# Salon / Spa Account Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salon / Spa Account Manager Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/9199/Salon-Spa-Account-Manager/pricing

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# 

 Salon / Spa Account Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Salon / Spa Account Manager

## What is Salon / Spa Account Manager?

Milano's software solutions are designed for growth and success. Whether it's generating one of many meaningful and easy-to-use reports, creating eye-catching promotional emails, or collecting client loyalty points, Milano Software has all the features a salon or spa owner needs to feel business harmony. To learn more about these and other innovative features, visit our website.

## What is Salon / Spa Account Manager used for?

[Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salon / Spa Account Manager

3.9 (13)

VS.

[4.9 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

Contact vendor

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (13)

Ease Of Use

4.9 (297)

Value For Money

3.9 (8)

Value For Money

4.8 (284)

Customer Service

4.0 (12)

Customer Service

5.0 (290)

## Salon / Spa Account Manager alternatives

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

[4.4 (1,251)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

[4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting price

$69.00

Per User, Per Month

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/9199/Salon-Spa-Account-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Client Database

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Credit Card Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Point of Sale (POS)

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Booth Rental Management

Offer to rent a booth to freelance professionals

Salon / Spa Account Manager 16 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Get Advice

We can help you find the software with the features you need.

Features

3.9 (8)

3.9

Based on 8 reviews

## Pricing

Value for money

3.9 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.9 (8)

3.9

Based on 8 reviews

## Integrations

[

Shift4](https://www.capterra.com/p/70936/Shift4/)[

Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (12)

4.0

Based on 12 reviews

## User reviews

Overall rating

3.9

Based on 13 reviews

Filter by rating

5(4)

4(6)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CS

CYNTHIA S.

BILLING SPECIALIST

Medical Practice

### "Monthly report on Salon Spa "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 30, 2023

Pros

The monthly report is easy to understand.

Cons

There are too many steps to process a transaction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Omar e.

General Manager

Consumer Services

### "Milano was software my company ended up moving away from."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

February 21, 2020

Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself.

Pros

They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems.

Cons

I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tamara B.

Stylist

Cosmetics

### "Amazing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2020

Used this software for 13+ years, it has never let us down

Pros

This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings.

Cons

The only downfall to this system is that it isn't free

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Karley H.

Independent Business Owner

### "I've used Milano software in school and once you wrap your head around it, its' a great program!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2018

All the benefits you would anticipate from a CRM.

Pros

I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input.

Cons

Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kristen W.

Owner

### "Great program, has lots of reports available for individual staff and team reports"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 6, 2018

Pros

I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program

Cons

I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Chista P.

Manager

### "We have been using this software for 12 years. It is very user friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 8, 2018

Pros

Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface.

Cons

There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Roberto S.

### "Need to step it up"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 14, 2017

Are used to use Milano systems in my salon, however their programming has become archaic in comparison to what's out on the market. Customer support is friendly but limited. I actually considered going back to the software however after dealing with the sales person, I had no doubt that I was moving on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 18, 2017

Hello Roberto, We always want to better ourselves so your feedback is essential and crucial to us. We're happy to chat with you and know your concerns to ensure the best service and quality possible. All the best, The Milano Team

KW

Kristen W.

### "Great salon software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2016

Great for any salon or spa, the program easily grows with your business. Easy to book clients in, they need a little updating with online booking. But overall a very good product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michael S.

### "3 Year Old Customer!"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 22, 2015

We have been with Milano software for 3 years. After updating to the most recent version the technicians were unable to fix our online booking problem for almost 2 months. The sales representative has agreed to cancel our contract if the issue is not resolved. The issue was not resolved and the sales representative went back on her obligation to cancel and charged us close to $600 for the remaining life of the contract. This is not professional to back on an formally written promise. It was a good program but terrible customer service experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sandy T.

Owner

### "Cheslers Shoes"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 24, 2014

How has our software helped you in your business / industry? FAM enables us, at Head Office and at the store level, to track the sales and other activity of inventory by SKU, or by Brand, or by category, etc. What features of the software helped you run your business better / make your business processes more efficient? Many different reports are available to us; such as sell-through reports, cost analysis reports. These help us to make wiser choices for future purchases and also to react on styles that may not be selling in one store but have taken off in another store. Some reports are customization to get the information that we require in a suitable format. The Customer Relation Management file allows us to keep key information and sales history on our clients easily accessible. What is the best part of working with Milano Software? FAM is an easy program for the staff to learn to use. It also is very efficient when receiving in stock and printing bar coded labels for each and every item that is received in through the system. We are able to get reports at Head Office to see the sales progress of the stores during the day. If we should have a problem with the program, the technical staff are available six days a week to help us out and they are able to remote in to our computer if necessary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/9199/Salon-Spa-Account-Manager/reviews/)

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