Best For

Businesses of all sizes looking to perform analysis and derive insights from data.

Product Details

Application to help you optimize business performance by connecting people, information, and businesses across business networks. SAP Business Objects comprises a number of reporting and analysis applications that all have their own identity, purpose and function. Users can utilize the exploration tool to search through large volumes of data and make unique visualizations of their findings.

Contact Details

SAP

http://www.sap.com

Founded in 1972

Located in Germany

Starting Price

  • $14000.00/year
  • $14,000 per year/10 named users

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)

SAP BusinessObjects Features

Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics

SAP BusinessObjects Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

Showing Most Helpful

Showing 50 of 141 reviews

Showing Most Helpful

Showing 50 of 141 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Pawan S.
Sr. Clinical Report Development Specialist
Biotechnology, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 22, 2019

“Good for reporting, but a bit clunky at times”

ProsNot very difficult to set up universes (both .unv and .unx) and develop reports, schedule them, etc. So from a functionality standpoint, this tool is good.
Cons1. It doesn't always behave the way it is expected. For example, I could not modify a report to point to a different table within the same universe (one table points to production schema data and another to test schema data). 2. When modifying a report to say, add a section, the alignment gets messed up and it takes some ninja mouse skills to get the section to appear where you want. Should not be that difficult to accomplish a simple task like this. 3. Sometimes the errors that pop up have a very cryptic message and troubleshooting where the problem is occurring is almost impossible. For example, the query that the system generates runs fine and produces results in a tool like Toad or SQL Developer, but the report does not execute due to some error (ORA-01830: Date format picture ends before conversion). It would be helpful to get some context around the error to help with troubleshooting. 4. Developers don't have the ability to look at basic information about the universe that the report is pointing to (e.g. location in CMS) which makes it hard to know whether the report is pointing to the development version of the universe or the production version.
Reviewer Source 
Source: Capterra
February 22, 2019
Daniel R.
nformatics engineer
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
1/5
Customer Service
5/5
Features
5/5
Value for Money
1/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 1, 2019

“SAP BO administrator”

OverallEvery single client love our SAP BO results overall its a great software for your Business.
ProsIn windows platform its the dream come true, easy to use and too many SAP note supports online, also unlikely failures on your platform and server, Lumira and Web intelligence both awesome tools on reporting, Dataservices its one of the one of the most complete ETL (Extration, Transformation and Loading) on the market with many many opcions its tricky to use but once you understand it its simplify and optimice your Dba activities.
ConsIn Linux its a complete hell in my experience, even with Redhat the Node and server fail almost every week too many eviroment issue even an 2 years Linux administrator as myself ( i know its not so much but anyway) i had plenty of issue and problems to install it, the support and SAP not in this platform its almost 0, seems none try to install BO on linux just myself.
Reviewer Source 
Source: Capterra
August 1, 2019
Nagaraju P.
BOBJ Admin
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
October 14, 2016

“BOBJ is a good option for complex data analysis”

OverallPros : Complete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i don't see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it has gain more strength in the BI Market, Great product to integrate with any kind business model, Cons: Increasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments...
ProsComplete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i dont see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it could be a great product to integrate with any kind business model
ConsIncreasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments...
Recommendations to other buyersShould be a one tool with all features integrated..
Source: Capterra
October 14, 2016
Verified Reviewer
Chemicals, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 2, 2019

“Great tool for report automization, analysis and calculation”

OverallIt's a very powerful tool to download data, however, requires some trainings for users.
ProsIt's intergrated in Microsoft Excel, so I can use all function of Excel on the data download by SAP Business Object. Normally we have to go to the web version of the reporting tool and download report one by one, but with SAP business Object (Analysis Office), we can insert the data source one time, format it, do calculation with it (using all other Excel function). The next time when you need to update the data. Just simply refresh data source in your formatted file. All data are refreshed while your calculation/format are still there. You can even write Excel VBA to load data with Analysis Office. It saves you a lot of time to download all reports based on different filter criterion.
ConsFirst, it takes time to load if the data is too bid Second, there is a limit (55 000 lines) on Excel. You can, of course, change the limit, but not everybody knows how to do it (or allowed to do it) Thirdly, the prompts are not so well-designed and user-friendly. I normally have to scroll down a lot to find the filter. (imagine you have 10 different sheet, scrolling down will take long time). Fourthly, VBA and Analysis Office are quite complicated to use and the trouble-shooting is quite annoying.
Reviewer Source 
Source: Capterra
March 2, 2019
Verified Reviewer
Facilities Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 17, 2018

