# Page 2 | QGenda Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is QGenda the right Nurse Scheduling solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/90628/QGenda/reviews

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QGenda

4.2 (68)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of QGenda

## Showing most helpful reviews

Showing 26-50 of 68 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CE

Crystal E.  
Medical Assitant  
Medical Practice  
Used the software for: 6-12 months

### "QGENDA making waves"

August 28, 2025

5.0

Overall my experience with Qgenda has been a good one, I honestly have no complaints when it comes to using this,

Pros

I love how easy it is to use this program. I love that you can access via the website on the internet or through the downloadable app.

Cons

I don't like that when I'm looking at my schedule tab I do not have the option to view other days beyond the current week without having to go and look up the schedule under a different tab

Review Source

NK

Nora K.  
Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use"

April 16, 2025

5.0

Good overall, we do use it daily and like the ease of use.

Pros

Overall easy to use. Really helps with our practice credentialing.

Cons

Sometime the "mapping" of forms can be a little wonky

Switched from

[Silversheet](https://www.capterra.com/p/162892/Silversheet/)

this application went out of business so we had to find a new application

Review Source

IP

Imani P.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Qgenda Allows Easy Access to Information "

February 23, 2026

4.0

Pros

What I like about Qgenda is that you are able to track multiple people’s schedules at a time. And that are able to access history and limits of requests easily.

Cons

What I like least is that the website can be a bit confusing with so many different tabs and its layout. That is something that can be improved upon.

Review Source

claire N.  
Web developer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "The light of my eyes."

December 23, 2024

4.0

Pros

The features that allow me to bid for open shifts in my company is the one I like using at QGenda tool it has ensure equal and individual binding of shift work available hence improving work performance for all employees

Cons

This tool is abit expensive and can be having difficulties while acquiring it because of this.

Review Source

MS

Megan S.  
Practice Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Worth the money"

May 15, 2024

5.0

QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform wasn't going to work as we grew. It's a great platform, service is fantastic, and it has upped our game.

Pros

QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group.

Cons

One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help!

Reason for choosing QGenda

QGenda integrated with our HR platform to assist with payroll

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

We were growing rapidly and WIW wouldn't be able to grow with us appropriately.

Review Source

RS

Rebecca S.  
Practice Administrator  
Medical Practice  
Used the software for: 2+ years

### "Radiologist Schedule"

May 14, 2024

5.0

Pros

Easy to use and set up. When looking for product, Qgenda was the only one that fit.

Cons

I can’t think of anything that we really don’t like.

Reason for choosing QGenda

We looked at different products before we came across Qgenda. Qgenda fit our practice the best.

Review Source

CD

Courtney D.  
Manager of Employee and Physician Relations  
Medical Practice  
Used the software for: 2+ years

### "Qgenda Review"

May 10, 2024

4.0

Pros

The layout of qgenda is user friendly and allows for easy editing complex schedules with a lot of different tasks and seats.

Cons

the automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so i just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but i think our practice schedule and rules are too complex for the system to not counteract some of them along the line.

Review Source

RH

Robin H.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Texas Pulmonary"

May 7, 2024

5.0

From day one we loved the product and the customer service that is provided

Pros

I love the ease of assigning appropriate number of shifts and equally shared

Cons

I least liked the programming of the individual rules and assigning them to the appropriate provider

Review Source

AG

Ann G.  
Operations Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Qgenda for Anesthesia"

May 2, 2024

4.0

Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it.

Pros

The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work.

Cons

Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team.

Switched from

[Lightning Bolt](https://www.capterra.com/p/9052/Lightning-Bolt/)

The product was limited and clumsy; ability to make live switches involved multiple steps and reports were limited.

Review Source

TZ

Teri Z.  
Administrative Assistant  
Medical Practice  
Used the software for: 2+ years

### "QGenda Review "

May 14, 2024

5.0

Pros

The interface is very easy to use, it helps keep our credentialing organized.

Cons

I think there could be some features added to the credentialing part to make it easier to communicate with providers.

Review Source

VR

Verified Reviewer  
President, Pediatrician  
Hospital & Health Care  
Used the software for: 2+ years

### "Qgenda is worth it!"

May 2, 2024

5.0

Pros

Qgenda is a fantastic product. The algorithm has made our call schedule creation so much easier. Takes us a fraction of the time it used to. Customer support has been great throughout! Highly recommend.

Cons

Still requires some tweaking once the schedules are made

Review Source

JN

Jimmy N.  
MD  
Medical Practice  
Used the software for: 2+ years

### "Important part of our practice"

May 7, 2024

5.0

Pros

QGENDA is easy to use. It is also easy to Understand and navigate. It’s ability to track the Number of days at certain rotations, as well as keeping track of vacation days makes recordkeeping easy.

Cons

The ability to change the schedule as an administrator is difficult when using a mold device.

Review Source

TH

Toinea H.  
Payer Enrollment Specialist  
Medical Practice  
Used the software for: 1-2 years

### "Payer Enrollment Specialist"

May 2, 2024

5.0

Pros

QGenda has helped me go fully electronic. Whenever i find a new way of doing something or if there's a glitch, QGenda immediately addresses the issue with great solutions and updates.

