Average Ratings

7 Reviews

  • 2 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • QGenda
  • www.qgenda.com

About QGenda

Automated Web Based Physician Scheduling Software


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QGenda Features

  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling

QGenda Reviews Recently Reviewed!


QGenda saves me so much time.

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Easy tracking and reporting. We know where all of our residents, faculty, CRNAs, Techs are scheduled on any given day. For me it is the tracking of the residents (115), their rotations and time off is easily verified.

Cons: As an academic program, year ending/beginning could be smoother. We depend on the QGenda staff to turn to around quickly. Maybe training around updates could be done at the program level to save time.

I find QGenda easy to use, easy to read and support is fantastic.

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy to use and see what coverage is missing and who is available to fill missing tasks. I like that everyone sees same thing but that I can also make notes private if I choose. Support from Qgenda is fabulous.

Cons: I do not like that you cannot delete tasks with a date range like you can when you add them. I also wish that everyone could read what the note says if it is not marked private.

Does not work as promised

Aug 15, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It is better than having a paper scheduling system but not by much. Certainly not worth the money.

Cons: Does not do what we were promised it would during the sale. Once they got our business, customer support has pretty much been existent.

Customer service is virtually none existance. The program is less than useless.

Mar 13, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: I like the blue logo! The waste of money is great because you don't have to wonder if you getting anything for your money, you don't.

Cons: The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.

My employer recently switched from amion.com to qgenda.com

Jul 16, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: Customer support answers right away and is courteous and helpful. My first attempt at a review was rejected because this section contained too few characters. However, I find no other pros for this software.

Cons: The layout is confusing and unintuitive; you have to learn how to use this program. It is slow. Accessing the information I want sometimes takes up to a minute while it loads data. amion.com is much easier to use and jumping from window to window was pretty much instantaneous.

Pure incompetence

Apr 18, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: None

Cons: Totally disorganized

Overall: A high school student can write better programs than these guys. Their app is useless even by their own admission. Why would you have a good mobile app when your customers are professionals?

Recommendations to other buyers: Anything is better that qgenda.

Bad. On the first month. Throwing darts at a schedule would give a more fare and balance schedule

Jul 16, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Online call requests, mobile software. Apparently you can customize rules but they don't seem to be followed. One of my partners got 3 first calls back to back and I am getting one third call followed by a second call the next day.

Cons: Does not create a fair and balanced schedule. For example this month it gave me two full weekend calls, one holiday and a total of 8 calls. Meanwhile one of my partners has only 3 calls. Where is the logic on this software?

Overall: So far none