# Page 3 | QGenda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is QGenda the right Credentialing solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90628/QGenda/reviews --- QGenda 4.2 (68) [View alternatives](https://www.capterra.com/p/90628/QGenda/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of QGenda ## Showing most helpful reviews Showing 51-68 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VM Vickie M. Contracting and Credentialing Coordinator Medical Practice Used the software for: 1-2 years ### "QGenda review" May 10, 2024 5.0 Pros Weekly inhancements are awesome. And easy of use. Cons The lease thing i like is the templete section. Review Source CH CHERRI H. Schedule Coordinator Medical Practice Used the software for: 2+ years ### "QGenda Queen" May 8, 2024 5.0 overall its a great scheduling software. Pros I love the ease of access and use especially on mobile device Cons Everything is great. Would definitely recommend Review Source WR Wilmer R. Practice Administrator Medical Practice Used the software for: 2+ years ### "Year 3 with Qgenda " March 19, 2026 3.0 Its a good software but the price does not match all that is should and could do. There are other softwares that do the same for less. Pros User Friendly. Changes that I make on my own work well and the reports tab is very self explanatory. Cons Cost. Seems there are hidden costs behind every door now. Also do not like how hard it is to find someone that can step in and help troubleshoot issues. I feel like I talk to 3 people before I get an actual answer Review Source VM VIckie M. Practice Manager Hospital & Health Care Used the software for: 1-2 years ### "Practice Manager " May 7, 2024 5.0 We like that we can customized the system with our needs. Pros Fast, flexible and able to navigate easily. Cons Too many clicks and can be challenging. Reason for choosing QGenda The ability to customized and the flexibility of the system helps. Review Source RS Roger S. Practice Administrator Medical Practice Used the software for: 6-12 months ### "QGenda Credentialing Simplified" May 3, 2024 5.0 Despite the setup taking time as any new program does, I cannot speak more highly of QGenda. It is very intuitive and similar in operation to CAQH. It has a logical layout that makes using it relatively easy. Pros I use the credentialing feature of QGenda. Its ability to collate and streamline the process and timeline to tracking providers' upcoming expiring licenses, certifications, etc is super helpful and stress-reducing. It has truly revolutionized my ability to stay on top of the process. Cons The initial setup was time-consuming as is to be expected when you are collating and having to digitize documents which have often been just in paper format. Reason for choosing QGenda We were already using QGenda to track provider PTO requests and schedules. Review Source KM Katie M. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Administrative Assistant" May 3, 2024 5.0 It's been great and works for our group. The people who helps set up the platform were very helpful and answered all of the questions and requests we had. Pros I can run reports easily to see how many shifts each physician has worked and I can move the shifts around easily. I like that you can adjust it to fit your practice needs. Cons There are so many features it takes a little while to get used to but its great once you do. Review Source CB Charita B. Healthcare Consultant Hospital & Health Care Used the software for: 6-12 months ### "What a difference a great system makes!?" June 24, 2021 5.0 Pros My organization transitioned from a very cumbersome system with lots of work-arounds in the hopes of becoming efficient and organized. We had no idea how much happier we would be! The onboarding process was great! The communication with the associated CredentialGenie staff was seamless. We've been using the system for almost a year now and we could not be happier. With the connection to NPPES and CAQH, our provider onboarding is a breeze for our clients. Our enrollment team has everything they need to submit applications without a lot of back and forth, like before. The tasks and notes sections allow for communication within the team and its extremely useful when inquiring about status with the plans. Cons Not a deal-breaker but, for our business the reporting functionality could be improved. Review Source Response from QGenda June 28, 2021 Hi Charita - thank you for being a great customer. We love your ideas and feature recommendations. PW Phyllis W. Practice Facilitator Medical Practice Used the software for: 2+ years ### "Grest time saver" January 3, 2022 5.0 I have great support from Qgenda when I have questions and the training was well done Pros Both management and providers can see the schedule, can see who has already asked off and it updates in real time that can be viewed in the app. Cons We are really quite pleased with thee product and do not have any complaints. Very easy to use on both sides. Reason for choosing QGenda best