--- title: "SpyGlass Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SpyGlass Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more." source_url: "https://www.capterra.com/p/90637/SpyGlass/" page_type: "product" language: "en" --- # SpyGlass Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SpyGlass ## What is SpyGlass? SpyGlass Health Claims Management System helps claims payers improve accuracy and automation via an easy to use and powerful application. It is entirely web-based and offers reliable, adaptable, flexible, scalable, and open IT architecture, which substantially increases reliability and accuracy through automation, empowering you to maximize the return on your technology investment and includes HIPAA required ICD-10 and 5010 support throughout. ## What is SpyGlass used for? [Claims Processing](https://www.capterra.com/claims-processing-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SpyGlass?[Manage this product listing](https://www.g2.com/products/spyglass/claim_requests/new?auto=true) ## SpyGlass Overview Updated September 2026 AI summary SpyGlass offers claims processing solutions for organizations of all sizes, supporting digital and paper-based claims, claims adjuster management, and payor management. The platform includes tools for EDI, as well as co-pay and deductible tracking, and is accessible via cloud, web, and mobile devices. Its feature set addresses diverse claims administration needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SpyGlass 5.0 (1) VS. [### GoClaim](https://www.capterra.com/p/10013848/GoClaim/) [4.6 (45)](https://www.capterra.com/p/10013848/GoClaim/reviews/) Starting Price $7500 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (45) Value For Money 0.0 (0) Value For Money 4.5 (33) Customer Service 5.0 (1) Customer Service 4.9 (45) ## SpyGlass alternatives [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Highest Rated [Series 3000](https://www.capterra.com/p/51029/Series-3000/) [5.0 (1)](https://www.capterra.com/p/51029/Series-3000/#reviews) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/51029/Series-3000/) [Golem](https://www.capterra.com/p/214587/Golem/) [4.0 (2)](https://www.capterra.com/p/214587/Golem/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214587/Golem/) [GT Estimate](https://www.capterra.com/p/216977/GT-Estimate/) [0.0](https://www.capterra.com/p/216977/GT-Estimate/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216977/GT-Estimate/) ## FAQs about SpyGlass Overview ### What company size and specific industries is SpyGlass built for? SpyGlass is designed for third-party administrators, labor unions, and accountable care organizations that handle health and medical, dental, prescription drug, and vision claims. The vendor description does not specify a particular company size, but it is aimed at organizations in benefits administration and healthcare-related claims management. Features and Usability ### What are the key features of SpyGlass? SpyGlass offers EDI for electronic data exchange, along with claims adjuster management, payor management, co-pay and deductible tracking, and paper-based claims handling. These features support claims processing and payment coordination across electronic and manual workflows. Getting Started and Support ### What training and onboarding options does SpyGlass offer? SpyGlass provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does SpyGlass offer? SpyGlass provides chat support for customer assistance. No reviewer feedback about support is available, so support quality, response times, and user experience cannot be described from catalog evidence alone. ## Features AI summary Based on 447 Claims Processing reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating claims processing software: - **HIPAA Compliant** (**81%** of reviewers rated this feature as critical) - **Payment Processing** (**59%**) - **Claims Tracking** (**64%**) SpyGlass is positioned around capabilities outside these reviewer-prioritized features. Based on the available coverage data, no additional high-priority feature support is listed for this product, so its value will depend on whether its included functions match your team's specific claims workflow and operational needs. This can help businesses focus on tools that fit their processes and day-to-day requirements. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Basic $7,500 Per User,Per Month ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Emiliano L. CEO Law Practice ### "Un portal altamente profesional." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2023 Pros He visto paneles de muchos clientes. SpyGlass es eficiente en sus casos de uso. Cons No tengo queja. Estaría bien que trabajara otros paises distintos de EEUU Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.