# WritePad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WritePad the right Chiropractic solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90429/WritePad/reviews --- WritePad 3 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WritePad Ease of use 3.0 Customer Service 2.9 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RL Rose L. Used the software for: ### "Simply Awful. Highly Irresponsible. Unethical. " October 6, 2016 1.0 Please do not consider using this software. Take one look at it first, and you'll see how inferior it is to other platforms that are out there. The most important thing for systems like this is customer support, and Writepad's is AWFUL. Not to mention, I paid $5500 to build a bridge between it and my PM software, and after over 2 years, it is STILL NOT FUNCTIONAL and they will not give me my money back. They are liars, thieves, and incompetents, and I would highly recommend you look elsewhere. Writepad is a horrific EHR. Their customer support is minimal, nobody knows how to fix the problems that the system has, reporting for CMS is a nightmare (I question whether it's even compliant), and importantly, THEY ARE NEVER READY ON TIME FOR DEADLINES. For example, they were not ready for ICD-10 transition last October 1, 2015, and it led to an INSANE amount of extra work to manually input and change all the codes throughout the month of October and into November. I asked them to compensate us for the fact that their inability to adjust their software in time led to tens of thousands of dollars in lost productivity, additional physician overtime hours, and denials, and they wouldn't even give me a tiny credit on my customer support costs for the year. THE IRONY!!! This year, 1700 new CPT codes were added, and they are STILL NOT READY (It's 10/6/16). We called them, and they said that they are "testing out some new versions" and that they may have it ready next week. Um...hello? The deadline was October 1!! I am now manually inputting all of these codes. Do you really want to be with an EHR system that is never ready in advance of the deadlines? Don't you think clinics need some time to integrate industry-wide changes like this into their practice ahead of the deadlines? I mean - this company is truly a joke. As physician groups, we suffer enough as it is through the whims of government regulation. The last thing we need is an obsolete EHR system with terrible support and a platform that wouldn't impress a programmer from the 1990s that cannot get their act together and be prepared in time for these changes. Do yourself a favor and look elsewhere. This is the worst EHR that we have ever had, and NOBODY ELSE IN THE INDUSTRY has ever heard of them. There is a reason for it. Go elsewhere. Review Source RS Richard S. Owner Chiropractor Hospital & Health Care Used the software for: 2+ years ### "A very capable customizable software" September 9, 2016 5.0 I am an upper cervical Atlas Orthogonal chiropractor. I have done customizing screens for my practice. Learning the software is not always easy. However, once you have figured it out it is pretty powerful in my opinion. I have patients who have given my notes to MD's who said my notes are very good. Pros customizability, stability, pretty fast once you learn it Cons Learning curve can be steep Review Source TB Thom B. System Admin Financial Services Used the software for: 6-12 months ### "Writepad as my notepad" December 6, 2018 5.0 Pros I'm using writepad as my notepad because it is more convenient and also it has advance features that can be used. Cons You need to familiarize yourself in order to maximize the use of writepad. There a lot of words it offers so it is difficult to understand what you need. Review Source VR Verified Reviewer Owner/Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Not my favorite " May 24, 2019 3.0 It is okay. I rather use other programs. Pros Can do a lot of detail. Ease of regular notes is good. Cons I used this in an office for three years. Takes a lot of training to learn, and glitchy. I have entered in new patient notes just to have it crash and I end up having to redo it. Review Source MS Macey S. Production Assistant Medical Practice Used the software for: 6-12 months ### "Pros & Cons" June 28, 2018 3.0 Pros It would be usable for many more practical purposes such as for taking notes in classroom or similar setting. Cons Some of the text translations are so wildly off that it can be difficult to guess what word was intended. Review Source GL Gloria L. Used the software for: ### "0 Stars if I could" October 12, 2015 1.0 I would not recommend this product to even the worst of my enemies. We've had this product for a few years, and the thought, "Wow, this is a great program" has NEVER passed our minds. The only reason why we keep it is because it would be incredibly annoying to change to another EHR, especially with this whole transition to ICD 10. Completely outdated, glitchy, buggy, and not ready for ICD-10, even though it has been A WEEK AND A HALF AFTER IT WAS SUPPOSED TO HAVE BEEN READY. You can never get anyone in the tech department or customer service on the line, and they never give you a callback EVEN when you leave messages for them. Not so surprisingly enough, the only department that actually picks up the phone is the sales department! It is October 12, 2015, WritePad. WHY ARE YOU NOT ICD 10 READY?! And WHY is your program always so glitchy, and slow?? Review Source DC Dean C. Doctor Medical Practice Used the software for: 2+ years ### "Software produced better notes than hand-written but too complicated" July 27, 2016 1.0 Pros notes were very quick to produce. Still not worth the price. Cons the quality of the notes was very poor - nearly unreadable Review Source MC Michael C. Doctor Medical Practice Used the software for: 2+ years ### "Been a Writepad user for over 4 years" June 11, 2016 2.0 Pros The software is adequate but the support is terrible Cons Their support is the worst I've ever dealt with from a vendor. Review Source RB Ryan B. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Awful EHR" October 3, 2016 2.0 Very poor experience. Terrible customer service to go along with an inefficient product. Pros The day I stopped using it Cons Poor workflows, not tablet friendly (although they will tell you it is), editing templates much more complicated than other EHRs. Review Source SH Steven H. owner manager Used the software for: ### "Mabey they have changed-check the return policy-you will probably want to use it." August 19, 2016 3.0 I bought this garrishly colored amalgam of buttons several years ago. I could never figure out how to get it to print my notes (even with tech support) so I just threw it away. You can learn a lot about a software just by reading their return policy. Theirs was something like 48 hours from when you got it in the mail. Who has time to see that they made a huge mistake in 48 hours? Then you are stuck just like I was. Review Source RB Rob B. Medical Practice Used the software for: ### "WritePad Smiles" February 27, 2015 4.0 Pros Ease of use and ease of communicating with vendor. I have found that this has been a very helpful product not just for me but also for my colleagues. Cons There is always a few things that can be improved upon. Nothing is perfect for everyone. The user interface, I suppose, could be a little better. Review Source SS Steven S. Used the software for: ### "Writepad" January 29, 2015 5.0 My clinic was wiped off the face of the earth during an EF-5 tornado in 2011 and we did not loose a single note. We had been using Writepad since 2004. I recommend Writepad because Ican costumize the program to my clinics needs for specfic documentation. And I am picky! Review Source FA Femi A. Senior Manager Accounting Used the software for: Less than 6 months ### "Functional Application" April 25, 2019 4.0 Pros It is simple to use and quite effective with patients and intra staff communication Cons Needs loads of time to learn about the full functionality and integrating it with other programs has been very worrisome Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.