# Page 3 | QGenda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is QGenda the right Credentialing solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/90628/QGenda/reviews --- QGenda 4.2 (68) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of QGenda ## Showing most helpful reviews Showing 51-68 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OI Olga I. Radiologic Technologist Health, Wellness and Fitness Used the software for: 1-2 years ### "QGenda Review" May 14, 2024 4.0 Pros I like the mobile accessibility feature. Cons I have been having some trouble with general log in and being unable to see my schedule. It has not been resolved thus far. Review Source KM Katie M. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Administrative Assistant" May 3, 2024 5.0 It's been great and works for our group. The people who helps set up the platform were very helpful and answered all of the questions and requests we had. Pros I can run reports easily to see how many shifts each physician has worked and I can move the shifts around easily. I like that you can adjust it to fit your practice needs. Cons There are so many features it takes a little while to get used to but its great once you do. Review Source DS Devendra S. Manager Information Technology and Services Used the software for: 6-12 months ### ""Revolutionize Your Workforce Management: A Comprehensive Review of QGenda Software"" March 19, 2023 4.0 My overall experience with QGenda has been very positive. The platform has been instrumental in solving several key business problems, including the need to streamline workforce management, optimize resource allocation, and accurately track employee time and compensation. Through the use of QGenda's powerful suite of features, we have been able to achieve greater efficiency, productivity, and accuracy across our operations. Overall, I would highly recommend QGenda to any organization looking to improve its workforce management processes and outcomes. Pros I have found many pros to the platform. The features that have been most impactful for me include real-time analytics, automatic time capture, and variable workforce capabilities. I have also found the product to be very user-friendly and intuitive, making it easy to navigate and use effectively. In terms of integration, QGenda has been able to seamlessly integrate with our existing business processes, which has helped us to achieve greater efficiency and productivity. Overall, QGenda has been an essential tool for optimizing our workforce management and improving our outcomes. Cons While QGenda has many great features, there are a few cons that I have experienced. One area for improvement would be the platform's mobile app, which could be more user-friendly and feature-rich. Additionally, while the system's third-party integrations are generally seamless, there have been a few cases where integration was more difficult than expected. Overall, however, these issues have been relatively minor, and I have found QGenda to be an effective and efficient tool for managing our workforce. Review Source AS Andy S. CMO Hospital & Health Care Used the software for: 1-2 years ### "Credential Genie is a Game Changer. Period." December 9, 2020 5.0 In the past, we had all of our credentialing paperwork, licenses, credentials, contacts at insurance carriers, and status of each provider scattered in emails, digital files, paper files, and in texts. We knew there must be a better way to manage all of these details. Credential Genie pulls all of this mission-critical data into a single platform and we now have all of our credentialing information centralized. It is like a CRM for our credentialing information for our providers. In addition, Credential Genie has a very sharp team who help our providers get credentialed for any insurance carriers that we aren't yet credentialed with. This has helped us accelerate our time to market with more insurance carriers and boost our collections. In short, the team at Credential Genie is just what we needed. They consistently deliver results and are an absolute pleasure to work with. They are an extension of our team and we work seamlessly with their dedicated resources that work for us. Pros The combination of the software that organizes our credentialing files and the service that they provide to help us get credentialed with more insurance carriers is a unique solution to what was a complex operational challenge. I can't recommend them highly enough. Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so. Cons There are no cons. We've had only success with Credential Genie. Review Source Response from QGenda December 11, 2020 Thank you for the positive feedback. Our core mission is to remove all the credentialing burden for your team and we love to hear that you are happy with our software and services. We are thankful to have such a great customer. BM Bill M. Physician Assistant Medical Practice Used the software for: 2+ years ### "QGenda Quickly Shows Time Not So Quick with Changes" February 10, 2023 4.0 My overall experience has been positive in regards to managing staff schedules with a little headache when I need to make last minute changes. Pros I like the ability to filter and sort staffing schedules and determine hours and coverage. I can great groups/cohorts and set the schedule as I like. Cons I dislike the tedious clicking required to deleted already created scheduling. It is also not always clear that my scheduled fully published. Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Clunky and difficult to use, but not useful for large organizations" June 27, 2023 1.0 Overall, I have questions regarding the viability of this software. Pros I appreciate that the implementation staff was nice though somewhat incompetent, they constantly had to go to superiors when they often didn't know how to use the software themselves. Cons The software is difficult to implement because it's not user friendly. If you didn't work on the software 8 hours a day you would never know how to use it. It was a disaster with our staff member who was more versed on it took a vacation. nobody could replace her Review Source BD Brandi D. Scheduling Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Qgenda is a Great Scheduling Tool" December 13, 2023 4.0 Overall I have had a great experience with QGenda and have really enjoyed the ease of the scheduling portion Pros I really love the drag and drop feature for the schedule, and the large range of reports available Cons Doing the initial set up of new providers is a little complicated. Reason for choosing QGenda QGenda has more features and reports than the others Review Source AG Ahmed G. Instructor Hospital & Health Care Used the software for: 2+ years ### "Qgenda" January 11, 2023 5.0 Very positive overall Pros \- Great scheduling and time management software in a familiar format that's now pretty much the industry standard- Very reliable sync features with different calendar software Cons \- Few display glitches, particularly when displaying longer schedules 1+ month at the same window and when using the mobile website from an iPhone Review Source PW Phyllis W. Practice Facilitator Medical Practice Used the software for: 2+ years ### "Grest time saver" January 3, 2022 5.0 I have great support from Qgenda when I have questions and the training was well done Pros Both management and providers can see the schedule, can see who has already asked off and it updates in real time that can be viewed in the app. Cons We are really quite pleased with thee product and do not have any complaints. Very easy to use on both sides. Reason for choosing QGenda best features for how we do our providers schedules Review Source BC Brandie C. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Credential Genie" November 11, 2020 5.0 Credential Genie was and has been a lifesaver for me! They know their stuff and are always so helpful and available. Their pricing is very reasonable as well. Pros I found the software very easy to use and the Credential Genie staff were always available to help me with any problems that arose. I like the you can run reports and get data quickly. Cons There really hasn't been much that I don't like about the software and if I need help with something, Credential Genie has always helped me and in a timely manner. Review Source Response from QGenda November 18, 2020 Thank you for the great feedback. We really enjoy working with you and your team. TL Thanh L. Physician Hospital & Health Care Used the software for: 1-2 years ### "Good program can use some improvement " June 4, 2021 4.0 If you can fix the app function so that it runs smoother, Q Genda would be much easier to use. Pros I am able to self schedule on Q Genda. This function is relatively easy to use. Also the option to see who’s on call each day is also very convenient and easy to use. Cons The app it’s self works about five out of 10 time. For some reason there are many times that it would not open. The app also crashes a lot which makes it a paid as we need to open this every day. Review Source PM Pamela M. Education Program Manager Used the software for: 2+ years ### "QGenda saves me so much time. " June 8, 2018 4.0 Pros Easy tracking and reporting. We know where all of our residents, faculty, CRNAs, Techs are scheduled on any given day. For me it is the tracking of the residents (115), their rotations and time off is easily verified. Cons As an academic program, year ending/beginning could be smoother. We depend on the QGenda staff to turn to around quickly. Maybe training around updates could be done at the program level to save time. Review Source TN Terrie N. Administrative Assistant III Used the software for: 2+ years ### "I find QGenda easy to use, easy to read and support is fantastic." June 8, 2018 5.0 Pros It is easy to use and see what coverage is missing and who is available to fill missing tasks. I like that everyone sees same thing but that I can also make notes private if I choose. Support from Qgenda is fabulous. Cons I do not like that you cannot delete tasks with a date range like you can when you add them. I also wish that everyone could read what the note says if it is not marked private. Review Source DW David W. Chief Resident - Neurosurgery Medical Practice Used the software for: Less than 6 months ### "Terrible user interface, incredibly convoluted commands for simple actions" August 1, 2019 2.0 A single vacation request can be put into 6 different "states" - pending, draft, published, lock pending, lock draft, and lock published. Who would intuit what these states imply? Here is what a vacation request should entail: user clicks on the date -> user clicks "vacation 8-5." Here is what a vacation request actually entails: user clicks on the date -> click “vacation 8-5" -> click select start time -> click 08am hr -> click 00min -> click select end time -> click 05pm hr -> click 00min -> click make request.” They have turned a simple command is 9 steps. This is a level of engineering idiocy I thought was reserved for government systems, not private enterprise. Pros Highly customizable. Pretty easy access from both desktop and mobile. Calendar integration works well. Cons Engineers seemingly layer on features without any consideration of the user experience. Redundancy in all request and approval processes. No actual calendar views. No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic. Review Source SC Suzette C. Hospitalist Hospital & Health Care Used the software for: 1-2 years ### "Easy Calender and Schedule" December 18, 2018 5.0 Using it for my job Pros It is easy to use, and I can see my schedule in advance and know when I am actually scheduled to work. Easy to synchronize my calendar Cons Nothing negative to say. It is really easy to navigate. Review Source JT Jessica T. PA Hospital & Health Care Used the software for: 1-2 years ### "QGenda" December 18, 2018 5.0 Pros it was great to be able to view multiple peoples schedule Cons wish there was a way to make a favorite view option Review Source VR Verified Reviewer Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Easy scheduling platform" April 28, 2019 5.0 Pros From a user standpoint, this has made the process of requesting time off and looking at overall scheduling plans much easier. Cons I actually really like this and feel it is user friendly. I use the mobile app and desktop version and have not run into any problems. Review Source MP Michael P. Md Hospital & Health Care Used the software for: Less than 6 months ### "Pure incompetence " April 18, 2017 1.0 A high school student can write better programs than these guys. Their app is useless even by their own admission. Why would you have a good mobile app when your customers are professionals? Pros None Cons Totally disorganized Review Source Talk to a Capterra advisor for free and get results within 15 minutes.