Who Uses This Software?

Medical scheduling tool for the healthcare industry which helps with on-call scheduling, communication, patient safety, provider satisfaction, analytics, automated scheduling and more.


Average Ratings

11 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact QGenda for pricing details.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • QGenda
  • www.qgenda.com

About QGenda

QGenda is the #1 cloud-based, automated physician scheduling software. Since our launch in 2006, QGenda has grown to serve more than 3,000 customers in over 30 medical specialties. Leading physician groups, academic medical centers, hospitals, and health systems use QGenda to optimize their workforce and provide the best possible patient care.


QGenda Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Bonus Management
  • Compensation Assessment
  • Compensation Calculation
  • Compensation Plan Modeling
  • Compensation Statements
  • Employee Reward Programs
  • Incentive Programs
  • Organizational Charting
  • Salary Planning
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

QGenda Reviews Recently Reviewed!


QGenda saves me so much time.

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy tracking and reporting. We know where all of our residents, faculty, CRNAs, Techs are scheduled on any given day. For me it is the tracking of the residents (115), their rotations and time off is easily verified.

Cons: As an academic program, year ending/beginning could be smoother. We depend on the QGenda staff to turn to around quickly. Maybe training around updates could be done at the program level to save time.

I find QGenda easy to use, easy to read and support is fantastic.

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy to use and see what coverage is missing and who is available to fill missing tasks. I like that everyone sees same thing but that I can also make notes private if I choose. Support from Qgenda is fabulous.

Cons: I do not like that you cannot delete tasks with a date range like you can when you add them. I also wish that everyone could read what the note says if it is not marked private.

Easy Calender and Schedule

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use, and I can see my schedule in advance and know when I am actually scheduled to work. Easy to synchronize my calendar

Cons: Nothing negative to say. It is really easy to navigate.

Overall: Using it for my job

QGenda

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: it was great to be able to view multiple peoples schedule

Cons: wish there was a way to make a favorite view option

Easy scheduling platform

Apr 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: From a user standpoint, this has made the process of requesting time off and looking at overall scheduling plans much easier.

Cons: I actually really like this and feel it is user friendly. I use the mobile app and desktop version and have not run into any problems.

Does not work as promised

Aug 15, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: It is better than having a paper scheduling system but not by much. Certainly not worth the money.

Cons: Does not do what we were promised it would during the sale. Once they got our business, customer support has pretty much been existent.

Customer service is virtually none existance. The program is less than useless.

Mar 13, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: I like the blue logo! The waste of money is great because you don't have to wonder if you getting anything for your money, you don't.

Cons: The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.

Terrible user interface, incredibly convoluted commands for simple actions

Aug 01, 2019
2/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Highly customizable. Pretty easy access from both desktop and mobile. Calendar integration works well.

Cons: Engineers seemingly layer on features without any consideration of the user experience. Redundancy in all request and approval processes. No actual calendar views. No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic.

Overall: A single vacation request can be put into 6 different "states" - pending, draft, published, lock pending, lock draft, and lock published. Who would intuit what these states imply?

Here is what a vacation request should entail: user clicks on the date -> user clicks "vacation 8-5."

Here is what a vacation request actually entails: user clicks on the date -> click "vacation 8-5" -> click select start time -> click 08am hr -> click 00min -> click select end time -> click 05pm hr -> click 00min -> click make request." They have turned a simple command is 9 steps.

This is a level of engineering idiocy I thought was reserved for government systems, not private enterprise.

My employer recently switched from amion.com to qgenda.com

Jul 16, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: Customer support answers right away and is courteous and helpful. My first attempt at a review was rejected because this section contained too few characters. However, I find no other pros for this software.

Cons: The layout is confusing and unintuitive; you have to learn how to use this program. It is slow. Accessing the information I want sometimes takes up to a minute while it loads data. amion.com is much easier to use and jumping from window to window was pretty much instantaneous.

Pure incompetence

Apr 18, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: None

Cons: Totally disorganized

Overall: A high school student can write better programs than these guys. Their app is useless even by their own admission. Why would you have a good mobile app when your customers are professionals?

Recommendations to other buyers: Anything is better that qgenda.

Bad. On the first month. Throwing darts at a schedule would give a more fare and balance schedule

Jul 16, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Online call requests, mobile software. Apparently you can customize rules but they don't seem to be followed. One of my partners got 3 first calls back to back and I am getting one third call followed by a second call the next day.

Cons: Does not create a fair and balanced schedule. For example this month it gave me two full weekend calls, one holiday and a total of 8 calls. Meanwhile one of my partners has only 3 calls. Where is the logic on this software?

Overall: So far none