# Page 4 | SoftExpert Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is SoftExpert Suite the right Business Process Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/91596/SoftExpert-BPM/reviews

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SoftExpert Suite

4.6 (83)

[View alternatives](https://www.capterra.com/p/91596/SoftExpert-BPM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of SoftExpert Suite

## Showing most helpful reviews

Showing 76-83 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Edilon M.  
Analista  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Produto adequado"

April 28, 2023

5.0

Pros

Possui bastantes recursos e integrações com outros sistemas.

Cons

Algumas funcionalidades são um pouco complexas de utilizar, fazendo com que o usuário final tenha dificuldades.

Review Source

RB

Rodrigo B.  
Especialista  
Information Technology and Services  
Used the software for: 2+ years

### "Excelente ferramenta para modelar processos sistemáticos de marketing"

April 13, 2023

5.0

Muito boa! Excelente ferramenta de BPM, segura e ágil!

Pros

Segurança, bastante funcionalidades, integrado com ECM.

Cons

A versão que eu usei era a 2.0, tinha uma boa usabilidade mas esse ponto pode sempre ter melhorias

Review Source

MHA

MARCIA Helena A.  
Gerente de Sustentação  
Information Technology and Services  
Used the software for: 2+ years

### "Produto e serviço de qualidade"

May 2, 2023

4.0

Pros

Produto de facil uso e parametrização. Fornece uma gestão adequada a alta diretoria

Cons

Até o momento não temos nenhuma melhoria a ser recomendada

Review Source

SC

Sudhir C.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "SE Good for small business"

November 18, 2019

4.0

Pros

Easy to configure Design as per your requirement

Cons

Designing a new procedure. Modifications need headquarters guidance always.

Review Source

MM

Matt M.  
IT Support Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "More like Soft Amatuer. "

November 18, 2019

4.0

It's fine, it's usable, but I don't love it. It seems to work for what we want, though.

Pros

Version control on software is great and is our primary purpose to using this platform.

Cons

Platform requires java in order to open any documents, and it's very finicky about when it wants to work. Interface isn't the most straight forward unless someone can teach you exactly what you need to do for whatever action you're attempting.

Review Source

VR

Verified Reviewer  
Arquiteto de Infraestrutura  
  
Used the software for: Less than 6 months

### "Easy to use, not so easy to interact with the applications that were integrated to it"

April 26, 2018

4.0

To common users it's a easy way to centralize your documentation and have version control. Build process also are easy, inside the same tool.

Pros

You may control versions of your documentation. This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want.

Cons

When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions. It's almost right that you'll need to contact their support to get some help.

Review Source

ES

Eduardo S.  
Analista de Sistemas  
Information Technology and Services  
Used the software for: 1-2 years

### "Minha avaliação "

May 4, 2023

4.0

Muito boa.

Pros

Facilidade em criar processos automatizados, de acordo com cada negócio e empresa. Integração e comunicação entre sistemas, etc.

Cons

Não vejo nenhum contra, pois a ferramenta esta evoluindo sempre.

Reason for choosing SoftExpert Suite

Para se adequar as regras e particularidades da empresa.

Review Source

Liz C.  
Waitress/Bartender  
Food & Beverages  
Used the software for: I used a free trial

### "Works well"

June 26, 2021

5.0

Haven't had any issues yet, but still in my free trial

Pros

Works good. Easy to use. Isn't too confusing for beginners.

Cons

It can get costly. I don't like paying for apps

Review Source

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