Cons

Having to go out of a screen to go to another and it restarting you from the beginning of your process is time consuming. For example, if i am trying to look at a payer enrollment and need to compare information for two ASCs i have to go out and look at them seperatey. i am not allowed to look at two screens at once.

Review Source

HK

Henry K.  
Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best schedule software"

May 2, 2024

5.0

Excellent company selling a superior product

Pros

Ease of use and reliability. As simple or as complex as needed.

Cons

Modifying rules can be a challenge for some issues

Reason for choosing QGenda

no real competition for our group to consider

Review Source

DS

Doug S.  
Radiologist  
Medical Practice  
Used the software for: 2+ years

### "QGenda review"

May 7, 2024

5.0

Pros

Qgenda is very easy to use and implement. It is fantastic way to keep all the physicians informed of their schedule and schedule changes. It is also fantastic for record keeping.

Cons

Does not work as well with Safari on Mac as Firefox.

Review Source

PB

Pam B.  
Administrative Director  
Hospital & Health Care  
Used the software for: 2+ years

### "QGenda saves me more than 30 hours every month"

May 2, 2024

5.0

It solved so many problems with accurately scheduling our staff.

Pros

I just had to click a button and the staff's rotation schedule was completed in seconds.

Cons

I didn't set up the users properly so that my statistics would report properly.

Review Source

AW

Ari W.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Qgenda is a Great Workforce Management Software"

May 7, 2024

5.0

Pros

Qgenda is easy to use and does a great job at automating what would otherwise be a daunting task.

Cons

No real cons. However, I wish the Administrator view could easily see how many vacation days a doctor has available without running a report. In other words, the Administrator should be able to view this information just like the physician.

Review Source

JW

Jada W.  
Credentialing Specialist  
Medical Practice  
Used the software for: 1-2 years

### "Qgenda Review"

May 2, 2024

4.0

Pros

I like that if there are any questions my team and I might have the customer services email is quick to reach out and help.

Cons

There are little glitches that can be fixed with in profiles, but other than that Qgenda is easy to navigate.

Switched from

[eCHO](https://www.capterra.com/p/206189/eCHO/)

Echo was outdated and we needed upgraded systems.

Review Source

RS

Roger S.  
Practice Administrator  
Medical Practice  
Used the software for: 6-12 months

### "QGenda Credentialing Simplified"

May 3, 2024

5.0

Despite the setup taking time as any new program does, I cannot speak more highly of QGenda. It is very intuitive and similar in operation to CAQH. It has a logical layout that makes using it relatively easy.

Pros

I use the credentialing feature of QGenda. Its ability to collate and streamline the process and timeline to tracking providers' upcoming expiring licenses, certifications, etc is super helpful and stress-reducing. It has truly revolutionized my ability to stay on top of the process.

Cons

The initial setup was time-consuming as is to be expected when you are collating and having to digitize documents which have often been just in paper format.

Reason for choosing QGenda

We were already using QGenda to track provider PTO requests and schedules.

Review Source

VM

Vickie M.  
Contracting and Credentialing Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "QGenda review"

May 10, 2024

5.0

Pros

Weekly inhancements are awesome. And easy of use.

Cons

The lease thing i like is the templete section.

Review Source

WR

Wilmer R.  
Practice Administrator  
Medical Practice  
Used the software for: 2+ years

### "Year 3 with Qgenda "

March 19, 2026

3.0

Its a good software but the price does not match all that is should and could do. There are other softwares that do the same for less.

Pros

User Friendly. Changes that I make on my own work well and the reports tab is very self explanatory.

Cons

Cost. Seems there are hidden costs behind every door now. Also do not like how hard it is to find someone that can step in and help troubleshoot issues. I feel like I talk to 3 people before I get an actual answer

Review Source

ES

Erin S.  
Credentialing Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Features!"

May 2, 2024

4.0

Pros

Qgenda has all the features needed for credentialing maintenance and they are releasing new additions at lightening speed. Customer service and support are readily available to assist when needed.

Cons

Would like to see a true Payer Enrollment product.

Reason for choosing QGenda

Qgenda was easier to work with and did what they could to meet our budget.

Switched from

[CredentialStream](https://www.capterra.com/p/172448/CredentialStream/)

The product under HealthStream was Echo One App. It was extremely outdated and being discontinued.

Review Source

MS

Melinda S.  
Credentialing Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "No Complaints"

May 2, 2024

4.0

I love it and recommend it to anyone that has a credentialing department

Pros

I love that there are options that allow me to know what documents are about to expire! That helps keep me up to date. I also love the ease of uploading documents in the system

Cons

WorkFlows don't always go away when there is no apparent workflow

Review Source

JS

Jo S.  
Credentialing Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Product"

May 2, 2024

5.0

Pros

Hands on training customizability Support

Cons

Privileging but perhaps I am not familiar enough with the options.

Switched from

[echo3D](https://www.capterra.com/p/206459/echo3D/)

That is not the program we switched from but the one we had isn't listed. Was basically a data repository

Review Source

MP

Megan P.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use"

May 2, 2024

5.0

I dont think we could run our office as smoothly without it.

Pros

Qgenda is very easy to navigate and our docs love it!

Cons

I have none. Everything is really easy!

Review Source

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