# Page 3 | OmTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is OmTrak the right Construction Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90467/OmTrak/reviews --- OmTrak 4.2 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of OmTrak ## Showing most helpful reviews Showing 51-75 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK John K. Asset Manager Government Administration Used the software for: 6-12 months ### "On the right Trak" August 7, 2019 4.0 I personally thought the overall product is very good and if it was used on every project then it would certainly be beneficial for the client. Pros The operation and maintenance Manuals module is very good and would highly recommend this for any new project. Cons The operation and maintenance manual section needs to be customised to suit the clients needs. This is not a fault with the product itself but needs collaboration between the client and the builder to ensure the right outcomes are met otherwise it doesn’t work. The problem is each project is different with different systems used so the consistency and standardisation is never the same which is a problem for the client. Review Source bD bernedette D. designer Construction Used the software for: 2+ years ### "Web Fm Manuals" August 7, 2019 5.0 We are a fire protection company that does design and install. Using OmTrak is easy to use and easy to teach to anyone who is unfamiliar with the soft ware. Pros Easy to use, separate sections that clearly set out project design elements and materials. Maintenance section is very easy also as it has a choice to have industry standard template of maintenance or you can input a custom one. When you have finished inputting the data you can select to have a copy in pdf sent to your email. Cons Review of the sections could be better with comments of sections in larger writing. Being able to unlock a section to edit would be better than having to email the system administrator. Review Source CP Clinton P. Mechanical Draftsperson Construction Used the software for: 2+ years ### "Simple and Easy to Use" August 8, 2019 4.0 Pros OmTrak has a clean interface that is easy to operate and find what you are after. With Operation Manuals, I like that it formats the information automatically without me having to do anything except put the data in. Cons Occasionally, information inserted does not get uploaded and it has to be redone, which wastes time. Review Source ND Neil D. Director Construction Used the software for: 2+ years ### "Used For Bunnings Projects" August 7, 2019 4.0 Still one of the easier systems to navigate Pros All documents, manuals maintenance info can be uploaded quite easily. Sectional setup and referencing is quite easy Cons Have sometimes found difficulty in navigating especially when submitted documents have been returned for amendment after review. Review Source JC John C. Property Advisor Education Management Used the software for: 2+ years ### "Om Track Reciew - WEB FM user" August 8, 2019 4.0 This is the area that Condition Assessment data and Reports are entered, updated and stored for Ministry of Education schools . It has been easy to access and is a useful tool. Pros Useful storage for a library of condition assessments Cons Readability. The appearance on the screen is a little cramped. Review Source DP David P. Engineer Construction Used the software for: 2+ years ### "OMTRAK for Maintenance" August 8, 2019 5.0 Pros Allows for all assets to be tracked. Useful for large projects with 1000's of maintainable assets. Cons Review process can be cumbersome as new information cannot be added until review has been rejected back to stage 1 of the process. Reason for choosing OmTrak Client specified Review Source RP Rachod P. Senior Electrical Engineer Design Used the software for: 1-2 years ### "OmTrak for Electrical Services Design" August 7, 2019 4.0 Pros It is a good platform especially for O&M Manuals review and sign-off. It has features for users to add/track history of and review. The software allow documents to be organised to suit user preference. Cons There isno option to open an item that has been reviewed/approved. Which mean, once it is approved, it cannot be changed. There should be a feature to change even if the item is reviewed. Review Source SS Stewart S. Construction manager Construction Used the software for: 2+ years ### "Tracking DLP/Manual" February 11, 2020 4.0 Able to track onto maintenance and DLP Pros Importing and exporting information into the manual Cons If the structure of the manual is not set up correctly at the start you did not have the option of selecting other and provide info Review Source SM Suzanne M. Projects Administrator Construction Used the software for: 2+ years ### "OMTRAK" August 7, 2019 4.0 Information being contained to the one system instead of documents being sent at different times to different people has been a great time saver. Pros The "Site Works" function is good as it keeps an accurate list of defects to be completed. Being able to upload all of your documentation on the one system is valuable and saves time. Cons Not clear when you upload information whether it has been sent or seen by anyone. I haven't received training on Omtrak, but I found it hard to discern if I'd uploaded correctly and the information had been sent to the appropriate people. It's not clear. Review Source AH Allan H. Project Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "User Manual Completion" August 7, 2019 5.0 Pros We utilise Omtrak for the ease of completion of our end user manuals. It makes the completion and approval seamless. Cons I domt like that once submitted you don't have the option to undo your submission Review Source JT Jasna T. Project Administrator Construction Used the software for: 2+ years ### "great platform" August 7, 2019 5.0 helps a lot with handover at the end of a project Pros the inter-connectivity of all the features Cons it can be a bit daunting for fist time users, connecting the bits