Who Uses This Software?

iCIMS has 3500+ contracted customers within various segments and industries, and has grown their Enterprise customer base by 70% over the past 3 years.


Average Ratings

61 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • iCIMS
  • www.icims.com
  • Founded 1999
  • United States

About iCIMS Talent Acquisition Suite

The iCIMS HR & Talent Platform answers the call for a simpler, savvier approach to the complexities of talent acquisition. Using powerful integrations and access to the largest talent acquisition partner ecosystem, the iCIMS Talent Platform empowers businesses for long-term success all within a single system of record. Scalable, easy to use, and backed by award-winning customer service, iCIMS is ready to help HR professionals everywhere win the war for talent. Book your free demo today!


iCIMS Talent Acquisition Suite Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management

iCIMS Talent Acquisition Suite Reviews

PrimeSource Building Products- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Reporting, Customer Service Department is excellent, ease of use.

Cons: None that I can think of at the top of my head.

Overall: Ease of use, reporting features, customer service is EXCELLENT!

Great job team iCIMS!

Liberty Lutheran- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use, help manual, qrg

Cons: Have not found any

Overall: Very happy with ROI, salesperson and implementation manager.

Flad Architects- Review

Jan 17, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: iCIMS customer support, resume parsing, ability to apply via LinkedIn, communications center, etc.

iCIMS customer service has been top notch...I can't say enough about all the positive experiences I have had with every person at iCIMS. We also think iCIMS is a great product. Thanks for making my job easier!

Cons: The only "con" we have discovered with iCIMS right now is the limitation of 1MB for resume and document upload. It would be great if this could be increased to 5MB or 10MB. We receive a lot of portfolios that exceed 1MB and right now we are having to save them separately, outside of iCIMS.

Overall: iCIMS has excellent customer service. It has been a great experience from the initial demo through implementation to every day use.

AGP- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It's very easy to use. Simple but very effective!

Cons: I'm still working to learn how to better utilize the search functionality. I know the webinars will be of great assistance in this matter, though. I just need to find the time to attend!

Overall: Fantastic customer service and the team is always exceptionally receptive to my requests!

Goodman Manufacturing Company- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: No Comment.

Cons: No Comment.

Overall: Easy to use
Good report generator
Overall excellent ATS

MSC Software- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The global HR reps can update everything in one place to manage job openings.

Cons: The cons are on our side - recruiters don't like administration, so it's hard to get them to use functions within iCIMS.

Overall: iCIMS has the whole package to support our recruiting efforts.

Liquidity Services- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: No Comment

Cons: One of the only "cons" that I've encountered is the abliity to post the position in multiple locations; however that will be solved with my system update tomorrow...thanks!

Overall: iCIMS provides a full scale solution that satisfies all of our recruiting needs and I have always received the highest form or customer service.

Bridgestone- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: No Comment.

Cons: No Comment.

Overall: Great customer service. All of my interactions with iCIMS has been positive. In addition the iCIMS team is on par with expectations of companies our size.

Rise Interactive- Review

Jan 17, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Support, Training & Support Material, and Ease of Use.

Cons: So many features and abilities, can be a bit difficult to wrap your head around if you haven't used an ATS and/or you are independent operator.

Overall: User-friendly layout, ability to customize, doesn't matter size of company. Most importantly, customer service and help desk abilities are second to none.

Hancock Regional Hospital- Review

Jan 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Demos/webinars offered from the ease of my office.

Cons: No comment.

Overall: Great customer service as well as the product and services offered, quick response time to my inquiries as well.

Baptist Memorial Health Care - Review

Jul 27, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent in saving time tracking applicants!

Cons: No comment.

Overall: No comment.

SecTek - Review

Jul 27, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Service.

Cons: No Outlook tab.

Overall: No comment.

IISS LLC - Review

Jul 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to use!

Cons: No comment.

Overall: Help staff is outstanding!!!

Orbital - Review

Jul 27, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly, hands-on customer service representatives and competitively priced.

Cons: No comment.

Overall: No comment.

CSS/Dynamac Corporation - Review

Jul 27, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Technical support staff is always available and is highly reliable.

