If needed the support team are absolutely fantastic and always there to help. Cons Nothing, the system works well and the support team are just great. Review Source Response from Avebury Computing May 29, 2024 Good Morning Jo, thank you very much for taking the time to send a review regarding your experience with MidexPRO. I'm delighted to hear that MidexPRO is supporting your private practice and you find it easy to use and navigate. I'll pass your comments on regarding the support team it's always great to receive fantastic feedback. Best Wishes Lisa Darby, Operations Manager AS Angela S. Head of Operations Hospital & Health Care Used the software for: 1-2 years ### "KMSS - Review" March 14, 2024 5.0 Excellent. Easy to use, and responsive support team when needed Pros Easy to use, for both staff and consultants. Good support from IT team when needed Cons Financial reporting. It would be helpful to have the facility to create own report templates from custom report function. Review Source Response from Avebury Computing March 18, 2024 Hi Angela, thank you for taking the time to submit a review for MidexPRO. I'm delighted to hear that you find the system easy to use and that the Support Team are responsive and helpful. With regards to your feedback on financial reporting, this is something that has been highlighted before and has been added to our development plan. Once again thank you for your feedback. Lisa Darby - Operations Manager SM Sally M. Consultant Haematologist Health, Wellness and Fitness Used the software for: 6-12 months ### "review of Midexpro" September 25, 2023 5.0 very positive including excellent support staff Pros It is easy to use, easy to access and navigate. It is a secure data environment Cons Many of the features I do not use and it can be a little clunky at times. Reason for choosing MidexPRO it was recommended Review Source Response from Avebury Computing September 29, 2023 Hi Sally, thank you so much for leaving a review of MidexPRO. I will pass on your comments to the team who will be pleased to hear your comments. I will ask one of the team to call you regarding 'clunkiness' of the system. I wonder if there are some settings on your PC that might need adjusting? Leave this with me and I'll ask Support to give you a call. Thank you once again for taking the time to leave us a Review. Kind regards Caroline Corrigan Operations Director. amS anne marie S. company director Medical Practice Used the software for: 2+ years ### "excellent product" October 10, 2023 5.0 Highly recommended. Pros I have not used anything other than Midex Cons Nothing.If I'm unsure I will ring and ask and the customer support will help me through my problem. Review Source Response from Avebury Computing October 13, 2023 Thank you Anne Marie for taking the time to leave us a review. I am very pleased to see that you are very happy with MidexPRO as a software and that the Customer Service is equally good. I will be sure to pass your comments on the Support team who will be really pleased to hear your comments. Thank you once again for your time and we look forward to continue the excellence service. Kind regards Caroline Corrigan Operations Director. CR Charles R. Surgeon Medical Practice Used the software for: 2+ years ### "Long time user" February 9, 2024 5.0 Excellent. Pros This is a long term tool that has been a great friend to me and my team for 30years. The transition to cloud based has been easy, with the offering improved Cons \- Reason for choosing MidexPRO Colleague using . Review Source Response from Avebury Computing February 20, 2024 Hi Charles, Thank you so much for your kind feedback. I'm delighted to hear that you find MidexPRO so easy to use and I'm even more delighted to hear that the system has been a great friend to you over the last 30 years. We pride ourselves in our product and our people and consider clients part of the family! Many thanks, Lisa Lisa Darby Operations Manager OQ Omar Q. Consultant Plastic Surgeon Hospital & Health Care Used the software for: 2+ years ### "Great service and functionality" March 30, 2022 5.0 Excellent overall. Pros As a consultant, I love the fact that I can easily access my patients' records and my clinic and theatre diaries. The support is second to none and it is always easy to get hold of one of the team. Cons Need to improve online booking system but the team are working on this and have taken on board our concerns. Review Source Response from Avebury Computing July 22, 2022 Thank you Omar for those kind words. I am really pleased to read that the software is working well for you and is easy to navigate. I will feed back your comments to the rest of the team who will be very happy to hear them. The online booking functionality has had some significant improvements completed recently to allow for more data to be captured at point of registration. We continue to gather feedback and make improvements as we go on this feature and soon, Patients will be view (securely) their documents and invoiced. Thank you again for taking the time to leave a review. Kind regards Caroline Corrigan Operations Director. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.