# OmTrak Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OmTrak Software - reviews, pricing plans, popular comparisons to other Construction Management products and more.

Source: https://www.capterra.com/p/90467/OmTrak

---

# 

 OmTrak Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OmTrak

## What is OmTrak?

OmTrak Software is ideal for the design & construction of many facilities, schools, malls, and infrastructure. OmTrak manages critical building information and allows easy project collaboration between owners, architects, builders and contractors. OmTraks tools will streamline construction tasks and produce quality building information for handover, saving thousands of dollars and reducing delays. Digital handover files are easily transferred to Facility Management Systems.

## What is OmTrak used for?

[Construction Management](https://www.capterra.com/construction-management-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Top alternative

Featured

Overall rating

Based on 117 user reviews

Reviews sentiment

Positive

82%

Neutral

16%

Negative

2%

Starting price

$1000

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OmTrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.omtrak.com&name=OmTrak)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OmTrak

4.2 (117)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$1000

Per User, One Time

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (117)

Ease Of Use

4.6 (145)

Value For Money

3.9 (56)

Value For Money

4.4 (135)

Customer Service

4.3 (72)

Customer Service

4.6 (140)

## OmTrak alternatives

[4.5 (2,656)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

OmTrak 51 features

Define levels of authorization for access to specific files or systems

Manage the process of evaluating documents or requests submitted for approval

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Provides a channel for team members to share media files, communicate, and work together

Specialized for organizations who focus on commercial projects and processes

Designed to serve commercial properties

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Forecast the cost and resources required to complete a project

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Primarily serving architecture, engineering, and construction industry professionals

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Plan and coordinate all the resources, costs and time needed to execute assignments

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

For residential properties

Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Ensure subcontractors are working safely on client sites and document audits/inspections for reference.

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.9 (117)

3.9

Based on 117 reviews

## Pricing

Value for money

3.9 (56)

Basic

$1,000

Per User,One Time

Value for money

3.9 (56)

3.9

Based on 56 reviews

## Integrations

[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (72)

4.3

Based on 72 reviews

## User reviews

Overall rating

4.2

Based on 117 reviews

Filter by rating

5(46)

4(50)

3(19)

2(2)

1(0)

Mentioned topic

Sorted by most recent

BP

Brad P.

Contract Manager

Construction

### "RATINGS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2020

There customer support is very good, straight onto any emails raised.

Pros

Easy to Use and navigate around, good customer support

Cons

Question about robot at log in stage when it ask for it three times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2020

Thanks so much for the review Brad! We are glad you like our customer support. We are working on the robot issue, thanks for letting us know. Kind regards OmTrak Support

AC

Anne-Marie C.

Ward Clerk

Hospital & Health Care

### "Om Trak Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 11, 2020

Way of having in writing proof of repairs needed for our ward and date of when repairs were listed to show our maintenance dept.

Pros

Ease of use. Proof of written material. Easy way of having maintenance review every repair we need.

Cons

Can't think of anything at the moment, I find it easy to use

Switched from

[MEX Maintenance](https://www.capterra.com/p/56749/MEX/)

Hospital made the switch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Stewart S.

Construction manager

Construction

### "Tracking DLP/Manual"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2020

Able to track onto maintenance and DLP

Pros

Importing and exporting information into the manual

Cons

If the structure of the manual is not set up correctly at the start you did not have the option of selecting other and provide info

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

James L.

Quantity Surveyor

Computer Software

### "OMTRAK - Used for completion documents at Grafton Hall "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 10, 2020

Overall experience is ok. Could have been much better if we had proper training on how to use the system before we were 6months into the job. It has to be implemented at the start and there be a training with consultants and subcontractors. There generally is no issue with consultants and main contractors working out how to use the system but its the workers onsite that are not mobile phone savy and find it very difficult to show where a defect is on the site works app on your phone when he can barly work his phone in the first place..

Pros

1) Everything is done electronic - if set up correctly - automatic notifications get sent to subs. 2) Very good for defects - Good feature where you can print the QR codes for each room to stay on top of defects

Cons

1) Needs more colours - most people like things in different colours so its visually easier to see - it is just Blue and white. 2) There needs to be a function where the main contractor can upload pdf files on behalf of a subcontractor without having to change the settings all the time but still shows who uploaded that pdf - this is due to subcontractors not keeping up with the technology.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2020

Hi James, Thanks for the review! You have given us some fantastic feedback. I will send this to the IT Department and our OmTrak team. kind regards, OmTrak Support

SP

steve p.

Completions Manager

Construction

### "Use of Omtrak for Defects and O&M's"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

Pros

Ease of use, very fast customer service (we're constantly reacting to subbies needs in the field and Omtrak are all over this). Flexibility of exporting and ease of information received.

Cons

Only able to apply Defects to one subbie, for example some issues need two or three subbies to complete a job. Need to create defect workflows. Exporting PDF's can take time when Omtrak says "you will receive a link"

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Matt G.

Foreman

Construction

### "Defect management "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 9, 2019

For a person in my position (out in the field) OmTrak is the perfect way to manage defects on the go.

Pros

OmTrak is a clear cut way to manage defects - the defects can be broken right down from different areas of the project right down to specific rooms. This makes allocating defects along with closing them out a simple process

Cons

The application for mobile devices is easier to use than the computer programme

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Deepu N.

Project QA/QC Manager

Construction

### "Omtrak for Construction Closeout"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2019

Very good.

Pros

Easiness in use and user friendly. Unique Assets schedule that can be build under parent child relationship. Access to all concerned parties makes the documentation easy. Very fast servers for accessing and retrieving data.

Cons

Personally all features and well kept benefiting one way or other.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LE

Louie E.

Senior project engineer

Construction

### "Fantastic tool for the construction industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2019

Defects management is easy, photographic reports are easily and quickly generated and the close out experience is streamlined and efficient, saves a massive amount of hours for for defects management And collation of Manuals and as builts

Pros

The ease of use of this platform, the pre-saved information that is tailored to your client is a huge time saver and makes our job to track drawings, as builts and defects management along with each reporting tool makes it extremely simple To track each and every element easily

Cons

Could definitely use a dashboard visual Upgrade

Reasons for choosing OmTrak

OmTrak provided more features than Aconex field

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Denish P.

Business Development Manager

Medical Devices

### "Ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 9, 2019

Pros

Ease of Use, Features & Functionalities

Cons

At this point nothing to complain. All good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

antony c.

Head of Project Delivery aqnd Customer Care

Construction

### "Defect Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 9, 2019

positive - always willing to support our learning and features of the product

Pros

The system is easy to use and apply both remotely and in the office.

Cons

The reporting requires significant time investment to export data and apply pivot tables to get it into the form required.

Reasons for choosing OmTrak

the business was supportive of its defect management abilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/90467/OmTrak/reviews/)

Popular comparisons

[Simpro vs OmTrak](https://www.capterra.com/compare/10529-90467/Simpro-Enterprise-vs-OmTrak) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)