“Makes it easy to build complex queries without knowing SQL, I love it! ”

OverallI use BusinessObjects every single day, multiple times a day. We are transitioning to start having all reporting come from BO as once the reports are setup and scheduled its "set it and forget it" in many cases. We put a lot of focus on automation and reducing the amount of time spent building custom reports and one-off analyses. So we have built numerous reports to support our sales team, operations teams, vendors, and c-suite that are all easily refreshed and filtered by the users on their own. And our analytics and reporting teams now have time to work on larger scope projects rather than being bogged down by requests.
ProsI love most everything about BusinessObjects. It's a great way for our employees to self-service in many cases as previously they had no way to get access to larger data sets unless they put in a request with analytics. But now our Directors have access to data and reports at their fingertips with minimal training (they don't need an in-depth understanding of databases or SQL queries to use the software).
ConsA con that is worth mentioning is that exporting large data sets can be a bit slow. But the ease of use and other benefits definitely outweigh that.
Reviewer Source 
Source: Capterra
October 17, 2018
Patrick L.
Business Analyst
Telecommunications, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 14, 2019

“SAB BO Administration”

OverallCheck every the status of all the services. Publish and schedule a report Create a report with Crystal Report Create triggers
ProsPossibility to schedule a report with different parameter and send it by mail to different user. You can send a report in many format (xlsx, Pdf, etc) Triggers features when you schedule a report
ConsAdministration is not easy, many services to check every day. Consume a lot of Memory and CPU. In case of crash, the reinstallation is very difficult and too long.
Reviewer Source 
Source: Capterra
September 14, 2019
Raghavendar N.
Business intelligence Analyst
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 20, 2018

“Unbeatable End to End Enterprize Business Intelligence solution ”

OverallI have been working on SAP BO for past 10 years across different domanins like banking, manufacture and health care and built hundreds of application on BO. This is my primary skill set.
Pros1. It is a massive BI tool which can support thousands of reports within the company 2. The security implementation is much far advanced 3. The different tools of the package WebI, Crystal, analytical tools serves/covers all needs 4. Lot of intelligence applied building this software and latest versions 4.2 is much advanced and feature rich 5. It also has ETL tool BODS providing end to end solution 6. It connects to all most all RDBS databases
Cons1. Platform administration is too challenging 2. software version and patch takes lot of time 3. Too many features sometime confuses the developer and users (till there is scope for user friendly) 4. New release are too late and other side competitor like Tableau are moving very fast 5. Lumira still lacks lot than equivalent competitor tools
Reviewer Source 
Source: Capterra
October 20, 2018
Dhruv J.
Sap business object developer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
October 18, 2016

“Sap business object overall review”

OverallSap business object is very ease to use for end user.there are someR very useful and user friendly tools which can be operate or handle by end user like web intelligence , explorer, lumira etc. In other end, there are other functionality and tools like dashboard,design studio , information design tool. Sap business object is platform independent and robust. Having great features of drill down,dynamic receipent ,enterprise reciepent.
ProsSap business object is very ease to use for end user.there are someR very useful and user friendly tools which can be operate or handle by end user like web intelligence , explorer, lumira etc. In other end, there are other functionality and tools like dashboard,design studio , information design tool. Sap business object is platform independent and robust. Having great features of drill down,dynamic receipent ,enterprise recipient.
ConsSap business object , for create the universe need knowldge of database and query and fundametals.
Recommendations to other buyersNow a days, having changes and redefine the functionality with better way so no need to f8ve any comments.
Source: Capterra
October 18, 2016
Trivikram B.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
October 20, 2016

“Great Front End reporting tool which enhances the business decisions more effectively on the fly”

