--- title: "OmTrak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OmTrak Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/90467/OmTrak/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # OmTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OmTrak ## What is OmTrak? OmTrak Software is ideal for the design & construction of many facilities, schools, malls, and infrastructure. OmTrak manages critical building information and allows easy project collaboration between owners, architects, builders and contractors. OmTraks tools will streamline construction tasks and produce quality building information for handover, saving thousands of dollars and reducing delays. Digital handover files are easily transferred to Facility Management Systems. ## What is OmTrak used for? [Project Portfolio Management](https://www.capterra.com/project-portfolio-management-software/)[Other Construction Software](https://www.capterra.com/other-construction-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Top alternative Featured Overall rating Based on 117 user reviews Reviews sentiment Positive 82% Neutral 16% Negative 2% Starting price $1000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OmTrak?[Manage this product listing](https://www.g2.com/products/omtrak/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OmTrak 4.2 (117) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $1000 Per User, One Time Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (117) Ease Of Use 4.6 (1,450) Value For Money 3.9 (56) Value For Money 4.4 (1,253) Customer Service 4.3 (72) Customer Service 4.6 (1,403) ## OmTrak alternatives [4.5 (2,680)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (99)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about OmTrak Overview ### What problems does OmTrak solve? OmTrak solves scattered construction handover records, email-based approval tracking, and incomplete defect closeout by centralizing manuals, certifications, asset data, drawings, and photos. Builders, subcontractors, building services managers, clients, and facility owners use it to assign reviews, monitor submissions, document defects, and deliver organized O&M information at project completion. Answer based on 77 reviews Overview ### Which roles and teams benefit most from OmTrak? OmTrak is most used by project managers, project engineers, and coordinators who track project tasks, documentation, schedules, and stakeholder actions. Engineering and design teams manage technical deliverables and project changes, while quantity surveyors and contracts administrators oversee costs, contracts, and approvals. Directors and operations managers monitor project status and delivery performance. Answer based on 117 reviews Overview ### What company size and specific industries is OmTrak built for? OmTrak is designed for large organizations in construction, government, commercial real estate, infrastructure, large facilities, and major education sectors. It is aimed at leading firms and providers that manage complex projects, making it most suitable for enterprise-scale operations rather than small or mid-sized businesses. Features and Usability ### What are the key features of OmTrak? OmTrak includes core project management, data visualization, and rescheduling features, with document management for drawings, operation and maintenance manuals, and asset data. Reviewers frequently discuss SiteWorks defect management, document uploads, approval workflows, photographic defect reports, and email notifications for tracking submissions, reviews, and project handover. Answer based on 46 reviews Overview ### How well does OmTrak support construction project management? OmTrak supports construction project management with a central workspace for assets, documents, defects, and handover records. Large project teams value organized project tracking and access for multiple parties, while some users find reporting, task assignments, dashboards, and navigation less flexible than dedicated project management platforms. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does OmTrak integrate with? OmTrak connects natively to SAP Business One. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does OmTrak offer? OmTrak provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance for users getting started. Answer based on 8 reviews Getting Started and Support ### What customer support options does OmTrak offer, and how do users rate the experience? OmTrak offers email/help desk, a knowledge base, phone support, and chat. Users commonly describe support as fast, responsive, and helpful, particularly for field needs and end-user outcomes. However, some report that support quality varied when project contacts changed, and others wanted clearer training and tailored assistance. Answer based on 21 reviews Features and Usability ### How easy is it to upload documents in OmTrak? OmTrak simplifies document upload and handover by keeping manuals, photos, and project files in organized locations. Construction teams and subcontractors value centralized sharing, status visibility, and review comments, though bulk uploads can feel repetitive or slow, and some users want clearer confirmation that submissions reached the right people. Answer based on 33 reviews ## Features AI summary Based on 4,165 Construction Management reviews Capterra reviewers highlight these as the top features buyers look for in Construction Management software: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) OmTrak supports **Project Management** and **Document Management**, giving construction teams a way to plan work, track progress, and keep project files organized in one place. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated capabilities, including **Job Costing** (**56%**) and **Mobile Access** (**51%**), which help businesses monitor project expenses and keep field teams connected from anywhere, allowing teams to stay on budget and maintain visibility across day-to-day operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Approval Process Control Manage the process of evaluating documents or requests submitted for approval Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Trail A record of all activities within the system, including user access, changes made, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags OmTrak 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial: Specialized for organizations who focus on commercial projects and processes - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Estimating: Forecast the cost and resources required to complete a project - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Residential Properties: For residential properties - RFI & Submittals: Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference. - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Version Control: Track revisions and updates made to files and navigate between different versions - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (117) 3.9 Based on 117 reviews ## Pricing