Cons: No comment.

Overall: Easy to use, provides useful information and reports.

CHA Consulting, Inc. - Review

Jul 27, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Help Desk and support are excellent!

Cons: The amount of time it takes to click through resumes and not having the ability to hold candidates in a folder for future needs.

Overall: Overall it's been a positive experience.

Kings Community Action Organization - Review

Jul 27, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Intuitive dashboard, scalability in many regards, flexibility to create desired experience for candidates. Great product. Great customer service.

Cons: Expense, rather prolonged implementation process, but I understand why it is necessary.

Overall: iCIMS is great - I have used it before and I am looking forward to getting the implementation done so I can use it again.

Bexil American Mortgage/CheckPoint HR - Review

Jul 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great customer service, responsive Help Desk and client support!

Cons: No comment.

Overall: Comprehensive and easy to use tool.

MyWebGrocer, Inc. - Review

Jul 25, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use, functionality, Customer Service. It also makes recruiting for a high volume of roles much easier and more organized.

Cons: There are so many reporting options, sometimes it's hard to figure out what parameters to use to generate the desired report.

Overall: Overall it's an excellent application and one I would highly recommend.

Linde Process Plants - Review

Jul 25, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to use.

Cons: n/a

Overall: Easy to use, easy to implement and easy to work with Customer Support.

OneWest Bank - Review

Jul 25, 2012
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Highly customizable. Help Desk staff is knowledgeable and efficient. The system is also very robust in what it has the potential to do.

Cons: The interface isn't the most intuitive/user friendly which often leads to users not taking full advantage of what iCIMS can do and only using what they can see.

Overall: Quick helpful feedback from support staff. The Help Desk has worked with us to customize our setup. However, there are many things I think iCIMS could do better or more efficiently and I think the interface is not the most intuitive.

ProSol - Review

Jul 25, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly and customizable.

Cons: No comment.

Overall: No comment.

Jordan's Furniture - Review

Jul 25, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use and ease of training hiring managers.

Cons: No comment.

Overall: Quick implementation. Excellent Help Desk.

Ziegler Cat, Inc. - Review

Jul 25, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Able to configure the system to most of our needs. Very user friendly. Assists immensely in our recruitment efforts. I am very happy with the ability to edit the Applicant Flow Bins and Statuses with the most recent release. It will allow us to make changes more quickly.

Cons: I would like to be able to configure the system more to greater match our needs.

Overall: No comment.

HAVI Global Solutions - Review

Jul 25, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great customer service and quick turn around time for open tickets.

Cons: No comment.

Overall: No comment.

Myriad Genetics Inc. - Review

Jul 25, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use and Reporting.

Cons: No access to search candidates as a hiring manager.

Overall: Doug Meyer did a great job with implementation!

Adecco Group - Review

Jul 20, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Service and support.

Cons: We need to start using more of the social media tools available, so not really a "con" - more of something on our to do list.

Overall: The support I receive from iCIMS has been fantastic over the years. It just seems that there is a shift from having our CRD team being able to help us on our system issues - I miss having one or two points of contact vs. having to go to the Help Desk and start from scratch each time. Our current CRD (Account Rep) is great but is seems like she's being pushed to push us to the Help Desk on most issues or improvement projects. Our former CRD seemed to be able to help us with more of the day to day. Even having another consistent contact outside our CRD for these types of larger projects would be fantastic.

Neighborhood Health Plan, Inc. - Review

Jul 20, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of applicant flow status.

Cons: New release changes sometimes aren't intuitive.

Overall: Responsive Customer Service team.

Cray, Inc. - Review

Jul 20, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Reporting functionality.

Cons: None at this time.

Overall: Reporting functionality. Ease of use. Competitive pricing.

ICE Health Services Corps - Review

Jul 20, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use, features that our organization can effectively put to use.

Cons: No comment.

Overall: No comment.

Spectrum Healthcare Resources - Review

Jul 19, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very hands on when bringing iCIMS to our company.

Cons: Not able to run reports in all formats that I would like.

