# Page 2 | RegFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RegFox the right Registration solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/91029/RegFox/reviews --- RegFox 4.8 (148) [View alternatives](https://www.capterra.com/p/91029/RegFox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RegFox ## Showing most helpful reviews Showing 26-50 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Kim O. President Non-Profit Organization Management Used the software for: 2+ years ### "From A Nonprofit Point of View" June 20, 2024 4.0 Overall regfox is a solid system. We can create events in several different ways and can run a variety of reports. Pros Regfox helps us manage our annual conference of nearly 300 people and our weekly events. Paid events payment processing is fast and easy. Events are easy to set up with a small learning curve. Cons Because we're a nonprofit that runs event year- round it would be nice to keep and analyze more information on registrants, for example linking events that a particular registrant has attended and record and link event registrants attending repeated events. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) MemberClicks was too expensive for what they offered, even required we do some of our own coding. Review Source AA Amanda A. Owner Events Services Used the software for: 1-2 years ### "This is the ONLY registration system you need!" June 13, 2024 5.0 Pros This system has all the power of much more expensive registration systems without the high price tag. It can do everything you want, and make you look good while you do it. Cons Nothing. It is great just as it is. Nothing more to say here. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) I hate Cvent - it is so expensive and overly complicated. Review Source KD Kristine D. Camp Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Product is great, but Customer Service is better!" April 20, 2023 5.0 When I needed customer service and requested information, I received a response in a quick and timely manner. Not wanting to type a book, I had over-simplified my question at the start and was given answers that I knew would not work for me or that I had already tried. On my second attempt, I listed more details to my questions and the resulting response from customer service was "let's talk" followed by a link to sign up for times to converse/screen share. Because of some spiritual warfare, minutes before I was to connect with RegFox to answer my questions, the system went down, but \[sensitive content hidden\] was kind enough to send a quick email stating the issue and that she would connect with me when the system was back up and running. Within 10 minutes RegFox was back up and I was connected to \[sensitive content hidden\]. Thankfully she was able to find me the quick solution I needed. Pros Customer Service: I had spent a good number of days programming my first registration and utilized several RegFox videos as well as videos made by others in my parent organization about how to do certain specific items within a registration. My eyes were almost crossed with my looking at the actions page and which ones were working as expected and which were not. I encountered a place where I wanted to limit the number of sessions one type of registrant could select. I figured there had to be an easier way than to have to write actions for each of the 5 session options. I did struggle for a few days trying to find out how to connect with a representative from RegFox, until finally my eyes actually focused on the little chat button on the bottom right. Once I spotted that, customer service was wonderful. Even despite the power outage at the time of my call with \[sensitive content hidden\]. There have also been several emails since publishing just asking if things are going well. I was told by my co-worker that the customer service is wonderful and I totally agree. Thank you. Cons The actions page is a wonderful tool and it can be very helpful. I especially like the ability to change the order of the actions with a click and drag option. What might be helpful is a way to print or create a document that lists all the actions. Some way to see them as a whole. This may be out there, but I just copied the data and dumped it into a word document to see the group of actions as a whole. It was there that I found I had duplicated several actions. Reason for choosing RegFox My parent company has used RegFox for a few years now and our smaller branch was just put under them, so I was not part of the considerations of other products. Review Source PO Peggy O. Executive Assistant Religious Institutions Used the software for: 1-2 years ### "Webconnex RegFox" February 14, 2023 5.0 Greatest benefit: Less time trying to determine how to set a form that addresses every area of information you are looking to capture. Pros The ease of form development. An example is within the Action field the ability to customize your event even further by setting multiple prices and deadline dates, age specific events within an event, etc. It makes the software multitacteted and easy to recommend. Cons The only feature I can at this time would like to see added is spell check. Other than that I haven't found a feature that they haven't thought of. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Regpack](https://www.capterra.com/p/124427/Regpack/) Reason for choosing RegFox The ease of use and cost. No brainer. Review Source TP TERRI P. Executive Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "AMAZING SOFTWARE & BETTER THAN OUTSTANDING TECH SUPPORT!!!" May 8, 2020 5.0 Working with this company has truly been amazing!! I consider myself "old school" so sometimes when working with new software it can be pretty frustrating when you don't have a reference manual. However, RegFox has an area on their site for help that is so very user-friendly, more times than not, I can figure out my challenge or the information I need very easily. They are also very open to suggestions for upgrading the system. One time I was working with a major payroll company and discovered a technical programming error that kept them from being legally compliant. It took a couple of weeks for them to finally believe me, even after all the proof I had. RegFox is the exact opposite. The customer service is so amazing! One day the \[SENSITIVE CONTENT HIDDEN\] of the company even wrote me and thanked me for my input. She didn't add her title, but I quickly was able to find out who she was. If you need registration software, you should use this company! I will definitely recommend this software to other companies. For the price, it's AMAZING! Pros The overall ease of use. Regarding specific features, there are too many amazing features to list here. Overall, the software is pretty easy to figure out, but even if you can't, or don't want to spend time trying to figure it out, the tech support staff is always ready to help, and don't refer you to an area of their system to review, listen to, etc. I found it fun to look through the system and learn about it. However, there are some things that don't jump out at you right away, and that's where the tech support people are so amazing. They even have someone that works weekends. The tech support team is always positive and helpful. They are a joy to work with. Cons Honestly can only think of one thing, and it's minor. There's a nice feature where you can send emails out to the Registrants. You are able to send the communication immediately, or you can program it and send it at a later time and/or date. I wish there was a way to add a cc or bcc or check a box for the sender to receive a copy. When I realized I couldn't send a copy to myself, I wrote them and recommended that they add that option in the next upgrade. Almost immediately I received a response back saying they appreciated the input and definitely would submit my input. Reason for choosing RegFox I wasn't working for the company when the software was selected, but when I came on board I did have the opportunity to assess it and decide if the company should keep it. That decision was EASY! Just based on what the software could do, in less than an hour I wanted to keep this software. Review Source Response from Webconnex May 13, 2020 Thank you Terri! Our team has really enjoyed working with you. We're glad to hear it's been a success. LS Liana S. Co-Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Feedback on conference registration" May 6, 2024 4.0 It is positive. Customer support has been extremely helping in finding alt solutions to the existing platform and work arounds. Pros I like that there is customer support available to help with simple questions that come up. Cons I do not like the mobile view and the limitations on customization. Reason for choosing RegFox No, our developer just recommended giving fuel which included adding this platform for ease of integration. Review Source Dave B. Owner Sports Used the software for: 2+ years ### "Regfox rocks" October 13, 2018 5.0 Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true. Pros I run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please. Cons One con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help. Review Source FO Fiona O. Executive Assistant Education Management Used the software for: Less than 6 months ### "Event Registration" August 4, 2023 5.0 The group I am promoting our events to are not at all technologically savvy. B,y using RegFox, it is so easily for most of the group to register themselves without me having to walk them through step by step. Pros I cannot say enough about the positive support from the RegFox team. They are have been above incredible and one of the best I have ever encountered on a professional level. I was so overwhelmed thinking about the events I am overseeing as there are many pieces to it. The RegFox team has helped so much to alleviate the stress and so responsive to any question or inquiry I have. While everyone I have talked to has been amazing, I must give a special thanks to \[sensitive content hidden\] who I have worked with the most for her patience and expertise in helping me navigate the system. Cons I find the reporting system to be a little confusing but, as usual, the team has helped with that. Reason for choosing RegFox University preferred. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) No longer supported by the University I work for. Review Source NA Nina A. Surgeon / Founder Hospital & Health Care Used the software for: Less than 6 months ### "An intuitive platform with an exemplary support team" March 9, 2020 5.0 AMAZING. INCREDIBLE. Nothing short of SUPERB. I must say that I do NOT use these words lightly. The nature of my work lends to a very realistic and grounded personality and approach to things. To reiterate, the support team I have interacted with so far, both \[SENSITIVE CONTENT HIDDEN\] were FANTASTIC!!! I would recommend RegFox without any hesitation whatsoever. Pros Product Itself: As a first time user of registration platforms, this program is incredibly intuitive and relatively easy to use. I use the term 'relatively' since there is a logic based action feature that requires a systematic approach as you set the actions. When you're first using the system it takes a try or two to understand how it works. The logic statements make sense however, and are very easy to set into actions once you get the hang of it - getting the hang of it took me about 20 minutes at the most. Again, a wonderful program overall with easy setup and configuration with wonderful product support. Support Team: I cannot say enough about how incredible product support is with this platform. My needs were immediate, with plans to open registration in three days for an event that had two streams with multiple days and options to choose from. As a personal initiative I was setting this all up - I'm a surgeon with no event planning experience requiring registration etc. \[SENSITIVE CONTENT HIDDEN\] were ABSOLUTELY AMAZING - helping on the back end to correct action conflicts, touching base with their colleagues to see if there was an even better way of accomplishing the desired action, patient, thorough, helpful beyond anything I could have expected. I was able to open registration in time and with confidence that all was in reliably working order, all thanks to their wonderful support. THANK YOU SO MUCH!!! Cons Nothing comes to mind. Where I was unsure, the support team was available and extremely helpful. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing RegFox Accessible pricing for a startup, accessible and live product support, ease of use, logic based action feature (an essential for me) Review Source LC Lisa C. Executive Director Sports Used the software for: 1-2 years ### "Former user" November 6, 2023 4.0 Customer service during pandemic unfortunately drove us away. While every business we interacted with gave us full refunds for event-related cancellations made at the start of the pandemic (spring 2020), RegFox was the one exception. As a NPO, we decided it was our responsibility to support our community during such troubling times, by providing full participant refunds on events we had to cancel. RegFox refused to refund fees we had paid them on the registrations that had to be cancelled due to the pandemic, thus positioning our organization in a net-loss. Months later, we were contacted by \[sensitive content hidden\], and told to book a call; “we want to hear from you; what can we do to make this right and get you back as a customer?” Optimistic about their outreach, we explained our situation again and communicated that our only request was for the registration “admin” fees be refunded to us, and they declined. As a result, we have found other lower cost registration options that do not cost a per-registration fee. Pros It is easy to manage multiple events, with landing pages, easily-customizable registration forms, and communications Cons Sub-par customer service that over-promised and under-delivered. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) More professional platform, more user friendly, more customizable, built-in payment fields Review Source CP Cindy P. Marketing assistant Fund-Raising Used the software for: Less than 6 months ### "RegFox experience" March 14, 2024 5.0 Pros I recently used RegFox to set up an event registration page, and I was thoroughly impressed with the platform's ease of use and functionality. The software was intuitive and straightforward, allowing me to customize the registration process to my liking quickly. But what truly stood out was the exceptional customer support I received from \[sensitive content hidden\]. Whenever I had a question or issue, \[sensitive content hidden\] was quick to respond and always went above and beyond to ensure that my problem was resolved efficiently. Her patience, knowledge, and professionalism were exemplary, and I couldn't be happier with the level of service she provided. Overall, I would highly recommend RegFox to anyone looking for a reliable, user-friendly event registration platform, and I can attest firsthand to the company's commitment to outstanding customer support. Cons What I like least about RegFox is that I didn't find it sooner. Review Source Jacob Ira A. Director Events Services Used the software for: 2+ years ### "Best value for the money... seriously." March 31, 2022 5.0 Pros I run an in-person event every year. Other companies have come around trying to make us switch to their platform. That's great and all, but then when I put the costs and fees in a spreadsheet, RegFox beats them every time. Cons The registration forms aren't very flashy. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing RegFox The costs were just lower. Review Source CS Christiana S. Digital Marketing and Communications Specialist Higher Education Used the software for: Less than 6 months ### "Effective Platform & Excellent Customer Service" April 8, 2024 5.0 Overall, the system was easy to understand, and implement, but the lack of 24/7 customer service can be harmful to those events that are held on weekends. Additionally, for large institutions, set up and communication between representatives at RegFox can be somewhat slower than expected, which can present a challenge when you're on a tight deadline. However, the customer service (does not include the rep) during the week is phenomenal-- they are knowledgeable and speedy. The platform, once you get used to it, is easy to understand, but some of the conditional triggers are a bit clunky and hard to understand if you're not familiar with these types of systems. Pros Amazing customer service through the chat-- I had multiple situations where I needed fast answers, and the customer service team was knowledgeable, prompt, and accurate. The system is fairly easy to use if you're tech savvy, but if you're not, it might take a little bit of time. Otherwise, the system is straightforward and dynamic, offering a variety of options to suit everyone's needs. They are one of the few, if not the only one, that offers the ability to offer signable, verifiable waivers (instead of a terms of service checkbox). For registration, getting devices connected is super simple. Excellent product! Cons Some of the reps take a little bit more time than I'd like to respond to emails and queries. They have only one team member to specific departments, which means some processes for institutions may take a little bit longer (but if you're not in a rush, that's not a deal breaker). Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite no longer offers any discounts to a NPO, and have very high rates. Their system is not very diverse, and has limited options. It doesn't offer a waiver system, either. Review Source CH Chris H. Website Director Religious Institutions Used the software for: 2+ years ### "Honest RegFox Review" May 28, 2023 5.0 Responsive customer service and support along with a well thought out interface from which to creatively set up our events. Pros We needed a registration service that did not place its own branding on our events or allow advertisements for other peoples events. Regfox fits our requirements beautifully. Also, appreciate the ongoing improvements that RegFox continues to add. Cons Have not experienced any negatives in our use of RegFox Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We switched because Regfox allows us to brand our registration pages and does not force us to use their branding. Ease of use and a plethora of options were additional reasons for the switch. Review Source RR Rick R. Asst. Director Education Management Used the software for: Less than 6 months ### "Awesome Software. Even more awesome support." August 4, 2020 5.0 I'm very impressed with the easy of building professional solutions. RegFox makes me look more skilled than I am! The ability and responsiveness of the support team is mind-blowing. They respond quickly, clearly, and accurately - the best support team I've ever encountered. (I was an IT manager for 40 years, so that's saying something!) Bravo! I hope you are able to keep the small company personal service as you grow. Pros RegFox hits the mark for our music retreat. RegFox provides a great balance of ease of implementation, yet powerful features. And the low cost makes this uniquely suited to the needs of non-profit organizations like ours. Building RegFox pages makes me smile - over and over it surprises me how well it handles tricky corner cases. Cons There are lots opportunities to expand the set of elements for building pages. There are lots of opportunities to expand on Action rule options. But what's there now is impressive -especially at the current price. It would be great to provide a sampler library of implementations to get other ideas how to best implement more sophisticated solutions. It would be great to have examples how to use html to further customize solutions. Reason for choosing RegFox I first saw RegFox used successfully by a peer organization. When I asked, they gave RegFox two thumbs up! The low price point made it the only viable commercial option for us. Review Source KM Katie M. CEO Business Supplies and Equipment Used the software for: 1-2 years ### "This product doesn't work and support is horrific" December 22, 2022 2.0 Product and customer support is horrific. Don't bother if you want a solution for SSO Pros I really thought we had a valuable product until we tried to implement SSO. Cons I really thought we had a valuable product until we tried to implement SSO. The documentation doesn't work. When you engage with the customer support team, they are nonresponsive and point the finger at our developers and OKTA. Upon request to meet we were told to read the documentation. Review Source JH Janet H. Owner E-Learning Used the software for: 2+ years ### "Great Product" November 1, 2022 5.0 I am very pleased with RegFox. I have been using them for about 3 years. Pros I like that it is easy to use. Customer service is very responsive and knowledgeable. Cons Some of the forms need refinement to make them even easier to use. Review Source JH Jessie H. USU Extension Specialist Events Services Used the software for: 2+ years ### "Love RegFox - hate WePay" August 17, 2022 5.0 Other than the payment system issues (WePay), RegFox has been incredible. Pros RegFox is hands down the best event registration system out there. It's incredibly user friendly both for those designing the registration and the end user. We love how easily it can be customized to fit all of our registration needs. Cons The payment management system which is a third party software is cumbersome and hard to work with. We wish that RegFox simply had their own payment system. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite simply isn't as user friendly and is hard to manage. RegFox made managing attendees so easy and we love the interface. Review Source MH Mikel H. Marketing Director Religious Institutions Used the software for: 2+ years ### "A Robust From Builder" January 21, 2020 4.0 Overall, RegFox is great for those who have an in-depth knowledge of form building and want the ability to customize forms. With some light training and practice with the platform, it can be a great tool in anyone's line-up for forms. JotForm also has a great and easy payment setup for collecting payments during forms, while even allowing for partial payments now and charging again later. The backend process is also very seamless and easy to use. Pros I really liked the customizability of RegFox and it's in-depth, robust framework of customizing forms. The conditional logic building on the form is very customizable. Cons I didn't like that it was as user-friendly as I'd hoped. It can be a bit cumbersome to someone new at form building. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing RegFox RegFox was much more safe and secure with accepting and managing payment options for forms. It also has more robust features included in the form building compared to some of the other platforms we looked at. Review Source VR Verified Reviewer Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great solution for small business" December 4, 2018 5.0 Pros It has been a great registration solution for our small business it handles all of the payments and details and tracks it every year. Cons Nothing really, except our level we have been using is being phased out and we will no longer be able to afford to use it as a solution for us. Review Source RM Robin M. Administrator Religious Institutions Used the software for: 1-2 years ### "Excellent Customer Service" May 9, 2024 5.0 Pros I like so many things about RegFox. They have a platform that is easy to maneuver and their customer service is easily accessible and very knowledgable of their product. Cons Regfox is continually updating there product, so if there was something that I didn't care for in the beginning I like it now. Review Source DA Don A. Annual Meets Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Very pleased after our first major convention completed" December 31, 2019 5.0 We have a membership of about 11,000 of which 400-700 attend out annual convention each year. We are now using RegFox for smaller local events as well. Pros We have a very complex convention format. The software is very flexible and easy to adapt to our need, plus the logic capabilities are very good. At very low cost, \[SENSITIVE CONTENT HIDDEN\] set up our first draft of the registration form and we were good to go after that. Couple this with the overall low cost of the software (we are paying less for credit card fees and software, less than we used to pay for credit card fees alone). Cons Nothing comes to mind Reason for choosing RegFox performance, cost, ease of use Review Source Katie L. Associate Director of Internal Communications Religious Institutions Used the software for: 1-2 years ### "Great Event Management Software" December 4, 2019 4.0 Robust, scalable event management software that is good for marketers and event planners. Has the event-specific functionality you want to manage large and small events. Pros RegFox allows you to manage event of all sizes, from dozens to thousands (and we've done both!). The registration process is intuitive, with features that capture the nuances of event sales, such as one person paying for multiple registrants, and the ability to sell tickets at various price points. The check-in and nametag printing features make management at the event easy. The analytics help you understand which registration pages and campaigns are converting well. Cons I wish it had more robust analytics and ways to aggregate across multiple events. I wanted to get a picture of our overall sales, and I had to export data from each event individually in order to so. Richer Zapier integration would be helpful as well. Review Source Response from Webconnex December 4, 2019 Hello Katie. Thank you for the great review! I'm glad you've been enjoying RegFox. I have good news... we've recently updated the overall dashboard, so you should be able to see all of the sales data you're looking for in one place now. Thanks again, and all the best with your events! VR Verified Reviewer Marketing and Event Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing Platform" September 5, 2019 5.0 This platform was previously used for smaller events but they knocked it out of the park for our event with well over 500 attendees. Pros I used this software for a large scale expo with my company and everything went amazing. The software is so easy to use and the staff is beyond helpful and supportive. I would partner with them any time, any day. Cons Nothing. I loved everything about this platform. New upgrades are happening regularly which make the product better and better. Review Source JM Jeff M. CEO Entertainment Used the software for: 1-2 years ### "Event Registration" May 1, 2024 5.0 Pros Simply the best - and I dont say that often. GREAT Customer Service Cons none - I have not found a single thing I do not like about RegFox Review Source Similar Products Featured ## Related categories [Conference](https://www.capterra.com/conference-software/)[Registration](https://www.capterra.com/registration-software/)[Event Management](https://www.capterra.com/event-management-software/)