Value for money 3.9 (56) Basic $1,000 Per User,One Time Value for money 3.9 (56) 3.9 Based on 56 reviews ## Integrations [ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (72) 4.3 Based on 72 reviews ## User reviews Overall rating 4.2 Based on 117 reviews Filter by rating Counts reflect reviews available in this feed. 5(46) 4(50) 3(19) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful QS Quantity Surveyor Quantity Surveyor Used the software for: 1-3 years ### "OMTRAK - Used for completion documents at Grafton Hall " 4.0 February 11, 2020 Overall experience is ok. Could have been much better if we had proper training on how to use the system before we were 6months into the job. It has to be implemented at the start and there be a training with consultants and subcontractors. There generally is no issue with consultants and main contractors working out how to use the system but its the workers onsite that are not mobile phone savy and find it very difficult to show where a defect is on the site works app on your phone when he can barly work his phone in the first place.. Pros 1) Everything is done electronic - if set up correctly - automatic notifications get sent to subs. 2) Very good for defects - Good feature where you can print the QR codes for each room to stay on top of defects Cons 1) Needs more colours - most people like things in different colours so its visually easier to see - it is just Blue and white. 2) There needs to be a function where the main contractor can upload pdf files on behalf of a subcontractor without having to change the settings all the time but still shows who uploaded that pdf - this is due to subcontractors not keeping up with the technology. CM Completions Manager Completions Manager Used the software for: 3-5 years ### "Use of Omtrak for Defects and O&M's" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 Pros Ease of use, very fast customer service (we're constantly reacting to subbies needs in the field and Omtrak are all over this). Flexibility of exporting and ease of information received. Cons Only able to apply Defects to one subbie, for example some issues need two or three subbies to complete a job. Need to create defect workflows. Exporting PDF's can take time when Omtrak says "you will receive a link" SH Senior Hydraulic Engineer Senior Hydraulic Engineer Used the software for: 1-3 years ### "OmTrak Review" 3.0 August 8, 2019 It has some good features but lacks smoothness of other similar products. Pros The custom-ability of folders and stages. Cons Reviews only being pass or reject. Would rather give them a comment to fix something up to allow a pass review rather than an outright reject. The inability to stay logged in. Having to explain that I am not a robot every time time I log in. The clunkiness of moving between stages and disciplines. CA Contracts Administrator Contracts Administrator Used the software for: 3-5 years ### "Omtrak - Defects Management" 5.0 August 8, 2019 Pros Providing an easy to use system, it has helped us to manage our defects through simple notification and clear advice around management of same. This has provided a great help in closing out defect issues, and assisting in management of client relationships through prompt action. Cons A fair amount of subcontractor training is required at the beginning of their use, however OmTrak does provide a simple and easy to use help and training section. DI Director Director Used the software for: 3-5 years ### "OmTrak-Start to Finish" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2019 We have used OmTrak on numerous Instituitional, Government, Commercial and Residential Projects in Australia and Asia and found it consistently superior to other alternate document control software. Pros The ease that documents and project communications can be written, uploaded and delivered/reviewed Cons Nothing comes to mind in regard to negative issuses DI Director Director Used the software for: 3-5 years ### "Just another software program to learn" 2.0 August 8, 2019 Pain in the backside really. Ended up getting the principle contractors rep to do the uploading and managing. Think of it from our position. Aconex, OMTrak, Incite, File share, Perfect commerce, the list goes on and on. So every job we have to lean another program or system. This costs time and money. Pros When it stops emailing me! Struggling to find something that stands out... Cons Just gives the tier one contractors another excuse to not pay you if one defect or tiny section of you O&MM is not complete FO Foreman Foreman Used the software for: 3-5 years ### "Defect management " 4.0 October 17, 2019 For a person in my position (out in the field) OmTrak is the perfect way to manage defects on the go. Pros OmTrak is a clear cut way to manage defects - the defects can be broken right down from different areas of the project right down to specific rooms. This makes allocating defects along with closing them out a simple process Cons The application for mobile devices is easier to use than the computer programme MO Maintenanc Officer Maintenanc Officer Used the software for: Less than 1 year ### "Easy to use and understand" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2019 Omtrak was used by our team and the building contractors. It was used for identifying defects and reporting to the builder for rectifications. On many occassions, simply calling was not an option. We could open Omtrack and get an almost immediate response. I was very pleased with the simplicity. Pros The redeeming feature of this software is it's ease of use. Anyone can easily navigate and implement this software. I found that is is much more refined and user friendly than the programs that are used by my company. We used this software during our DLP ( Defect Locating Period). Correspondence between my team and the contractors was enhanced by speed and eliminated the game of phone tag. Cons I cannot say there was anything negative about my experience. MA Manager Manager Used the software for: 3-5 years ### "Best on market " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2019 Document control, awesome manuals and accurate site defect management Pros Manager of several large projects, with some operating OmTrak and another competitor product. Hands down winner is OmTrak document, manuals and site works. Recommend it and miss when I can’t have it Cons Happy with this product Only con is other projects choosing inferior competitors products PS Project Supervisor Project Supervisor Used the software for: 3-5 years ### "OmTrack Review" 4.0 August 8, 2019 Great for defect management, shop drawings and manuals. Pros Easy to use and understand. Uploading manuals and drawings is simple and fast. Cons Viewing uploaded drawings and documents using the online viewer is quite slow. Much faster to download and view [View all Reviews](https://www.capterra.com/p/90467/OmTrak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Simpro vs OmTrak](https://www.capterra.com/compare/10529-90467/Simpro-Enterprise-vs-OmTrak)