Overall: Easy to navigate, simple format, Help Desk is very responsive.

Hillsborough County Sheriff's Office - Review

Jul 19, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Simplification of applicant processing. Excellent tracking program. Ease of use/training new users. Tailored to user's needs/requirements. Modifications are done pretty seamlessly. Excellent customer service. Responsive relationship managers. User friendly system.

Cons: Any cons are addressed and resolved by the Help Desk.

Overall: I have recommended iCIMS to other businesses like my own. They are responsible and responsive to their customers' needs. It has streamlined our application, tracking and selection process.

Orbitz Worldwide, Inc.

Jul 19, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly properties and resources.

Cons: None currently.

Overall: Great Customer Service. User friendly system. Wide range of recruiting tools. Extremely fond of our Account Rep, Alana.

American Esoteric Laboratories - Review

Jul 19, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The actual flow of applicant tracking.

Cons: The actual learning ability of the breakdown of tracking the applicants.

Overall: Terrific applicant tracking system!

S & B Engineers and Constructors - Review

Jul 19, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great recruiting tool. Great Customer Support.

Cons: No comment.

Overall: Very user friendly. Great Support staff.

Vector Marketing - Review

Jul 19, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: They were able to build the site for us, even though we are doing something completely different than is normal for iCIMS.

Cons: Trouble with mailings: it would be nice to be able to have a letter we can send out (mail merge) with the ability to utilize different genders within the letter.

Overall: Great customer service and feedback from the beginning. Working hard to fit our unique needs.

SurePayroll - Review

Jul 19, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to use.

Cons: Sometimes processes are not straightforward and the Knowledge Base does not always have answers to simple questions.

Overall: Great customer service, easy to use, customizable and easy implementation process.

INX International Ink Co. - Review

Jul 18, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to post jobs.

Cons: Sometimes the searches are hard to understand.

Overall: Overall, easy to use.

Trump Entertainment Resorts Holdings L.P. - Review

Jul 18, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use, easy to "move" forms from one user to the other.

Cons: Wish the screening questions could be copied and pasted instead of having to re-type them for each requisition; resume parsing.

Overall: Thank you for listening, iCIMS!

Excellent Customer Service, Compatibility, Configurability, Ease of use by applicants and hiring managers.

Naylor, LLC./CheckPoint HR - Review

Jul 18, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy and user friendly for applicants. A lot of great features.

Cons: Some of the features could be a little more user friendly.

Overall: Overall iCIMS is a great ATS! The implementation team we worked with was very professional and attentive. There are a few features I wish were a little more user friendly.

Agfa Healthcare - Review

Jul 18, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Service.

Cons: TMP experience.

Overall: Great Customer Service team - flexible and responsive.

Calista Corporation - Review

Jul 18, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Very easy to use.

Cons: Can be difficult for candidates sometimes to enter information.

Overall: Great program, great piece, and great customer service. We are very happy with iCIMS!

ISS, Inc. - Review

Jul 18, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use!

Cons: We have not built out iCIMS, as a company, to utilize all of its features and functionality.

Overall: iCIMS has the best Customer Service and Technical Support representatives that I have ever had the pleasure of working with in my 27 years working in business!

First Citizens Bank and Trust Company, Inc - Review

Jul 18, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: - Easy to use and track candidates.
- Ability to have a pipeline to store candidates that we would like to keep for future use.

Cons: No real cons that I have come across.

Overall: The iCIMS Platform is user friendly and has good Customer Service (Help Desk Tickets).

Keystone Technical Resources - Review

Jul 18, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Service - Reliable - Scalability - Administrative Features.

Cons: When entering a new company or person and hit "new address", after the data box pops up you cannot leave that screen. i.e. - wanting to go to another website tab to the get the company address and come back to the data box. It's a small annoyance.

Overall: I have already referred a company (that did a demo) because of the pros I listed above.

Diamond Healthcare Corp. - Review

Jul 18, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We can all see and share candidate information - applicants don't get lost.

Cons: A few features that would help us haven't been roled out yet...i.e. would like to enter program specific information that would auto-populate into our job ads.

