---
title: "SalonBiz Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SalonBiz Software - reviews, pricing plans, popular comparisons to other Salon products and more."
source_url: "https://www.capterra.com/p/9175/SalonBiz/"
page_type: "product"
language: "en"
---

# 

 SalonBiz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SalonBiz

## What is SalonBiz?

SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. The top 200 salons trust and choose SalonBiz to connect their business. Plans start at $150/month.

## What is SalonBiz used for?

[Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

70%

Neutral

18%

Negative

11%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SalonBiz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonbizsoftware.com/&name=SalonBiz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalonBiz

3.9 (44)

VS.

[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

Contact vendor

Starting Price

$14.95

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (44)

Ease Of Use

4.8 (1,446)

Value For Money

3.6 (40)

Value For Money

4.8 (1,268)

Customer Service

3.9 (41)

Customer Service

4.8 (1,363)

## SalonBiz alternatives

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,645)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (612)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

[4.4 (1,275)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## FAQs about SalonBiz

Overview

### Which roles and teams benefit most from SalonBiz?

SalonBiz is most used by salon owners, directors, and managers who oversee daily operations, reporting, staff performance, and business growth. Front-desk and guest care teams rely on it for scheduling, check-ins, and client service, while stylists and technicians use it to manage appointments, client records, and service workflows.

Answer based on 43 reviews

Overview

### What company size and industries is SalonBiz built for?

SalonBiz is for salons and spas, with 97% of reviewers coming from small businesses and 35% from cosmetics. It also serves consumer services at 22% and health, wellness and fitness at 16%, while midsize businesses make up 3%, showing a clear fit for smaller beauty and wellness operations.

Answer based on 44 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of SalonBiz?

SalonBiz offers appointment scheduling, online booking, calendar management, and recurring appointments for salon and spa operations. It also includes client database and CRM tools, POS, billing and invoicing, payment processing, inventory management, commission management, and reporting features, plus reminders, notifications, and mobile access.

Integrations

### Which third-party tools and platforms does SalonBiz integrate with?

SalonBiz integrates with 9 third-party tools, including communication and payment platforms such as Textel, Demandforce, Listen360, PaySimple, QuickBooks, Stripe, Vish, Vish Color, and Worldpay for Enterprise.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does SalonBiz offer?

SalonBiz provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars offer scheduled group instruction, documentation serves as written reference, and videos provide self-paced learning material.

Getting Started and Support

### What customer support options does SalonBiz offer, and how do users rate the experience?

SalonBiz offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as kind, patient, quick to respond, and familiar with salon workflows. Others report inconsistent follow-through, difficulty getting issues resolved, and frustration when recurring glitches or outages require frequent contact.

Answer based on 12 reviews

## Features

AI summary

Based on 2,154 Salon reviews

Capterra data shows that buyers of salon software rank the following features as their top priorities:

-   **Appointment Scheduling** (**65%** of reviewers rated this feature as critical)
-   **Calendar Management** (**56%**)
-   **Confirmations/Reminders** (**55%**)

SalonBiz supports all three of the features reviewers value most: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments through timely client notifications, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience.

Appointment Scheduling

4.3 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Management

2.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Confirmations/Reminders

3.7 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

4.0 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Client Database

4.4 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

For Salons and Spas

4.5 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

SalonBiz 90 features

### All Features
- Absence Management: Manage and track employee attendance
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Mobile App: Platform for customers to directly manage their appointments and profile
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Salons and Spas: Specific for use in spas and salons
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Stock Management: Manage the buying, selling, and holding of stocks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Waitlist Status Tracking: Track the position in queue in real-time
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (44)

3.8

Based on 44 reviews

## Pricing

Value for money

3.6 (40)

Basic

Contact Vendor for Pricing

It includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Essential

Contact Vendor for Pricing

It includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Premium

Contact Vendor for Pricing

It includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Value for money

3.6 (40)

3.6

Based on 40 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PaySimple](https://www.capterra.com/p/146664/PaySimple/)[

Demandforce](https://www.capterra.com/p/221823/Demandforce/)[

Listen360](https://www.capterra.com/p/151950/Listen360/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[

Vish](https://www.capterra.com/p/179327/Vish/)[

Textel](https://www.capterra.com/p/230612/Textel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (41)

3.9

Based on 41 reviews

## User reviews

Overall rating

3.9

Based on 44 reviews

Filter by rating

5(17)

4(14)

3(8)

2(0)

1(5)

Mentioned topic

Sorted by most recent

LM

Lynn M.

Director

Consumer Services

### "SBIZ Review 2024"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 12, 2024

overall, 7 out of 10 \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great Customer service only answers text - that is an issue when you need emails answered

Pros

How it looks - drop and drag - reports - stylist app

Cons

Inventory features - no HR features - a bit confusing to find what you need at times

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reasons for choosing SalonBiz

We use Paychex Flex for payroll and HR items, which could be integrated into Salonbiz - missed opportunity!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SF

sevda F.

management

Hospitality

### "Salonbiz pros and cons"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2024

it's okay. needs more improvement, salonbiz staff should be able to help easily without creating a ticket

Pros

pros, easy to use common sense easy to make transactions

Cons

everytime salonbiz updates there always a glitches,

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ML

Mary Lou M.

