# DaySmart Salon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaySmart Salon the right Salon solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/9167/Salon-Iris/reviews --- DaySmart Salon 4.4 (407) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Reviews of DaySmart Salon Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews RA Roy A AdministrationHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform already offers an incredible range of features, yet they remain open to suggestions and feedback, constantly improving the software to make operations even more seamless for businesses of all kinds.“ March 13, 2026 ET Edna T OwnerFacilities Services, Self-employedUsed the software for: More than 2 years. “Texting feature, when I click on it, I wish I could text through my phone and not the app.“ February 17, 2026 DV Denise V Salon stylistFine Art, Self-employedUsed the software for: 1-2 years. “Appointment management with customer is very satisfactory it definitely helps to have have a app that customers make there own appointments without having to reach me directly“ March 4, 2026 AK Anastasia K OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients.“ February 17, 2026 CS Catherine S StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time.“ March 4, 2026 SR Stephanie R OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “If the internet is down and trying to processing a payment it doesn’t work.“ February 2, 2026 GB Gina B Owner StylistConsumer Services, Self-employedUsed the software for: More than 2 years. “All of my clients really appreciate the communication about their appointments. And my favorite thing is that your POS system is included in your subscription.“ March 19, 2026 KK Kiana K StylistCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “I don't dislike anything in particular, I do just hate when the servers are down and you cannot access anything.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 407 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jen T. Owner/operator Used the software for: 1-2 years ### "It's really pricey for what you get" December 14, 2017 4.0 Pros I like that Salon Iris has an app that the stylists could use and book from their phones. And they could room reports from their phones, too without blocking up the salon computer. Cons I didn't like that the stylists couldn't book for other stylists from their app. Example: if a family comes in and splits between 2 stylists, they couldn't call 1 stylists to book the 2+ services. They'd have to call both Review Source RH Roseann H. Owner Hair Stylist Cosmetics Used the software for: 2+ years ### "The best Helper" February 2, 2026 5.0 If you are a big salon or small salon there is a place for your business. Salon Iris has shown me things that I might not have thought of Pros I love that they send out two forms of reminders. When you get busy it does the work for you. Also how it remembers prices that you change for certain clients. Cons Honestly everything that I have had an issue with over the years has been addressed. So at some point you could cash out clients the same on the phone as the computer. Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing DaySmart Salon I have had Salon Iris since 2015 2020 I wanted to save some money. Lets just say that was short lived. I came back. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. ML Michelle L. Hairstylist. Consumer Services Used the software for: 2+ years ### "Best booking app " March 19, 2026 5.0 I’ve been using it for 13 years since it was salon iris! I am very comfortable and familiar with it. And I have used it from a stylist perspective, a salon owner perspective, and as a receptionist. And it is very easy to use. Pros Very easy and user friendly! I’ve been using the app for most of my career and I have no complaints. Cons Nothing really. Maybe just able to see a full weeks schedule in one viewing on iPhone. Instead of 3 days Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. TG Tammy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Just Don’t Do It" January 13, 2025 1.0 I used to “tolerate” them because they used to have good support. Now They don’t give a crap. The message on phone says we switched to fast efficient online support because it’s going to be faster and more efficient for you. It’s absurd. I am mad. Pros That you used to be able to talk to a human. Cons Support is horrific - they left me down and stranded for over a week with chat support not having a clue. Slow. Doesn’t integrate with accounting software unless you PAY MORE Access to app for employees yup. PAY MORE For each one. The cloud version is horrific and doesn’t work at all. Want to use your lap top at home to do some accounting. Nope. You have to buy a second version so PAY MORE Oh and the second license is ALWAYS down and never ever works. So it’s completely unreliable and a waste of money! This software has potential. But your pay a fortune and it doesn’t do anything more then acuity. In fact Acuity gives you unlimited everything for $17 a month and integrates with everything without having to pay. I am paying almost $500 Canadian a month. To date I have not switched because it’s a huge job. But now that you cannot get support and they have no issue leaving you high and dry. I am out. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing DaySmart Salon Because the PEOPLE were good. But now there’s no people. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was convinced this was far better. It’s the worst decision I’ve ever made. Review Source SR Stephanie R. Owner Consumer Services Used the software for: 2+ years ### "Happy with this booking system!" February 2, 2026 5.0 We have 9 of us at our salon that uses DaySmart booking and everyone likes the ease of navigating around it Pros Very user friendly, scheduling appointments is super easy. You can adjust features that fit your needs. Love that we can pull up reports! Cons If the internet is down and trying to processing a payment it doesn’t work. The Clover machine will not work without the internet. Also on the mobile app sometimes it doesn’t show if they confirmed or not Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing DaySmart Salon Recommend by another stylist that showed me the ease of using Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the confirmation issue. We'll be sure to share this with our team. RB Rebecca B. Hairdressing Cosmetics Used the software for: 2+ years ### "Easy to use and affordable " March 4, 2026 5.0 Overall I have found daysmart fantastic. I have never had trouble logging in no matter where I am. My appointments are easy to book and my clients love the reminder messages Pros It is really easy to use. I love the reminders that get sent out and that i can go through the reports to see how the business is growing Cons That I dont get notification when someone cancels via txt and the appointment disappeared so I cant see who was booked there Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Shortcuts where more expensive and had terrible customer service Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the cancellation notification. We'll be sure to share this with our team. AK Anastasia K. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "the easiest booking system " February 17, 2026 5.0 Overall, my experience has been very positive. The system is easy to use, reliable, and helps me manage appointments, clients, and daily tasks efficiently. It saves time, keeps my schedule organized, and supports the growth of my business. Pros I really like how easy and user-friendly is. The learning curve is very simple, so it didn’t take long to get comfortable with the system. The price point is reasonable for the features offered, and it provides great value for money. I also appreciate the scheduling options, appointment management tools, inventory tracking, and gift card features. Overall, it helps keep my business organized and running smoothly. Cons Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients. It would be better if updates were scheduled outside of peak business hours to avoid interruptions and ensure smoother daily operations. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) I made the switch because of the better price point and the wider range of features and options that better fit my business needs. Review Source MC Marlies C. esthetician Cosmetics Used the software for: 6-12 months ### "love daysmart" March 3, 2026 5.0 amazing this company has changed my every day life. it makes figuring how much i make and how much i have to pay the govement, its amazing Pros i like that everything is in one place. my webiste, products, services, gift certificates, processing fees everything in 1 spot 1 simple payment. Day smart has changed my life for the better. Cons i wish there was a spot that you could block out for clean up time. I know theres a spot for processing ad finnishing but thats more hair dresser lingo. I am an esthetician and i love to block off time to clean my room up between clients or have a break. this would help my business so much Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) because i wanted something that would do all my reports for me Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. For assistance regarding the cleaning time blocks, please contact support@daysmart.com. We look forward to hearing from you! ET Edna T. Owner Facilities Services Used the software for: 2+ years ### "Manage your business all in one place " February 17, 2026 5.0 Great, been using it for 9 years now. The salon I started at had it and when I went out on my own, I was able to transfer all the client information to my new account. Pros It is user friendly and all of my business is handled in the app from marketing, scheduling to inventory. Cons Texting feature, when I click on it, I wish I could text through my phone and not the app. It would be more streamlined Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing DaySmart Salon The salon I was at was using it and my client database was easy to transfer to my new account Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear the software is working well for you. We're constantly working to improve and we appreciate your notes regarding the texting feature, we'll be sure to share this with our team. GB Gina B. Owner Stylist Consumer Services Used the