# Page 4 | OmTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is OmTrak the right Construction Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90467/OmTrak/reviews --- OmTrak 4.2 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of OmTrak ## Showing most helpful reviews Showing 76-100 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH Darren H. Service Manager Construction Used the software for: 1-2 years ### "Ease of use" August 7, 2019 5.0 Easy to use, the complete package. Pros I found OmTrak so easy to use, when inputting information of the project I was working the help was always there. Cons No cons, everything about this platform was a delight to work with. Review Source HJ Hayden J. Project Coordinator Construction Used the software for: 1-2 years ### "OmTrak review" June 5, 2019 5.0 Pros Ease of uploading documentation that is required by the end user Cons No all end users believe the software is Defence complaint. This may need to be communicated better Review Source WC Wilna C. Project Officer Building Materials Used the software for: 2+ years ### "Omtrak Ease of Use" August 7, 2019 5.0 Helps with on time payment of our accounts as we are now able to upload handover documentation as per customer requirements. Pros Program is easy to use and makes it easy to upload all required documentation. Cons At the start there were way too many emails reports coming through, but once this is setup correctly or as per your requirements, it is managed way better. Review Source SB Susannah B. Project Manager Civil Engineering Used the software for: 1-2 years ### "Probably more powerful if I invested more time in understanding it" August 7, 2019 3.0 Pros It makes it simple to share documents. I can see history of comments Cons slow to log in and load. so many steps to get anything Review Source JG JEFFREY G. Building Services Engineer Construction Used the software for: 2+ years ### "MPlan Review" August 11, 2019 4.0 Experience is good. Clients access to building records is extremely valuable Pros project content is adequate and accessibility is good. Ability for building owners to store and access building and maintenance issues is of high value Cons BMS section could be included in Mechanical Services as there are duplications which become tiresome. Review Source WN Wilson N. Hydraulic Engineer Civil Engineering Used the software for: 6-12 months ### "OmTrak Review" August 13, 2019 4.0 It is pleasant to review the documentation on Omtrak however the sub-section and section need to be altered to suit Pros The software separate action emails/approval emails Cons Too many sub-sections that require to be approved even though the contractor submit the same documentation across all sub-section Review Source AW Andrew W. Design Coordinator Construction Used the software for: 1-2 years ### "Organised and customisable way of managing project information" August 7, 2019 5.0 Great customer support and end user was happy with the outcome. Pros Easy to customise specific to the project in an organised and presentable format. Cons Difficult to jump between sections and hard to see a snapshot of what has been uploaded to each section. Also time consuming to upload information. Software is also a bit slow when jumping between sections. The USB provided on handover is hard to navigate as the folders are not labeled with a description. Reason for choosing OmTrak Client specified Review Source MH Mark H. Director Used the software for: Less than 6 months ### "Total understanding and control from cradle to grave product and service " April 8, 2018 5.0 Pros Ease of understanding with control and monitoring on the whole development on a daily bases. With added value, you can control all soft and hard FM functions up to 50 years keeping your but mainly The client in control whilst keeping costs down. Cons At this time I can't say but I can see why subcontractor or suppliers will not like this product and the services it can offer not only to the main contractor or the developer but the end user. Review Source HP Hannah P. Project Manager Construction Used the software for: 2+ years ### "Review" August 8, 2019 5.0 labour hours to generate manuals Pros eliminates soft copy operating and maintenance manuals, ease of access for information, maintenance reminders, easy review process between contractor consultants etc. Cons weekly automated email updates from jobs that have been completed for more than 2 years. Review Source ML Michael L. director Construction Used the software for: 1-2 years ### "subcontractor" August 7, 2019 3.0 was invited to use OmTrack as a subby to a head contractor Pros central repository for project documents Cons harder to use than other similar systems Review Source JW Jeyco W. project manager Construction Used the software for: 2+ years ### "good tool" August 7, 2019 5.0 good Pros easy to use, comprehensive information. Holistic and detailed information can be accessed. Cons it would be good to add an interface between site plans and conditions, i.e an interactive map you can click to specific area then add conditions rather than