Owner Operator

Cosmetics

### "Great Software...If They Fix the Glitches"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

January 24, 2024

It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open.

Pros

I love the reports, it allows me to see what's going on in my business.

Cons

\- I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!!

Switched from

[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/)

I was told that Salonbiz is one of the best for Aveda salons. Why wouldn't you want a premium software for your premium brand?

Reasons for choosing SalonBiz

Again, I went with the recommendation because they are supposed to be integrated with Aveda.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Mary G.

Salon Manager

Cosmetics

### "A Critical Failure in Quality and Reliability "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 18, 2023

In this industry, we rely heavily on our booking systems to properly handle our schedules and reports. It's the backbone of the business. When you commit and pay a large monthly fee for your booking software, you'd expect it to be reliable and take excellent care of your files and data. SalonBiz (more specifically after the 2021 update from Enterprise) has been a consistent beacon of stress and frustration for my entire staff. Aside from the 5+ system crashes in the past two years (one being multiple days long, causing us to have to work extended hours to maintain accuracy with our scheduling and checkouts manually, offline), the glitchy messaging platform, and numerous limitations with reporting, their customer service has also proven to be tremendously subpar. After sending in a great deal of reports trying find a solution for endless glitches including, but not limited to: deleted client notes, inability to reschedule clients because of "system error", timing and service restrictions when adding to the waitlist, and inability to compute and save service/request types, we have received little to no assistance or willingness from SalonBiz's customer support team to dive in and resolve said issues . Do not purchase SalonBiz for your business if you value consistency and reliability! I understand that accidents happen, but when they occur this frequently and profoundly, I lose my patience. I am truly shocked in the lack of quality and customer care.

Pros

Integration with Aveda+ Rewards and ability to customize aesthetics.

Cons

Frequent and lengthy system crashes, unreachable and unhelpful customer service, numerous glitches almost daily, limited report customization, waitlist only allows for one service per client and only lets you put them on the list for a maximum of one month, still deletes appointment notes when moving clients around on the books after sending in multiple complaints

Reasons for choosing SalonBiz

We had already been with them for 8+ years before the system update from Enterprise and trusted them to improve and keep our data safe, to no avail. We are in contact with other salons that have already switched to new systems for similar reasons and will now be following suit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Naomi C.

General Manager

Cosmetics

### "Decent Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 4, 2022

Pros

Salonbiz was extremely user friendly and easy to teach to new hires.

Cons

The system would continuously crash. Customer support was very helpful but after a while it became redundant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2022

Hi Naomi! Thanks for the review. We love hearing feedback like yours. Looks Sounds like you previously used SalonBiz. We recently made some big changes to improve the stability of our software. It's very exciting!!! Would love to talk to you in more detail about what we've done. Give us a shout when you're ready :)

SB

Steffan B.

Owner

Cosmetics

### "Unfortunate experience and total waist of time & money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 7, 2022

Hated it. It was asiduo to set up, took months. Didn't offer any features I actually wanted. And they made canceling even harder than setting it up.

Pros

Nothing. The tech is outdated, terribly difficult últ to set up, customer service is garbage, and it constantly is out.

Cons

Everything. Software is completely outdated, way to expensive for what you get. Constantly out. Terrible support line you have to wait HOURS to get help. You can't protect your salon by requiring deposit or card from guest at booking. No built in text support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Natasha S.

Owner

Cosmetics

### "Salon Biz Makes Running My Spa Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 16, 2021

I enjoy using SalonBiz and will continue to use it. I do still feel the price is a tad high but as stated above if you can fit it in your budget as a small business owner I highly reccommend.

Pros

Easy to navigate. Organizated client base with appointments and reminders. Its mobile so you can check on your business while you're running errands. Helps me understand my expenses better.

Cons

The price is quite high but its worth it if you're able to squeeze in your budget.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reasons for choosing SalonBiz

It's an all in one system. You can track your expenses, your clients and employees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kim S.

Owner

Retail

### "Salon + Spa user"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 29, 2021

Very good! Support is excellant

Pros

I LOVE the integration with Aveda, Aveda+ Rewards!

Cons

Lots of clicking to make an appointment and close a sale. I find the inventory entry easy, quick and user friendlier than other software I have used. I wish there was an option to enter several products together in the same family instead of single entry.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)

Reasons for choosing SalonBiz

Integration with Aveda. Price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kevin T.

Owner

Consumer Services

### "Salon / Spa Biz"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 29, 2021

I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments.

Pros

It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there.

Cons

With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side.

Switched from

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)

I wanted to experience SalonBiz to see how well it fit in my business.

Alternatives considered

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reasons for choosing SalonBiz

I wanted to go all in to see if it were to help me build my business at a reasonable cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OS

Oliver S.

Owner

Consumer Services

### "Owner/manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2021

Awesome…..

Pros

The ease of new hire learning. Have been with SalonBiz 26 years. I believe that explains a lot.

Cons

Some of their on line support needs attention to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/9175/SalonBiz/reviews/)

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