Who Uses This Software?

RegFox serves startup organizations to multi-billion dollar brands. If you want total control over the registration process and have the most profitable event ever, RegFox is for you. All at 99 cents.


Average Ratings

52 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.99/one-time
    See pricing details
  • Pricing Details
    99 Cents per Registrant. Advanced features at additional fees. See website.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Webconnex
  • www.webconnex.com
  • Founded 2008
  • United States

About RegFox

Home of the 99 cent registration! RegFox is the most flexible registration system on the market today. Thousands of the worlds leading brands use RegFox for online registration. Regfox is simple, intuitive yet incredibly powerful. You get total branding control so the registration forms look like your organization. You set whatever convenience/processing fee you'd like, and then you keep 100% of it. RegFox is packed with features like conditional logic, deposits, badge printing and more.


RegFox Features

  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback

RegFox Reviews Recently Reviewed!

Excellent functionality, very quick to get up and running.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of functionality, intuitiveness of back-end, highly reasonable fees. Customer support quick and responsive.

Cons: Not as many advanced bells and whistles, but that is far outweighed by the benefits outlined above.

Probably the best registration software I have ever used in my 20+ years of managing events.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - It's super easy to design the registration form and confirmation.
- Flexibility with reordering or adding fields
- Friendly customer service, and I appreciate the quick, thorough responses!
- Robust analytics, which are so helpful; I look forward to seeing the results of our campaign.
- Affordable for a non-profit organization, such as ours
- I could go on!

Cons: Just one thing so far, which is that the font color in the confirmation is inconsistent, and I have tried to highlight the text and choose the color. I still get gray and black text, which must be due to the editor. Do I really need to know HTML to fix this? Should be easier. Other than that, I don't have anything to complain about.

Overall: Many, but mostly flexibility to create the forms they way I want. I also appreciate the robust analytics and excellent technical support.

Very simple and user-friendly!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Registration process was seamless when participants checked in and electronic payments directed to bank instead of mail to treasurer.

Overall: Direct payment and pre-registration simplifies the process of hosting events.

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Absolutely LOVE Regfox! Solved every problem I had w/ setting up events, collecting $$ and contracts

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I am a photographer and use regfox for my mini session sign ups, one stop shop for both my clients and I. Customer support is top notch. The software is so easy to navigate and set up. So many different options gives the software incredible adaptability for any event. Great options for sharing on social media. Reports are exactly what you want and need. Fees are super competitive, no other software gives you so much for this price and they deposit it right into your account for you. Regfox is a no brainer.

Overall: Save time, money, less worry and super easy for my clients to use and submit.

So easy to use, it makes our event registrations go so smoothly

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The set-up is incredibly intuitive and the software is extremely flexible. This product provides some serious bang for your buck. pricing is excellent.

Cons: We wish we could set up multiple deposits. The payment options for deposits are a little limited at this time.

One of the most affordable in the business

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Planning events and keeping track of registrations got a lot easier with this app. And even better, the transaction costs are much lower than most competitors

Cons: The app does not integrate with a lot of new CRM softwares so make sure to check on that. However, their reporting and exporting is intuitive so you can usually find a way around this.

We are a large church who hosts many events requiring registration. Regfox was the perfect answer.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The flexibility of the software is amazing and set-up is intuitive. Price is great! Lots of bang for your buck. The addition of conditional logic is a great feature.

Cons: Would love a few more payment options as far as deposits are concerned. Currently only one deposit and final payment are allowed. We would love to be able to set-up multiple deposits.

So easy to use! It made our event registrations go so smoothly!

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software does everything I need to register my attendees. It was SO nice not to have to worry about that part of our event. There was not even one hitch! They also automatically wait listed anyone over our maximum allowed.

Cons: I could not add an attendee after the close date for normal attendees. I had two VIPs who came the day of the class. I had to send emails from our marketing email client because I could not send to the VIPs from REGFOX.

Overall: I did not have to worry at all about registrations. My event was so easy to setup in the software and looked so professional. For our first event, everyone was impressed! The cc processing fees were the same as my current processor and everything funded within two days of each transaction. Summary - i loved it because i didn't have to worry about it.

