--- title: "DaySmart Salon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DaySmart Salon the right Barbershop solution for you? Explore 411 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/9167/DaySmart-Salon/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- DaySmart Salon 4.4 (411) [View alternatives](https://www.capterra.com/p/9167/DaySmart-Salon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of DaySmart Salon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews HP Hemi P OwnerFacilities Services, 2 - 10 employeesUsed the software for: Less than 6 months. “What I like most about DaySmart Salon is how it simplifies both appointment booking and client communication in one place.“ April 26, 2026 ET Edna T OwnerFacilities Services, Self-employedUsed the software for: More than 2 years. “Texting feature, when I click on it, I wish I could text through my phone and not the app.“ February 17, 2026 RA Roy A AdministrationHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform already offers an incredible range of features, yet they remain open to suggestions and feedback, constantly improving the software to make operations even more seamless for businesses of all kinds.“ March 13, 2026 AK Anastasia K OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients.“ February 17, 2026 DV Denise V Salon stylistFine Art, Self-employedUsed the software for: 1-2 years. “Appointment management with customer is very satisfactory it definitely helps to have have a app that customers make there own appointments without having to reach me directly“ March 4, 2026 SR Stephanie R OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “If the internet is down and trying to processing a payment it doesn’t work.“ February 2, 2026 CS Catherine S StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time.“ March 4, 2026 FF Farzaneh Ferry F OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “the receipt doesn't show the details for clients .spacialy when they pay cadh wr can not prjint the receipt.“ November 16, 2024 ## Showing most helpful reviews Showing 1-25 of 411 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Autumn S. Owner/Designer Stylist Used the software for: 2+ years ### "We've been partnered with Salon Iris for 9yrs now and Love everything about the software. Easy to us" October 27, 2017 5.0 Scheduling, details, customer service. Organizations Pros Easy to use, customizable, easy to teach, detailed, always improving, reports, user friendly , online scheduling. Cons The app costs extra money, updates we've lost data, doesn't have copy and paste option for appointments Anymore Review Source RH Roseann H. Owner Hair Stylist Cosmetics Used the software for: 2+ years ### "The best Helper" February 2, 2026 5.0 If you are a big salon or small salon there is a place for your business. Salon Iris has shown me things that I might not have thought of Pros I love that they send out two forms of reminders. When you get busy it does the work for you. Also how it remembers prices that you change for certain clients. Cons Honestly everything that I have had an issue with over the years has been addressed. So at some point you could cash out clients the same on the phone as the computer. Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing DaySmart Salon I have had Salon Iris since 2015 2020 I wanted to save some money. Lets just say that was short lived. I came back. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. TG Tammy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Just Don’t Do It" January 13, 2025 1.0 I used to “tolerate” them because they used to have good support. Now They don’t give a crap. The message on phone says we switched to fast efficient online support because it’s going to be faster and more efficient for you. It’s absurd. I am mad. Pros That you used to be able to talk to a human. Cons Support is horrific - they left me down and stranded for over a week with chat support not having a clue. Slow. Doesn’t integrate with accounting software unless you PAY MORE Access to app for employees yup. PAY MORE For each one. The cloud version is horrific and doesn’t work at all. Want to use your lap top at home to do some accounting. Nope. You have to buy a second version so PAY MORE Oh and the second license is ALWAYS down and never ever works. So it’s completely unreliable and a waste of money! This software has potential. But your pay a fortune and it doesn’t do anything more then acuity. In fact Acuity gives you unlimited everything for $17 a month and integrates with everything without having to pay. I am paying almost $500 Canadian a month. To date I have not switched because it’s a huge job. But now that you cannot get support and they have no issue leaving you high and dry. I am out. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing DaySmart Salon Because the PEOPLE were good. But now there’s no people. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was convinced this was far better. It’s the worst decision I’ve ever made. Review Source RH Roseann H. Owner Hair Stylist Cosmetics Used the software for: 2+ years ### "My best helper" August 1, 2026 5.0 For a person that likes to be organized or a person that needs to be organized this system is awesome. Pros Number one the reminders that get sent out. The pricing it remembers what you charged the last time. The loyalty points Cons Honestly The only thing is the gift cards but I think that is more me not understanding then the system. Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing DaySmart Salon Salon Iris always just seemed to be better. Review Source MC Marlies C. esthetician Cosmetics Used the software for: 6-12 months ### "love daysmart" March 3, 2026 5.0 amazing this company has changed my every day life. it makes figuring how much i make and how much i have to pay the govement, its amazing Pros i like that everything is in one place. my webiste, products, services, gift certificates, processing fees everything in 1 spot 1 simple payment. Day smart has changed my life for the better. Cons i wish there was a spot that you could block out for clean up time. I know theres a spot for processing ad finnishing but thats more hair dresser lingo. I am an esthetician and i love to block off time to clean my room up between clients or have a break. this would help my business so much Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) because i wanted something that would do all my reports for me Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. For assistance regarding the cleaning time blocks, please contact support@daysmart.com. We look forward to hearing from you! HS Heather S. Hairstylist Human Resources Used the software for: 1-2 years ### "Love it!!!" April 6, 2026 5.0 My experience is great. We were using millennium. We went over to daysmart and it was great. I was able to transfer all my client notes from one system to another love.It. Pros Easy to use.love the fact that you can add pictures of your clients. Happy you can edit your notes. The old system I used to use.You couldn't do that, you just had to make a new note. I really love it. Very user friendly. Cons I haven't found any cons yet. From my opinion, I don't see any cons as of now.With daysmart salon. It's very easy to use. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) I'm not exactly sure why.My boss switched us to it.But i'm glad she did. Review Source Response from DaySmart Software April 10, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. ET Edna T. Owner Facilities Services Used the software for: 2+ years ### "Manage your business all in one place " February 17, 2026 5.0 Great, been using it for 9 years now. The salon I started at had it and when I went out on my own, I was able to transfer all the client information to my new account. Pros It is user friendly and all of my business is handled in the app from marketing, scheduling to inventory. Cons Texting feature, when I click on it, I wish I could text through my phone and not the app. It would be more streamlined Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon The salon I was at was using it and my client database was easy to transfer to my new account Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear the software is working well for you. We're constantly working to improve and we appreciate your notes regarding the texting feature, we'll be sure to share this with our team. HP Hemi P. Owner Facilities Services Used the software for: Less than 6 months ### "Simple and Efficient Salon Management Solution" April 26, 2026 5.0 My overall experience with DaySmart Salon has been positive so far. As a new user, I find the platform easy to navigate and helpful in managing daily salon operations. The appointment booking system is straightforward, which makes scheduling and organizing client visits much more efficient. I also appreciate the integrated communication tools, such as email and text messaging, which help me stay connected with clients and manage reminders effectively. While I am still learning all the features, the system already feels like a valuable tool for improving workflow and saving time. I believe that as I continue to use it more regularly, I will be able to take full advantage of its capabilities and further enhance my business operations. Pros What I like most about DaySmart Salon is how it simplifies both appointment booking and client communication in one place. The scheduling system is very user-friendly, making it easy for both staff and clients to book, reschedule, or manage appointments without confusion. It saves a lot of time and reduces the chances of errors or double bookings. Another standout feature is the built-in email and text marketing tools. They allow me to stay connected with clients through reminders, promotions, and personalized messages, which helps improve client retention and reduce no-shows. The automation options are especially helpful because they keep communication consistent without requiring constant manual effort. Overall, it streamlines daily operations and supports business growth efficiently. Cons At this time, I don’t have any major concerns or dislikes about DaySmart Salon, as I have only recently started using the platform. Since I am still in the early stages of exploring its features, I am continuing to learn how everything works and how it fits into my daily operations. So far, the experience has been positive, but I believe it will take more time and regular use to fully evaluate any limitations or areas for improvement. As I become more familiar with the system, I may be able to provide more detailed feedback in the future regarding any challenges or features that could be enhanced. Review Source Response from DaySmart Software May 1, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. JC Jamie C. Hair stylist Consumer Services Used the software for: 2+ years ### "Game changer, great app!" March 4, 2026 5.0 It’s really just been fantastic. It doesn’t matter if I’m on a vacation on a boat in the middle of a Lake and a client messages me, I can still easily and quickly book them appointment! Pros The DaySmart Salon app was a game changer for me and our Salon. Before we had a paper schedule and you had to physically be in the salon to book appointments or call the salon and interrupt a coworker (not great!). it was very easy to quickly navigate the app. We haven’t had any security issues. We pay once a year for the use the value for the ease of being able to book from anywhere is fantastic. It’s also awesome. You can make notes of what products your clients have purchased in the past so there’s no second-guessing a purchase. There is just so many great options with this app. it’s also great for clients who are booking appointments with multiple people you can look at just your schedule or select individuals schedules or everyone’s schedule. Cons I honestly can’t think of any bad things about this app. every once in a while, the system is down, but it always gets quickly resolved from what I’ve experienced. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Sarah C. Speech Language Pathologist Health, Wellness and Fitness Used the software for: I used a free trial ### "Enjoyable Experience" May 2, 2021 4.0 Salon Iris just needs a way to transfer and transition companies that want to switch and not just start up, but they have a 5 gold star product on their hands here. Pros I loved that this was a totally, completely, 110%, didn't leave anything out, comprehensive plus the kitchen sink software system for running any small business. It covered emails, advertising, websites, payments, scheduling and booking, literally not a stone unturned. This made the process of starting a fledgling company absolute as cohesive and efficient as possible in a rather visually capturing way. Cons We ended up not choosing them to use though because of the comprehensiveness and total coverage because it would have been too difficult to integrate their entire system in with the system/s already being used because some had been purchased already and the clinic was already up some running. If we could have switched all our existing data and moved it in to their new system during its initiation, it would have been chosen hands down. Review Source VR Veronica R. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Salon Booking Site" May 29, 2025 4.0 Daysmart is so far the best booking system we have. Everyone can message clients and it shows who messaged who, we get great reminder appointments etc Pros We liked how easy it was to see each persons individual reports and see tips/services/commission earned Cons We do not like that there is not a mandatory credit card when requesting an appointment online. This needs to be added Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) We really didnt like how Square has an AI assistant it messed up lots of appointments Review Source Response from DaySmart Software July 15, 2025 Thank you for the review! We have made note of the credit card comment for appointments and will take it back to the team. AR Alison R. Stykist Cosmetics Used the software for: 2+ years ### "Perfect System " November 28, 2024 5.0 It’s helped me keep my business organized substantially Pros It’s ease of scheduling! I am able to access all of my client information right from my phone. Cons There is truly nothing I do not like about DaySmart. Switched from [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) The system meets my needs in a smoother and user friendly way Review Source TI Tarah I. Owner and stylist Consumer Services Used the software for: 2+ years ### "Salon Bella Review" November 14, 2024 4.0 Overall we like DaySmart and it works well for our needs. There are a few glitches where service prices $0 out for certain stylists and we need to manually input the price. Combining tickets also poses and problem for time to time Pros Easy to use and fits most of our business needs Cons The booking feature on the website is challenging for our clients when choose services to book. Alternatives considered [Forest](https://www.capterra.com/p/172034/Forest/)[Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing DaySmart Salon Features and value were better than competitors at the time Review Source CA Chris A. Manager Cosmetics Used the software for: Less than 6 months ### "Overall happy with Daysmart" September 8, 2023 5.0 Overall we have been happy with the software and hope to continue the relationship for a long time. Pros It is fairly easy to use. It is nice adding promotion codes to apply discounts automatically. Review management is pretty good, still a bit on the fence about it. two-way texting is also very convenient. Cons While there are a lot of reports, there are some limitations to them as well. When checking out, currently tips are not split and need to be manually done. and when doing so, it does not show the original tip amount. For example, if the tip was $22.50, as soon as you start changing it, the original tip amount is gone and the tech needs to remember what it was and do the math to adjust the tips accordingly. Also, tips can not be adjusted after the transaction is complete without voiding the transaction. No support on weekends has been a little challenging, especially early on in our implementation. Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing DaySmart Salon Different reasons for different products. Mostly the cost when factoring in CC processing. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Their payment processing was too high Review Source CE Chelsea E. Owner, stylist Consumer Services Used the software for: 2+ years ### "Good customer service but strongly considering going back to square pos" May 4, 2023 3.0 Pros The customer service and price are perfect. Cons Easily the POS through cardpointe is the worst part about Daysmart. I would love the reader of the integrated system but hate cardconnect and their unteliable connectivity and hidden fees. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon Better looking website Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Integration with my booking system for client reports and payroll Review Source MH Misti H. Owner/Stylist Consumer Services Used the software for: 2+ years ### "I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is" March 10, 2022 3.0 I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100. Pros Getting started, free trial, pretty appointment book & lets me change the colors of it. Easy to pop in an appointment. Customizable loyalty program. Cons Outdated appearance after you get past the appointment booking, Horrible/outdated email marketing (whole thing is crap), a little bit slow in responsiveness, difficult to locate certain features such as the loyalty program, the mobile app & the desktop view are way different, trying to check someone out on your cell phone while accessing or adding the loyalty is crap, really noticed when working with my business coach & my accountant how off the data is for reports. I get 2 different numbers when trying to pin down the avg ticket. Can't pick dates for reports for the products & product sales section. Reports don't offer enough customization such as I don't want old inactive clients to show up in my reports. It messes up my numbers. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing DaySmart Salon at the time, features but now these companies have emerged with better features Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) They went up to extremely high price and did not allow you to keep import or export your information. Review Source CS Celina S. Salon owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love the program, but there’s room for improvement " June 30, 2022 5.0 Pros Most things work well, just small adjustments to improve the software overall Cons Multiple client accounts not being merged even when the information is exactly the same. Which doesn’t allow accurate history tracking. DaySmart allowed payroll and online booking and ideally did work on Instagram but does not if you need it on multiple accounts. We can’t offer a booking button on Instagram for multiple team members Reason for choosing DaySmart Salon DaySmart allowed payroll and online booking and ideally did work on Instagram but does not if you need it on multiple accounts. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We wanted a smaller company with more effective systems. Review Source TC Tammy C. Massage therapist Hospital & Health Care Used the software for: 2+ years ### "Why i like DayDmart" March 5, 2026 4.0 My overall experience has been great. I have been using this app for many years as my only scheduler. I tried a different scheduler once and came back to this one. Daysmart is user friendly and affordable. Pros Ease of use since I work by myself yet versatile enough to use for multiple employees if needed. As well as reminders day a day prior for clients reduces no shows. Cons Sometimes the system doesnt send the reminders to the client. When this happens it can cause confusion for the client. Also i have experienced the system sending the client the wrong appointment day which also causes confusion. Fortunately this is very rare Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding issues you face with reminders. We'll be sure to share this with our team. RS Rachele S. Hairdresser Cosmetics Used the software for: 2+ years ### "satisfied grateful" February 2, 2026 5.0 Very good . Good. My clients tell me that they get reminders for their appointments. At like 6 o'clock in the morning, it would be nice. If they all would get it around nine o'clock a m like, I signed up for Pros Forecast of my total for my future. Scheduling, my client reminders. Appointment management I'm very happy with the price of the cloud program Cons When I move a client over a couple days.It does not send a new reminder to my client . That would be it when I move a client from one spot to another without canceling them.I would like my client to be able to get the new appointment reminder right away Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the reminder issue. We'll be sure to share this with our team. dP dana P. Salon Coordinator Cosmetics Used the software for: 2+ years ### "love daysmart" February 3, 2026 5.0 love this tool to make us more organized. the color coding and time breakdown is a brilliant way to use in our advantage with client booking. appointment management is crucial for success. and day smart has it all Pros the learning curve is very easy to manage and read at a glance with scheduling. love the color coding, the time break down and the overall look of the app Cons sometimes a bit slow in loading. otherwise the functions are great. could be a tad bit faster. the texting options also duplicate messages. a little strange Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. DL Didi L. Booth renter Consumer Services Used the software for: 2+ years ### "Straightforward app" February 26, 2026 4.0 We have used DaySmart for over 10 years. It has made scheduling and finding clients info quickly a breeze. Pros DaySmart is straight forward and easy to navigate for scheduling my clients. Appreciate the ability to share scheduling with other employees. Cons I appreciate all the options available from inventory to client information. Would like reminder messages to be more consistent. Review Source Response from DaySmart Software February 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. MP Michele P. Hairstylist Health, Wellness and Fitness Used the software for: 2+ years ### "Experience Hairstylist " February 2, 2026 5.0 I have been using DaySmart fo over 7 years now and I have no complaints. If the system is Down it’s not for very long. Pros I really like how the reminders for the clients. It give me extra time to answer other clients about scheduling appointment. Cons I have to say I do not have anything negative to say about this app. It provides everything i needing. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. JM Janine M. Hairstylist Cosmetics Used the software for: 2+ years ### "Love it!! Can’t live Without it" November 19, 2024 5.0 I love it!! Makes booking appointments so easy.i use it as my main calendar for everything Pros Easy to use and easy to make all your appointments and name them whatever you want. Keeping notes and pics and it’s free Cons Not too much I don’t like about it . I’ve been using it for years Review Source GC George C. Manager Consumer Services Used the software for: 2+ years ### "Running a successful salon with DaySmart since 2006" May 4, 2023 5.0 Great experience, do wish I had the ability to book a client the last things booked. Like a quick hot button that auto places the services they last had. I also really like the text message capabilities. Have a last minute cancelation, send a text and bam its filled. Pros Booking and reporting. They work all the time and every time. Good reports for the accountant. The latest features of text reminders and text appointment scheduling are awesome. Clients love this new feature. Cons Text messaging can sneak up on you in pricing. So I have to be mindful on how many I send. Would like to be able to create my own reports but its a little limited. Or even a custom report that pulls a couple things, similar maybe pivot tables in excel that can give me a snapshot of the business metrics I'm looking for with one click. Reason for choosing DaySmart Salon Features and Pricing lined up nicely. For what some of the others charge it should come with a full time receptionist. Some had so many bells and whistles that not even I would come close to using all of them. Review Source SC Susan C. Hair Stylist Design Used the software for: 2+ years ### "I do not ever want to be without Day Smart!!" March 29, 2024 5.0 I do not miss using a paper book to hand write appointments in. Erasing penciled in names and wrinkled pages that tear out of a binder. The cell phone booking with this app is so much easier to pull up clients and insert them and their services. No more paper and pencil booking for me, ever!!! Pros The ease of booking clients or changing appointments dates no matter where you physically are. Work or home or on vacation, it’s all on your cell phone to manage!! Cons I think at my age, 58 yrs young, I was a bit slower grasping the look of the schedule online and how to use all the sections. But now I’m totally in love with Day Smart and it’s ease. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.