# SCL Intra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SCL Intra the right Business Process Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/90949/Intra/reviews

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SCL Intra

4.6 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SCL Intra

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Leonid G.  
Sales operations analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "A reliable tool for item workflow management "

May 31, 2021

5.0

A very nice tool for business process automation and with the integrated cloud solution the tool becomes really useful and functional

Pros

Great for smaller companies who need to control workflow of their parcels within a facility. They can also provide you with mobile computer for monitoring and control

Cons

Pricing policy is not very clear, apparently depends on the number of modules that you use in your Company

Review Source

CR

Caroline R.  
Director Customer Success Opps  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Everything you need -just put it in!"

June 17, 2021

5.0

Overall we really liked the product and are excited to continue using it as our team grows. More knowledge share is better!

Pros

Love that every part of our organization can have a page, and develop it as they see fit. It allows us to really create custom pages, SOPs, workflows, and add in images, videos, and links. It has truly become our organizational wiki, and for that, we are more organized!

Cons

Not much - I will say, be sure you have a confluence owner/organizer - or else it can get unruly just like any other tool used to contain information. I would recommend each team has a confluence admin that is responsible for ensuring items are up to date and the right version. We use it for both process creation and documentation, as well as key team information.

Review Source

Elizabeth B.  
Self Employed  
Executive Office  
Used the software for: 6-12 months

### "Work flow process platforms that are easy to use"

July 22, 2021

3.0

I didn't like or dislike this app, but I have found other apps easier to use and in this day and age - speed and ease of use are of high importance.

Pros

I found this platform was not easy to use however it does integrate into our CRM which is linked to Trello which is why we linked to it for a central repository.

Cons

I found this platform was not easy to use or user-friendly at all. It was complicated and I didn't find the help features helpful. It seems cumbersome and you end up fumbling your way around the platform.

Review Source

TW

Troy W.  
Software Engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Full-Featured Tracking Application"

May 13, 2021

5.0

SCLogic Intra helps our business track items so that end-customers can view tracking progress without needing to contact us (via a web portal), helps us troubleshoot any missing items, and helps us proactively audit all our items to make sure they arrived at their destination.

Pros

SCLogic Intra does a good job of allowing us to track individual items, and collections of items (items can be placed in a container, and that container can be updated instead of individually updating each item). It's fairly easy to search for tracked items as well.

Cons

As I am an administrator, it would be great if there was a built-in way for users to reset their password when they forget it (where it sends a temporary password or something to the corresponding e-mail for the user). 95% of the support-related tasks I do in regards to SCLogic is unlocking users after failed login attempts, and resetting their passwords; this does show you how stable SCLogic is and how little maintenance is required though.

Review Source

BJ

Brennen J.  
Mail Services Manager  
Higher Education  
Used the software for: 2+ years

### "Great Product"

February 5, 2020

4.0

Intra has streamlined our package tracking. We now have accountability from receiving all the way through delivery which has been the goal from day one.

Pros

Very customizable and user friendly, customer support is great

Cons

Don't have any complaints so far, everything has gone smooth. If something happens, it gets fixed right away with the help of sclogic's technical support team

Review Source

HK

Harun K.  
Founder  
Computer Software  
Used the software for: 6-12 months

### "SCL Intra makes process management easy"

May 29, 2022

5.0

Pros

SCL Intra is the most effective solution that brings all business management realted features together.

Cons

SCL Intra could offer its complete solutions for cheaper subscription options.

Review Source

DY

Diana Y.  
Mail Service Specialist  
Education Management  
Used the software for: Less than 6 months

### "SCLogic user"

November 1, 2019

5.0

Keeping track of all data information and most important of all tracking numbers.

Pros

It is easy to select receiving, sorting, and delivering options.

Cons

The very least is software working very slow.

Review Source

TK

Terri K.  
Senior Project Manager  
Translation and Localization  
Used the software for: I used a free trial

### "Limited Experience but great Service regardless!"

February 3, 2022

5.0

Pros

As our team evaluated the options on coming back to work in-office, we were asked to come up with some systems or software solutions that would help us as we transitioned back. As such, I prepared a brief on SCL Intra Workplace Services, specifically the time-tracking and auto-scheduling features that allow for maximizing the time of employees who are only in the office part-time.

Cons

It's a small company, and it was honestly really hard to get a hold of screenshots and independent video for demos. Our company ended up going with ClickUp as a way to track more things in one place (including centralizing our documentation, which was a big deciding factor)

Review Source

TW

Tim W.  
IT-Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Powerful Package Tracking"

July 19, 2021

4.0

We have tested the Package Tracking. It was used in goods receipt.

Pros

The interface to the ERP system was set up quickly and easily. This meant that the functionalities of Package Tracking could be verified quickly and added value could be achieved.

Cons

The cost structure is somewhat confusing. I would also like to see more meaningful reference customers.

Review Source

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