OverallI have been using the tool from past 9+ years for the development of reports to our clients and the improvements to the overall BO product suite over a period of time are absolutely fantastic and you will have a wide range of products in the suite which will cater all your business requirements irrespective of the domain you are in It is highly recommendable to the business who wants a better results,growth and improvements in the areas where they are lagging because the kind of visualizations and stunning dashboards that Business objects provides will give business head a clear cut idea on their improvement areas so that they can concentrate more on improvements and decision makings I have had an experience from various clients in different sectors like Finance,Telecom,Oil and Gas, Fleet and so on where they always gave a positive and really a five star rating about the product feasibility and various options SAP Business Objects provides As a developer and Technical specialist working on SAP BO I had a wonderful experience with the customer support from SAP and also whenever we raise an OSS Message or case about the product functionality the kind of response we got is really great and helped us a lot to solve the customer issues at the earliest It is ultimately a great product which sustained nearly a decade after SAP acquired now due to its tremendous capabilities and improvements in reporting and universe modelling and various versions of product releasing as and when required based on customers feedback Overall I would highly recommend SAP BO to any client be it small , medium and large due to its robust sizing guide lines this will be the best product and also this is one of the world's best reporting tool till date, no wonder after the introduction of SAP Design studio this will become the number one in the space of reporting Also I would like to mention about some of the important reporting tools in the product like WebIntelligence, SAP BO Exlorer, SAP Lumira which will definitely add an advantage to the organizations growth in providing the most thoughtful decisions on the fly to the clients Stunning,Astonishing,Intelligent and Beautiful Dashboards and Visualizations will only be possible with SAP Business Objects!!!!!!!!!!!!!
Source: Capterra
October 20, 2016
Mohammad K.
SAP Manager
Chemicals, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 13, 2016

“SAP BOBJ BI”

OverallOne of the best tools from SAP BusinessObjects BI is a suite of front-end applications that allow business users to view, sort and analyze business intelligence data for all integration and reporting management within the diversified organizations. Best features include Dashboards -- Allows us to create interactive dashboards that contain charts and graphs for visualizing data and reports. Web Intelligence -- Provides a self-service environment for creating ad-hoc queries and analysis of data both online and offline. Integration with an outlook for easy extraction and transformation of reports into excel. Good usage fro Business Explorer (BEx) Suite (BEx Analyzer, BEx Web reporting). Highly formatted layout (print focused) Parameterized / dynamic layout Self Service / Freeform Layout Hierarchical awareness Dashboarding & visualization Interoperability.
ProsFast, robust and compatible with third party integrations. Scheduling Event: This event is used to run reports or any BI objects sequentially one after the other.
ConsDevelopment seems bit deep dig process which takes a long time for customizations
Source: Capterra
December 13, 2016
Sue R.
Owner
Arts and Crafts, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2018

“Greatest business investment ”

OverallI've used multiple sections of SAP and throughly enjoyed how each section works so smoothly with the others. It has the added bonus for companies that are global being able to link all business as well.
ProsOnce it's been implemented for the entire company it integrates every aspect smoothly. The ability to link every part of the business is invaluable. From HR to logistics to production, managing warehouse inventory cost saving are realized.
ConsImplementation can be tricky if the people setting it up dont take the time to learn the business from one end to the other. It takes a team working in unison to develop a fully functional system. I've seem great things from SAP and I've seen a company sinking from a poor implementation.
Reviewer Source 
Source: Capterra
December 19, 2018
Verified Reviewer
Biotechnology, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 15, 2019

“powerful and customizable analytics”

OverallEstablishing a culture of self service analytics within the organization with initial training and support as and when required.
ProsSAP business objects is an easy to learn and use analytical tool especially in the context of self service analytics by end users. One is able to re-use the same query and also share the query with other users as well and modify the query at any given time for customization purposes. It is also fast.
ConsAs with any new tool, there is an initial learning curve to get ramped up - however there is fairly good documentation available for this purpose. In addition, need good network bandwidth especially when there are multiple users trying to run queries at the same time
Reviewer Source 
Source: Capterra
February 15, 2019
Paul S.
Service Provider Manager
Management Consulting, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 7, 2017

“Great tool for big data analysis, visualization, and automation. ”

OverallIt frees up time
ProsEvery day I learn something new about the software and I'm always blown away but the capabilities. I dont know that I can pick out one thing I like most although a big one is how it allows me to take reports that to refresh previously would take quite a fair length of time but now that I have built the same reports in Business Objects I have automated most, if not all, of them. And many are even emailed to me at a time which I've scheduled so now that the reports are built, all I do is nothing. Just wait for them to be sent to my email inbox.
ConsI wish there was an easy way to have my scheduled reports send to SharePoint (if there is a way please let me know);
Source: Capterra
June 7, 2017
Brittany C.
Controller
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 12, 2019