RegFox is an easy to use registration system that is just right for our ministry.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use is a major plus for this system. The ability to collect registration fees online and receive daily deposits provides excellent support for our accounting needs. The registration page looks great on all devices (computer, tablet, and phone). The statistical reports provide an excellent tool for analyzing registration data.

Overall: RegFox provides an easy to use system for conducting online registration and funds collection.

Used RegFox as a pre-registration site for a national hydroplane race

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use and customize. Let me customize so that we were able to collect all the information we needed about each racer. The reports are easy to use and so easy to customize.

Cons: Support is via e-mail initially. If issue is complicated they will give you a phone number. I would prefer phone call initially.

Overall: We were able to collect all the information needed to prepare race entry blanks in advance - which saves a lot of time at check-in/registration. The reports allowed us to know at a glance how many racers we had in each class.

Heads and Tails above other online registration products! Easy to use, excellent support.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use! Seriously, I was able to be up and running in hours not days. The level of customization that we could use was much better than the competition. But the very best might have been the customer service -- quick to respond and always had solutions. Choose these guys -- your event registration will be professional and any report you need will be available at your fingertips and can even be scheduled to send automatically.

Cons: I would like to see an event check in app. It's a nice to have and would make processing some things at the event check in easier.

The RegFox software did everything I needed and was quick and easy for my attendees to use.

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Professional look without needing to learn too much to program. Quick and easy implementation of new events. Good reports and service.

Cons: Not completely customizable - a trade off for the ease of use and affordable price.

Overall: Successful event marketing online beyond my normal social media circle.

This has been a really great and innovative experience.

May 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy the use of tools and the process of creating a registration interface to our org's liking that meets our purposes.

Cons: I think some of the placement for certain tools aren't the clearest. Understanding the "actions" field and how it worked, as well as applying discounts for multiple registrants seemed to be difficult. I figured it out, but placement and more information on how to utilize these tools should be improved.

Great and easy

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy and functional. There was always customer support that could help me. The reports were awesome to use for our actual event, and kept us organized

So grateful for RegFox

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am so so so GLAD I found RegFox. The software was the perfect solution to my event registration "problems" - It's extremely intuitive, looks gorgeous on desktop, tablet and mobile, and the customer service has always gone above and beyond. Thank you to our rep and the whole customer support team!!

Happy first time user

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having never worked with any online registration platforms, except as a registrant on others, I was at first intimidated, especially since I knew we had pressure to raise conference fees. The RegFox team was consistently cheerful, prompt and supportive while careful to direct me to their own orientation materials. Really quite a satisfactory experience - easy to use, great access to event management metrics.

Easy to Use, almost 100% Idiot Proof!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Coupon Codes, downloadable spreadsheets

Cons: I would've like a little more customization on the page layout.

Overall: I absolutely loved using RegFox for our event. It takes what could be hours of work and compiles it down into quick to access information. My favorite part is the coupon codes. Our conference has various scholarships and discounts and being able to make various coupon codes made things so much easier on the administrative end! We will be using RegFox for all of our events now.

Where has RegFox been all my life?!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So intuitive - and I love the conditional logic feature. SO easy to use, and still can create a sophisticated site.

Cons: Sometimes it takes a while to get a response from the Help Desk, but now that I know that I can plan for it. Feels like a start up - really wants to do the right thing, and is working out the kinks while the engine is running. But I have no complaints!!

Overall: RegFox ROCKS! Super intuitive, very easy to learn, excellent short tutorials that answer questions thoroughly, reports are easily tailored to fit my clients' needs, pages can be clean and beautiful and still gather rich information, responsive and friendly support... Really -
RegFox has decreased my stress tenfold!

FABULOUS FIVE STARS!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the capacity and scope of designing a great looking page. Customer Service was top-notch too!

Cons: I seemed to have had some issues early on with reports which were inaccurate but it seemed to be with Chrome and not other browser so there was an easy way around that, however, Chrome seems to work just fine now.

I do wish that international currency could be an easy option.

