# DaySmart Salon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaySmart Salon the right Salon solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/9167/Salon-Iris/reviews --- DaySmart Salon 4.4 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Reviews of DaySmart Salon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews RA Roy A AdministrationHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform already offers an incredible range of features, yet they remain open to suggestions and feedback, constantly improving the software to make operations even more seamless for businesses of all kinds.“ March 13, 2026 ET Edna T OwnerFacilities Services, Self-employedUsed the software for: More than 2 years. “Texting feature, when I click on it, I wish I could text through my phone and not the app.“ February 17, 2026 DV Denise V Salon stylistFine Art, Self-employedUsed the software for: 1-2 years. “Appointment management with customer is very satisfactory it definitely helps to have have a app that customers make there own appointments without having to reach me directly“ March 4, 2026 AK Anastasia K OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients.“ February 17, 2026 CS Catherine S StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time.“ March 4, 2026 SR Stephanie R OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “If the internet is down and trying to processing a payment it doesn’t work.“ February 2, 2026 GB Gina B Owner StylistConsumer Services, Self-employedUsed the software for: More than 2 years. “All of my clients really appreciate the communication about their appointments. And my favorite thing is that your POS system is included in your subscription.“ March 19, 2026 KK Kiana K StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “I don't dislike anything in particular, I do just hate when the servers are down and you cannot access anything.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jen T. Owner/operator Used the software for: 1-2 years ### "It's really pricey for what you get" December 14, 2017 4.0 Pros I like that Salon Iris has an app that the stylists could use and book from their phones. And they could room reports from their phones, too without blocking up the salon computer. Cons I didn't like that the stylists couldn't book for other stylists from their app. Example: if a family comes in and splits between 2 stylists, they couldn't call 1 stylists to book the 2+ services. They'd have to call both Review Source JC Jamie C. Hair stylist Consumer Services Used the software for: 2+ years ### "Game changer, great app!" March 4, 2026 5.0 It’s really just been fantastic. It doesn’t matter if I’m on a vacation on a boat in the middle of a Lake and a client messages me, I can still easily and quickly book them appointment! Pros The DaySmart Salon app was a game changer for me and our Salon. Before we had a paper schedule and you had to physically be in the salon to book appointments or call the salon and interrupt a coworker (not great!). it was very easy to quickly navigate the app. We haven’t had any security issues. We pay once a year for the use the value for the ease of being able to book from anywhere is fantastic. It’s also awesome. You can make notes of what products your clients have purchased in the past so there’s no second-guessing a purchase. There is just so many great options with this app. it’s also great for clients who are booking appointments with multiple people you can look at just your schedule or select individuals schedules or everyone’s schedule. Cons I honestly can’t think of any bad things about this app. every once in a while, the system is down, but it always gets quickly resolved from what I’ve experienced. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. TG Tammy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Just Don’t Do It" January 13, 2025 1.0 I used to “tolerate” them because they used to have good support. Now They don’t give a crap. The message on phone says we switched to fast efficient online support because it’s going to be faster and more efficient for you. It’s absurd. I am mad. Pros That you used to be able to talk to a human. Cons Support is horrific - they left me down and stranded for over a week with chat support not having a clue. Slow. Doesn’t integrate with accounting software unless you PAY MORE Access to app for employees yup. PAY MORE For each one. The cloud version is horrific and doesn’t work at all. Want to use your lap top at home to do some accounting. Nope. You have to buy a second version so PAY MORE Oh and the second license is ALWAYS down and never ever works. So it’s completely unreliable and a waste of money! This software has potential. But your pay a fortune and it doesn’t do anything more then acuity. In fact Acuity gives you unlimited everything for $17 a month and integrates with everything without having to pay. I am paying almost $500 Canadian a month. To date I have not switched because it’s a huge job. But now that you cannot get support and they have no issue leaving you high and dry. I am out. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing DaySmart Salon Because the PEOPLE were good. But now there’s no people. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was convinced this was far better. It’s the worst decision I’ve ever made. Review Source SR Stephanie R. Owner Consumer Services Used the software for: 2+ years ### "Happy with this booking system!" February 2, 2026 5.0 We have 9 of us at our salon that uses DaySmart booking and everyone likes the ease of navigating around it Pros Very user friendly, scheduling appointments is super easy. You can adjust features that fit your needs. Love that we can pull up reports! Cons If the internet is down and trying to processing a payment it doesn’t work. The Clover machine will not work without the internet. Also on the mobile app sometimes it doesn’t show if they confirmed or not Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing DaySmart Salon Recommend by another stylist that showed me the ease of using Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the confirmation issue. We'll be sure to share this with our team. DG Denise G. Owner operator Cosmetics Used the software for: 2+ years ### "User friendly " March 4, 2026 5.0 I have been using this app for years and have never really had any problems booking is easy clients get there confirmations makes my business easier thank you Pros Very easy to use and set up was able to send birthday messages to all my clients which is a nice feature love how easy it makes my booking work as I am a solo salon Cons If there is a problem it’s hard to get a live person on the phone also, wish there was an easier way to put our services in for our appointments Review Source JJ Janet J. Owner Consumer Services Used the software for: 2+ years ### "Never look back! Order your app today!" March 19, 2026 5.0 Throw away those smudgy appointment books and messy scratch-outs and hard to read re-writes. Perfection! Pros The learning curve was sooo quick. My clients all commented how much they appreciated the reminders and the ease of rescheduling was probably the most enjoyable. Also love the color identification of services and ability to book a whole year in a few seconds. The cost per month is very affordable. Cons I have absolutely zero cons and have been using this app for over a decade. I can book my clients for a year in advance in just seconds. Love it! Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. LV Loretta V. Cosmetologist Consumer Services Used the software for: 2+ years ### "Easy to use" March 5, 2026 5.0 Overall the salon software is convenient and easy to use. Most of the information you need can also be accessed with your phone Pros Easy to use, I like that you can access the software by an app on your phone. It's pretty easy to learn how to use the software. And the best feature is the ability to check out from anywhere. Cons There are some reports I would add. The dashboard is only a day by day, it would be nice to see a comparison side by side of other days or months Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the addition of reports comparing different days or months. We'll be sure to share this with our team. DV Denise V. Salon stylist Fine Art Used the software for: 1-2 years ### "Helpful, punctual , accurate professional" March 4, 2026 5.0 Is ok my first time using an app for appointments at the beginning I struggled. I think things are better now after a year using them. Pros Appointment management with customer is very satisfactory it definitely helps to have have a app that customers make there own appointments without having to reach me directly Cons Response I can’t speak to someone directly right away. Sometimes you have to wait for an email in a time so it could be a little frustrating at times. Review Source lW lily W. Business Manager Consumer Services Used the software for: Less than 6 months ### "100/10 RECOMMEND DAYSMART!" February 21, 2026 5.0 my overall experience with Daysmart is amazing i love the website and creative freedom you can have with choosing colors of services and everything and its very easy to use Pros it is very new user friendly even if you arent tech savvy it is very easy to navigate i love how you can make your own client forms in the website and it gives you templates and everything Cons The only thing i dislike about Daysmart is there is no "undo" button because when i accidentally cancel an appointment or something goes wrong with the times i have to try to remember their phone number or the correct spelling of their first and last name and sometimes i cannot remember so an undo button would be helpful Review Source Response from DaySmart Software February 27, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the undo button. We'll be sure to share this with our team. SP Shannon P. Salon Owner Stylist Retail Used the software for: 2+ years ### "Build , Boost, Grow Your Business!!" February 17, 2026 5.0 Extremely pleased with Daysmart cost, the features it provides within the systems and functionality of how easy it is to operate it!! Let’s not forget Daysmart customer support services performance is top tier I’ve been with them for a while and they have always been professional and reliable! Pros I love it all!! Daysmart is up to speed with there technology who’s keeps my business running smoothly and savy! Cons I love it all I was with Salon Irish before they became Daysmart and I haven’t jumped ship yet!!!!!!! Review Source Response from DaySmart Software February 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. AR Alison R. Stykist Cosmetics Used the software for: 2+ years ### "Perfect System " November 28, 2024 5.0 It’s helped me keep my business organized substantially Pros It’s ease of scheduling! I am able to access all of my client information right from my phone. Cons There is truly nothing I do not like about DaySmart. Switched from [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) The system meets my needs in a smoother and user friendly way Review Source CE Chelsea E. Owner, stylist Consumer Services Used the software for: 2+ years ### "Good customer service but strongly considering going back to square pos" May 4, 2023 3.0 Pros The customer service and price are perfect. Cons Easily the POS through cardpointe is the worst part about Daysmart. I would love the reader of the integrated system but hate cardconnect and their unteliable connectivity and hidden fees. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon Better looking website Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Integration with my booking system for client reports and payroll Review Source HM Heather M. shop owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Recently switched to DaySmart" February 3, 2022 3.0 So far I am disappointed and hope that something comes to market with the features I need because this one is just in need of too many improvements Pros I like that the system allows booth renters to receive their funds directly and commissioned service providers can remain on a separate payroll. Not easy to set this up, but this was the only software/ POS system I could find that had this capability. This is important because it allows consistency in my shop and all customers can check out in one place. Cons There are so many things I don't like about this software; if another system becomes available that allows booth renters to be paid direct while commission employees to be paid through the shop payroll and has the other features I need, I will be switching again. Don't like: 1- phone/iPad app doesn't allow alot of important features that are only available on the desktop version 2- the system is slow and lags a lot 3- payroll is not included and you must pay a separate payroll provider (such as gusto or paychex etc) 4- System is expensive for what you get- on top of the monthly software cost, you need to pay a separate payroll provider and you have to rent or buy a credit card machine ($30 a month rental on top of the already expensive costs) 5- set up was difficult and you get very minimal help with it 6- there are too many separate departments, making it difficult to problem solve (ie. merchant processing is totally separate from the POS/software and communication between departs is awful) 7- bad communication- ordered a card reader, it was awful and didn't work, the new one was supposed to arrive weeks ago and we still haven't received it. If we didn't call, they would never keep us in the loop). 8- if you are not tech savvy you will have trouble learning this system- interfaces are so different from tablet to desktop and there are too many moving parts. This system has the potential t be good, but has a LONG way to go Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Reason for choosing DaySmart Salon Phorest didn't have the pay features I needed Squire is awful if you carry a variety of retail Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/) Square was lacking certain features and financially raping me Review Source MK Maggie K. Spa Owner and Licensed Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Day Spa having used software for 8 years using desktop version and new to cloud based..." June 30, 2022 4.0 Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases. Pros VIP support moreso when we were desktop version and dealing with \[SENSITIVE CONTENT\] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system. Cons Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Millenium](https://www.capterra.com/p/36629/Millenium/)[Bizzflo](https://www.capterra.com/p/167321/Bizzflo/) Reason for choosing DaySmart Salon Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms. Review Source SB Sara B. Spa Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great For Salons Missing Key Features For Spas" July 6, 2022 5.0 It is helpful for accounting, payroll, managements, and makes running a spa so much easier. It saves time with client confirmations, appointment changes and cancellations. I can look back on sales and see all the important data that I need I need to use for improvements. Pros How easy it is to run, viewing reports, appointment scheduling, accounting. Has everything I need to stay organized. Cons What I like least is just what the clients experiences through trying to book multiple services or add ons. I wish there was a way to separate categories on the booking website into their own drop down menus as well as group/ couples online booking. Alternatives considered [Salon Ultimate](https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/) Reason for choosing DaySmart Salon Wanted to try something different, and in the past salon ultimate would crash frequently and customer service was hard to get a hold of. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I needed to be able to have employees and square has a confusing set up for multiple users. I do miss the add ons ability through square. Review Source CS Catherine S. Stylist Cosmetics Used the software for: 2+ years ### "DaySmart is the best! " March 4, 2026 5.0 I have been using the software for almost 6 years and it’s the best one I have used. I wouldn’t recommend anything else Pros I very much enjoy the software, it’s very easy to use. The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time. It keeps track of daily weekly and monthly reports. I love it! Cons I have yet to come across something I don’t like with Dayasmart everything I have encountered I was able to reach someone on the tech side for help Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. HP Heidi P. Manicurist Cosmetics Used the software for: 2+ years ### "Great service" February 28, 2026 5.0 Overall experience is that it is easy to use and if I ever have questions they are answered very Quickly! Pros Customer service is amazing and very helpful! Daysmart is very easy to use. Also the reminder text/emails help with having less no shows. Cons Have no cons! I have never had any issues that were never taken care of. Questions are always answered very quickly. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. AP April P. Hairstylist Consumer Services Used the software for: 2+ years ### "Best scheduling app out there" February 3, 2026 5.0 My overall experience has been good and positive. I do not regret using this app and I have for many years. Pros I love this app for the ease of using it. It has so much value for the price. I feel it manages my appointments and keeps everything organized and I feel secure when I am using it. Cons There is nothing about Daysmart that I can say I dislike about the app. It does everything I need it to. It might be cool to have a dark mode though. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. SS Stacey S. Salon Owner Stylist Cosmetics Used the software for: 2+ years ### "Great software for small salon" March 4, 2026 5.0 Pros Cost, simple to use, integrated online scheduling, appointment reminders via text or email, easy to move appointments, cloud base Cons Limited functionality compared to higher priced software programs, i.e. end of day closing, and other reports. Review Source AW Ashley W. Pet Groomer Veterinary Used the software for: 6-12 months ### "DaySmart Review" April 19, 2025 4.0 My overall experience was good and I found customer service helpful and prompt. They are open to suggestions. Pros I really liked the layout and most of all the daily/weekly and monthly reports. For my business I need to keep track of all data. Cons I least liked the monthly cost of the software. I found it very expensive in comparison to other options. Review Source AW Amanda W. Cosmetologist Consumer Services Used the software for: 2+ years ### "Easy Salon Scheduler" November 22, 2024 5.0 Fantastic. I love how easy it is to use and set up and the client reminder text are great to combat against no shows or forgotten appointments!! Pros Price, efficient, easy to use, lots of reports to pull daily/monthly/yearly numbers from Cons web based so if there is a crash there is no other options Review Source JM Janine M. Hairstylist Cosmetics Used the software for: 2+ years ### "Love it!! Can’t live Without it" November 19, 2024 5.0 I love it!! Makes booking appointments so easy.i use it as my main calendar for everything Pros Easy to use and easy to make all your appointments and name them whatever you want. Keeping notes and pics and it’s free Cons Not too much I don’t like about it . I’ve been using it for years Review Source VR Verified Reviewer owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "THE WROSE COMPANY" July 15, 2024 1.0 it is the worse service and i hope they go out of business they do not respect their clients Pros email marketing it was great to message customers in the same platform card on file Cons they lie they do not provide phone support and the online chat support is not 24/7 it is mon to fri 9 to 5 that is horrible they lock you out of you acct on the same day if the subscription was not paid - I was waiting on my new cc from bank due to a fraud immediately i was locked out. no access to my information it take 10 min for online chat person to accept and reply to you conversation Review Source GC George C. Manager Consumer Services Used the software for: 2+ years ### "Running a successful salon with DaySmart since 2006" May 4, 2023 5.0 Great experience, do wish I had the ability to book a client the last things booked. Like a quick hot button that auto places the services they last had. I also really like the text message capabilities. Have a last minute cancelation, send a text and bam its filled. Pros Booking and reporting. They work all the time and every time. Good reports for the accountant. The latest features of text reminders and text appointment scheduling are awesome. Clients love this new feature. Cons Text messaging can sneak up on you in pricing. So I have to be mindful on how many I send. Would like to be able to create my own reports but its a little limited. Or even a custom report that pulls a couple things, similar maybe pivot tables in excel that can give me a snapshot of the business metrics I'm looking for with one click. Reason for choosing DaySmart Salon Features and Pricing lined up nicely. For what some of the others charge it should come with a full time receptionist. Some had so many bells and whistles that not even I would come close to using all of them. Review Source KH Krystal H. Hair Salon Owner Retail Used the software for: 2+ years ### "DaySmart Review" April 12, 2024 5.0 Overall, I am satisfied. The staff has been warm and welcoming. The system has been overall easy to navigate. Pros I love the customer service and email support. Whenever there has been a problem or server connection error they have done well at resolving the issues. Everyone is always extremeley professional. Cons Sometimes guests get a little confused with the drop down menu, if there is a way to showcase a description of each service on the booking link that would be great. At times it is very hard to get ahold of someone over the phone. At some points it took weeks to get issues resolved causing my guests to get double charged multiple times. Reason for choosing DaySmart Salon I used prior at my other salon for years. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.