# Page 3 | ACE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ACE the right Debt Collection solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/91139/WebAR/reviews

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ACE

4.5 (140)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ACE

## Showing most helpful reviews

Showing 51-75 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TM

Teresa M.  
Global Head of Liquidity Management  
Financial Services  
Used the software for:

### "Great value & flexibility"

November 23, 2016

5.0

I've found 3rd party tools can be very limiting; however, I was immediately impressed with the flexibility of WebAR and the ease to customize. Also, the price was very reasonable for all the features and training included with the software.

Pros

flexibility, training, customizing, ease of use & price

Cons

missing some features since it was not designed for my market requiring development cost.

Review Source

DB

Douglas B.  
Systems Admin  
  
Used the software for:

### "Great product. Works as advertised. "

March 18, 2015

5.0

A bit of a learning curve for collectors not familiar with debit/credit concepts. Overall ease of use however has allowed to dramatically increase our collections.

Review Source

PD

Patrice D.  
  
  
Used the software for:

### "Lifesaver!"

December 8, 2016

4.0

We are a Landlord/Tenant law firm collecting debt from tenants while in property and after they vacate. Discovering WebAR has been a lifesaving gift. The personnel is very easy to work with and are extremely helpful to guide us in structuring their software to meet our needs. Weekly meetings with review and training. Video tutorials as well. I highly recommend WebAR for all of your collection needs.

Review Source

KH

Kristi H.  
Bookkeeper  
  
Used the software for:

### "Customer Centered Business"

March 24, 2015

5.0

When working with WebAR/Interpose, it has been extremely easy for us to be able to get a hold of the customer service. When we have an issue, they are right on the ball trying to fix it as soon as they can. If we have suggestions or little things that we feel will make the website more friendly to our process, they are always willing to look into it and see what they can do to help!

Review Source

SB

Sandra B.  
Operations Manager  
  
Used the software for:

### "Interprose as a company."

April 1, 2015

4.0

I personally have not had hands on with WebAR..our IT department, collection manager and our collectors have. Our collectors feel it is most certainly an advanced product. They are looking so forward and waiting patiently to go live. I have spoken to Tim Monahan and Kyle Nelson and found them to be very patient and helpful in getting us through this conversion process.

Review Source

MC

Michele C.  
Collections Manager  
  
Used the software for:

### "WebAr"

April 1, 2015

3.0

Setting up the system was challenging. Months later I'm finding errors we made while doing the initial set up and I expect I will find more down the road. I found some areas of the software to be confusing and other parts to be fairly easy. I'm looking forward to going live so I can get hands on and become more familiar with the software.

Review Source

LB

Leon B.  
President  
  
Used the software for:

### "overall"

April 14, 2015

5.0

If it were not for Ben and Kyle at Interprose, we would be like fish out of water. We are running two companies off the same software infrastructure and it was these guys who enabled it. Great product, very easy to use and cutting edge. Thanks for the vision, Matt. Regards, Leon Bascome MoonGate Insurance Group Bermuda

Review Source

JS

Jess S.  
Archivist  
  
Used the software for: 6-12 months

### "Great app"

March 7, 2018

5.0

Pros

Great software application for keeping track of who has been paid and who has not and checking our balance sheets.

Cons

No real critique like any software application there is a bit of a learning curve in the beginning .

Review Source

CS

Carl S.  
Vice President  
  
Used the software for:

### "Intuitive, Flexible, Efficient"

March 23, 2015

5.0

Interprose's Webar is a great fit for us. Their system is thoughtfully designed for the accounts receivable industry. The system can be easily designed to fit the needs of our company and those of our clients. They work hard to constantly improve their existing product while continuing to developing additional features.

Review Source

DM

David M.  
Owner  
  
Used the software for:

### "The complete package"

March 23, 2015

5.0

We are going into our 4th year with WebAR, which has proven to be a complete solution for our company. Payment processing, letters, credit reporting, and dialing are fully integrated, leaving us to focus on collections and sales. We have enjoyed responsive customer service and regular enhancements to software.

Review Source

JR

Jim R.  
VP Business Services  
  
Used the software for:

### "Best among the rest"

March 23, 2015

5.0

When selecting a collections/AR software, we were looking for something modern, simple, in the cloud, and easily customizable. This was the only software of many that we have reviewed that met all of these criteria. It is working for us, and we have been able to customize it to our own uniques processes.