Overall: RegFox has been an incredible tool to use and it really assisted us in streamlining everything to do with the registration process from beginning to end. We have even thought of some ways to improve registrations for us in the future. And even though its ease of use ranked super high for us, their customer service even topped that. We most certainly will be using RegFox for all of our upcoming events. An EASY 5-Star Rating!

The support staff helped Little Bellas

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizable and easy to use. We can get great customer support whenever we need it. IT'S AMAZING and cost effective.

Cons: We can't effectively block financials from accounts who have the exporter function.

The waitlist requires some controls to be turns on and off in order to use it.

Overall: Your product is amazing, but your customer support is what makes it. If regfox didn't have a team of incredibly effective people to teach and troubleshoot, the product would have a lot less value. The support staff has the ability to synthesize a problem and fix it in a timely, respectful, effective and fun fashion. He's the best support I've ever received across any company I've worked with. I would highly recommend this product to anyone!

Great System- Will Continue to Use

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automatic payment charging
Ease of use for attendees
Customer service is knowledgable and helpful

Cons: Price high, but comparable to other programs

Overall: We had been trying to find a system that was easy for our event attendees to use while also not forcing us to track down payments, and RegFox helps us accomplish exactly what we need. Some of the tools take a bit of getting used to, but the customer support has helped us overcome our hurdles. We really like the automatic payment charge feature, which allows us to get a deposit initially and charges the balance at a later date. This helps some of our families that don't have enough money to pay outright when they sign up, but it ensures we get the money they said they would get to us. We no longer have to track down payments, which saves us countless hours of work. Though the price can get steep for events with a higher cost, the time (and thus cost) saved on the part of our admin team is worth it.

Great Product, Questionable Support

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Feature rich, user friendly interface, easy to use.

Cons: Hard to reach by phone; lack of responsiveness via email.

Overall: I evaluated this tool for a client. Great product, great features, easy to use. However, they were not very responsive to inquiries. I sent an email to the sales department.; no response. Called 4 times before reaching someone. Voicemail sometimes kicks you off the phone.

The support was super helpful!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Helped me solved a gateway error very quickly!!! Was able to answer all of my questions, could not have asked for better help.

Great Company & Great Software

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability you have to personalize forms for registering for an event. Also the coupon feature is wonderful!

Cons: Possibly make the creating of an event process to include all of the little steps so you don't miss any. Going "behind the scenes", as it were, to find the treasure-trove of all the things your software can do is a little daunting!

Overall: If I could give a 6 star rating for customer support I would. These guys go above and beyond-- offering things like making short videos to explain/show how to do something on their software, and the ever amazing superpower of NOT getting annoyed when you don't understand how to do something. They want to make this as easy as possible, and they do.

The $$ is WORTH it. Registration has been a breeze for all of our athletes. I have worked with other types of software like this, and they can all be a real pain and very confusing. The options they have to add to your registration are incredible. The tie in with GroupRev has been particularly beneficial.

Thank you to the amazing team at RegFox for all of their help on our Virtual 10k fundraiser. Not only are you making it easier for us to raise money for our charity, it feels as though all of the extra work you do makes it so you are raising money for our charity right alongside us. Thank you for helping families of children with cancer.

SO FAR SO AWESOME!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use. Anyone who has ever worked a publishing program would find this simple beyond belief. Novice program users will find the help videos and commentaries simple to follow. The correspondence with live programmers is fast, efficient and truly amazing

Cons: ...seriously? Set up...flawless. We'll let you know about end user.

Overall: Okay...so it's the day before we debut the registration and I am writing this review in advance because I refuse to be one of those grumpie-grumps that have to wait to the very end before saying "hooray!"This is not our first registration rodeo (it's our second) but as a VERY small non-profit grassroots organization , due to the complexity and horrible end user experience of our last registration subcontractor, we barely broke even. Needless to say, I contracted RegFox after a lot of research and was still scared to death. Not so anymore. The difference in customer service and ease of use has been phenomenal. I can't imagine that it won't be the same all the way through to the end. I will let you know how it goes. So...I will be posting again as of April 30, 2017 (the day after our event.) All I can guarantee, at this point, to anyone who wants to try this particular service...THEY ARE AWESOME. The email contact folksrespond quickly, appropriately, with curtesy and a sense of humor. Whether computer generated or out of some third world country...I don't know. What I do know is that I FELT and truly believed that I was being advised by my best friend's daughter from next door. That alone was well worth the couple of dollars per registrant that is required by this service. We are very excited to see how our registrants respond. We'll keep this review blog posted! Best regards, Beth Casano, President of WoB, Inc. Vero Beach Florida.

