# Page 2 | QGenda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is QGenda the right Credentialing solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90628/QGenda/reviews --- QGenda 4.2 (68) [View alternatives](https://www.capterra.com/p/90628/QGenda/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of QGenda ## Showing most helpful reviews Showing 26-50 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FG Flori G. Credentialing Medical Practice Used the software for: 1-2 years ### "It can be better" April 16, 2025 3.0 Is good in some areas and bad in others I sent a request for clarification on something new that was add it on the last update but I was not able to find it myself, so I need help this was more then two weeks ago and I have not received a response. Sometimes I get responses right away and others I get ignored so. Pros automatic Email reminders to providers on expired documents, auto verification on license and other licenses Cons I don't like the PDF format for the provider application, It should be a fill in boxes that we should be able to export if need it be. Switched from [Silversheet](https://www.capterra.com/p/162892/Silversheet/) closed or it was sold. No longer available Review Source CE Crystal E. Medical Assitant Medical Practice Used the software for: 6-12 months ### "QGENDA making waves" August 28, 2025 5.0 Overall my experience with Qgenda has been a good one, I honestly have no complaints when it comes to using this, Pros I love how easy it is to use this program. I love that you can access via the website on the internet or through the downloadable app. Cons I don't like that when I'm looking at my schedule tab I do not have the option to view other days beyond the current week without having to go and look up the schedule under a different tab Review Source IP Imani P. Administrative Assistant Hospital & Health Care Used the software for: 6-12 months ### "Qgenda Allows Easy Access to Information " February 23, 2026 4.0 Pros What I like about Qgenda is that you are able to track multiple people’s schedules at a time. And that are able to access history and limits of requests easily. Cons What I like least is that the website can be a bit confusing with so many different tabs and its layout. That is something that can be improved upon. Review Source KF Kahlil F. Credentialer Health, Wellness and Fitness Used the software for: 6-12 months ### "QGenda Portal" April 21, 2025 5.0 So far its been great. In the beginning like all portals its something new to pick up on but now its great. Pros I like how it populates the applications already filled out. It makes the credentialer process much easier. Cons Nothing yet. We are still learning the ins and outs. I am learning new things everyday. QGenda is very easy to use. Review Source NK Nora K. Admin Hospital & Health Care Used the software for: 1-2 years ### "Easy to use" April 16, 2025 5.0 Good overall, we do use it daily and like the ease of use. Pros Overall easy to use. Really helps with our practice credentialing. Cons Sometime the "mapping" of forms can be a little wonky Switched from [Silversheet](https://www.capterra.com/p/162892/Silversheet/) this application went out of business so we had to find a new application Review Source ES Elle S. Administrative Coordinator Medical Practice Used the software for: 1-2 years ### "Credentialing Sucks (but QGenda makes it better)" April 11, 2025 4.0 A great and mostly friendly way to onboard providers, a nice central hub for all things credentialing. Pros Keeps all of our information in one place. Cons It does not "talk" to other credentialing applications. Review Source claire N. Web developer Logistics and Supply Chain Used the software for: 1-2 years ### "The light of my eyes." December 23, 2024 4.0 Pros The features that allow me to bid for open shifts in my company is the one I like using at QGenda tool it has ensure equal and individual binding of shift work available hence improving work performance for all employees Cons This tool is abit expensive and can be having difficulties while acquiring it because of this. Review Source JR Jessie R. Credentialing Specialist Medical Practice Used the software for: 6-12 months ### "Excellent Service and Easy to Use Credentialing " April 18, 2025 5.0 Friendly and quick customer service. My questions all get answered and I can get one on one help when needed. Pros I love the organization of the program and being able to customize what the provider and the users see. Cons It would be great to be able to customize the Dashboard according to the user is. Review Source SG Stephanie G. Medical Staff Lead Coordinator Medical Practice Used the software for: 2+ years ### "QGenda review" May 2, 2024 5.0 I would recommend QGenda to anyone who asked for a good web-based scheduling platform. QGenda support has always been very responsive if we do need help with anything or have question. The initial set-up with QGenda went perfect and was a very smooth process. Our account managers were the best! Pros I like how user friendly QGenda is for the users and admin. The tracking ability and report part of QGenda has really changed how our scheduling department tracks equality amongst our physicians. We used to do all of our tracking by hand which of course leave room for human error so with us being able to pull these statistics in the stats tab is life changing. Cons Some of the newer updates that are available add to our workflow slightly. I do wish there was more options to turn off/on these updates. Review Source DS Devendra S. Manager Information Technology and Services Used the software for: 6-12 months ### ""Revolutionize Your Workforce Management: A Comprehensive Review of QGenda Software"" March 19, 2023 4.0 My overall experience with QGenda has been very positive. The platform has been