# TrackAbility Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrackAbility Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more. Source: https://www.capterra.com/p/91591/TrackAbility --- # TrackAbility Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrackAbility ## What is TrackAbility? Risk and claims management software that tracks issues related to general liability, auto, P&C, incidents and more. Website: www.recordables.com Telephone: (312) 961-7894. Proven track record providing cloud-based software for Risk and Claims Management since 1992. Often combined with TrackComp for workers' comp, safety and occupational health, as well as CertAdvisor for certificate tracking and TracLeave for disability management. Role-based security and incident intake portal allows for reporting of an incident at the point of the accident using a mobile phone or tablet. Highly configurable, reduces manual entry and reduces costs by up to 50%. Our unique approach of drill down dashboards, reporting analytics and ad hoc report writer are ideal for small to medium size organizations. ## What is TrackAbility used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrackAbility?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.recordables.com&name=TrackAbility) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrackAbility 4.7 (3) VS. [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting Price Contact vendor Starting Price $200 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (79) Value For Money 5.0 (3) Value For Money 4.8 (58) Customer Service 5.0 (3) Customer Service 5.0 (77) ## TrackAbility alternatives [4.7 (14)](https://www.capterra.com/p/59633/FileHandler/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (11)](https://www.capterra.com/p/21759/Cloud-Claims/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Claims Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Process of tracking new and submitted claims and the status of submitted claims Claims Settlement 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of paying the insurance sum to the policyholder Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location HIPAA Compliant 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Real-Time Data 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time TrackAbility 66 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage insurance and claims adjuster agents Process of paying the insurance sum to the policyholder Process of tracking new and submitted claims and the status of submitted claims Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Investigate and take action at root cause or error in processes to prevent recurring issues Store and organize information about customers and previous interactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another A paperless claim form that is electronically shared Intended to be used by insurers Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Ensure internal objectives and compliance with policies are met Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage risks related to IT systems Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Access software remotely via mobile devices Manage risk that occurs from systems failure or inadequate processes Accept, record, and reconcile financial transactions Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Identify, monitor, and assess risks to brands Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM John M. Treasurer Insurance ### "Usage by Risk Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2024 Very good. If there is a problem the trackability staff is easy to contact. Pros It is easy to use and navigate thru it's program. Cons The claims program sometimes does not fit the type of loses that we have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rickey K. DIRECTOR OF RISK MANAGEMENT Transportation/Trucking/Railroad ### "customer review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2024 My overall experience with TrackAbility was outstanding. The communication with representatives was always easy to understand. Pros While employed as the Director of Risk Management at Hillsborough Transit Authority I purchased and used the Recordables Software for our company. TrackAbility was easy to use and a great value for our company. We were able to increase productivity and replace manual process with Excel Spread sheets with TrackAbility. The Heat Map and Reporting Analytics was a must of our company. The representatives of Recordables always were available when needed. Cons It met all my expectations. The representatives were always available when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO MaryBeth O. Paralegal, Claims Manager Insurance ### "The support is fantastic!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 16, 2024 Overall, the system functions well for a claims software and the support is fantastic. Pros The claims software is pretty intuitive. Cons Some of the reports are not intuitive. I typically get requests that encompasses generating a report from a query. If I could I would add some features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)