“Used as Central Management Console”

ProsWe use SAP Business Objects in conjunction with Crystal Reports to provide web based links for our employees to run on their own within the constraints of the parameters. I like that it is easy to navigate and sort by file name. The organization of information is clear and straightforward and it is easy to customize how you want to see things.
ConsI wish there were options to add certain columns to your view. For example if I want to sort by name or last update, I can, no problem. But if i want to get any details on frequency or last time a user ran a report, i have to either go into the settings or run a report.
Reviewer Source 
Source: Capterra
April 12, 2019
Avatar Image
Glendy M U.
Lider Servicio al Cliente
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 29, 2018

“Great tool, reliable architecture and very useful”

OverallIn space, the area that I address is the customer service through this fantastic tool we can keep a real-time control of the requests for services from our customers, assigning numbers of events that link the whole process with the areas involved, from that the service request is made until it ends with the invoicing process of it.
ProsThe scope advantages and the ability to link the data available in our organization by SAP BusinessObjects has allowed us to optimize the administrative and operational processes in a way that allows us to access the correct information.
ConsI do not have negative opinions of the tool, within the organization has been very useful the use of it.
Reviewer Source 
Source: Capterra
November 29, 2018
Romer R.
Course Consultant
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
February 27, 2018

“Satisfied but I can still see a lot of rooms for improvement of the products.”

ProsSAP BusinessObjects is a wide collection of softwares that businesses can use to handle different functions such as reporting, business analytics, forecasting, etc. Based on my experience, the softwares are easy to use with interactive graphical user interface. Also, with its point and click functionality, new users can easily familiarize with the system. In addition, the ability to customize the system for more advanced users is absolutely commendable. Few systems are flexible enough like SAP BusinessObjects. The integration of SQL Database Management makes it easier for more advanced users to customize the system according to the company's needs and demands.
ConsSince the software is mostly Window-based, computers using other programming language might have some difficulty in using the system. The wide variety of functionality also makes it a little bit confusing with new users especially those with no knowledge of SQL syntax.
Reviewer Source 
Source: Capterra
February 27, 2018
Wojciech K.
Owner
Professional Training & Coaching, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 10, 2019

“Advanced business analytics”

OverallI create dashboard to present sales information. It's great to be able to do it with "blank paper" and add visual elements connected to externa data. It's easy to build what-if analysis ad-hoc during business meetings.
ProsI use SAP solutions to create dashboards and visual reports. What I like in SAP BO, that we can create powerful and innovative presentations - from 0 to our vision. I use many of all great options like: - maps - charts - gauges - sliders. Except that, it's possible to add external data and visual elements like shetchnotes and files from other formats. What is very important, reports are interactive, so we can create what-if analysis in easy way, with our vision in out minds. Dashboards can be connnected to external data sources like Excel or databases.
ConsIt would be great to be able to work more without specific informatics knowledge. It would be great to see more options to share final work with others.
Reviewer Source 
Source: Capterra
January 10, 2019
Ben R.
IT BI Analyst
Utilities, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
September 16, 2016

“SAP Business Objects Helping Us Gain Visibility and Transparency”

ProsIn my opinion, not all SAP BO offerings are equal, but several are very useful. The offerings we have chosen to utilize will, without doubt, help us to transform our business. The offerings I find most useful for helping our field personnel and leadership get a better understanding of their environment are Lumira, Crystal Reports, Information Design Tool and HANA Studio. The Implementation of HANA is critical for reaching the next level of performance as well. SAP has very good customer service and the free education and learning resources are very useful.
ConsAs with any new product there are bugs and errors. I have been frustrated at times with the newer software and sometimes even the more mature software can be frustrating.
Recommendations to other buyers- Take advantage of the learning resources to limit the learning curve. - Be sure to FULLY understand each offering's value before deciding to adopt it. - Get HANA implemented and start using it! Compared to the previous database architecture .... well .... there really is no comparison!
Source: SoftwareAdvice
September 16, 2016
Robert S.
Accountant
Civic & Social Organization, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
July 9, 2015

“I use Business Objects to write production reports and analysis”

