--- title: "SalonBiz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalonBiz Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/9175/SalonBiz/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # SalonBiz Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalonBiz ## What is SalonBiz? SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. The top 200 salons trust and choose SalonBiz to connect their business. Plans start at $150/month. ## What is SalonBiz used for? [Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 70% Neutral 18% Negative 11% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalonBiz?[Manage this product listing](https://www.g2.com/products/salonbiz/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalonBiz 3.9 (44) VS. [4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (44) Ease Of Use 4.6 (3,689) Value For Money 3.6 (40) Value For Money 4.6 (3,298) Customer Service 3.9 (41) Customer Service 4.6 (3,318) ## SalonBiz alternatives Highest Rated [4.8 (1,449)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) [4.5 (1,301)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131057/ZENOTI/) ## FAQs about SalonBiz Overview ### Which roles and teams benefit most from SalonBiz? SalonBiz is most used by salon owners, directors, and operations managers who oversee appointments, staff schedules, client records, and business performance. Salon and spa managers rely on it for daily booking and team coordination, while front-desk staff, receptionists, concierges, stylists, and cosmetologists manage check-ins, client service, and appointment details. Answer based on 43 reviews Overview ### What company size and industries is SalonBiz built for? SalonBiz is built for salons and spas, primarily small businesses, which represent 97% of reviewers. It is most used in cosmetics (35%), consumer services (22%), and health, wellness and fitness (16%). Midsize businesses account for 3% of reviewers, indicating the platform also supports growing salon and spa operations. Answer based on 44 reviews Features and Usability ### What are the key features of SalonBiz? SalonBiz offers appointment scheduling, online booking, calendar management, and recurring appointments for salon and spa scheduling. It also includes CRM, client database, client history, and client portal tools, plus point of sale, billing and invoicing, payment processing, inventory management, payroll and commissions, and reporting. Integrations ### Which third-party tools and platforms does SalonBiz integrate with? SalonBiz integrates with 7 third-party platforms for marketing, payments, and messaging, including Demandforce, Listen360, PaySimple, Stripe, Textel, Vish, and Worldpay for Enterprise. These catalog integrations cover customer communication, payment processing, and salon operations. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does SalonBiz offer? SalonBiz provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced demonstrations for teams getting started. Getting Started and Support ### What customer support options does SalonBiz offer, and how do users rate the experience? SalonBiz offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experiences are mixed: some describe support as friendly, patient, knowledgeable, and quick to respond, while others report difficulty reaching staff, unresolved technical issues, limited follow-up, and frustration when repeated system problems require frequent contact. Answer based on 12 reviews ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) SalonBiz supports all three features that reviewers value most: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments through timely client notifications, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience. Calendar Management 2.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 3.7 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.0 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 4.4 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 4.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software For Salons and Spas 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Specific for use in spas and salons SalonBiz 90 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.8 (44) 3.8 Based on 44 reviews ## Pricing Value for money 3.6 (40) Basic Contact Vendor for Pricing It includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Essential Contact Vendor for Pricing It includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Premium Contact Vendor for Pricing It includes: - Appointment Reminders and Confirmations - Full Marketing Suite - Loyalty Programs - Real-Time Dashboard and Forecasting Value for money 3.6 (40) 3.6 Based on 40 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ Listen360](https://www.capterra.com/p/151950/Listen360/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Vish](https://www.capterra.com/p/179327/Vish/)[ Textel](https://www.capterra.com/p/230612/Textel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (41) 3.9 Based on 41 reviews ## User reviews Overall rating 3.9 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(14) 3(8) 2(0) 1(5) Mentioned topic Recent reviews first, then most helpful RE Reviewer Stylist Used the software for: Less than 1 year ### "Salon biz is easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2018 I used salon biz forever when I was working for Aveda, it worked very well Pros This software was super easy to book with and navigate and check out Cons The price was much higher then other salon booking services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Spa Manager Used the software for: 3-5 years ### "SalonBiz upgrades have made booking a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2021 Great! I'd recommend Salonbiz to any spa. The new features with Central are pretty much up to date and makes it easier to train someone to work the desk, even if just for a day. Inventory is a category I've yet to master as I switch back between Backoffice and Central frequently. Booking features are pretty simple and the smart features include is definitely an awesome touch! Pros The booking software is easy to navigate (even for those not so tech-savy). Drag and drop feature is a game changer! Cons Central is quite easy to navigate overall. With all the different tabs and/or categories available on the left hand side, although it doesn't happen often, I tend to get lost with where I need to go to find a feature. I could see where this may be troubling for someone new trying to understand where all features are located. In addition, I feel blocking the schedule has gotten easier. However, I've stumbled across some hiccups when blocking the day, multiple staffs or blocking a block of a day if I'm not currently on that exact same day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Salon Manager Used the software for: 3-5 years ### "A Critical Failure in Quality and Reliability " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 20, 2023 In this industry, we rely heavily on our booking systems to properly handle our schedules and reports. It's the backbone of the business. When you commit and pay a large monthly fee for your booking software, you'd expect it to be reliable and take excellent care of your files and data. SalonBiz (more specifically after the 2021 update from Enterprise) has been a consistent beacon of stress and frustration for my entire staff. Aside from the 5+ system crashes in the past two years (one being multiple days long, causing us to have to work extended hours to maintain accuracy with our scheduling and checkouts