features for how we do our providers schedules Review Source AA Alice A. Clinical Development and Training Coordinator Hospital & Health Care Used the software for: 2+ years ### "Review of QGenda" May 2, 2024 4.0 Pros Once familiar with the product, it is easy to use. Cons They do not interface with our EMR/EPM, gGastro/ModMed Review Source TL Thanh L. Physician Hospital & Health Care Used the software for: 1-2 years ### "Good program can use some improvement " June 4, 2021 4.0 If you can fix the app function so that it runs smoother, Q Genda would be much easier to use. Pros I am able to self schedule on Q Genda. This function is relatively easy to use. Also the option to see who’s on call each day is also very convenient and easy to use. Cons The app it’s self works about five out of 10 time. For some reason there are many times that it would not open. The app also crashes a lot which makes it a paid as we need to open this every day. Review Source OI Olga I. Radiologic Technologist Health, Wellness and Fitness Used the software for: 1-2 years ### "QGenda Review" May 14, 2024 4.0 Pros I like the mobile accessibility feature. Cons I have been having some trouble with general log in and being unable to see my schedule. It has not been resolved thus far. Review Source AM Ashley M. Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Transparent Scheduling made easy" January 10, 2020 3.0 Friendly & helpful customer support team; Resceptive to your concerns/ideas for ideal improvements; Good product Pros QGenda allows for seamless access to an up to the minute version of the schedule for all users on any smart device/computer. The transparency & flexibility this has allowed our staff is great. Cons Implementation took many trials & updates/improvements are ongoing even though we implemented the program in June 2019. Reason for choosing QGenda N/A Review Source TN Terrie N. Administrative Assistant III Used the software for: 2+ years ### "I find QGenda easy to use, easy to read and support is fantastic." June 8, 2018 5.0 Pros It is easy to use and see what coverage is missing and who is available to fill missing tasks. I like that everyone sees same thing but that I can also make notes private if I choose. Support from Qgenda is fabulous. Cons I do not like that you cannot delete tasks with a date range like you can when you add them. I also wish that everyone could read what the note says if it is not marked private. Review Source MP Michael P. Md Hospital & Health Care Used the software for: 1-2 years ### "Customer service is virtually none existance. The program is less than useless." March 13, 2018 1.0 Pros I like the blue logo! The waste of money is great because you don't have to wonder if you getting anything for your money, you don't. Cons The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program. Review Source SC Suzette C. Hospitalist Hospital & Health Care Used the software for: 1-2 years ### "Easy Calender and Schedule" December 18, 2018 5.0 Using it for my job Pros It is easy to use, and I can see my schedule in advance and know when I am actually scheduled to work. Easy to synchronize my calendar Cons Nothing negative to say. It is really easy to navigate. Review Source CD Carly D. Revenue Cycle Manager Hospital & Health Care Used the software for: Less than 6 months ### "Growing Platform" March 29, 2021 5.0 The growing company is extremely open to feedback and customer programming requests Pros This is a great platform for small provider offices, large practices or centralized credentialing companies. Easy to use and clear delineations between providers/locations. Cons Ability to send emails right from the software Review Source Response from QGenda April 6, 2021 Thank you for the review. Your team is a lot of fun and we are very happy to have you as a customer. Being able to email from the system is a great request and we plan to have it this year along with many other cool features. MP Michael P. Md Hospital & Health Care Used the software for: Less than 6 months ### "Pure incompetence " April 18, 2017 1.0 A high school student can write better programs than these guys. Their app is useless even by their own admission. Why would you have a good mobile app when your customers are professionals? Pros None Cons Totally disorganized Review Source JB Juan B. MD Medical Practice Used the software for: Less than 6 months ### "Bad. On the first month. Throwing darts at a schedule would give a more fare and balance schedule" July 16, 2017 1.0 So far none Pros Online call requests, mobile software. Apparently you can customize rules but they don't seem to be followed. One of my partners got 3 first calls back to back and I am getting one third call followed by a second call the next day. Cons Does not create a fair and balanced schedule. For example this month it gave me two full weekend calls, one holiday and a total of 8 calls. Meanwhile one of my partners has only 3 calls. Where is the logic on this software? Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.