software for: 2+ years ### "Extremely pleased" March 19, 2026 5.0 I have used this program for over 10 years and I have never considered even trying a different system offered by anyone else to do my scheduling and POS for my Salon. Pros I really like how user-friendly this program is. All of my clients really appreciate the communication about their appointments. And my favorite thing is that your POS system is included in your subscription. Cons I can’t think of anything that I don’t like. I guess I could say if it were cheaper, I would be happier. Review Source Response from DaySmart Software March 27, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. DJF David Joseph F. Sole prop Information Services Used the software for: 2+ years ### "Program is awesome but taking payments is unreliable! " November 15, 2024 4.0 Excellent! Except for the above mentioned! Pros I have been a customer for both of my business for years I find easy to use and I really hike the conscience of my mobile app Cons With anything there are glitches , I have had some issues with my confirming appointments via apt reminders as texts . My biggest complaint is there is NO way to call and get to a live person! I constantly experience issues with my cc flex machine not completing the transaction, which in turn for my clients that relay in using credit to pay for their services are not able cause of me to loose revenue for that day because now I have to wait to run the card or they pay in their next visit! I have multiple tickets open for this reason! I am considering changing my credit card processing if this can not get resolved because it is not reliable it is has been months this problem persist still. Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) Price and features! Wanted to downsize to less stations . Review Source TI Tarah I. Owner and stylist Consumer Services Used the software for: 2+ years ### "Salon Bella Review" November 14, 2024 4.0 Overall we like DaySmart and it works well for our needs. There are a few glitches where service prices $0 out for certain stylists and we need to manually input the price. Combining tickets also poses and problem for time to time Pros Easy to use and fits most of our business needs Cons The booking feature on the website is challenging for our clients when choose services to book. Alternatives considered [Forest Admin](https://www.capterra.com/p/172034/Forest/)[Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing DaySmart Salon Features and value were better than competitors at the time Review Source CM Corrine M. Hair Stylist Cosmetics Used the software for: 1-2 years ### "Easy use from anywhere " November 19, 2024 4.0 Very satisfied, east to use. Automatic reminders are great! Online booking capability. Pros Ease of use, use from anywhere, automated reminders Cons I wish it would send another reminder when appointment dates are changed Switched from [EDGE](https://www.capterra.com/p/183126/EDGE/) Not enough features, couldn’t use remotely, outdated software. Review Source FFF Farzaneh Ferry F. Owner Consumer Services Used the software for: Less than 6 months ### "Salon owner" November 16, 2024 5.0 Is good working with the system. Some options are very helpful , Awsome reminder about the price and appointments. And some little thing Pros Easy to use after a couple days. :) . And comfortable with it. Most of the stuff easy to find and work with .2 Cons 2 items l don't like 1- no deposit money on weekends couse some problem for my slow salon . 2- the receipt doesn't show the details for clients .spacialy when they pay cadh wr can not prjint the receipt. Switched from [Infor Cloverleaf Integration Suite](https://www.capterra.com/p/265471/Infor-Cloverleaf-Integration-Suite/) Money. I had solo system clover. All apps was expensive .I did buyvthe equipments and agsin l had to buy or rent it too high price otherwise was very simple and easy to use. Review Source ST Shae T. Owner Events Services Used the software for: 2+ years ### "Owner/operator " April 22, 2022 3.0 They are always friendly but don’t listen to the customer that keeps them in business, Pros Customer service and having a software that has been around a while. Cons This software is very very very dated. Stylist are now require deposits charged before booking a appointment, require you to pay for the entire appointment in some cases and charging for no shows instantly. I have complained and complained yet they continue to add features that they can make money off of instead of catering to our request. It’s my third time returning and was told it was better and found out that wasn’t true. I am very unhappy with salon iris and as soon as I can find something that caters to the new age way of handling my salon then I’m leaving. I have spoke to \[SENSITIVE CONTENT\] several time month after month and it’s hopeless. Shame Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing DaySmart Salon Because I was with them before and \[SENSITIVE CONTENT\] said they had deposit feature anc no show feature like square. Lies! And now that he has been made aware nothing has been done and I don’t think they intend to Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Because the