Review Source

RM

RYAN M.  
ADMINISTRATIVE ASSISTANT  
  
Used the software for:

### "So easy to use"

April 8, 2015

5.0

Since we have made the switch to Webar my work day seems to fly by. I get a lot more accomplished than before. Everything is so easy to use. If you need something fixed in the system my bosses go to the Webar staff and its fixed in a timely manor. I really enjoy the Webar system.

Review Source

DM

Donna M.  
  
  
Used the software for:

### "Great product!"

April 14, 2015

5.0

We are a small agency and implementing this software improved efficiency of our day to day business 100-fold. We have very rarely had any downtime or troubleshooting issues but when we have support has always been very quick and thorough. I highly recommend Interprose WebAR.

Review Source

JN

Judy N.  
Debt Collector  
  
Used the software for:

### "User Friendly"

March 24, 2015

4.0

WebAr is user friendly and customizable to meet each collectors needs. The payment process is easy, for taking one payment or setting up multiple payments, or making changes to existing payments. As a collector, it helps me get my daily tasks done fast efficiently.

Review Source

CU

Casey U.  
Founder  
  
Used the software for:

### "WebAR Debt Collection Platform"

April 9, 2015

5.0

WebAR is a great debt collection platform with advanced features my company would not have access to if we had to purchase a system which ran in-house. Being web based is a huge financial win since none of the normal maintenance of an on-site system requires!

Review Source

DM

Donna M.  
  
  
Used the software for:

### "Great software for our small business!"

November 16, 2016

5.0

WebAR forever changed our daily functions! Payment processing and record keeping has been simplified and is much more efficient. We have not had many issues requiring technical support but when we have they have been quick to respond and resolve.

Review Source

SM

Sandra M.  
Computer Dept  
  
Used the software for:

### "The Great Interprose Team "

March 30, 2015

1.0

This is very user friendly software. Very affordable since it is cloud based no extra fees. The only con I have is that we did not use Interprose sooner. They are a very smart team as the software can be costumed to fit individual Company needs.

Review Source

CT

CHRISTOPHER T.  
Collection Floor Manager  
  
Used the software for:

### "Webar collections software is easy to use and feature rich"

March 23, 2015

5.0

Webar collections software has lots of options and is easy to use. The support team is always looking for new options to add that will enable the user to have all of the information they might need to support the collections process.

Review Source

LC

Lisa C.  
VP of Finance  
  
Used the software for:

### "Great record keeping tool"

April 9, 2015

5.0

I number crunch every day and reconciling multiple accounts in various systems can be cumbersome. The portal saves me hassle and headache with its reporting features and historical data. Interprose is a great partner to our company.

Review Source

SR

Shirley R.  
Office manager  
  
Used the software for:

### "Office Manager"

March 23, 2015

5.0

We signed up for the Webar product when it was first came out. our client find it easy to use and realy like the reports and the easy of adding accounts. I find the customer service area Frustrating alway endup in a voice mail

Review Source

JG

Jason G.  
Owner  
  
Used the software for:

### "I've worked with Interprose for almost 10 years now and it more than exceeds our expectations."

March 27, 2015

5.0

We really like how adaptable the software is and the willingness of Interprose to help with our needs. I can't say enough about he staff and how hard they work. If you are looking for a top notch ARM software look no further.

Review Source

MR

Melissa R.  
collection supervisor  
  
Used the software for:

### "Second to None"

April 9, 2015

5.0

I spent years training new hires and currently handle a growing department of consumer collectors. This product is the one thing everyone grasps without issue. Designed to get the job done the right way the first time.

Review Source

DC

Deja C.  
collector  
  
Used the software for:

### "Interprose is very efficent."

April 1, 2015

4.0

The pro's of interprose are that everything is easy to navigate and the important information is easy to find. The con's of interprose is that our account numbers don't always match what the insurance providers show.

Review Source

TD

Tim D.  
Asst VP of Operations  
  
Used the software for:

### "Best in the Business"

April 9, 2015

5.0

I currently train all new hires and covering the portal is the easiest part of the process. Designed for our industry, no hassle, simple to use. 24/7 access for our debtors with no downtime-thank you Interprose!

Review Source

SM

Sara M.  
Office Assistant Manager  
  
Used the software for: Less than 6 months

### "This is a great software program for keeping track of all paid and unpaid items."

April 6, 2018

4.0

Pros

Well functioning program and they constantly improve and upgrade it. Customer service has been great!

Cons

The program is a little slow going as far as it's learning curve. Still haven't mastered it but I feel confident in the system and the help I get from customer service. Very helpful tool to work with.

Review Source