typing. Review Source AT Adam T. Project Manager Construction Used the software for: 6-12 months ### "Sub-Contractor Using OMTrak" August 7, 2019 3.0 Provides a good framework for the submission of our QA & ITP documentation. Pros A central depository for all project QA & ITP documentation. Organised in a easily traceable way. Cons Sometimes laborious to upload multiple documents for one section. Review Source JM John M. Architect Architecture & Planning Used the software for: 6-12 months ### "Better than the old days" August 7, 2019 3.0 Pros Easier that the previous method of sorting through piles of manuals. Cons You have to start again from the beginning if something is not approved. Hard to see the tracked changes. Review Source CD Caeleb D. Operations Manager Construction Used the software for: 2+ years ### "Defence Projects" August 8, 2019 4.0 Pros Easy to use for Defence Manuals, much preferred over the old "Paper" system. Cons Assignments for tasks and/or delegations could use more flexibility. Certain assignments have caused unfinished works for multiple years. Review Source CN Craig N. Project Manager Construction Used the software for: 6-12 months ### "Generally Pretty Good Product" August 7, 2019 4.0 Pretty happy generally, just took a while to update multiple items at a time. Pros Easy to use, easy to track issues, easy to upload data/photos Cons Generally ran slow, and took a long time to update Review Source RD Ross D. Project Engineer Construction Used the software for: 6-12 months ### "OmTrak" August 7, 2019 4.0 Took a bit to get up to speed, but was easy to use. Pros Easy to track the issues, know what is outstanding and know what needs to be resubmitted. Cons Needed an easier way to copy paste if there were similarities. Review Source ZR Zach R. Production Manager Construction Used the software for: 2+ years ### "Easy" August 7, 2019 4.0 Pros A good program that you could use throughout the duration of the whole project Cons A lot of follow up email with reports even after the project is complete with nothing required for us. Review Source AK Arsh K. Electrical Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Review" August 7, 2019 4.0 It’s good Pros All the docs can be organised properly and saved for future Cons Navigation is a bit hard. Forward and backward options would have been good Review Source JD Josh D. Site manager Construction Used the software for: 6-12 months ### "End user om tracker" August 7, 2019 4.0 Delivery of client satisfaction. With all infomation available Pros The ability to track and organise scheduled maintenance Cons The time required for uploading documents and data imput/ and field naming Review Source CR Clinton R. Director Construction Used the software for: 2+ years ### "OmTrak Review" August 7, 2019 5.0 Pros This software is very easy to use and the support was great. Cons There is really nothing i can say that i didn't like regarding this software. Review Source RR Rafik R. Manager Education Management Used the software for: 1-2 years ### "Informed Project management" August 8, 2019 5.0 Overall it is a good experience for large projects involving many teams. Pros As a member of the project it helped me understand the various project steps and when I'll need to be involved. Cons Sometimes I would receive too many updates that are not relative to what I do. A user selection of updates would be good. Review Source GR Glen R. Quantity Surveyor Construction Used the software for: 1-2 years ### "Beneficial for client" August 7, 2019 4.0 Pros Definite benefits for the client at the end of a construction project around the Operation and Maintenance Manuals. Cons The functionality could be a bit more user friendly. Reason for choosing OmTrak It was closed by the client so we had no choice to use any other product. Review Source DP Denish P. Business Development Manager Medical Devices Used the software for: 2+ years ### "Ease of use" October 9, 2019 5.0 Pros Ease of Use, Features & Functionalities Cons At this point nothing to complain. All good. Review Source tT terry T. Estimator/Contracts Administrator Construction Used the software for: 1-2 years ### "Using Omtrak" August 7, 2019 5.0 we are using it for site manuals and it saves time setting manuals for the client as everything they want is titled. Pros It is easy to move through the sections to find the headings required Cons it can be time consuming entering every item individually Review Source GW Geoff W. Senior Building Control Officer Government Administration Used the software for: Less than 6 months ### "A Good Solution for Project Management" August 13, 2019 3.0 Pros I found it easy to track updates and new documents uploaded by the various contractors. It was good at the end of the project when all uploaded documents were collated and provided to the building owner and Council as part of the CCC process. Cons No real issues were encountered with the software. Reason for choosing OmTrak OmTrak was chosen by the project team and Council was involved on the discussions about using it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.