ProsIts best feature, in my opinion, is the ease of building reports through its drag and drop interface. We have several data universes which we use to generate the reports. Business Objects makes it quite easy to manipulate the data fields and build professional looking reports.
ConsMy least favorite thing about this product would have to be the lack of download capability in more current versions of Excel. Currently, Business Objects only downloads in Excel 2007 format, which can sometimes complicate pulling millions of rows of data into one spreadsheet. Office 2010 and 2013 are capable of handling millions of rows of data, but B.O. cannot deliver it into those new formats.
Recommendations to other buyersEvaluate thoroughly, your need for building data universes or data marts to simplify your users report construction. We went through many data modeling sessions where we worked on the construction of the marts and linked them so that the seemingly disparate data could be joined together to yield very meaningful reports. The better you build your models and marts, the faster your reports will run.
Source: SoftwareAdvice
July 9, 2015
William B.
SCS
Logistics and Supply Chain, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 11, 2019

“Lots of layers”

OverallI've used this platform for years and am proficient at it and because of this I'm a fan.
ProsSAP in our business of distribution and logistics is very complex and can gather a mass of data. It excels at drilling down to fine detail and tracking of inventory and sales down to number of turns and we use all of this data to drive our business. For this it is a great platform.
ConsBecause of it's many layers and it's complexity it creates an environment where it can be cumbersome to create orders and quotes.
Reviewer Source 
Source: Capterra
April 11, 2019
Verified Reviewer
Outsourcing/Offshoring, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Great for Data and Reports”

OverallApart from the Support Service, the Application has been very helpful for our Data Extraction and reports. No problems with the application so far.
ProsSAP Business objects is great for storage, creation, and reports sharing. It allows us to use real time business data and prepare reports from real time data for making business major decisions. Reports creation could be difficult for the beginners, since there is a long learning curve to master all it´s functionalities. But once you´re there, you realized how powerful this tool is.
ConsSAP support service is not the best in my opinion. Long response times, and sometimes they don´t offer effective solutions to our problems.
Reviewer Source 
Source: Capterra
April 1, 2019
Ashmit T.
Business Intelligence Administator
Accounting, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 2, 2018

“Efficient Reporting”

ProsBusiness Objects is one of the most efficient reporting software out there. It is fast, and its UI design makes use of any knowledge use the tool. It has its own server and file management tool which make using this software more productive.
ConsTo report using business objects, you have to have universes those are needed to be developed by your designers. There is a lack of functionality where the user can directly query off from SQL tables. The updates and patches those are rolled out by SAP are very slow.
Reviewer Source 
Source: SoftwareAdvice
January 2, 2018
Carl H.
Business Process Analyst
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
September 2, 2016

“Powerful Suite for all your BI needs”

ProsThe best part of SAP Business Objects is it's powerful suite of tools. You can run Analysis for Office for many end users and they are able to self serve whatever they need. You can build out powerful storyboards with Lumira. You can also create standardized formatted reporting with Crystal Reports. That doesn't even touch on Design Studio, which can also be a powerful tool.
ConsSome of the programs are still not quite as bug free as you would expect from a vendor like SAP. I feel like we still have too many freezes, crashes, and unexplained behavior. However, I will say that SAP is very quick to respond and they are a great vendor to work with.
Recommendations to other buyersHave a very clear understanding of what you want to get out of this before making any decisions. There are a lot of products involved, and the licensing options are also varied. It can be very easy to make a mistake when purchasing. But I will also say that SAP is a wonderful partner and very willing to work with you.
Source: SoftwareAdvice
September 2, 2016
Avatar Image
Cheryl H.
Application mananger
Government Relations, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
1/5
Features
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 4, 2019

“Good product, but poor support”

OverallThe applications is good and very flexible. But there is a very complicated licencing system, much like that of Oracle. Be sure that you get proper advice from SAP of your SAP Partner.
ProsBusiness Objects has many capabilities, for me, the ease of publication of reports is the most important.
ConsSAP is a large company, if you work for a relatively small company (700 people), then you have to go through a partner. The quality of these partners varies.
Reviewer Source 
Source: Capterra
April 4, 2019
Kris B.
Accountant
Accounting, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
November 17, 2017

“Powerful reporting tool with quarks”

