# SoftExpert Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SoftExpert Suite Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more. Source: https://www.capterra.com/p/91602/SoftExpert-EQM --- # SoftExpert Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SoftExpert Suite ## What is SoftExpert Suite? The solution provides a powerful modeling tool based on the BPMN (Business Process Model and Notation) standard. This tool allows the use of events, activities, tasks, decisions, associations and other elements to quickly create executable processes, with a drag and drop feature in a 100% web environment. Users can quickly create business processes and rules, add functional elements, create user-friendly interfaces, custom forms, process indicators, dashboards, and manage all process. ## What is SoftExpert Suite used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SoftExpert Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.softexpert.com&name=SoftExpert Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SoftExpert Suite 4.6 (83) VS. [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (83) Ease Of Use 4.6 (139) Value For Money 4.3 (77) Value For Money 4.5 (135) Customer Service 4.5 (80) Customer Service 4.6 (139) ## SoftExpert Suite alternatives Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (309)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/91596/SoftExpert-BPM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.4 (61) 67.21% of 61 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workflow Management 4.6 (55) 72.73% of 55 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Process Modeling & Designing 4.2 (54) 62.96% of 54 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Task Progress Tracking 4.4 (51) 68.63% of 51 reviewers that rated this feature as important or highly important Track the status and progress of tasks Business Process Automation 4.4 (48) 54.17% of 48 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Configurable Workflow 4.5 (48) 64.58% of 48 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs SoftExpert Suite 227 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Examine established processes and records to ensure accuracy, compliance, and policy adherence Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Track and monitor efficient handling of all changes/transitions Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Track and manage the decline in value of assets and plan for improvements Plan when and how to dispose of outdated or decommissioned assets Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Measure the output of all types of emissions into the environment. Manage all types of emissions into the environment. Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Guidelines for conforming to environmental laws, regulations and requirements View and track various environmental indicators including material wastage, energy usage, and carbon footprint Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Create, share, and manage the distribution of job descriptions/duties Administration and control of evidence related to investigations/cases Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Convert files to a different format Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Manage global or internal standards that are designed to measure the impact of business processes or procedures. Search for specific words or phrases within a document or database Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Management of rules, practices, and processes of a company Create, design and modify the flow and processes of tasks in a project Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Manage and track all disruptions and incidents Create and manage internal campaigns to improve company culture or business strategy. Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Ensure internal objectives and compliance with policies are met Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Track and monitor processes/products to ensure they meet international standards developed by the ISO Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Manage risks related to IT systems Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Visualization tool to organize and optimize tasks and track their status at every stage of workflow Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Tracking the status of previously identified performance measurements Facilitate training materials that help employees grow and progress in their positions Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Collect information from multiple sources Ability to handle several projects simultaneously Drag and drop/visual interfaces that allow non-tech users to build without writing code Identify issues and deviations from specifications Ability of websites, web applications, or mobile applications to function without an active internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage risk that occurs from systems failure or inadequate processes Ability to recognize printed or written text within digital images or scanned documents Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Enable custom polls/voting to facilitate decision-making or increase engagement Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Streamlining repetitive tasks and activities through automated and predefined workflows Organize and manage all processes/procedures involved in purchasing goods and/or services Capture, organize and track product-specific data and information in a centralized location Manage the end-to-end production process for manufacturing operations Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Process of managing several related projects or business activities to achieve organizational goals Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Create, send, and track purchase orders and their statuses Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Tools to find, assess, and hire suitable candidates for a job within an organization Set the frequency of a task's occurrence Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Timed notification for any upcoming task, deadline, appointment, or activity Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Identify, monitor, and assess risks to brands Enables creation, management, and tracking of product requirements & features during product production/development Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Regulations on a company's internal process when dealing with financial reporting Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Statistical methods to assist with and maintain quality control of processes Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Planning, tracking and developing internal talent for future key position filling Manage all supplier data and operations Qualify, select, and monitor supply chain partners Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Manage and monitor compliance with government regulations on environmental standards Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track employee/learner's progression through training programs Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Process payment to vendor(s) for goods/services received Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Creating, assign, and track jobs and/or tasks for work orders Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (83) 4.5 Based on 83 reviews ## Pricing Value for money 4.3 (77) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (77) 4.3 Based on 77 reviews ## Integrations [ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (80) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (80) 4.5 Based on 80 reviews ## User reviews Overall rating 4.6 Based on 83 reviews Filter by rating 5(53) 4(29) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CD Camila D. Analista de processos Food & Beverages ### "Design SEsuite" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 18, 2024 É uma ferramenta com muitos recursos, porém não é intuitivo, difícil de mexer. Pros Por ser conduzido por BPMN facilita a compreensão dos processos. Cons Não tem um design intuitivo, tornando difícil de mexer para os usuários. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU MAGALY U. CONSULTOR Industrial Automation ### "Gestión integral de SOFT" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 30, 2024 Es una suite bastante completa que permite generar sincronización de áreas y datos de mucho valor Pros La integración de los componentes entre si Cons Algunos procesos se hacen complejos, como la creación de riesgos, exige muchos datos de captura que no son tan necesarios en metodologías simples Alternatives considered [MEGA](https://www.capterra.com/p/232384/MEGA/) Reasons for choosing SoftExpert Suite Precio y facilidad de uso al tener más funciones para procesos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alejandra M. Jefe de Aseguramiento de Calidad Medical Practice ### "Sistema de gestión con Se Suite" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 26, 2023 Esta herramienta ha permito modernizar el sistema de gestión documental a la vez de facilitar la administración del sistema al generar una visión macro de todos los procesos implementados, además que brinda la oportunidad de automatizar e integrar muchos procesos del negocio. Pros Pude contemplar la mejora de los procesos en la implementación y gestionar todos los alcances requeridos para el control de mi sistema, evidenciando un cambio positivo en el manejo de la información de nuestros sistema de gestión. Además me brinda una interfaz amigable para el uso. Cons El sistema de seguridad es tan cerrado/ seguro que la administración externa documental, exportar datos genera un método tedioso de uso. El sistema de reportaría ( Analytics) es muy "cuadrado". Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing SoftExpert Suite Por la capacidad de la plataforma y la facilidad de consultoría con el canal Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Panashe D. Managing Director Management Consulting ### "Review of Softexpert" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 29, 2023 overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio Pros i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager. Cons Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done Reasons for choosing SoftExpert Suite The integration and ability to address the PMBOK 49 processes - specifically with projects Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Elvis Evangelista d. CIO Information Technology and Services ### "Avaliação de um BPM que vale a pena" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2023 De modo geral a ferramenta é completa, com seus n módulos que se integram e que atendem as necessidades das empresas de maneira generalizada Pros Integração entre os módulos e facilidade na criação de fluxos e implantação de ideias Cons Necessita avanço no link do módulo de chamados para o módulo de kanban Switched from [FLUIG](https://www.capterra.com/p/200724/FLUIG/) Porque o SE me atende melhor e com muitas opções a mais Alternatives considered [Pipefy](https://www.capterra.com/p/144848/Pipefy/) Reasons for choosing SoftExpert Suite Porque ele teve mais aderência ao que procurávamos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jose Augusto H. Gerente Ti Outsourcing/Offshoring ### "Parceria" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2023 Ótima Pros Facilidade no uso, e na criação junto as equipes. Cons Manuais não são tão detalhados e claros. Reasons for choosing SoftExpert Suite Parceria Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Braulio S. Executive of Customer Care, Customer Solution and Risk Management Transportation/Trucking/Railroad ### "Ease to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2023 In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction. Pros System capabilities and integration Cons User interfaces, configuration process is complex and complicated. Reasons for choosing SoftExpert Suite Integration with other modules existing in SESUITE like asset management, document management and so on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LI Linda Ines D. Analista de processos Farming ### "Utilização do SE" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2023 Pros Os recursos são intuitivos e a equipe de suporte e acompanhamento é excelente. Cons O módulo workflow é complexo de configurar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Liliana G. INGENIERO TI Food & Beverages ### "SE Suite en nuestra empresa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2023 Hemos tenido una grata experiencia con Soft Expert, hemos ido sumando a más areas de la empresa para que utilicen la herramienta, nos ha venido a automatizar varios procesos. Pros El componente de proyecto, proceso y workflow ha venido a simplificar nuestros procesos de I&D, ha sido muy sencillo el que todas las áreas involucradas puedan interactuar dentro de la herramienta y ver sus tareas pendientes por atender.El componente de Documento ha sido de gran ayuda como repositorio de nuestros documentos de I&D y del área de calidad de todas las plantas, ayudándonos al control de las vigencias de los documentos, autorizaciones. Cons No, hasta ahora no se nos ha complicado el uso de los componentes configurados. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sofia G. Jefe de SIG Food & Beverages ### "Desarrollo de proveedores" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 24, 2023 Pros Creo que tiene muchas funcionalidades, dentro de la empresa aún no hemos podido utilizar o ligar todas, pero creo que pueden tener una buena interacción entre ellas. Su diseño es amigable, ya que a comparación de otras plataformas la parte visual no es amigable y la visualización está adaptada a la empresa. Cons Algunas desviaciones encontradas en la plataforma son las siguientes: 1. No es tan sencillo de utilizar el producto2. Los respaldos no se hacen automáticamente por la plataforma, 3. Actualmente cuento con una persona especifica para atender todas las desviaciones de la plataforma y por ende posterior a 7-8 meses de implementación el sistema aún no puede ser autónomo. 4. Fue compleja la integración ya que contamos con una manera de identificar los documentos, y la plataforma cuenta con apartados completamente distintos y no se adaptan al sistema que ya se tenía implementado anteriormente en el sistema de gestión. 5. Al momento de dar permisos, tenemos que visualizar todos los permisos que tienen documento por documento y activar y desactivar uno por uno, no lo permite hacer por grupo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/91596/SoftExpert-BPM/reviews/) Popular comparisons [Scrut Automation vs SoftExpert Suite](https://www.capterra.com/compare/91596-10012083/SoftExpert-BPM-vs-Scrut) [Hyperproof vs SoftExpert Suite](https://www.capterra.com/compare/91596-202536/SoftExpert-BPM-vs-Hyperproof)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)