features weren’t conducive to my needs. Square is also careering to the kitchen beautician by not requiring addresses anymore. Review Source RS Renee S. Salon owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best app ever for salons" March 4, 2026 5.0 Besides the user-friendly, it has so many things to choose from. For example, inventory payroll time clock. I especially like that each individual service has its own color so I can see in a glance. Oh I have three colors and three cuts. I love that part. I had this many years ago sold that business got a new business years later and found that I wanted an appointment app. I tried others because this one was under a different name. I had a hard time finding it after. I did find it a couple years later I was not sorry that I went back. Pros Very user friendly. Customer support has been awesome. I especially love the different colored services so at a glance, you can just know what services you have. Cons My mobile app on our phones lag. I did have quite a bit of problems hooking up the credit card company that they use. I got it worked out, but I can’t use it on my iPad. I have to use my phone so that we gotta swap over that’s a little annoying. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working well for you. For assistance on the iPad issues you're facing, please contact our support team at support@daysmart.com. CS Catherine S. Stylist Cosmetics Used the software for: 2+ years ### "DaySmart is the best! " March 4, 2026 5.0 I have been using the software for almost 6 years and it’s the best one I have used. I wouldn’t recommend anything else Pros I very much enjoy the software, it’s very easy to use. The appointment bookings are what you make it for time management which is awesome because some softwares can’t be altered for time. It keeps track of daily weekly and monthly reports. I love it! Cons I have yet to come across something I don’t like with Dayasmart everything I have encountered I was able to reach someone on the tech side for help Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. HP Heidi P. Manicurist Cosmetics Used the software for: 2+ years ### "Great service" February 28, 2026 5.0 Overall experience is that it is easy to use and if I ever have questions they are answered very Quickly! Pros Customer service is amazing and very helpful! Daysmart is very easy to use. Also the reminder text/emails help with having less no shows. Cons Have no cons! I have never had any issues that were never taken care of. Questions are always answered very quickly. Review Source Response from DaySmart Software March 6, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. AP April P. Hairstylist Consumer Services Used the software for: 2+ years ### "Best scheduling app out there" February 3, 2026 5.0 My overall experience has been good and positive. I do not regret using this app and I have for many years. Pros I love this app for the ease of using it. It has so much value for the price. I feel it manages my appointments and keeps everything organized and I feel secure when I am using it. Cons There is nothing about Daysmart that I can say I dislike about the app. It does everything I need it to. It might be cool to have a dark mode though. Review Source Response from DaySmart Software February 20, 2026 Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. SG Stephanie G. Hairstylist Consumer Services Used the software for: 6-12 months ### "DaySmart Review" February 17, 2026 5.0 Pros It works well for managing our appointments. The app is user friendly and the functionality works for what I need. Cons I'd like to see more reports on the app. Also, sometimes the messages take a long time to load or I don't see them sent. Review Source Response from DaySmart Software February 20, 2026 Thank you for the fantastic review! We're thrilled to hear the software is working so well for you. We're constantly working to improve and we appreciate your notes regarding additional reports and message loading times, we'll be sure to share this with our team. MC Monique C. Salon owner Cosmetics Used the software for: 2+ years ### "DaySmart Salon is great for Salons " September 9, 2023 4.0 I have use DaySmart before it was a DaySmart. I’ve had the software for 11 1/2 years. I bought the software when it was called Salon Iris and DaySmart brought them out. Pros What I like most about is that you can have the app and schedule an appointment anywhere. You can customize any service and the pricing. You can keep up with the clients services, all their formulas and the dates they get them. Cons The main con that I have about DaySmart is that if the Internet is down at the salon or having a connection issue, you cannot access the software via app! Review Source KB Kathy B. Owner/Stylist Consumer Services Used the software for: 2+ years ### "A great product for our salon" May 9, 2023 4.0 This has made our business run so much more smoothly. We seem to have less no shows. The stylist is now involved with their schedule which takes some stress off the front desk. Pros The software has made our scheduling so much easier. Stylist can be in control of their own books, checking the receptionist decision and eliminating