SoftExpert

SoftExpert EQM


4 / 5
1 review

Who Uses This Software?

Any industry that must comply with norms and regulations and applies or want to apply Total Quality Management concepts, Six Sigma, etc.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SoftExpert
  • www.softexpert.com
  • Founded 1995
  • Brazil

About SoftExpert EQM

SoftExpert EQM is a modular and scalable software platform that integrates all key quality initiatives seamlessly, including process mapping, document and records control, key performance indicators, change control, non-conformance and corrective/preventive actions, customer complaints, compliance audits, competence and training, risk and control, incoming and outgoing inspection, statistical process control, calibration, APQP/PPAP, FMEA, and others.


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SoftExpert EQM Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

SoftExpert EQM Reviews Recently Reviewed!


Get every Quality standard you need in one package

Mar 31, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development.

If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem.

It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great.

Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security.

Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time.

Cons: Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free.

Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.

Overall: I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time.