instrumental in solving several key business problems, including the need to streamline workforce management, optimize resource allocation, and accurately track employee time and compensation. Through the use of QGenda's powerful suite of features, we have been able to achieve greater efficiency, productivity, and accuracy across our operations. Overall, I would highly recommend QGenda to any organization looking to improve its workforce management processes and outcomes. Pros I have found many pros to the platform. The features that have been most impactful for me include real-time analytics, automatic time capture, and variable workforce capabilities. I have also found the product to be very user-friendly and intuitive, making it easy to navigate and use effectively. In terms of integration, QGenda has been able to seamlessly integrate with our existing business processes, which has helped us to achieve greater efficiency and productivity. Overall, QGenda has been an essential tool for optimizing our workforce management and improving our outcomes. Cons While QGenda has many great features, there are a few cons that I have experienced. One area for improvement would be the platform's mobile app, which could be more user-friendly and feature-rich. Additionally, while the system's third-party integrations are generally seamless, there have been a few cases where integration was more difficult than expected. Overall, however, these issues have been relatively minor, and I have found QGenda to be an effective and efficient tool for managing our workforce. Review Source MS Megan S. Practice Administrator Medical Practice Used the software for: 1-2 years ### "Worth the money" May 15, 2024 5.0 QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform wasn't going to work as we grew. It's a great platform, service is fantastic, and it has upped our game. Pros QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group. Cons One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help! Reason for choosing QGenda QGenda integrated with our HR platform to assist with payroll Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) We were growing rapidly and WIW wouldn't be able to grow with us appropriately. Review Source AG Ann G. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Qgenda for Anesthesia" May 2, 2024 4.0 Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it. Pros The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work. Cons Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team. Switched from [Lightning Bolt](https://www.capterra.com/p/9052/Lightning-Bolt/) The product was limited and clumsy; ability to make live switches involved multiple steps and reports were limited. Review Source MD Marcie D. financial coordinator Medical Practice Used the software for: 2+ years ### "Highly recommend this platform!" May 2, 2024 5.0 Overall I definitely would recommend QGenda. It has an incredible number of capabilities; I'm sure there are many I haven't even touched. I need to keep exploring with it. Pros \- Being able to build compensation into the schedule - Being able to add nonscheduled users to view specific schedules - Being able to add a schedule that is unrelated to our practice but needs to be viewed - Customer support is always very positive and professional Cons \- At times it's difficult to communicate some of the complexities of a request to customer support. Sometimes they believe a task is complete, but in some cases I end up finishing it for them. - Some of the reports are hard for me to understand Review Source RH Robin H. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Texas Pulmonary" May 7, 2024 5.0 From day one we loved the product and the customer service that is provided Pros I love the ease of assigning appropriate number of shifts and equally shared Cons I least liked the programming of the individual rules and assigning them to the appropriate provider Review Source AS Andy S. CMO Hospital & Health Care Used the software for: 1-2 years ### "Credential Genie is a Game Changer. Period." December 9, 2020 5.0 In the past, we had all of our credentialing paperwork, licenses, credentials, contacts at insurance carriers, and status of each provider scattered in emails, digital files, paper files, and in texts. We knew there must be a better way to manage all of these details. Credential Genie pulls all of this mission-critical data into a single platform and we now have all of our credentialing information centralized. It is like a CRM for our credentialing information for our providers. In addition, Credential Genie has a very sharp team who help our providers get credentialed for any insurance carriers that we aren't yet credentialed with. This has helped us accelerate our time to market with more insurance carriers and boost our collections. In short, the team at Credential Genie is just what we needed. They consistently deliver results and are an absolute pleasure to work with. They are an extension of our team and we work seamlessly with their dedicated resources that work for us. Pros The combination of the software that organizes our credentialing files and the service that they provide to help us get credentialed with more insurance carriers is a unique solution to what was a complex operational challenge. I can't recommend them highly enough. Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so. Cons There are no cons. We've had only success with Credential Genie. Review Source Response from QGenda December 11, 2020 Thank you for the positive feedback. Our core mission is to remove all the credentialing burden for your team and we love to hear that you are happy with our software and services. We are thankful to have such a great customer. AO Angela O. Medical Staff Coordinator Medical Practice Used the software for: 2+ years ### "QGenda Review" May 14, 2024 5.0 I used to have great customer service support and felt like we mattered to the business, we have been with them for over 10 years. The products are easy to use, extremely handy and great. Pros Ease of use, versatility, mobile access, having everything all in one place, scheduling and credentialing. Cons The new customer support system without having a dedicated person or two that we contact when something is wrong it takes much longer to get things resolved than it did for the first 10 years we used the product. Review Source PB Pam B. Administrative Director Hospital & Health Care Used the software for: 2+ years ### "QGenda saves me more than 30 hours every month" May 2, 2024 5.0 It solved so many problems with accurately scheduling our staff. Pros I just had to click a button and the staff's rotation schedule was completed in seconds. Cons I didn't set up the users properly so that my statistics would report properly. Review Source MS Mitchell S. Neonatologist- Medical Director Medical Practice Used the software for: 2+ years ### "Easy scheduling software" May 14, 2024 5.0 Pros Qgenda is easy to use in both creating and documenting an existing schedule. It is easy to modify as needed and is a great way to keep track of how much each physician is working. Shifts can also be counted. Cons I don't love the calendar function. It is difficult to display a calendar for nonusers to see. We like to post our monthly calendar and nonusers don't need the details that users do. Review Source JN Jimmy N. MD Medical Practice Used the software for: 2+ years ### "Important part of our practice" May 7, 2024 5.0 Pros QGENDA is easy to use. It is also easy to Understand and navigate. It’s ability to track the Number of days at certain rotations, as well as keeping track of vacation days makes recordkeeping easy. Cons The ability to change the schedule as an administrator is difficult when using a mold device. Review Source MS Melinda S. Credentialing Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "No Complaints" May 2, 2024 4.0 I love it and recommend it to anyone that has a credentialing department Pros I love that there are options that allow me to know what documents are about to expire! That helps keep me up to date. I also love the ease of uploading documents in the system Cons WorkFlows don't always go away when there is no apparent workflow Review Source DS Doug S. Radiologist Medical Practice Used the software for: 2+ years ### "QGenda review" May 7, 2024 5.0 Pros Qgenda is very easy to use and implement. It is fantastic way to keep all the physicians informed of their schedule and schedule changes. It is also fantastic for record keeping. Cons Does not work as well with Safari on Mac as Firefox. Review Source JG Jama G. Credentialing Coordinator Medical Practice Used the software for: 2+ years ### "Game Changer for Credentialing" November 6, 2020 5.0 There is just not enough space here to list all of the benefits our company has gained because of Credential Genie. We frequently use the reporting feature for listings of various data. If we need a list of NPIs or state licenses, the information can be pulled into a spreadsheet instantly. We have also been able to make sure we have all necessary documents on file for our practitioners. Whether it is a license with an expiration date or a training certificate, we no longer have to search through paper files to track them down. Ultimately, Credential Genie has saved us hours of work and I cannot recommend this product enough to the medical community!! Pros Prior to our company's use of Credential Genie, we had a very outdated program that tracked licenses. The process of tracking expirables was extremely time consuming. As our group of practitioners continued to grow, we knew we needed a system that could automate that process. Credential Genie has been a game changer for us. I love the organization of the dashboard and that we are notified 90 days prior to the expiration date of a license. Cons There is not one aspect of Credential Genie that I do not like (or love)!! Review Source Response from QGenda November 9, 2020 Thank you Jama! We appreciate your kind words. We are constantly improving our software and positive feedback like yours makes it all worth it. AW Ari W. Administrator Hospital & Health Care Used the software for: 2+ years ### "Qgenda is a Great Workforce Management Software" May 7, 2024 5.0 Pros Qgenda is easy to use and does a great job at automating what would otherwise be a daunting task. Cons No real cons. However, I wish the Administrator view could easily see how many vacation days a doctor has available without running a report. In other words, the Administrator should be able to view this information just like the physician. Review Source HK Henry K. Physician Health, Wellness and Fitness Used the software for: 2+ years ### "The best schedule software" May 2, 2024 5.0 Excellent company selling a superior product Pros Ease of use and reliability. As simple or as complex as needed. Cons Modifying rules can be a challenge for some issues Reason for choosing QGenda no real competition for our group to consider Review Source BM Bill M. Physician Assistant Medical Practice Used the software for: 2+ years ### "QGenda Quickly Shows Time Not So Quick with Changes" February 10, 2023 4.0 My overall experience has been positive in regards to managing staff schedules with a little headache when I need to make last minute changes. Pros I like the ability to filter and sort staffing schedules and determine hours and coverage. I can great groups/cohorts and set the schedule as I like. Cons I dislike the tedious clicking required to deleted already created scheduling. It is also not always clear that my scheduled fully published. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.