Recommendations to other buyers: Not yet.

First Time User

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Branding ability

Overall: The RegFox service was easy to use and very professional. We liked that we could promote our event brand on the registration page. Would definitely use this service again.

Great Product

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've found the use of RegFox to be a real time saver. The application is very intuitive. I would recommend this product.

Great Product and Great Service

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a nonprofit we have had to use bare bones online registration programs for a long time. Part of that is because the cost of steam-lined programs was beyond our budget. RegFox is not only one of the most affordable options for our small art center, it is the best. We've had lots of positive feedback about our new registration system and setting it up on the back end is also functional and calls for minimum repetition of information.
We love it! Thanks so much for answering all of our questions and helping us fix mistakes we made along the way. We Highly Recommend RegFox!!!

One of the best things that happened to our organization in 2016!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We switched over to using RegFox for our events in 2016. It was one of the best things that happened to our organization that year. This system is easy to use, the support is terrific. There are tons of great features and the system as a whole made it so much easier to manage registration for our events. Thank you RegFox!

Excellent Customer Service

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have now run to registration campaigns through RegFox, and I can't say enough positive things about the customer service staff. First, having them available at the click of the button to ask questions is excellent. Sometimes it is just a quick "hey which button do I click" and sometimes it is more complicated but either way there is always someone friendly and eager to help. I even had issues with the payment processor company during my first campaign and the customer support staff went way above and beyond to try to find a different payment processor that could meet our needs. As someone who works for a non-profit, it is so nice to meet other individuals who are passionate about what they do - and love to help people. I would absolutely recommend this program to any of our sibling organizations when organizing their events.

Awesome customer service

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am not a very tech savvy person but with the help of the regfox team, I was easily able to create my first campaigns.
The support from their customer service team has been exceptional and always very prompt.
There have been a few things I have not been able to do on their site that will be important for my business in the future and they have been more than willing to make changes to support the needs of our company! I highly recommend them and it is by far the most affordable, high-quality, registration service out there. I did quite a bit of research and was thrilled that I found them and even though I have only been using them for the past two months, I could not be happier.

Excellent customer service

Dec 12, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service rocks! Good price for ticket sales and registrants.

Overall: You can literally virtually chat, at any time! To get answers to whatever questions or issues might come up while making registration pages. The report features make registration tracking easy and efficient while gathering the information YOU need through customizable pages. The drag and drop system is super easy to use and the prices are extremely competitive.

Easy To Use, Great Customer Service, and Worth The Product

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use

Cons: Needs more design and templates to use

Overall: I have been using RegFox as my registration landing page for my events and we're now even using it to create landing pages for our authors to help them promote their books. Easy to use and works well for our needs. Highly recommend!

SO Wonderful!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: This was the first time to use this system to schedule shoots, and I loved it! It made my life so simple and easy with mini sessions!

LOVE LOVE LOVE

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The event went smooth and I loved having all the information about the new clients with one click of a button! It was so awesome that I am already on my SECOND booking in under a week! Thank you for the outstanding customer service and support! You guys ROCK!

First-time Regfox experience for conference of 200+

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Price point, ease of functionality, robust and capable of doing a lot while remaining simple and easy to use

Cons: Limited control over badges, lack of responsive customer support

Overall: I had a great experience using Regfox! It is super easy to learn and navigate. I was particularly impressed with the ease of exporting registration lists, modifying registrations (refunds for specific amounts - fabulous), and setting up the registration form to my preferences. I had some trouble getting quick assistance from customer support, but they were always friendly and helpful once I heard from them.

