# Booker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Booker Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/90708/Booker --- # Booker Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Booker ## What is Booker? 35% of customers seek to book appointments after normal business hours - are they able to book with you? Make appointment scheduling easy for you and your customers with Booker's online booking & all-in-one spa and salon management software. Our platform features appointment & staff scheduling, point of sale, marketing & customer retention tools. Take a free demo & join over 128,000 professionals who save time and effort as they grow and run their business with Booker. ## What is Booker used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 980 user reviews Reviews sentiment Positive 77% Neutral 11% Negative 12% Pros & cons Streamlined user experience Accessible training and onboarding Recurring technical disruptions Frequent payment processing issues Starting price $139 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mindbodyonline.com&name=Booker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booker 4.1 (980) VS. [4.8 (1,133)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $139 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (942) Ease Of Use 4.8 (4,069) Value For Money 3.8 (611) Value For Money 4.6 (2,733) Customer Service 4.1 (885) Customer Service 4.7 (2,294) ## Booker alternatives [4.7 (3,625)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/90708/Booker/alternatives/) ## Who uses Booker? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined user experience 86% positive reviews out of 212 Most reviewers describe ease of use, highlighting intuitive design, customization, and efficient task management features. Recurring technical disruptions 78% negative reviews out of 190 Most users comment bugs and issues cause frequent outages, slowdowns, and glitches, disrupting business operations regularly. Katherine H Office Manager, 2 - 10 employees. "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is unacceptable." Accessible training and onboarding 89% positive reviews out of 72 Most reviewers find training and learning curve manageable, with helpful resources and quick staff adaptation. Frequent payment processing issues 68% negative reviews out of 133 Most users report credit card processing is unreliable, with integration, refund, and fee problems affecting transactions. Corinne O Director of Business Operations, 11 - 50 employees. "Had to leave the service and move to another scheduling company during our busy holiday system as we were losing revenue due to the issues and inability to check clients (who use credit cards) out! " Intuitive navigation for all users 100% positive reviews out of 34 Most users report navigation is straightforward, with clear layouts making daily tasks simple for everyone. Disruptive and infrequent updates 66% negative reviews out of 50 Most reviewers indicate software updates are inconvenient, introducing new bugs and downtime during critical business hours. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 3.8 (40) 55.00% of 40 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 3.5 (32) 53.13% of 32 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 3.7 (23) 47.83% of 23 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Management 3.7 (21) 42.86% of 21 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Database 3.1 (17) 35.29% of 17 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Sync 2.9 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Booker 90 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Plan, manage, and track the financial activities of an individual or organization Specific use for barbershops Designed for medical spas For Retail Stores Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access the system via a mobile application Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Managing and trading shift details between employees Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Request, track, and manage time off requests and vacation time Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.9 (692) 3.9 Based on 692 reviews ## Pricing Value for money 3.8 (611) [View pricing plan details](https://www.capterra.com/p/90708/Booker/pricing/) Starter $139.00 Flat Rate,Per Month It includes: - Manage a limited set of active staff profiles - Send up to 3,000 text notifications & reminders - Streamline your intake process Value for money 3.8 (611) 3.8 Based on 611 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Clover](https://www.capterra.com/p/226864/Clover/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (885) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (885) 4.1 Based on 885 reviews ## User reviews Overall rating 4.1 Based on 980 reviews Filter by rating 5(482) 4(275) 3(108) 2(41) 1(74) Mentioned topic Sorted by most recent RG Ramika G. Salon owner Health, Wellness and Fitness ### "Booker makes scheduling easier " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2026 Overall I had no issues with my experience while using Booker. After a while the service became unaffordable for my business. Pros The convenience of managing appointments and payroll makes the administrative work much easier. Customer service was always available with setting up,had questions or concerns about booker. Cons During the time using Booker you had to ask clients who their cell phone provider in order to get text message and some clients would act weird about giving that information. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reasons for choosing Booker At the time it was a good fit for my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Not worth the cost" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 10, 2026 I lost money when the automated payment system glitched. I paid too much money for a system like this to lose money on it. Pros Their CRM tool for touching clients is robust - it handles inquiry, intro, reminder and marketing emails very well. Cons Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HD Haley D. Accounting Admin Medical Practice ### "A One Stop Shop for Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Booker is a powerful and convenient platform for managing appointments and clients. A one stop shop for operations. Pros Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier! Cons At times there has been slow performance and system glitches however that is expected with most software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Madison A. Store and Spa Director Cosmetics ### "RUN! Do not sign up, unless you want to hate your life. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2025 The worst experience I've had with a service provider or tech provider, bar none. Our business used them for 10 years and we couldn't have been treated more poorly. When I was promoted and able to implement changes, we went with Mangomint, which is less expensive, and would recommend to anyone and everyone. Pros Absolutely nothing. Could not say a good thing about the service. Run, run, run as fast as you can. They won't care about you until you're leaving and they demand an exit interview. Cons The app constantly broke down. Terrible refresh rate on the desktop and app versions. Terrible tech support. Terrible customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OF Olga F. Co-Owner Health, Wellness and Fitness ### "The Worst system I have ever used!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 2, 2025 Terrible experience. I am cancelling and that process is also a headache. Just as bad as the system itself. And it is way to expensive for the experience. NOT WORTH THE TROUBLE! Pros When it was working properly it was easy to use. Which was very far few and between. Giving employees access was easy, when the system wouldn't go down... Cons The system was constantly down and in service with technical issues. The system is so slow and frustrating. It would go down and stop working on our busy days in the salon. I DO NOT RECOMMEND IT!!!!! Switched from [Boulevard](https://www.capterra.com/p/162738/Boulevard/) because I got larger in my business. I needed something easy for my front desk to use. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reasons for choosing Booker I dont know. I wish I had NOT. But you live and learn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VJ Vicki J. Spa Manager Health, Wellness and Fitness ### "Booker for Spa Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 Booker has been super easy to learn as well as easy to teach our new concierge/front desk staff. It is a very user friendly program. Pros Booker is very intuitive to use & was easy to learn. I use this software to manage our bookings at the Spa in which I manage & I love it! Cons There are some nuances with Booker that it just takes some getting used to. Sometimes it will pause when I am trying to make a new appointment & I have to refresh. This could be a Wifi issue though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Emily D. Manager Health, Wellness and Fitness ### "Not the best, not the worst. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 16, 2025 We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options. Pros It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well. Cons It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carley W. Esthetician and massage therapist Health, Wellness and Fitness ### "Not my favorite booking software by far." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 17, 2025 I did not enjoy Booker at all. Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys". Nothing in the booker booking system was easy or made sense Pros It has an unlimited amount of options for services and prices as well as staff. Cons Confusing system, spent over 6 months trying to learn it and it's so convoluted I don't understand why anybody would use this, and it's next to Impossible to try to book online through the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Cassidy W. Massage therapist Leisure, Travel & Tourism ### "Easy to use booking manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 13, 2025 I used Booker for several years and found it to be easy to navigate. It offers options for how to view the schedule, and a way to keep notes on client profiles. Pros App version allowed for easy and quick reference from my smart phone. Cons Occasional glitches that were not fixed quickly. Some tasks did not work reliably through the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cassandra S. Esthetician Retail ### "Booker is great for spas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 It is easy to schedule clients and view the overall schedule for the day. Pros Mobile access across the board and ease of use. Cons Booker has been fantastic in the spa setting. Not sure what could change at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/90708/Booker/reviews/) Popular comparisons [Calendly vs Booker](https://www.capterra.com/compare/90708-148036/Booker-vs-Calendly)[Google Calendar vs Booker](https://www.capterra.com/compare/90708-213340/Booker-vs-Google-Calendar)[Goldie vs Booker](https://www.capterra.com/compare/90708-268055/Booker-vs-Goldie)[Acuity Scheduling vs Booker](https://www.capterra.com/compare/90708-191978/Booker-vs-Acuity-Scheduling)[Vagaro vs Booker](https://www.capterra.com/compare/90708-153752/Booker-vs-Vagaro)[GlossGenius vs Booker](https://www.capterra.com/compare/90708-174830/Booker-vs-GlossGenius)[Mindbody vs Booker](https://www.capterra.com/compare/40229-90708/MINDBODY-vs-Booker) [Doctoralia for Specialists vs Booker](https://www.capterra.com/compare/90708-253301/Booker-vs-Doctoralia-Pro)[Jobber vs Booker](https://www.capterra.com/compare/90708-127994/Booker-vs-Jobber)[Boulevard vs Booker](https://www.capterra.com/compare/90708-180087/Booker-vs-Boulevard)[Booksy Biz vs Booker](https://www.capterra.com/compare/90708-142741/Booker-vs-Booksy)[Fresha vs Booker](https://www.capterra.com/compare/90708-142138/Booker-vs-Shedul-com)[SimplyBook.me vs Booker](https://www.capterra.com/compare/90708-140086/Booker-vs-Simplybook-me)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)