--- title: "DaySmart Salon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DaySmart Salon the right Salon solution for you? Explore 409 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/9167/DaySmart-Salon/reviews/" page_type: "reviews" language: "en" --- DaySmart Salon 4.4 (409) [View alternatives](https://www.capterra.com/p/9167/DaySmart-Salon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of DaySmart Salon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews RA Roy A AdministrationHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform already offers an incredible range of features, yet they remain open to suggestions and feedback, constantly improving the software to make operations even more seamless for businesses of all kinds.“ March 13, 2026 ET Edna T OwnerFacilities Services, Self-employedUsed the software for: More than 2 years. “Texting feature, when I click on it, I wish I could text through my phone and not the app.“ February 17, 2026 HP Hemi P OwnerFacilities Services, 2 - 10 employeesUsed the software for: Less than 6 months. “What I like most about DaySmart Salon is how it simplifies both appointment booking and client communication in one place.“ April 26, 2026 AK Anastasia K OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients.“ February 17, 2026 DV Denise V Salon stylistFine Art, Self-employedUsed the software for: 1-2 years. “Appointment management with customer is very satisfactory it definitely helps to have have a app that customers make there own appointments without having to reach me directly“ March 4, 2026 KK Kiana K StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “I don't dislike anything in particular, I do just hate when the servers are down and you cannot access anything.“ February 17, 2026 CS Catherine S StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time.“ March 4, 2026 RS Renee S Salon ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I have to use my phone so that we gotta swap over that’s a little annoying.“ March 4, 2026 ## Showing most helpful reviews Showing 1-25 of 409 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Autumn S. Owner/Designer Stylist Used the software for: 2+ years ### "We've been partnered with Salon Iris for 9yrs now and Love everything about the software. Easy to us" October 27, 2017 5.0 Scheduling, details, customer service. Organizations Pros Easy to use, customizable, easy to teach, detailed, always improving, reports, user friendly , online scheduling. Cons The app costs extra money, updates we've lost data, doesn't have copy and paste option for appointments Anymore Review Source AB Ashley B. Esthetician and owner Consumer Services Used the software for: 2+ years ### "I love DaySmart software!" March 19, 2026 5.0 Daysmart has always been super helpful whenever issues arise and the software is making regular improvements and upgrades Pros I've been using DaySmart for about 10 years and I love it. It's easy to use, the price is great, it's easy for me to manage my appts and for my clients to schedule. Also the payment processing added in is a nice feature. Cons I can't say there's really anything that I don't like about DaySmart software, there's a reason I've been using it for over 10yrs Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon Familiarity and price. I've used it for years Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. TG Tammy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Just Don’t Do It" January 13, 2025 1.0 I used to “tolerate” them because they used to have good support. Now They don’t give a crap. The message on phone says we switched to fast efficient online support because it’s going to be faster and more efficient for you. It’s absurd. I am mad. Pros That you used to be able to talk to a human. Cons Support is horrific - they left me down and stranded for over a week with chat support not having a clue. Slow. Doesn’t integrate with accounting software unless you PAY MORE Access to app for employees yup. PAY MORE For each one. The cloud version is horrific and doesn’t work at all. Want to use your lap top at home to do some accounting. Nope. You have to buy a second version so PAY MORE Oh and the second license is ALWAYS down and never ever works. So it’s completely unreliable and a waste of money! This software has potential. But your pay a fortune and it doesn’t do anything more then acuity. In fact Acuity gives you unlimited everything for $17 a month and integrates with everything without having to pay. I am paying almost $500 Canadian a month. To date I have not switched because it’s a huge job. But now that you cannot get support and they have no issue leaving you high and dry. I am out. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing DaySmart Salon Because the PEOPLE were good. But now there’s no people. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was convinced this was far better. It’s the worst decision I’ve ever made. Review Source MC Marlies C. esthetician Cosmetics Used the software for: 6-12 months ### "love daysmart" March 3, 2026 5.0 amazing this company has changed my every day life. it makes figuring how much i make and how much i have to pay the govement, its amazing Pros i like that everything is in one place. my webiste, products, services, gift certificates, processing fees everything in 1 spot 1 simple payment. Day smart has changed my life for the better. Cons i wish there was a spot that you could block out for clean up time. I know theres a spot for processing ad finnishing but thats more hair dresser lingo. I am an esthetician and i love to block off time to clean my room up between clients or have a break. this would help my business so much Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) because i wanted something that would do all my reports for me Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. For assistance regarding the cleaning time blocks, please contact support@daysmart.com. We look forward to hearing from you! ET Edna T. Owner Facilities Services Used the software for: 2+ years ### "Manage your business all in one place " February 17, 2026 5.0 Great, been using it for 9 years now. The salon I started at had it and when I went out on my own, I was able to transfer all the client information to my new account. Pros It is user friendly and all of my business is handled in the app from marketing, scheduling to inventory. Cons Texting feature, when I click on it, I wish I could text through my phone and not the app. It would be more streamlined Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon The salon I was at was using it and my client database was easy to transfer to my new account Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear the software is working well for you. We're constantly working to improve and we appreciate your notes regarding the texting feature, we'll be sure to share this with our team. HS Heather S. Hairstylist Human Resources Used the software for: 1-2 years ### "Love it!!!" April 6, 2026 5.0 My experience is great. We were using millennium. We went over to daysmart and it was great. I was able to transfer all my client notes from one system to another love.It. Pros Easy to use.love the fact that you can add pictures of your clients. Happy you can edit your notes. The old system I used to use.You couldn't do that, you just had to make a new note. I really love it. Very user friendly. Cons I haven't found any cons yet. From my opinion, I don't see any cons as of now.With daysmart salon. It's very easy to use. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) I'm not exactly sure why.My boss switched us to it.But i'm glad she did. Review Source Response from DaySmart Software April 10, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. JC Jamie C. Hair stylist Consumer Services Used the software for: 2+ years ### "Game changer, great app!" March 4, 2026 5.0 It’s really just been fantastic. It doesn’t matter if I’m on a vacation on a boat in the middle of a Lake and a client messages me, I can still easily and quickly book them appointment! Pros The DaySmart Salon app was a game changer for me and our Salon. Before we had a paper schedule and you had to physically be in the salon to book appointments or call the salon and interrupt a coworker (not great!). it was very easy to quickly navigate the app. We haven’t had any security issues. We pay once a year for the use the value for the ease of being able to book from anywhere is fantastic. It’s also awesome. You can make notes of what products your clients have purchased in the past so there’s no second-guessing a purchase. There is just so many great options with this app. it’s also great for clients who are booking appointments with multiple people you can look at just your schedule or select individuals schedules or everyone’s schedule. Cons I honestly can’t think of any bad things about this app. every once in a while, the system is down, but it always gets quickly resolved from what I’ve experienced. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. DG Denise G. Owner operator Cosmetics Used the software for: 2+ years ### "User friendly " March 4, 2026 5.0 I have been using this app for years and have never really had any problems booking is easy clients get there confirmations makes my business easier thank you Pros Very easy to use and set up was able to send birthday messages to all my clients which is a nice feature love how easy it makes my booking work as I am a solo salon Cons If there is a problem it’s hard to get a live person on the phone also, wish there was an easier way to put our services in for our appointments Review Source JJ Janet J. Owner Consumer Services Used the software for: 2+ years ### "Never look back! Order your app today!" March 19, 2026 5.0 Throw away those smudgy appointment books and messy scratch-outs and hard to read re-writes. Perfection! Pros The learning curve was sooo quick. My clients all commented how much they appreciated the reminders and the ease of rescheduling was probably the most enjoyable. Also love the color identification of services and ability to book a whole year in a few seconds. The cost per month is very affordable. Cons I have absolutely zero cons and have been using this app for over a decade. I can book my clients for a year in advance in just seconds. Love it! Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Sarah C. Speech Language Pathologist Health, Wellness and Fitness Used the software for: I used a free trial ### "Enjoyable Experience" May 2, 2021 4.0 Salon Iris just needs a way to transfer and transition companies that want to switch and not just start up, but they have a 5 gold star product on their hands here. Pros I loved that this was a totally, completely, 110%, didn't leave anything out, comprehensive plus the kitchen sink software system for running any small business. It covered emails, advertising, websites, payments, scheduling and booking, literally not a stone unturned. This made the process of starting a fledgling company absolute as cohesive and efficient as possible in a rather visually capturing way. Cons We ended up not choosing them to use though because of the comprehensiveness and total coverage because it would have been too difficult to integrate their entire system in with the system/s already being used because some had been purchased already and the clinic was already up some running. If we could have switched all our existing data and moved it in to their new system during its initiation, it would have been chosen hands down. Review Source DJF David Joseph F. Sole prop Information Services Used the software for: 2+ years ### "Program is awesome but taking payments is unreliable! " November 15, 2024 4.0 Excellent! Except for the above mentioned! Pros I have been a customer for both of my business for years I find easy to use and I really hike the conscience of my mobile app Cons With anything there are glitches , I have had some issues with my confirming appointments via apt reminders as texts . My biggest complaint is there is NO way to call and get to a live person! I constantly experience issues with my cc flex machine not completing the transaction, which in turn for my clients that relay in using credit to pay for their services are not able cause of me to loose revenue for that day because now I have to wait to run the card or they pay in their next visit! I have multiple tickets open for this reason! I am considering changing my credit card processing if this can not get resolved because it is not reliable it is has been months this problem persist still. Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) Price and features! Wanted to downsize to less stations . Review Source CM Corrine M. Hair Stylist Cosmetics Used the software for: 1-2 years ### "Easy use from anywhere " November 19, 2024 4.0 Very satisfied, east to use. Automatic reminders are great! Online booking capability. Pros Ease of use, use from anywhere, automated reminders Cons I wish it would send another reminder when appointment dates are changed Switched from [EDGE](https://www.capterra.com/p/183126/EDGE/) Not enough features, couldn’t use remotely, outdated software. Review Source FFF Farzaneh Ferry F. Owner Consumer Services Used the software for: Less than 6 months ### "Salon owner" November 16, 2024 5.0 Is good working with the system. Some options are very helpful , Awsome reminder about the price and appointments. And some little thing Pros Easy to use after a couple days. :) . And comfortable with it. Most of the stuff easy to find and work with .2 Cons 2 items l don't like 1- no deposit money on weekends couse some problem for my slow salon . 2- the receipt doesn't show the details for clients .spacialy when they pay cadh wr can not prjint the receipt. Switched from [Infor Cloverleaf Integration Suite](https://www.capterra.com/p/265471/Infor-Cloverleaf-Integration-Suite/) Money. I had solo system clover. All apps was expensive .I did buyvthe equipments and agsin l had to buy or rent it too high price otherwise was very simple and easy to use. Review Source CA Chris A. Manager Cosmetics Used the software for: Less than 6 months ### "Overall happy with Daysmart" September 8, 2023 5.0 Overall we have been happy with the software and hope to continue the relationship for a long time. Pros It is fairly easy to use. It is nice adding promotion codes to apply discounts automatically. Review management is pretty good, still a bit on the fence about it. two-way texting is also very convenient. Cons While there are a lot of reports, there are some limitations to them as well. When checking out, currently tips are not split and need to be manually done. and when doing so, it does not show the original tip amount. For example, if the tip was $22.50, as soon as you start changing it, the original tip amount is gone and the tech needs to remember what it was and do the math to adjust the tips accordingly. Also, tips can not be adjusted after the transaction is complete without voiding the transaction. No support on weekends has been a little challenging, especially early on in our implementation. Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing DaySmart Salon Different reasons for different products. Mostly the cost when factoring in CC processing. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Their payment processing was too high Review Source HM Heather M. shop owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Recently switched to DaySmart" February 3, 2022 3.0 So far I am disappointed and hope that something comes to market with the features I need because this one is just in need of too many improvements Pros I like that the system allows booth renters to receive their funds directly and commissioned service providers can remain on a separate payroll. Not easy to set this up, but this was the only software/ POS system I could find that had this capability. This is important because it allows consistency in my shop and all customers can check out in one place. Cons There are so many things I don't like about this software; if another system becomes available that allows booth renters to be paid direct while commission employees to be paid through the shop payroll and has the other features I need, I will be switching again. Don't like: 1- phone/iPad app doesn't allow alot of important features that are only available on the desktop version 2- the system is slow and lags a lot 3- payroll is not included and you must pay a separate payroll provider (such as gusto or paychex etc) 4- System is expensive for what you get- on top of the monthly software cost, you need to pay a separate payroll provider and you have to rent or buy a credit card machine ($30 a month rental on top of the already expensive costs) 5- set up was difficult and you get very minimal help with it 6- there are too many separate departments, making it difficult to problem solve (ie. merchant processing is totally separate from the POS/software and communication between departs is awful) 7- bad communication- ordered a card reader, it was awful and didn't work, the new one was supposed to arrive weeks ago and we still haven't received it. If we didn't call, they would never keep us in the loop). 8- if you are not tech savvy you will have trouble learning this system- interfaces are so different from tablet to desktop and there are too many moving parts. This system has the potential t be good, but has a LONG way to go Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Reason for choosing DaySmart Salon Phorest didn't have the pay features I needed Squire is awful if you carry a variety of retail Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/) Square was lacking certain features and financially raping me Review Source MK Maggie K. Spa Owner and Licensed Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Day Spa having used software for 8 years using desktop version and new to cloud based..." June 30, 2022 4.0 Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases. Pros VIP support moreso when we were desktop version and dealing with \[SENSITIVE CONTENT\] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system. Cons Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Millenium](https://www.capterra.com/p/36629/Millenium/)[Bizzflo](https://www.capterra.com/p/167321/Bizzflo/) Reason for choosing DaySmart Salon Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms. Review Source SB Sara B. Spa Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great For Salons Missing Key Features For Spas" July 6, 2022 5.0 It is helpful for accounting, payroll, managements, and makes running a spa so much easier. It saves time with client confirmations, appointment changes and cancellations. I can look back on sales and see all the important data that I need I need to use for improvements. Pros How easy it is to run, viewing reports, appointment scheduling, accounting. Has everything I need to stay organized. Cons What I like least is just what the clients experiences through trying to book multiple services or add ons. I wish there was a way to separate categories on the booking website into their own drop down menus as well as group/ couples online booking. Alternatives considered [Salon Ultimate](https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/) Reason for choosing DaySmart Salon Wanted to try something different, and in the past salon ultimate would crash frequently and customer service was hard to get a hold of. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I needed to be able to have employees and square has a confusing set up for multiple users. I do miss the add ons ability through square. Review Source SM Sha M. Owner Environmental Services Used the software for: 2+ years ### "Excellent!" March 4, 2026 5.0 Many years very good in service, system and technology. Gift cards and packages creation and also always renovated Pros I do like most the Features, it give you many options to manage your appointments and data of your clients Cons I don't use all the things and features it have for my benefit but I should do it it have everything so its not like I like least Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Better technology and system management. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. LN Leza N. Stylist Cosmetics Used the software for: 2+ years ### "Scheduling appointments is a breeze! " February 18, 2026 5.0 I love it! Easy to use! Beginner friendly I’ve had it now for 10 years and highly recommend this to anyone that wants to stay organized with there daily schedules Pros The app is fantastic!! It keeps me organized and so easy to use. Scheduling appointments is a breeze. Can’t beat the price either! It’s great and recommend it to everyone that needs a reliable scheduling system. Cons Honestly I’ve used other platforms and I have no cons about DaySmart, sometimes it takes a minute or 2 to load the app when I’m on the phone. Review Source Response from DaySmart Software February 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. GB Gina B. Owner Stylist Consumer Services Used the software for: 2+ years ### "Extremely pleased" March 19, 2026 5.0 I have used this program for over 10 years and I have never considered even trying a different system offered by anyone else to do my scheduling and POS for my Salon. Pros I really like how user-friendly this program is. All of my clients really appreciate the communication about their appointments. And my favorite thing is that your POS system is included in your subscription. Cons I can’t think of anything that I don’t like. I guess I could say if it were cheaper, I would be happier. Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. AP April P. Hairstylist Consumer Services Used the software for: 2+ years ### "Best scheduling app out there" February 3, 2026 5.0 My overall experience has been good and positive. I do not regret using this app and I have for many years. Pros I love this app for the ease of using it. It has so much value for the price. I feel it manages my appointments and keeps everything organized and I feel secure when I am using it. Cons There is nothing about Daysmart that I can say I dislike about the app. It does everything I need it to. It might be cool to have a dark mode though. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. SG Stephanie G. Hairstylist Consumer Services Used the software for: 6-12 months ### "DaySmart Review" February 17, 2026 5.0 Pros It works well for managing our appointments. The app is user friendly and the functionality works for what I need. Cons I'd like to see more reports on the app. Also, sometimes the messages take a long time to load or I don't see them sent. Review Source Response from DaySmart Software February 20, 2026 Thank you for the fantastic review! We're thrilled to hear the software is working so well for you. We're constantly working to improve and we appreciate your notes regarding additional reports and message loading times, we'll be sure to share this with our team. TM Tanya M. Hairstylist Health, Wellness and Fitness Used the software for: 2+ years ### "DaySmart review" November 29, 2024 5.0 I’ve been using it for 3years now and I couldn’t imagine running my business without it Pros It’s so easy to use. Keeps all my appointments and earnings well organized. Very convenient Cons That sometimes it does send a confirmation text to all my clients Review Source KC Kevin C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Simple to use out of the box....but" January 17, 2024 3.0 unfortunately customer service falls very short. it is generally 45min-90min wait. or they can call you back at a callback number, and sometimes that has taken 3-5 hours. and as mentioned, they're good for just giving you a tutorial on how to do something, but if something is broken, dont expect it to ever get fixed, or for them to ever give you an update. if they say theyll follow up, they never will. Pros Inexpensive, with a lot of features, and very simple to use. Also has an app as well, which a lot of times is better than the web application. text message notifications and communications both on the web and on the app are great. client support is good if you just need a tutorial on how to do something. Cons drastic inconsistencies in functionality of the app vs the web client. a lot of times the app has more functionality, which is odd. very limited in reporting. no customizable reports. cannot run a basic report of my clients appointments. cannot run a basic report of who have outstanding prepaid services or packages, so i just have to guess which clients have outstanding treatments and look up their profiles one by one. and they claimed they had no back end way to pull that information either, which i find difficult to imagine. a database must exist for this system to exist, and it would be next to impossible that they cannot query information from that database. so they basically just don't want to. and client support is useless when it comes to an issue. had many of these instances, but the most recent was the final straw, whne my app could not schedule an appointment, add to an appointment, or change an appointment for over 12 months. seems like a pretty major issue. i had to open 6 tickets with them over the course of 12 months, and i never received a single email, phone call, or update in that 12 month period. they said they couldn't recreate the issue so they dropped it. didn't provide any updates to me or even tell me they dropped it or tried to troubleshoot with me. 12 months is a long time for a scheduling app not to be able to schedule an appointment. Reason for choosing DaySmart Salon simple to use out of the box without being overly complicated, and had a good amount of features. good software if you're just a user and don't need to do any analysis or any more than just your total sales. Review Source KH Krystal H. Hair Salon Owner Retail Used the software for: 2+ years ### "DaySmart Review" April 12, 2024 5.0 Overall, I am satisfied. The staff has been warm and welcoming. The system has been overall easy to navigate. Pros I love the customer service and email support. Whenever there has been a problem or server connection error they have done well at resolving the issues. Everyone is always extremeley professional. Cons Sometimes guests get a little confused with the drop down menu, if there is a way to showcase a description of each service on the booking link that would be great. At times it is very hard to get ahold of someone over the phone. At some points it took weeks to get issues resolved causing my guests to get double charged multiple times. Reason for choosing DaySmart Salon I used prior at my other salon for years. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.