WebConnex ROCKS!!!!!

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: The event days were truly stressful BUT not the online checkin! The web app that allowed me to quickly scan the QR code for checkin was so easy and allowed me to check in registrants fast and furious!!! Our lines were long but people were moving along nicely with the app!!! Will definitely use at our next event!!!!

So glad I found RegFox!

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Totally great support! ¿Eric Knopf has been giving us unbelievable support on the project since day one! He blew me away when he actually contacted me on a weekend during his time off to answer questions before we even started using the product. I figured with support like that and and an awesome product like RegFox, we couldn't go wrong! It has been an awesome experience! Also, Katie Runyan and John Gillis were also very, very helpful in our support!

Cons: Nothing! : )

Overall: I was asked by Eric to give my thoughts on RegFox vs. RegOnline (our previous online registration solution)...
RegOnline vs. RegFox... First off the interface is light years ahead of RegOnline... it's much cleaner and definitely more intuitive! The RegFox logic module is awesome! It's easily understandable by the average person, like me! : ) The price is the big clincher!!!! What we are getting in return for just 99¢ is incredible! Our customers are lowing the simplicity of registering compared to the multi-paged registration that they had to endure with RegOnline. Oh yeah, being able to design your own registration form... freak'n awesome! RegOnline, you're stuck with what they use to style/format their forms. Ours our pretty basic because I got stuck behind the gun after trying to work with a developer to d our own registration on our website... we spent two months on it and I had to scrap everything he did! : / But thankfully I found you guys and had our registration up in a couple of days and making money!!!!! Man, I wish I would have found you guys sooner!!!! I'm sure there is more that I can think of... hope this can get you started! : ) Did I say RegOnline's fees suck! : |

Cliff Drysdale Tennis on Regfox

Jul 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1.The access to the webconnex team
2. The simplicity and exceptional functionality of the software
3.The flexibility to customize the registrations to our needs
4.First class look and professional templates
5.It is very reliable.... this is a big point of contention with software that is out there as alot of similar products are unreliable and do not have the support staff when problems arise and that hurts your reputation and not theirs.
6. the new social media share
7.Most of all the continuos upgrades to the software making it better each and every day and the teams willingness to listen to their customers on areas of improvement.

Cons: I would like folders on the new platform like the old one to assist with organization. I know this feature is coming but would be nice to have today.

Overall: We have been using the regfox software for roughly 14 months now and the Webconnex team have been exceptional in every aspect..... The Webconnex team are always pushing the boundaries to improve the software based on the most important feature the customer. I not only recommend Webconnex to my colleagues in the industry but make a point to refer then as they have changed our whole online registration process resulting in a huge growth in our online revenue and as a tennis club/camp operator that allows us to spend more time on the court while still taking care of our customers 24/7.

Recommendations to other buyers: Simple..... use it you will love it..... We operate 31 locations around the country and programs and camps of all different types and Regfox works great for all of the allowing us to deliver 1st class service with easy application from our side....

Finally Found the Perfect Registration Application!

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been doing event registration for 10 years and have used many different applications out there and, by far, RegFox is the best I've used yet! (And I won't be looking any further!) It is incredibly user-friendly on both the back and front ends. In the past month I've had over 60 forms submitted with not one complaint from a customer! The conditional logic works like a charm. The appearance and functionality on computers, tablets, and phones is great! Processing changes that require a charge increase or refund is incredibly easy. The reports and metrics are superb! The price is right (only 99 cents/paying registrant + the usual credit card fees you'd have with any provider, with no contract.) The customer service has been great - they are quick to respond (usually within minutes if you are on chat) and they are extremely friendly. I was so excited to find them on an internet search and I'm so glad my searching is done!

(Totally unbiased review based on lots of years of trying to find the right solution - I have received no special treatment or offer for my review - just a very happy customer!)

Good Product

Feb 13, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We only use RegFox in a fraction of the way you can utilize the program. We love the conditional logic for our forms and we love that it does not have to include a financial product. Customer service is great - it's one of the reason we love Webconnex. We find the new platform to be a tremendous step forward not only in functionality but also visually and with mobile-first concepts.