mistakes. The text reminders are a godsend and the clients love them. The color coding makes it easy to decipher. Double booking works wonderfully. Cons We wish future appointments would show up when making an appointment as people forget to tell us to cancel one they already have. You also can't "lie" to a client and tell them their appointment is earlier, for the chronically late clients. When the internet goes down or a glitch with the software, the receptionist loses the ability to work (doesn't happen with paper) but we still have cloud access. Reason for choosing DaySmart Salon One of my employees had suggested DaySmart as she had used it at a previous place of employment. It had high reviews and it seemed to offer everything I was looking for. Review Source JD Jon D. Owner Hospitality Used the software for: 2+ years ### "There's Nothing Similar!" January 16, 2020 5.0 Salon iris provides the MOST options within a platform on the market. We have access to unlimited amounts of data and that proves to be a HUGE factor in helping us develop our business strategy year over year. Pros We love the amount of customization that salon iris has! The ability to run reports on copious amounts of data that date back years and years is extremely beneficial to our business! We are able to better serve our clients because we can see the data over long periods of time. The customer service is like nowhere else! Everyone is always eager to help and genuinely interested in teaching you how to solve your problems. Each time we've needed assistance they go above and beyond! We love that they're constantly making updates to help us better communicate with our clients whether its through email or text marketing! Cons The only issue that we deal with on a daily basis is the online booking system. It is not as user friendly as it could be and that is the only area where the lack of control , that we have as a client, is difficult because we cannot best accommodate out customers. Due to the way we operate as a salon the online booking is more often a headache for staff and clients because clients see multiple stylists during their visit and the system just doesn't have the intelligence to condense appointments. OR separate each portion of the service. I would love to be able to chose certain services that are able to book on a 15 or 30 and have other services remain only able to book on the hour. We love that there is a mobile app but the interface is VERY different than the server version making it sometimes difficult or confusing when trying to operate the data base. Something that a few other platforms have, is customer apps where they can more easily access their personal information and appointments. Due to the fact that its an american software, understandably, Salon Iris uses american services such as card connect but because we are a Canadian business we have to find other ways of accepting deposits and credit card information. Overall the platform is a little dated and simple things like being able to have multiple windows open at once or being able to move windows around on the screen while they are open would be simple changes that make it a more user friendly experience. Reason for choosing DaySmart Salon While other systems may have an easier interface to navigate salon iris has been around longer and hasn't tried to over simplify their system to the point where we lose more than we gain. The customer service is beyond exceptional and we are always helped very quickly and effectively! Review Source RH Regina H. Salon Owner Consumer Services Used the software for: 2+ years ### "Please value Salons like mine who utilize your software for ALL of its features" June 30, 2022 3.0 If I could switch to another software with a better online booking system for clients I would. Pros the software has the potential to be all inclusive with ease Cons The features are inconsistent with the client experience. The online booking system is not user friendly especially for salons who must have a wide range of services due to having a ride range of clientele Reason for choosing DaySmart Salon CRM management seemed much better. Review Source RC RaMona C. Owner Consumer Services Used the software for: 2+ years ### "Seamless booking " July 7, 2022 3.0 I switched to DaySmart from a software system that requires a lot of space on my hard drive. Now we use iPads. So much easier and more effective way to work. Pros This system is easy to use and I love that we have access to it any time because it is online. Also I live that it doesn’t require space on a desktop to operate. Cons There are a few features I’d love to add. 1. ID like to have multiple colored flags to mark appointments designated to stand for different notes. Ie: 1st time client, wants to come sooner etc 2. I’d like to type in a color and have the system tell me how many clients require that color or at least how many times it has been used. 3. Color usage in inventory automatically generated when formulas are added for clients Reason for choosing DaySmart Salon Price and ease of use Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) Downsized the business. 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