# Coaches Console Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Coaches Console the right Professional Services Automation solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/90988/Coaches-Console/reviews

---

Coaches Console

4.6 (14)

[View alternatives](https://www.capterra.com/p/90988/Coaches-Console/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Coaches Console

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Devora Gila B.  
More Time and Energy for Service-Based Entrepreneur Moms  
  
Used the software for: 2+ years

### "The Coaches Console is my best-kept secret of my high level of service!"

March 4, 2018

5.0

Peace of mind, organization, professionality, client satisfaction, client referrals, save time and energy

Pros

What I love about TCC is its ease of use as a streamlined system. Here's why: I started using TCC because I don't have time or energy to mess around figuring out how to manage multiple platforms and nudge a webmaster all the time.

Cons

This is not for the weak of heart -- you do have to spend time and energy LEARNING how to use the system. That's the down side. I guess I don't like being on the steep side of a learning curve. The good news is that they have weekly Q&A coaching calls, weekly topic-focused presentations, an online video and info archive, support center, and live chat. And if you still need help, they provide their own CVA service. I attended their 10-week Bootcamp and found it so helpful and felt the company was so authentic that I joined their team!

Review Source

VR

Verified Reviewer  
Life Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Clunky and Expensive"

October 5, 2022

4.0

Coaches Console is a dream because it offers you everything you need and more! It was created by amazing coaches. But the cost is too high! The competition that has arisen out of the pandemic is sleeker, fresh, easier to use, and 1/3 the cost. $97 would be a fair price for what it offers. Also for the price of the CRM it should be sleek, easy to navigate, and easy to integrate with your website. The calendar needs simplified in the sense that you does not have to be a separate branded page that is hard to brand. I used Coaches Console for 18 months, but it was draining my bank account. It was too clunky for the price I was paying. Please work on it! I am an ICF instructor at a school and I want to “sell” coaches console, but in good conscience I cannot right now. I tell them about it, but I push other options.

Pros

It has every email or automation you might ever need already done for you! Contract and invoicing are very easy, especially for new coaches The calendar allows for great tricks and setting up a LOT of appointment types! Again the automated emails it sends, and they are branded with your logo are super.

Cons

Expensive It’s clunky moving around to the different options- the side bar on the left hand side- I was always clicking 2-3 times before I found what I needed. Feels like you are working with a Microsoft program from 2010. The calendar set is odd- you can’t branded too much if you are paying for the entry level membership. It’s its own separate web page.

Review Source

CB

Cortney B.  
  
  
Used the software for:

### "Confusing System. Poor customer service"

November 3, 2015

1.0

The program is incredibly confusing. You have to be in several classes (which they don't give you the schedule of ahead of time and are incredibly time consuming). The system makes no sense and is the opposite of user friendly. All of the things it replaces (email marketing, contact database, scheduler) are all much more inferior programs than if you paid for individual systems. They also apparently spent one week contacting me because my old debit card for replaced so they couldn't run the card. They left 0 phone messages and then took me out of the program and kept the rest of my money. I wasn't able to use the program due a a large family crisis. I kindly asked for a refund and that I could return in a few months. They refused. I highly discourage anyone from signing up with this company.

Review Source

Response from Coaches Console

November 4, 2015

This is Kate Steinbacher one of the founders of The Coaches Console. Wow! Courtney. We are so sorry that was your experience! AND that we were not responsive...UGH It is certainly NOT what we try to provide. If you are willing I'd love to chat off line to discover what went wrong and try to make it right with you. AND we understand that TCC is not the right technology for everyone... The Coaches Console system is a very BIG system as it handles the work of 7 technologies all automated and integrated so they speak to one another seamlessly. We have a 10 week Boot Camp to help people get up and running and put ALL of the parts and pieces to work for them.

JC

Jackie C.  
Virtual Assistant  
Management Consulting  
Used the software for: 2+ years

### "Coaches Console is the BEST all-in-one system for coaches and practitioners."

March 2, 2018

5.0

Pros

As a seasoned Virtual Assistant specializing in support for busy coaches, this system is my go-to tool for helping manage the back-end of my clients' businesses. Everything needed to grow and manage a successful business -- from a solid CRM to an easy to navigate private client portal to email marketing and autoresponders to online course delivery to a robust shopping cart -- it's all in one place. Coaches Console takes the place of at least 5 separate tools! AND their training and customer support is off the charts amazing. When I'm working in the system and need help or have questions it's super easy to talk to their support team in live chat or submit a ticket (and they respond FAST). Another thing I love about Coaches Console is their responsiveness to the needs of their users -- they encourage feedback and suggestions for making the system better, AND they actually act on it!

Cons

What I like least about Coaches Console is the course/content delivery module, which is functional but I'd love to see more robust features added ... and I hear they're working on that now.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 2+ years

### "I've seen this company grow, and I've grown with them. It's been amazing. They listen to our needs."

February 6, 2018

5.0

I'm able to spend less time learning and trying to implement multiple systems. It's all in one place! That means better productivity, which means more income. It also means my clients have ease of use, and everything is in one place for them.

Pros

I would say the ease of use and adaptability to multiple business types. I LOVE having everything in one place. I don't need to have multiple software to run my business. It's all here!

