IT Pro Dashboard PSA

3 / 5
2 reviews

Who Uses This Software?

Small to mid-size IT outsourcing service and Manage Services Providers (MSP) companies

Average Ratings

2 Reviews

  • 3 / 5

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    $99/month for the first 3 users, $25/month for any additional user.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Karisoft
  • www.karisoft.com
  • Founded 2007
  • United States

About IT Pro Dashboard PSA

A cloud base Professional Services Automation (PSA) tool for small and mid-size MSPs and IT services companies. IT Pro Dashboard has all the features you need to effectively manage your IT business. Designed by an IT company for IT companies, IT Pro Dashboard provides all the tools necessary to achieve maximum profitability and efficiency. Review all of your company's activities in real time, you can stay fully informed of staff productivity, service tickets and billing.

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IT Pro Dashboard PSA Features

  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking

IT Pro Dashboard PSA Reviews Recently Reviewed!

It has been a calm transition into this product, and help has always been available when needed.

Oct 07, 2017

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software doesn't try to do more than it needs to. It has a simple, uncomplicated interface that does not require formal training or instruction to get started with. Just a few videos and telephone calls to get up and running.

Cons: Mobile app is good, but could use a few more features for those in the field with administrative rights in the program. This will be less of an issue once the full web version is finished.

Vendor Response

by Karisoft on October 09, 2017

Thank you for your positive comments.
Simplicity and ease of use is one of our main guidelines in our design process, which is one of the differentiators of IT Pro Dashboard in comparison to other PSA products.
Our Mobile app does everything an engineer needs to do while on the road; including viewing clients info, review their tickets and process them in real time. It does not include any administrative functions. Anyone including administrators can use our web UI to access full functionalities of IT Pro Dashboard. This new UI will be released by mid-November 2017.

Sep 04, 2018