# SalonBiz Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SalonBiz Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/9175/SalonBiz --- # SalonBiz Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalonBiz ## What is SalonBiz? SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. The top 200 salons trust and choose SalonBiz to connect their business. Plans start at $150/month. ## What is SalonBiz used for? [Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 70% Neutral 18% Negative 11% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalonBiz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonbizsoftware.com/&name=SalonBiz) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalonBiz 3.9 (44) VS. [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (44) Ease Of Use 4.3 (606) Value For Money 3.6 (40) Value For Money 4.2 (551) Customer Service 3.9 (41) Customer Service 4.3 (574) ## SalonBiz alternatives [4.7 (3,630)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/9175/SalonBiz/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 3.7 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email For Salons and Spas 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Specific for use in spas and salons Appointment Scheduling 4.3 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Database 4.4 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Online Booking 4.0 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Inventory Management 4.2 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply SalonBiz 90 features Manage and track employee attendance Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor and manage customers' perceptions about a business, product, or service Allocate and manage resources, such as employees, equipment, facilities, and other assets Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track the position in queue in real-time Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.8 (44) 3.8 Based on 44 reviews ## Pricing Value for money 3.6 (40) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (40) 3.6 Based on 40 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ Listen360](https://www.capterra.com/p/151950/Listen360/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Vish](https://www.capterra.com/p/179327/Vish/)[ Textel](https://www.capterra.com/p/230612/Textel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (41) 3.9 Based on 41 reviews ## User reviews Overall rating 3.9 Based on 44 reviews Filter by rating 5(17) 4(14) 3(8) 2(0) 1(5) Mentioned topic Sorted by most recent LM Lynn M. Director Consumer Services ### "SBIZ Review 2024" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 12, 2024 overall, 7 out of 10 \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great Customer service only answers text - that is an issue when you need emails answered Pros How it looks - drop and drag - reports - stylist app Cons Inventory features - no HR features - a bit confusing to find what you need at times Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Meevo](https://www.capterra.com/p/172058/Meevo-2/) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reasons for choosing SalonBiz We use Paychex Flex for payroll and HR items, which could be integrated into Salonbiz - missed opportunity! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF sevda f. management Hospitality ### "Salonbiz pros and cons" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 it's okay. needs more improvement, salonbiz staff should be able to help easily without creating a ticket Pros pros, easy to use common sense easy to make transactions Cons everytime salonbiz updates there always a glitches, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mary Lou M. Owner Operator Cosmetics ### "Great Software...If They Fix the Glitches" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 24, 2024 It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open. Pros I love the reports, it allows me to see what's going on in my business. Cons \- I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!! Switched from [Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) I was told that Salonbiz is one of the best for Aveda salons. Why wouldn't you want a premium software for your premium brand? Reasons for choosing SalonBiz Again, I went with the recommendation because they are supposed to be integrated with Aveda. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mary G. Salon Manager Cosmetics ### "A Critical Failure in Quality and Reliability " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 18, 2023 In this industry, we rely heavily on our booking systems to properly handle our schedules and reports. It's the backbone of the business. When you commit and pay a large monthly fee for your booking software, you'd expect it to be reliable and take excellent care of your files and data. SalonBiz (more specifically after the 2021 update from Enterprise) has been a consistent beacon of stress and frustration for my entire staff. Aside from the 5+ system crashes in the past two years (one being multiple days long, causing us to have to work extended hours to maintain accuracy with our scheduling and checkouts manually, offline), the glitchy messaging platform, and numerous limitations with reporting, their customer service has also proven to be tremendously subpar. After sending in a great deal of reports trying find a solution for endless glitches including, but not limited to: deleted client notes, inability to reschedule clients because of "system error", timing and service restrictions when adding to the waitlist, and inability to compute and save service/request types, we have received little to no assistance or willingness from SalonBiz's customer support team to dive in and resolve said issues . Do not purchase SalonBiz for your business if you value consistency and reliability! I understand that accidents happen, but when they occur this frequently and profoundly, I lose my patience. I am truly shocked in the lack of quality and customer care. Pros Integration with Aveda+ Rewards and ability to customize aesthetics. Cons Frequent and lengthy system crashes, unreachable and unhelpful customer service, numerous glitches almost daily, limited report customization, waitlist only allows for one service per client and only lets you put them on the list for a maximum of one month, still deletes appointment notes when moving clients around on the books after sending in multiple complaints Reasons for choosing SalonBiz We had already been with them for 8+ years before the system update from Enterprise and trusted them to improve and keep our data safe, to no avail. We are in contact with other salons that have already switched to new systems for similar reasons and will now be following suit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Naomi C. General Manager Cosmetics ### "Decent Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 4, 2022 Pros Salonbiz was extremely user friendly and easy to teach to new hires. Cons The system would continuously crash. Customer support was very helpful but after a while it became redundant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 8, 2022 Hi Naomi! Thanks for the review. We love hearing feedback like yours. Looks Sounds like you previously used SalonBiz. We recently made some big changes to improve the stability of our software. It's very exciting!!! Would love to talk to you in more detail about what we've done. Give us a shout when you're ready :) SB Steffan B. Owner Cosmetics ### "Unfortunate experience and total waist of time & money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 7, 2022 Hated it. It was asiduo to set up, took months. Didn't offer any features I actually wanted. And they made canceling even harder than setting it up. Pros Nothing. The tech is outdated, terribly difficult últ to set up, customer service is garbage, and it constantly is out. Cons Everything. Software is completely outdated, way to expensive for what you get. Constantly out. Terrible support line you have to wait HOURS to get help. You can't protect your salon by requiring deposit or card from guest at booking. No built in text support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Natasha S. Owner Cosmetics ### "Salon Biz Makes Running My Spa Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 16, 2021 I enjoy using SalonBiz and will continue to use it. I do still feel the price is a tad high but as stated above if you can fit it in your budget as a small business owner I highly reccommend. Pros Easy to navigate. Organizated client base with appointments and reminders. Its mobile so you can check on your business while you're running errands. Helps me understand my expenses better. Cons The price is quite high but its worth it if you're able to squeeze in your budget. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reasons for choosing SalonBiz It's an all in one system. You can track your expenses, your clients and employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kim S. Owner Retail ### "Salon + Spa user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 29, 2021 Very good! Support is excellant Pros I LOVE the integration with Aveda, Aveda+ Rewards! Cons Lots of clicking to make an appointment and close a sale. I find the inventory entry easy, quick and user friendlier than other software I have used. I wish there was an option to enter several products together in the same family instead of single entry. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) Reasons for choosing SalonBiz Integration with Aveda. Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kevin T. Owner Consumer Services ### "Salon / Spa Biz" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 29, 2021 I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments. Pros It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there. Cons With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) I wanted to experience SalonBiz to see how well it fit in my business. Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reasons for choosing SalonBiz I wanted to go all in to see if it were to help me build my business at a reasonable cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OS Oliver S. Owner Consumer Services ### "Owner/manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 Awesome….. Pros The ease of new hire learning. Have been with SalonBiz 26 years. I believe that explains a lot. Cons Some of their on line support needs attention to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/9175/SalonBiz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vagaro vs SalonBiz](https://www.capterra.com/compare/9175-153752/SalonBiz-vs-Vagaro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)