Cons

What I like least is the calendar's inability to allow people to schedule in the same time slot, like for a group.

Review Source

VR

Verified Reviewer  
Certified Life Coach & ADHD Coach | Managing Director - Minnesota  
  
Used the software for: 2+ years

### "Seven years of exquisite support and simplification of my coaching business"

March 6, 2018

5.0

Pros

Having all I need in one system which has made it easier the planning, growing and managing of my business so much easier to handle.

Cons

The only thing I didn't like was my slow pace to get the system up and running to serve my needs. Tip: Be willing to invest in a Coaches Console CVA to help you get that done so you can focus on what you do best.

Review Source

PC

Patti C.  
President & Founder  
  
Used the software for: 2+ years

### "I stumbled upon Coaches Console for one of my clients and was immediately sold! "

March 3, 2018

5.0

Pros

Coaches Console is the answer to every coach's prayers. This online software allows you to efficiently organize and automate the backend of your business. It's your calendar, contact management system, online billing, website, and marketing all in one place. After using it for one of my clients, I loved it so much I became a Certified Coaches Console Virtual Assistant so I can learn everything I could learn and then help others set up their console. I love being a part of this team. This is the best solution for every coach! Be sure to check it out today!

Cons

Not enough coaches are using it! There are too many brilliant coaches that struggle with setting up their business and now you no longer need to worry about that!

Review Source

CW

Carol W.  
owner  
  
Used the software for: 2+ years

### "exquisite client support and a full system all in one- perfect for entrepreneur coaches"

March 3, 2018

5.0

This software took me from "spitballs and duct tape" to having "a sexy back end" to my business. I make more money than ever while working much less.

Pros

I can stop worrying about the my systems and focus on my work. It has all the stuff I need (forms, calendar, website, even a client portal) in one system. It's a CRM that pulls my new people in fairly effortlessly and keeps them engaged for easy, eventual, on boarding.

Cons

Like all software, sometimes there are glitches. The great news is that the team is with you and will help. They are quick to get back to you and listen to your improvement ideas.

Review Source

Cristina Marcano L.  
E-Coach Senior ILC Academy  
Professional Training & Coaching  
Used the software for: I used a free trial

### "All your business Coach here"

November 28, 2018

5.0

Pros

This system is complete. Everything you can do here. All your coaching business can be developed from this wonderful platform. From personalizing your own website to scheduling sessions with your clients, tracking and collecting your services. That if you must learn to use it because it is a tool that you can not take advantage of. Once you become an expert you will not know how to do without it.

Cons

This system is quite complex to know it completely, because it adapts to all types of businesses because it is to understand that its functions are broad. But when you know it and know how to use it, it becomes indispensable.

Review Source

VR

Verified Reviewer  
Leader  
  
Used the software for: Less than 6 months

### "Nice yet basic system for interacting between coaches/consultants and clients"

April 21, 2018

4.0

A nice to use software if you have very basic needs. Not for needy hardcore service providers

Pros

An easy to use, streamlined system with basic features such as billing, basic LMS like courses, and interacting with clients

Cons

Very basic, many features are missing, such as direct interaction with clients. Also, I can't see it as a "coaching" platform, rather a "consulting" platform

Review Source

JH

Janine H.  
Virtual Assistant  
  
Used the software for: 2+ years

### "With the Coaches Console my small business runs seamlessly! "

March 2, 2018

5.0

Pros

All of the moving parts can be managed from one place: client data base, calendar, emails, invoicing, newsletter, selling my packages, online courses, and more. The console is very user-friendly and if I need help, the support team is amazing! I have never worked with a company that offers such support. Each question is treated with a genuine desire to help! In addition to the software, excellent training resources are also available. I could not imagine running my business without this tool!

Review Source

AR

Angee R.  
Virtual Assistant  
Professional Training & Coaching  
Used the software for: 2+ years

### "Best all in one software."

March 2, 2018

5.0

Pros

It comes with training, a community and support. You're not just getting a software but the support you need to set it up and use if effectively. You are also a part of a community of users so you can collaborate, make connections and support each other. The have additional training that focuses on your business so you can increase your business, which increases your use of the software. Your success is there success.

Review Source

DS

Dorothy S.  
Certified Virtual Assistant  
  
Used the software for: 2+ years

### "Came into my business at the right time!"

March 5, 2018

5.0

Pros

I love the fact that they listen to their customer's needs and the fact that they are always improving their product.

Review Source

JF

James F.  
owner  
  
Used the software for:

### "Coaches Console Review"

July 3, 2009

5.0

I highly recommend this well designed, well constructed and useful product. I cannot imagine running my business without it, especially in today's competitive environment. I searched long and hard before I found Coaches Console and I could not find any software even remotely close to the quality of this product. Their commitment to quality and excellent service makes this THE choice for coaches.

Pros

Ease of installation Ease of use with superior teaching tutorials Design features needed for my business Overall integration of features Quality of the software Excellent Graphic design Ease of use for clients

Cons

The only thing I can think of is a feature they plan to have in the future which is a picture upload feathure for clients.

Review Source

Similar Products

Featured

## Related categories

[Coaching](https://www.capterra.com/coaching-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.