Overall: Most excellent Help Desk Team!!! Much thanks.

iCIMS Talent Platform - Great technology, great people, my process!@@

Nov 21, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Our Project Manager, Karen, did a great job tailoring the process and timeline to my needs, she did a ton of work that I needed help with, and she got us up an running before our expected go live date. Not only did she do a great job, she made me and my department look awesome to the company as a whole.

So far I have had zero resumes make it into the system that were not tagged with a source. I have had 15 referrals come in from the share and socialize buttons. I have had great results from the social product add-ons as well, 10 applicants via facebook and twitter. I have also sped up the process of getting a requisition approved by nearly 2 days time while saving myself the time of filling out requisitions for our hiring managers. We are also using the onboarding portal, which has lead to a much higher degree of accuracy regarding paperwork PRIOR to start date. The onboarding portal allows our entire HR team to view what is complete or still needed.

Cons: iFORMS have a recurring monthly cost on the onboarding solution. I would use a lot more of them if they were more affordable.

Overall: I think iCIMS is a great purchase if you are looking to buy an ATS that is built and focused upon being an ATS. Lots of other products in the market for social networking, HRIS, addons...but they all have lost sight of being a best in class recruiting tool.

iCIMS

Nov 15, 2011
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: iCIMS is extremely customizable and the help desk is always available. We have been able to organize and streamline our hiring processing by implementing the iCIMS system. They also offer great training courses!

Cons: System is not intuitive and can be difficult to navigate at times.

Overall: The iCIMS software has an exceptional ability to customize to the needs of the client.

Integral

Nov 02, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Resume database
Multiple job postings
Central location for application forms and scheduled interviews
Can link directly to your company employment page for submittal of resumes
Can link to your job posting packages to post to multiple job boards at the same time

Cons: Extraction of data into candidate personal fields is not very good from Monster.com resumes
The view on the screen is skewed with the newer versions

Overall: I would recommend this product to other human resource professionals

GOOD tool, great support, one big miss on features

Nov 01, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: We're very pleased with the basic product and with the email support. Up time is like 99%; response time is usually solid. Features are good to great in most areas, and are regularly being advanced adn improved. seem to listen to most customer feedback and build on areas of suggestion -- like the major upgrade to knock out quetsions in the most recent built.
we use the system for unit and non, interns to executives, local to national field offices, and with one gaping hole, the product works very well.

Cons: the product has no email integration. so, candidate applies. i have a q for candidate. i send him an email out of icims. candidate answers that question? it comes to my email; it does not also come back to icims. as a result, i avhe an intern who spends 10 hours per week copying notes back into candidate profiles. notes aren't there in real time , things get missed or misplaced, etc. it's a very real weakness that has caused us to seriously consider changing platforms 3 times so far.
Other miss? the cost for certain integrations such as background checks, and certian iForms use, is ridiculously EXCESSIVE. If you plan to have them hosting a lot of forms and data collection, be sure you truly understand the costs upfront.
the itneraction with sites like monster is nice in theory, but it cannot take into account your job posting profiles, so you end up with a plain, flat job ad if you use the tools, and again they are fairly expensive.

Overall: Overall a GOOD tool. Great email response time and support and most customization is easy. implementation was a breeze, and setup was smooth. price is good when compared to other tools in the market.

iCims Review - Eide Bailly

Oct 06, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is so easy to route a position through the approval loop and post to our web site.

Easy to track candidates through our process and document the various stages they go through.

Easy and convenient to use the iForm feature for application materials.

Cons: In our process we go back and forth from recruiter to hiring manager to recruiter to hiring manager - the system doesn't allow for the chronological order of our process to be seen - steps are catagorized in source, HR, hiring manager and not in the order of our process which is a little frustrating, and confusing for our new hires using the system.

Overall: The iCims platform is a great one for a company that has a lot of open positions, a large number of applicants and a desire to keep it all organized! I've been very hapy with the service I receive from my contact - he is always very responsive to questions, inquiries, needs, issues. They stay current with what is going on out in the world of recruitment and with what their customers need - so the technology is not stale our out-of-date. I am pleased with the product and the efficiencies it has created for me and my team.

iCIMS review-CAPSLO

Sep 30, 2011
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use, many users have access, increased applications per recruitment versus paper applications, easy communication.

