Who Uses This Software?

We serve companies in the Semiconductors, Telecommunications, Electronics, Renewables, Nanotechnology, Printing, and Biotechnology sectors.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Cognidox
  • www.cognidox.com
  • Founded 2008
  • United Kingdom

About CogniDox for high-tech R&D

CogniDox is a web-based, document management software tool aimed primarily at supporting high-tech product development. It enables better product lifecycle management and knowledge transfer from developers to partners, clients and customers. We provide highly-integrated support for system engineering workflows and the product lifecycle. Plug-ins are provided for CMS products, software SCM tools, EDA tools, CRM systems, CAD tools and self-service Help Desk applications.


CogniDox for high-tech R&D Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control

CogniDox for high-tech R&D Reviews Recently Reviewed!

A great value product with excellent features and unparalleled support

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a Management Systems Consultant, I was introduced to this package by two clients who had already been using it. I found it to be very powerful and quick to learn. Several other clients have independently chosen to use this solution and I can see why. I have used many document management packages across my client base and CogniDox is by far the best-featured product I have come across. The more you use it the more you learn what it can do for enhancing your management system and optimizing your organization's effectiveness.
In addition, the customer support is outstanding, with timely and helpful support provided in real time, and openness to enhancement going forward.

Cons: The user interface may not be considered to be as modern as some other web interfaces (but for internal use within an organization I do not consider this to be a high priority).

Overall: Enhanced document control and system management

Cognidox support

May 31, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been a user of Cognidox almost since its inception.

Just wanted to say what great support Cognidox provide - questions are answered promptly and difficulties always overcome. Also seems to be almost 24x7 with a very small team, most impressive.

Martin

Vendor Response

by Cognidox on June 02, 2016

Thank you Martin.

Good software and outstanding support

Jun 15, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company has used Cognidox for a few years. We used a simple net drive before, so it has been challenging to get people used to document management system concepts such as document numbers as containers, and the added steps needed to create and manage content in a structured way. It was however a necessary change as the company grew. We have had some difficulties, for example with the automatic PDF conversion and automatic modification of document properties in MS Office, but for the most part it has worked well. The web interface is easier to use than other DMS I have tried. The strongest point of Cognidox is the excellent customer support, which is very quick and effective.

Excellent Document Control Tool with Exceptional Customer Support

May 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CogniDox provides us with an excellent DMS for full auditable control across a wide range of document types for the benefit of individual areas and cross-departmental work. The functionality of the system is extensive, at both document and category levels, and provides efficiency and accuracy in dealing with our documentation. Exceptional customer support provides swift responses and well-explained solutions to any issues, with the added benefit of being fully open to customer suggestions on system modifications.

Extremely powerful and capable - but easy-to-use - document management system

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Can provide all the document management we need - to ISO 9001 and well beyond - making finding and controlling documents very easy and highly effective. Also offers great added value functionality, specifically the built-in Intranet / graphical Quality Management System which we have just chosen to replace our previous SharePoint-based system (for ease of use, cost, and maintainability reasons). Customer service is a bonus - CogniDox is highly responsive both to requests for assistance and suggestions for future enhancements.

Customer Service - Second to None

May 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had CogniDox DMS installed in our company for about 18 months and the after care service is excellent. CogniDox has a huge amount of functionality and it takes a little time to use it to its full extent. I ask a question about something that I want to do and they reply back to you very quickly and always so helpful. An excellent product with excellent customer service.