manually, offline), the glitchy messaging platform, and numerous limitations with reporting, their customer service has also proven to be tremendously subpar. After sending in a great deal of reports trying find a solution for endless glitches including, but not limited to: deleted client notes, inability to reschedule clients because of "system error", timing and service restrictions when adding to the waitlist, and inability to compute and save service/request types, we have received little to no assistance or willingness from SalonBiz's customer support team to dive in and resolve said issues . Do not purchase SalonBiz for your business if you value consistency and reliability! I understand that accidents happen, but when they occur this frequently and profoundly, I lose my patience. I am truly shocked in the lack of quality and customer care. Pros Integration with Aveda+ Rewards and ability to customize aesthetics. Cons Frequent and lengthy system crashes, unreachable and unhelpful customer service, numerous glitches almost daily, limited report customization, waitlist only allows for one service per client and only lets you put them on the list for a maximum of one month, still deletes appointment notes when moving clients around on the books after sending in multiple complaints Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "Our experience is great having customer support at our finger tips 24/7!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 16, 2018 Pros Mobility- We are able to take care of clients in a more mobile fashion in this fast paced world we live in. I pads and phones can be used in salon and out of the salon to take care of client and staff needs. Unity- We are able to unify our staff and client data base so if a client visits more than one location we can still give our staff commissions and the clients file can easily be viewed to look up history. Call Center- we are able to handle clients from one central location. Power outages- If one location looses power we can still operate without falling behind on daily book keeping. Customer Support- Customer support is always available and quick to respond to needs, they also have a friendly southern hospitality that is so refreshing! ;-) Promotions- Its easy to add a discount code and use the auto discount feature when running certain sales. Inventory- We just dove into inventory but it is pretty simple and user friendly to count your items in stock. Online Booking- Seems to be an easy function for our clients and helps fill in the day when there is availability. Cons Reports in general are overwhelming & not productive time wise- Being able to find what you are looking for without going to several different reports and having to export and sort is time consuming. Finding service provider benchmarks all in one report would be nice. It becomes confusing for the staff to know where to look to reach their goals when having to go to several places to find out how they are doing on their own. Having to build our our payroll report to show service providers what they are getting paid, custom reports very costly but seems to be the only solution for important aspects of our operation. Staff documentation- There is no where to document an employees timeline such as promotions, write ups, transfers in their file. Pop up notes- Takes to long to get into a pop up note and it is not an easy read format... better format and entry would be awesome for helping clients more effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer OWNER/MANAGER Used the software for: 3-5 years ### "LOVE SalonBiz!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2021 I HAVE NOTHING BUT LOVE for PEOPLE BEHIND SalonBiz! I have never meet any of them face to face but everyone that I have every encountered has been WONDERFUL! Pros The CUSTOMER SERVICE/SUPPORT is the BEST hands down! Whenever I have an issue personally with something or not remembering how to do something they never fail to BE KIND, UNDERSTANDING, PATIENCE, EASY TO UNDERSTAND AND COMMUNICATE WITH and that is just a little of what I LOVE about SalonBiz Cons That it is a computer program...I am 58 and not very computer savvy but SalonBiz has been so easy for me and the stylist, I wonder why we did not start using it earlier than we did Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner/manager/stylist Used the software for: 3-5 years ### "SalonBiz Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 21, 2021 Love the marketing/ online booking/ confirmation/ reminder features. Their compatibility with Aveda and partnerships with Listen 360 and other companies. Pros Salon biz really is customized to work well in the salon. I love that it is a live software that is constantly being updated. I appreciate that many of the support team that we talk with come from the salon industry and therefore know our experiences. The product works, and if it doesn't, they hear us and are willing to work on making it better. Cons 1\. features not working in Canada 2. becoming a bit of a # (having to re-explain my situation every time I call in or email) 3. launches of new features not working/ not coming/ delaying/ crashing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Pretty good with a bit of room for improvement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 16, 2021 In the beginning it was great and now it’s like pulling teeth to get help and lately when we do get help, we’re made to feel like an inconvenience for asking questions. To the point I’ve shopped your competitors Pros It syncs with Aveda and fairly easy to use and teach new users Cons The online booking feature connected to my website needs improvement, messages from clients can’t be responded to, app login is sloppy for client, reports are almost like enterprise but not quite the same Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer manager Used the software for: 3-5 years ### "Be Cherished Salon" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 21, 2021 I appreciate the customer service. sometimes it is a challenge to get through or if we have issues during non salonbiz hours we are in a bind. Especially being on the West Coast! Pros i like that it is integrated with AVEDA for the products and ordering. it makes our world of business so much easier Cons i dont like how the reports print when exported. They tend to cut off the end of the page or it is too small to read. We have the same issues when we print the travelers. I understand the idea is to save paper but there are times we have to print them and it is extremely frustrating. on the old desk top salon biz we did NOT have these issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Salon + Spa user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 30, 2021 Very good! Support is excellant Pros I LOVE the integration with Aveda, Aveda+ Rewards! Cons Lots of clicking to make an appointment and close a sale. I find the inventory entry easy, quick and user friendlier than other software I have used. I wish there was an option to enter several products together in the same family instead of single entry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Salon/Spa Manager Used the software for: 3-5 years ### "Rebecca" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 21, 2021 Pros Accessibility is nice to have when looking at schedules. Cons Freezes a lot and times out when your in the middle of doing something, does not save it. It is hard to get a hold of technician support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/9175/SalonBiz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.