Great Product, Great Service

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a product that would help us track all of the trainings that we do through out the year. We decided to try RegFox and we could not be happier with the product and the customer service. The people are very easy to work with and their response time is great. I would highly recommend this product. I am extremely happy

Great Experience So Far

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Recently switched to RegFox and so far we love it! First of all, the customer service is the best! They walk you through everything, and they answer every question and comment in a timely fashion. I am an east coast customer and they are a small company based out of the west coast, so I was concerned that I would not get the quickest responses, but I was wrong, they are very quick to respond and they are extremely helpful. I have had a really wonderful experience so far. There have been several instances where I have asked about a feature, and within days they add that feature, which is pretty incredible! And you can not beat the price!

Customer service is awesome!!!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Exceptional product and exceptional service! Ashley with tech support was amazing- she worked hard to give us a truly personalized form to fit all our needs with great options for registrants and payments. Wholeheartedly recommend!

Amazing Service

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I think the RegFox platform is great! There are a few design functionalities I would like to see added but I'm sure these will come with time and they are very receptive to hearing some of my design functionality ideas to get over to the dev team.

But overall, it is an amazing tool for getting people to register for your events. Despite some functionality shortcomings, the tool itself is very easy to use and the customer service is some of the best I've ever had. Wait, it is the best! I work with a number of platforms like Mailchimp, Constant Contact, Facebook, Adwords, Infusionsoft, Sales Force, Hubspot, Unbounce, Lead Pages and more, and the service I have received today is second to none. Simply the best!

Amazing Customer Service and Easy to Use Product

Jan 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our experience with RegFox and their team has been wonderful. The attention their team shows to their clients is exemplary. Forms are quick and easy to design and the back end is easy to navigate. RegFox continues to improve their products as they add new features and updates.

I like how easy it is to create professional registration forms

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like how easy it is to create professional registration forms.

Easy step by step options

Great product and customer service

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Does what I need it to do and I can get the help that I need when I need it.

Lots of flexibility

Jan 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been waiting for the new release of Regfox! So far it's been rather easy to set up our forms, the backend interface is fresh and intuitive. I expect our registrants will experience ease with registration as never before.

Tough interface & product library; Great Customer Service

Jan 06, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: RegFox was recommended from someone in the payment transaction industry for registrations. I like that you can customize all sections of the event, and once you spend the time in the beginning it is smooth sailing. You don't have to babysit. The analytics are WONDERFUL. I was contracted to set up an event for someone else, and they are dazzled by having that information to check. I had a great deal of questions and problems while setting up my campaign. It was a blessing to have a responsive customer service team.

Cons: The interface is a bit clunky for me. While I am a online registration novice, I do consider myself a pretty tech intuitive person. The set up of my campaign was extremely difficult and user experience unfriendly. Until the campaign launched, I had to call or message the tech support with a plethora of questions daily. Establishing the gateway was easy once I found my information on "settings" but once again - It just was not initiative on the site. Also, there was a glitch on requiring first and last name when I launch initially. The biggest improvement opportunity I saw was for the communication follow ups. Perhaps it was my novice brain, but I was trying to use this page to communicate with the registrants without the use of email. I had a welcome packet to send out and I could not delete the campaign after it was sent out. It also was not clear to me it would not be send out past the first people that were signed up at the time. The problem was resolved, but left me feeling uneasy. Further explanation on how to use this section would be great.

All in all - keep up the great customer service, and customization of RegFox. Look to create more efficiencies and clarity for the user while guiding through the platform.

Very Impressed

Jan 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great, quick customer service! Really appreciated having real, interactive conversation and help from the CSR that is not just an automated response. Platform design is very easy to navigate. Any questions I had were promptly answered and all issues resolved with super helpful tips and tricks from the RegFox team. Registration form features are very well-developed and actions are even better! Impressed with this new version and the custom design capabilities to match our event's branding. Very excited to see future improvements and additions to the check-in app.

Great Product!

Jan 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service team is great! Forms are easy to create and look beautiful. There is still a little development that needs to happen to make it even better!