---
title: "QGenda Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about QGenda Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more."
source_url: "https://www.capterra.com/p/90628/QGenda/"
page_type: "product"
language: "en"
---

# 

 QGenda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

QGenda

## What is QGenda?

Managing the complex and diverse healthcare workforce at hospitals, health systems, and academic medical centers requires technology that is designed exclusively for healthcare — and building, implementing, and enhancing that technology is all QGenda does. The QGenda workforce management platform provides a single solution to effectively activate, deploy, and optimize a dynamic healthcare workforce. This centralized command and control center coordinates workforce data for physicians, nurses, and staff across the entire enterprise — all in one unified platform.

## What is QGenda used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Credentialing](https://www.capterra.com/credentialing-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

84%

Neutral

6%

Negative

10%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Scheduling / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## QGenda alternatives

Highest Rated

[5.0 (16)](https://www.capterra.com/p/10037222/Credential-Network/#reviews)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.9 (120)](https://www.capterra.com/p/172448/CredentialStream/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[4.3 (71)](https://www.capterra.com/p/151925/CredentialMyDoc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[4.4 (271)](https://www.capterra.com/p/21548/TimeClock-Plus/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/90628/QGenda/alternatives/)

## FAQs about QGenda

Overview

### What problems does QGenda solve?

QGenda solves complex provider scheduling, coverage gaps, and manual payroll tracking by centralizing schedules, time-off requests, call rotations, hours, and compensation in one system. Healthcare administrators, scheduling coordinators, physicians, residents, and credentialing teams use it to reduce spreadsheet work, prevent missing expirations, and improve visibility across sites and roles.

Answer based on 64 reviews

Overview

### Which roles and teams benefit most from QGenda?

QGenda is most used by credentialing teams, practice administrators, and clinical operations leaders who manage provider schedules, staffing coverage, and compliance workflows. Physicians and chief residents rely on it for clear shift visibility and call coordination, while administrative staff use it to reduce manual scheduling tasks and improve communication across healthcare organizations.

Answer based on 68 reviews

Overview

### What company size and industries is QGenda built for?

QGenda is workforce management for healthcare, used mostly by small businesses at 73% and concentrated in Hospital & Health Care at 42% and Medical Practice at 41%. It also serves enterprises at 17% and midsize businesses at 10%, with some use in Health, Wellness and Fitness at 11%.

Answer based on 68 reviews

Features and Usability

### What are the key features of QGenda?

QGenda includes core workforce scheduling features like automated scheduling, shift scheduling, time off requests, and real-time schedule updates with mobile access. Differentiating capabilities include credential management, license verification, provider and location management, plus reporting and tracking for hours, coverage, expirations, and payroll-related compensation.

Answer based on 50 reviews

Integrations

### Which third-party tools and platforms does QGenda integrate with?

QGenda integrates with five third-party tools: Allscripts Practice Management, Cerner Specialty Practice Management, MEDITECH Expanse, Paylocity, and Workday HCM. It also connects to TigerConnect, covering healthcare practice management, payroll, HCM, and clinical messaging systems.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does QGenda offer?

QGenda provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online sessions support guided instruction, webinars can present product topics to groups, and documentation gives written reference material for self-paced review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does QGenda offer, and how do users rate the experience?

QGenda offers email/help desk, FAQ/forum, phone support, 24/7 live representatives, and chat. Users often describe support as quick, friendly, helpful, and strong during onboarding and training. Some reviewers, however, report inconsistent follow-up, slower resolution times, and a less personal experience when handling complex requests.

Answer based on 30 reviews

Features and Usability

### How good is QGenda for schedule and workload tracking?

QGenda handles schedule and workload tracking well for many healthcare teams, especially groups managing physicians, residents, and rotations. Admins like the reporting, history, limits, and time-off visibility, but some users find navigation repetitive, want clearer audit trails, and feel calendar views and printing options need improvement.

Answer based on 12 reviews

Credentialing

### How well does QGenda work for credentialing?

QGenda works well for credentialing by keeping provider documents, status updates, and communication in one place. Credentialing teams at small offices, large practices, and centralized groups value the easy interface, templates, and renewal tracking, though some teams want deeper communication features and stronger connections with other credentialing applications.

Answer based on 13 reviews

## Features

AI summary

Based on 4,360 Workforce Management reviews

Capterra data shows that buyers of Workforce Management software rank the following features as their top priorities:

-   **Employee Scheduling** (**58%** of reviewers rated this feature as critical)
-   **Employee Management** (**48%**)
-   **Timesheet Management** (**52%**)

QGenda supports all three of the features reviewers value most: Employee Scheduling, Employee Management, and Timesheet Management. By covering these core capabilities, the product helps businesses assign shifts efficiently, maintain accurate workforce records, and track employee hours more effectively, allowing teams to manage daily operations with greater accuracy and control.

Employee Scheduling

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Employee Management

3.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Timesheet Management

4.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.3 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

3.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Calendar Management

4.5 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

QGenda 80 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Float Pool Management: A group of full and part-time employees who work in differing healthcare positions
- Forms Management: Store, manage and track all forms in a centralized location
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- License Verification: Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Online Applications: Ability to fill out and submit application forms on the web
- Online Scheduling: Track and organize online shifts
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Physician Management: Track and organize physician schedules and pertinent information
- Predictive Analytics: Predict future data based on historical data sets
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (68)

4.1

Based on 68 reviews

## Pricing

Value for money

4.0 (47)

Value for money

4.0 (47)

4.0

Based on 47 reviews

## Integrations

[

TigerConnect](https://www.capterra.com/p/180133/TigerConnect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (56)

4.2

Based on 56 reviews

## User reviews

Overall rating

4.2

Based on 68 reviews

Filter by rating

5(39)

4(18)

3(4)

2(2)

1(5)

Mentioned topic

Sorted by most recent

AD

Amelia D.

