Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $30,000.00/one-time/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • 1Call
  • www.1call.com
  • Founded 1976
  • United States

About Infinity

Hospital Call Center and PC Based PBX Switchboard Software. Additional modules include on call scheduling software, appointment reminder software, web-based directories, physician paging software, IVR and voice messaging and pre-recorded announcements.


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Infinity Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

Infinity Reviews

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