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Practice management systems for "Helping Professionals"-Coaches, Nutritionists, Wellness Providers, Consultants. Our systems help people build, manage and organize their practice/business.
Provider
Coaches Console
Located In
United States
Foundation
2002
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars
Support
Chat
Coaches, in the start up phase of building their business (from 0-5 years). Also If you have a mailing list from 0-5000 we are perfect for you.
Content Source: Coaches Console
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Coaches Console Reviews
Pros
The calendar allows for great tricks and setting up a LOT of appointment types. Again the automated emails it sends, and they are branded with your logo are super.
I love being a part of this team. This is the best solution for every coach.
Another thing I love about Coaches Console is their responsiveness to the needs of their users -- they encourage feedback and suggestions for making the system better, AND they actually act on it.
Their commitment to quality and excellent service makes this THE choice for coaches.
Cons
Very basic, many features are missing, such as direct interaction with clients. Also, I can't see it as a "coaching" platform, rather a "consulting" platform.
They left 0 phone messages and then took me out of the program and kept the rest of my money. I wasn't able to use the program due a a large family crisis.
The program is incredibly confusing. You have to be in several classes (which they don't give you the schedule of ahead of time and are incredibly time consuming).
All of the things it replaces (email marketing, contact database, scheduler) are all much more inferior programs than if you paid for individual systems.
"The Coaches Console is my best-kept secret of my high level of service!"
Overall: Peace of mind, organization, professionality, client satisfaction, client referrals, save time and energy
Pros: What I love about TCC is its ease of use as a streamlined system. Here's why: I started using TCC because I don't have time or energy to mess around figuring out how to manage multiple platforms and nudge a webmaster all the time.
Cons: This is not for the weak of heart -- you do have to spend time and energy LEARNING how to use the system. That's the down side. I guess I don't like being on the steep side of a learning curve. The good news is that they have weekly Q&A coaching calls, weekly topic-focused presentations, an online video and info archive, support center, and live chat. And if you still need help, they provide their own CVA service. I attended their 10-week Bootcamp and found it so helpful and felt the company was so authentic that I joined their team!
"Clunky and Expensive"
Overall: Coaches Console is a dream because it offers you everything you need and more! It was created by amazing coaches. But the cost is too high! The competition that has arisen out of the pandemic is sleeker, fresh, easier to use, and 1/3 the cost. $97 would be a fair price for what it offers. Also for the price of the CRM it should be sleek, easy to navigate, and easy to integrate with your website. The calendar needs simplified in the sense that you does not have to be a separate branded page that is hard to brand. I used Coaches Console for 18 months, but it was draining my bank account. It was too clunky for the price I was paying. Please work on it! I am an ICF instructor at a school and I want to “sell” coaches console, but in good conscience I cannot right now. I tell them about it, but I push other options.
Pros: It has every email or automation you might ever need already done for you! Contract and invoicing are very easy, especially for new coaches The calendar allows for great tricks and setting up a LOT of appointment types! Again the automated emails it sends, and they are branded with your logo are super.
Cons: Expensive It’s clunky moving around to the different options- the side bar on the left hand side- I was always clicking 2-3 times before I found what I needed. Feels like you are working with a Microsoft program from 2010. The calendar set is odd- you can’t branded too much if you are paying for the entry level membership. It’s its own separate web page.
"Confusing System. Poor customer service"
Overall: The program is incredibly confusing. You have to be in several classes (which they don't give you the schedule of ahead of time and are incredibly time consuming). The system makes no sense and is the opposite of user friendly. All of the things it replaces (email marketing, contact database, scheduler) are all much more inferior programs than if you paid for individual systems. They also apparently spent one week contacting me because my old debit card for replaced so they couldn't run the card. They left 0 phone messages and then took me out of the program and kept the rest of my money. I wasn't able to use the program due a a large family crisis. I kindly asked for a refund and that I could return in a few months. They refused. I highly discourage anyone from signing up with this company.
Vendor Response
"Coaches Console is the BEST all-in-one system for coaches and practitioners."
Pros: As a seasoned Virtual Assistant specializing in support for busy coaches, this system is my go-to tool for helping manage the back-end of my clients' businesses. Everything needed to grow and manage a successful business -- from a solid CRM to an easy to navigate private client portal to email marketing and autoresponders to online course delivery to a robust shopping cart -- it's all in one place. Coaches Console takes the place of at least 5 separate tools! AND their training and customer support is off the charts amazing. When I'm working in the system and need help or have questions it's super easy to talk to their support team in live chat or submit a ticket (and they respond FAST). Another thing I love about Coaches Console is their responsiveness to the needs of their users -- they encourage feedback and suggestions for making the system better, AND they actually act on it!
Cons: What I like least about Coaches Console is the course/content delivery module, which is functional but I'd love to see more robust features added ... and I hear they're working on that now.
"I've seen this company grow, and I've grown with them. It's been amazing. They listen to our needs."
Overall: I'm able to spend less time learning and trying to implement multiple systems. It's all in one place! That means better productivity, which means more income. It also means my clients have ease of use, and everything is in one place for them.
Pros: I would say the ease of use and adaptability to multiple business types. I LOVE having everything in one place. I don't need to have multiple software to run my business. It's all here!
Cons: What I like least is the calendar's inability to allow people to schedule in the same time slot, like for a group.