Cons: Learning curve is high, some hiring managers have difficulty transtitioning/learning from previous system due to low technical skills.

Overall: Excellent product, excellent implementation & customer support. Would highly recommend.

Advisor, Recruitment Services

Jan 14, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Too many to list....
1. Excellent customer service.
2. If our system is not currently doing what we need, we go to the development team to see what can be done. They are willing to work with us to accomplish what's needed.
3. The system is quick and allows us to keep track of our candidates at all stages of the process.
4. With the help of iCIMS, we are able to hold our recruiting staff accountable for their positions, hires, time to fill, levels of involvement, priority levels, etc., etc.

Cons: 1. Cannot select multiple locations when posting a job.

Overall: As part of the demo process and integration team, I was extremely impressed with iCIMS representatives at all levels. They were extremely helpful and worked with us to roll this new process out to the entire company - US and CA. --- Now, three years later, I'd choose them again.

Associate, Executive, and Senior Director

Jan 14, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is a great recruitment system that meets you needs. We were able to bring your recruitmendt process to a professional level through iCIMS.

Cons: Nothing at this time.

Overall: I would recommend this product to any one looking to bring recruitment to the next level.

I can recommend iCIMS for most medium/small company users that are looking for a system to streamlin

Nov 03, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We find the system easy to use and easy to train new employees on.

Cons: For the level of use that we have the system at there are no cons that I can see. If we where using it to onboard employees into our HRIS system I think we might run into some barriers.
The biggest issue I usually see with an ATS is not the system but the users. Mostly, it is getting the managers used to the system and having them take the time to be an active part of the recruitment.

Overall: I can recommend iCIMS for most medium/small company users that are looking for a system to streamline the recruitment process and that would like to create an applicant data base for future recruitments.

Excellent product with reasonable pricing

Oct 31, 2008
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy implmentation, easy to "customize" terrific customer service

Cons: reporting is great, just not terribly intuitive

Overall: Excellent product with reasonable pricing

I would recommend iCIMS highly to any company.

Oct 30, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: iCIMS really listens to it's customers.

Cons: None really.

Overall: I would recommend iCIMS highly to any company.

iCIMS is an excellent system that we rely heavily on.

Oct 30, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: iCIMS has developed a very easy to use Applicant Tracking System and they provide excellent customer support. Formal training classes are provided twice a weeek and the Account Representative that we have is very proactive and responsive to our needs.

We have been working with iCIMS for two years and have not experienced any technical issues todate nor has there been any down time. iCIMS is very reliable.

Cons: The implementation process could have been a little smoother. I think this all depends on the person doing the system implementation. So it may vary from company to company.

Reporting features are robust but not intuitive.

Overall: iCIMS is an excellent system that we rely heavily on.

Highly recommended

Oct 30, 2008
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to use.

Cons: staying on top of updates. Although training is provided we don't have time to check out all the new features.

Overall: Highly recommended

overall, a very good, scalable system with support for international recruiting.

Oct 30, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Good interface and everything is intuitively placed. new features are added at regular intervals

Cons: I have used other systems that allowed the Administrator to add and delete Recruiters and Vendors, without having to go through the helpdesk/customer service.

Overall: overall, a very good, scalable system with support for international recruiting. would defintely recommend.

Great tool to assist in managing the process of networking, attracting, recruiting, onboarding.

Oct 30, 2008
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Solid platform, easy interface, and very productive for recruiters. Excellent customer service and product support. Touches all aspects of talent management from relationships to recruitment through onboarding and internal talent management. We are even using it for performance evaluations. There are no "perfect" CRM/ATS/HRIS tools out there, but iCIMS comes very close.

Cons: Current version limits a few items from being modified. This will be fixed in 8.3. Career center could be enhanced to increase candidate experience.

Overall: Great tool to assist in managing the process of networking, attracting, recruiting, onboarding, evaluating, managing, promoting, and offboarding your talent