--- title: "Greenway Patient Portal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Greenway Patient Portal Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/9119/PeopleLYNK/" page_type: "product" language: "en" --- # Greenway Patient Portal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Greenway Patient Portal ## What is Greenway Patient Portal? Greenway Patient Portal is a patient engagement platform that enables patients to manage their healthcare. It offers a secure interface for accessing medical records, scheduling appointments, and communicating with healthcare providers. The portal features secure messaging powered by SMART-on-FHIR to enhance provider-patient communication. Patients can request appointments, view lab results, and manage their accounts. ## What is Greenway Patient Portal used for? [Patient Portal](https://www.capterra.com/patient-portal-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greenway Patient Portal?[Manage this product listing](https://www.g2.com/products/greenway-health-patient-portal/claim_requests/new?auto=true) ## Greenway Patient Portal Overview Updated August 2026 AI summary Greenway Patient Portal is a cloud-based solution for organizations of all sizes seeking patient engagement and portal capabilities. It enables appointment scheduling, secure messaging, billing and invoicing, and patient records management, along with self-service options and compliance management. Its features support appointment and communication workflows, making it suitable for teams managing medical-related interactions and administrative processes. ## FAQs about Greenway Patient Portal Features and Usability ### What are the key features of Greenway Patient Portal? Greenway Patient Portal offers appointment scheduling and appointment management, billing and invoicing, and patient records management for medical workflows. It also includes lab results access, secure messaging, communication management, and a self service portal, along with compliance management and patient engagement features. Getting Started and Support ### What training and onboarding options does Greenway Patient Portal offer? Greenway Patient Portal provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Greenway Patient Portal offer? Greenway Patient Portal provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so user experience details such as response time, helpfulness, or common frustrations cannot be described from the provided data. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra reviewers highlight these as the features buyers value most when choosing patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) Greenway Patient Portal supports **Appointment Management**, which helps practices coordinate visits and keep scheduling organized for patients and staff. However, it does not include **HIPAA Compliant** or **Charting**. Instead, it offers **Billing & Invoicing** (**51%**), another feature reviewers rate as important. Together, these capabilities help businesses manage appointment workflows and payment-related tasks more efficiently, giving teams a clearer way to handle day-to-day patient interactions. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Management Track and manage adherence to policies for any service, product, process, or supplier For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation Greenway Patient Portal 14 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Lab Results: Laboratory test results - Messaging: Communicate using messages within the system - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.