--- title: "OmTrak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OmTrak Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/90467/OmTrak/" page_type: "product" language: "en" --- # OmTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OmTrak ## What is OmTrak? OmTrak Software is ideal for the design & construction of many facilities, schools, malls, and infrastructure. OmTrak manages critical building information and allows easy project collaboration between owners, architects, builders and contractors. OmTraks tools will streamline construction tasks and produce quality building information for handover, saving thousands of dollars and reducing delays. Digital handover files are easily transferred to Facility Management Systems. ## What is OmTrak used for? [Project Portfolio Management](https://www.capterra.com/project-portfolio-management-software/)[Other Construction Software](https://www.capterra.com/other-construction-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Top alternative Featured Overall rating Based on 117 user reviews Reviews sentiment Positive 82% Neutral 16% Negative 2% Starting price $1000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OmTrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.omtrak.com&name=OmTrak) ## OmTrak Overview Updated August 2026 AI summary OmTrak offers cloud-based construction management for organizations of all sizes, supporting project oversight, document management, contractor coordination, scheduling, estimating, and job costing. With features like mobile access, audit trails, RFI and submittals, and offline capabilities, it enables teams to manage project records, compliance, and collaboration across complex construction and maintenance workflows on web or mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OmTrak 4.2 (117) VS. [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $1000 Per User, One Time Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (117) Ease Of Use 4.6 (148) Value For Money 3.9 (56) Value For Money 4.4 (138) Customer Service 4.3 (72) Customer Service 4.6 (143) ## OmTrak alternatives [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) [Procore](https://www.capterra.com/p/56250/Procore/) [4.5 (2,674)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/56250/Procore/) [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141080/iAuditor/) ## FAQs about OmTrak Overview ### What problems does OmTrak solve? OmTrak solves slow, manual project documentation and defect-tracking workflows by making uploads, updates, reports, and correspondence easier to manage in one place. Construction teams, subcontractors, project administrators, and maintenance staff use it to reduce phone-tag, improve traceability, speed handovers, and keep manuals, drawings, and condition data accessible. Answer based on 46 reviews Overview ### Which roles and teams benefit most from OmTrak? OmTrak is most used by project managers, project engineers, and coordinators who need to track construction workflows, documents, and deadlines across active jobs. Engineering, architecture, and quantity surveying teams use it for design reviews and cost visibility, while directors, operations leaders, and contract administrators rely on it for oversight, compliance, and stakeholder reporting. Answer based on 117 reviews Overview ### What company size and specific industries is OmTrak built for? OmTrak is designed for large organizations in construction, government, commercial, infrastructure, large facilities, and major education sectors. It fits enterprises and other sizeable operators that manage complex projects, compliance, and coordination across these industries. Features and Usability ### What are the key features of OmTrak? OmTrak includes core project management tools like project tracking, rescheduling, and reporting/analytics, plus differentiators such as document management for O&M manuals, approval process control, and defect management through the Site Works module. Commonly cited features also include document upload, email notifications, photo-based issue tracking, and asset tracking. Answer based on 46 reviews Overview ### How well does OmTrak work for project management? OmTrak works well as a central project management hub for construction handover, asset tracking, defect management, and document control. Large project teams often value the shared visibility and organized records, but some users find reporting limited, task assignment less flexible, and parts of the interface clunky compared with other systems. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does OmTrak integrate with? OmTrak integrates with SAP Business One. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does OmTrak offer? OmTrak provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for reviewing product steps and features. Answer based on 8 reviews Getting Started and Support ### What customer support options does OmTrak offer, and how do users rate the experience? OmTrak offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, fast, and helpful, with clear advice that aids issue resolution. Some note that support quality can vary by contact person, and projects needing training or tailored setup may require closer coordination. Answer based on 21 reviews Features and Usability ### How easy is it to upload documents in OmTrak? OmTrak makes document upload straightforward for many construction teams, especially for handover files, manuals, photos, and defect records. Contractors and subcontractors often find the structured folders and shared access helpful, though some users mention repetitive data entry, unclear submission status, slow navigation between sections, and a learning curve. Answer based on 33 reviews ## Features AI summary Based on 4,090 Construction Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Construction Management software: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) OmTrak supports **Project Management** and **Document Management**, giving construction teams a way to track work, organize project records, and keep key files accessible throughout the job lifecycle. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated features, including **Mobile Access** (**51%**) and **Job Costing** (**56%**), which help teams update information from the field and monitor project expenses more closely, helping businesses improve coordination, control costs, and keep project information in one place. Access Controls/Permissions Define levels of authorization for access to specific files or systems Approval Process Control Manage the process of evaluating documents or requests submitted for approval Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Trail A record of all activities within the system, including user access, changes made, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags OmTrak 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial: Specialized for organizations who focus on commercial projects and processes - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Estimating: Forecast the cost and resources required to complete a project - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Residential Properties: For residential properties - RFI & Submittals: Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference. - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Version Control: Track revisions and updates made to files and navigate between different versions - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (117) 3.9 Based on 117 reviews ## Pricing Value for money 3.9 (56) Basic $1,000 Per User,One Time Value for money 3.9 (56) 3.9 Based on 56 reviews ## Integrations [ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (72) 4.3 Based on 72 reviews ## User reviews Overall rating 4.2 Based on 117 reviews Filter by rating 5(46) 4(50) 3(19) 2(2) 1(0) Mentioned topic Sorted by most recent BP Brad P. Contract Manager Construction ### "RATINGS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 12, 2020 There customer support is very good, straight onto any emails raised. Pros Easy to Use and navigate around, good customer support Cons Question about robot at log in stage when it ask for it three times Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 17, 2020 Thanks so much for the review Brad! We are glad you like our customer support. We are working on the robot issue, thanks for letting us know. Kind regards OmTrak Support AC Anne-Marie C. Ward Clerk Hospital & Health Care ### "Om Trak Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 11, 2020 Way of having in writing proof of repairs needed for our ward and date of when repairs were listed to show our maintenance dept. Pros Ease of use. Proof of written material. Easy way of having maintenance review every repair we need. Cons Can't think of anything at the moment, I find it easy to use Switched from [MEX Maintenance](https://www.capterra.com/p/56749/MEX/) Hospital made the switch. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Stewart S. Construction manager Construction ### "Tracking DLP/Manual" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2020 Able to track onto maintenance and DLP Pros Importing and exporting information into the manual Cons If the structure of the manual is not set up correctly at the start you did not have the option of selecting other and provide info Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL James L. Quantity Surveyor Computer Software ### "OMTRAK - Used for completion documents at Grafton Hall " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 10, 2020 Overall experience is ok. Could have been much better if we had proper training on how to use the system before we were 6months into the job. It has to be implemented at the start and there be a training with consultants and subcontractors. There generally is no issue with consultants and main contractors working out how to use the system but its the workers onsite that are not mobile phone savy and find it very difficult to show where a defect is on the site works app on your phone when he can barly work his phone in the first place.. Pros 1) Everything is done electronic - if set up correctly - automatic notifications get sent to subs. 2) Very good for defects - Good feature where you can print the QR codes for each room to stay on top of defects Cons 1) Needs more colours - most people like things in different colours so its visually easier to see - it is just Blue and white. 2) There needs to be a function where the main contractor can upload pdf files on behalf of a subcontractor without having to change the settings all the time but still shows who uploaded that pdf - this is due to subcontractors not keeping up with the technology. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 17, 2020 Hi James, Thanks for the review! You have given us some fantastic feedback. I will send this to the IT Department and our OmTrak team. kind regards, OmTrak Support SP steve P. Completions Manager Construction ### "Use of Omtrak for Defects and O&M's" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Pros Ease of use, very fast customer service (we're constantly reacting to subbies needs in the field and Omtrak are all over this). Flexibility of exporting and ease of information received. Cons Only able to apply Defects to one subbie, for example some issues need two or three subbies to complete a job. Need to create defect workflows. Exporting PDF's can take time when Omtrak says "you will receive a link" Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Matt G. Foreman Construction ### "Defect management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 9, 2019 For a person in my position (out in the field) OmTrak is the perfect way to manage defects on the go. Pros OmTrak is a clear cut way to manage defects - the defects can be broken right down from different areas of the project right down to specific rooms. This makes allocating defects along with closing them out a simple process Cons The application for mobile devices is easier to use than the computer programme Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Deepu N. Project QA/QC Manager Construction ### "Omtrak for Construction Closeout" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2019 Very good. Pros Easiness in use and user friendly. Unique Assets schedule that can be build under parent child relationship. Access to all concerned parties makes the documentation easy. Very fast servers for accessing and retrieving data. Cons Personally all features and well kept benefiting one way or other. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LE Louie E. Senior project engineer Construction ### "Fantastic tool for the construction industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2019 Defects management is easy, photographic reports are easily and quickly generated and the close out experience is streamlined and efficient, saves a massive amount of hours for for defects management And collation of Manuals and as builts Pros The ease of use of this platform, the pre-saved information that is tailored to your client is a huge time saver and makes our job to track drawings, as builts and defects management along with each reporting tool makes it extremely simple To track each and every element easily Cons Could definitely use a dashboard visual Upgrade Reasons for choosing OmTrak OmTrak provided more features than Aconex field Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP Denish P. Business Development Manager Medical Devices ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 9, 2019 Pros Ease of Use, Features & Functionalities Cons At this point nothing to complain. All good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC antony C. Head of Project Delivery aqnd Customer Care Construction ### "Defect Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 9, 2019 positive - always willing to support our learning and features of the product Pros The system is easy to use and apply both remotely and in the office. Cons The reporting requires significant time investment to export data and apply pivot tables to get it into the form required. Reasons for choosing OmTrak the business was supportive of its defect management abilities. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/90467/OmTrak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Simpro vs OmTrak](https://www.capterra.com/compare/10529-90467/Simpro-Enterprise-vs-OmTrak)