and understanding how they "talk" to each other Review Source LC Lynton C. Project Director Construction Used the software for: 1-2 years ### "Review from Construction sector subcontractor" August 7, 2019 5.0 OmTrak has given us the opportunity to streamline the O&M Manual delivery and has saved a lot of follow up queries from building owners after project handover. Pros The Software is generally easy to use and follows logical steps. Uploading our site specific documentation is simple. Cons The way our clients set up the flow is sometimes convoluted and more complex than is necessary however i realise this is not a software fault. Review Source PG Paul G. Project Manager Construction Used the software for: 2+ years ### "Paul G review " August 7, 2019 5.0 Overall is a great tool and very useful Pros Easy to use and consolidate / streamline O&M process Cons The cost can be high for initial set up, User customisation limited, Review Source AH Angela H. Admin Assisstant Construction Used the software for: 2+ years ### "My Review" August 7, 2019 5.0 Great Pros I like the Customer Support and service. Cons The only thing that could be improved is have more information on the daily emails and maybe the defect section if anything Review Source WR Wayne R. Facility Manager Facilities Services Used the software for: 2+ years ### "OMTRAK Review" August 7, 2019 5.0 Operational Manual Management Pros Easy to use, good user interface that is intuitive. Cons Nil, the software was very easy to use overall. Review Source DP Damien P. Contracts Admin Construction Used the software for: 2+ years ### "Damien P Review " August 7, 2019 4.0 Pros software is easy to use. Lots of options for uploading, etc Cons I don't find any aspects of Omtrak particularly problematic. Review Source ID Indika D. Quantity Surveyor Construction Used the software for: 2+ years ### "Handy Project Tool" August 12, 2019 4.0 Pros To keep and trace project information, mails Cons No option to save draft emails. More functions could be added Review Source VB Vinayaka B. Senior Associate Architecture & Planning Used the software for: 1-2 years ### "ease of navigation and reiview" August 8, 2019 4.0 after reviewing over 3000 sections the process was too long. not sure if the setup could be easier or whether this was fault of initial setup. Pros the ability to track status of our standing reviews good use for defects on site Cons review process is too cumbersome- to many clicks to see something. Review Source SC Samantha C. Contracts Administrator Construction Used the software for: 1-2 years ### "OmTrak Review" August 8, 2019 4.0 I have had a great experience with OmTrak a reps, the service is great and they are always around to help if you have any questions or issues Pros I think it's very easy to use and self explanatory Cons That there are certain items that can't be tweaked to fulfill internal polices Review Source SV Simon V. Project Manager Civil Engineering Used the software for: 1-2 years ### "Omtrak review" August 7, 2019 4.0 Pros Ease of use, simplicity, user friendly, mobile app Cons Defects module was a bit slow to use. Creating new defects need to be streamlined. Perhaps the ability use location data or a reference drawings, etc to autopopulate required fields Review Source MM Mark M. Project Manager Construction Used the software for: 2+ years ### "Doc Reviews" August 7, 2019 5.0 Pretty happy with the software and I would continue to use this into the future. Pros Functionality and ability to use it for document approvals - makes the process easier to manage rather than using emails where it is difficult to track and administer. Overall the functions are very well thought of for managing documentation. Cons It was a little slow or laggy - I suspect this is more to do with the size of the content rather than the software. Review Source CA Cameron A. Senior Engineer Airlines/Aviation Used the software for: 2+ years ### "Infrastructure Commissoining" August 7, 2019 5.0 Traceability through defect tracking was fantastic and better than any other system used. Pros The way that OmTrak/WebFM controlled the commissioning process and defect process for 6 major projects. The use of the photo capturing and defect detailing which was easily managed post inspection was great. Cons You had to have an account to take the defect photos rather than multi engineers then uploading to a single account after the site inspection. Review Source SH Sidhanth H. Site Engineer Construction Used the software for: 2+ years ### "Wonderful product with endless potential " August 7, 2019 4.0 Pros This product makes it very easy to submit information to the clients. There are no bugs or issues with the website which makes OmTrak very reliable. I prefer this method over the traditional word/PFD documents to submit O&M manuals. Cons This website has a lot of potential which I feel is underutilized and I wish different avenues can be explored, especially with the development of BIM in construction. Review Source MW Michael W. Project Engineer Construction Used the software for: 1-2 years ### "OmTrak for Compilation of O&M Manual" August 7, 2019 5.0 Pros The software made it very easy for subcontractors unfamiliar with such a system to easily upload documents in the correct locations. The ability to add comments also made the review process much easier. Cons No issues or complaints. Very easy to use. Review Source NM Neil M. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "Post project" August 7, 2019 4.0 We used omtrack as the receptacle for all project related information, drawings, O&M’s, certificates etc at the completion of the upgrade of our hospital, it has been very useful for this post project. We looked at migrating our CMMS to WebFM but budget constraints may impact this decision. Pros It is a one stop shop for all project related information Cons The key to using Omtrack is the search engine and I took a while to learn how best to use this Review Source Similar Products Featured