Program Manager

Hospital & Health Care

### "Even Better with Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2026

I am very happy with the software. We have a large practice that requires a complex schedule and Qgenda has made it easier.

Pros

Independent scheduling options. You can easily schedule by task or by person, copy assignments or delete with a click.

Cons

Sometimes it is easy to accidentally click and drag or click and select a large field of data. You have to be very mindful when you are trying to drag an item into a different task.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WR

Wilmer R.

Practice Administrator

Medical Practice

### "Year 3 with Qgenda "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 19, 2026

Its a good software but the price does not match all that is should and could do. There are other softwares that do the same for less.

Pros

User Friendly. Changes that I make on my own work well and the reports tab is very self explanatory.

Cons

Cost. Seems there are hidden costs behind every door now. Also do not like how hard it is to find someone that can step in and help troubleshoot issues. I feel like I talk to 3 people before I get an actual answer

Switched from

[Spinify](https://www.capterra.com/p/155500/Spinify/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IP

Imani P.

Administrative Assistant

Hospital & Health Care

### "Qgenda Allows Easy Access to Information "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 23, 2026

Pros

What I like about Qgenda is that you are able to track multiple people’s schedules at a time. And that are able to access history and limits of requests easily.

Cons

What I like least is that the website can be a bit confusing with so many different tabs and its layout. That is something that can be improved upon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Crystal E.

Medical Assitant

Medical Practice

### "QGENDA making waves"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

Overall my experience with Qgenda has been a good one, I honestly have no complaints when it comes to using this,

Pros

I love how easy it is to use this program. I love that you can access via the website on the internet or through the downloadable app.

Cons

I don't like that when I'm looking at my schedule tab I do not have the option to view other days beyond the current week without having to go and look up the schedule under a different tab

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KF

Kahlil F.

Credentialer

Health, Wellness and Fitness

### "QGenda Portal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 21, 2025

So far its been great. In the beginning like all portals its something new to pick up on but now its great.

Pros

I like how it populates the applications already filled out. It makes the credentialer process much easier.

Cons

Nothing yet. We are still learning the ins and outs. I am learning new things everyday. QGenda is very easy to use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JR

Jessie R.

Credentialing Specialist

Medical Practice

### "Excellent Service and Easy to Use Credentialing "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2025

Friendly and quick customer service. My questions all get answered and I can get one on one help when needed.

Pros

I love the organization of the program and being able to customize what the provider and the users see.

Cons

It would be great to be able to customize the Dashboard according to the user is.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LG

Leah G.

Credentialing Specialist

Hospital & Health Care

### "Great Platform for Hospital Credentialing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2025

I’ve had a really great experience with QGenda! My onboarding process was smooth, the training was clear and thorough, and the customer service has been consistently wonderful. I work two different jobs in credentialing, and I now have both organizations using QGenda—that’s how much I trust and enjoy using this platform! It’s made my workflow more efficient and helped me stay organized across both roles.

Pros

One of my favorite features is the ability to create and use email templates directly within the credentialing platform. It saves me a lot of time and helps ensure consistent communication with providers and references. I also really appreciate that I can send emails straight from QGenda without having to switch between systems—it helps keep everything organized in one place and makes my workflow more efficient.

Cons

I wasn’t happy with how my signable documents turned out after they were mapped by QGenda. The fields where the provider’s name or a date would auto-populate now appear as large, clunky rectangles, which makes the document look messy and unprofessional. Because of that, I’ve chosen not to use this feature. I would love to see cleaner formatting or more flexibility in how mapped fields appear on finalized documents.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JM

Jennifer M.

Medical and Dental Credentialing

Medical Practice

### "Loving the new updates!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2025

Overall QGenda is easy to use for credentialing, there have been a lot of great updates and improvements that I've found helpful.

Pros

I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place.

Cons

I would like if templates that have been mapped could be searchable and deletable. It would be helpful if documents could be reviewed and redated/time stampped, some documents just need re-reviewed instead of having to refill everything. Mapping would be easier if there were more field selection options. For example, it would be nice to have a providers location order be available instead of alphabetical being the only option.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FG

Flori G.

Credentialing

Medical Practice

### "It can be better"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

April 16, 2025

Is good in some areas and bad in others I sent a request for clarification on something new that was add it on the last update but I was not able to find it myself, so I need help this was more then two weeks ago and I have not received a response. Sometimes I get responses right away and others I get ignored so.

Pros

automatic Email reminders to providers on expired documents, auto verification on license and other licenses

Cons

I don't like the PDF format for the provider application, It should be a fill in boxes that we should be able to export if need it be.

Switched from

[Silversheet](https://www.capterra.com/p/162892/Silversheet/)

closed or it was sold. No longer available

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NK

Nora K.

Admin

Hospital & Health Care

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 16, 2025

Good overall, we do use it daily and like the ease of use.

Pros

Overall easy to use. Really helps with our practice credentialing.

Cons

Sometime the "mapping" of forms can be a little wonky

Switched from

[Silversheet](https://www.capterra.com/p/162892/Silversheet/)

this application went out of business so we had to find a new application

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/90628/QGenda/reviews/)

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Popular comparisons

[CredentialStream vs QGenda](https://www.capterra.com/compare/90628-172448/QGenda-vs-CredentialStream)