ProsYou can accomplish a lot with this tool. The use of universes connecting the tables is powerful. I also love the ability to set up email instances of reports - it's always helpful when a software can do a routine task for you.
ConsThere have been some weird quarks in BO 4.0. Changes that we've made to a report will work one day and not the next. It's not very friendly for someone who wants to do ad hoc analytical reporting.
Reviewer Source 
Source: SoftwareAdvice
November 17, 2017
Irv V.
Service Provider Manager
Facilities Services, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 15, 2017

“Simple, fast, and powerful software that has been an amazing asset for my team”

OverallThe main benefit is a great UX interface that makes building queries easy, repeatable, and amazingly quick. The ability to run queries in the background as well as scheduled daily/weekly queries is a major selling point as well. You can act as your own data analyst for a small business without having to manually update your reports.
ProsMuch faster than manual queries and data pulls from our internal software The ability to build off of a saved query expedites all future queries Features including reoccurring queries and running queries in the background so it does not interfere with your current work
ConsThere is a learning curve to understand how to use the queries, so there is some training involved Some of the "result objects" do not pull data but that may be our data sources, not the program itself
Reviewer Source 
Source: Capterra
August 15, 2017
Ash M.
Accountant
Education Management, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
1/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 28, 2019

“Data minded Accounting Software”

OverallWe no longer need auditors to create our own CAFR for us, the cost savings is immense, able to provide quick budget reports to end-users
ProsOnce you know how to utilize the system, the data and information you can obtain and reports that you can set up are endless
ConsVery challenging for non-accounting minded folks to understand, difficult for beginners to use without lots of support, customer service is non-existent
Reviewer Source 
Source: Capterra
January 28, 2019
Verified Reviewer
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 15, 2018

“My experience with BusinessObjects at a few institutions has been very positive.”

OverallImproved organizational reporting.
ProsThe interface is very easy to use for all audiences, allowing us to empower basic users to run their own reports. The ability to combine database elements with custom script to customize reports is very useful.
ConsSometimes the report formatting can be finicky. It is very responsive but can overcompensate for small formatting (size, spacing, etc) adjustments.
Reviewer Source 
Source: Capterra
May 15, 2018
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Matthew A.
Project Coordinator
Management Consulting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
2/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 12, 2019

“From a Trainer's Perspective”

OverallI think BusinessObjects is a wonderful tool for anyone who needs to complete reporting needs and fulfill a business case. I will say that there is a steep learning curve, and as a trainer of the system, a student really needs to be tech savvy in order to properly use it.
ProsI love SAP BusinessObjects and functionality that is included off-the-shelf, and it's replication, or rather similarity between other software makes it extremely useful in the reporting world. Reporting with this tool makes everything look so clean and professional.
ConsI currently use the system within some clearance necessary data and I find that the Java applet, as opposed to the HTML is extremely slow and bad. There is more functionality with the Java, but the lag makes it almost unusable.
Reviewer Source 
Source: Capterra
April 12, 2019
Prince T.
Consultant
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 24, 2019

“SQL, BI, Reporting&Analytics”

ProsYou have options to upgrade, SAP Lumira is the next amazing product to always upgrade to when you are ready for the next level of analytics and graphical representation of your data
ConsSAP BI itself is still stagnant in its improvements, sticking on to the traditional functionalities of the product, it has a huge gap between its next level of reporting.
Reviewer Source 
Source: SoftwareAdvice
January 24, 2019
Laurie N.
Group Product Manager, Analytics
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 9, 2018

“Business Objects embedded capabilities”

OverallI used Business Objects over nearly 10 years at 2 different corporations and generally was able to accomplish what I set out to do with it. Customer Service was usually able to point us in the right direction to resolve issues we ran into. I also like the Universe concept that facilitates combining the business and data layer for self-service reporting.
ProsI liked that it could be embedded with single sign on with a transactional application in a SaaS environment. This enables companies to build the software they have domain knowledge in and take advantage of reporting capabilities that tools like Business Objects has.
ConsIt can sometimes be difficult to work through navigation issues when embedding the software. It requires someone to understand how to get into the toolkit, which has a learning curve.
Reviewer Source 
Source: Capterra
December 9, 2018
Brad M.
Executive Director
Philanthropy, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 14, 2017

“Non Profits”

ProsIt's highly scalable and flexible. We use it to track participants in youth serving agencies. We use it to connect many databases together. It's the best tool we've found in almost 20 years.
ConsThe only drawback is not the software itself, but rather training. We use it in a fairly non-traditional way, but I struggle to find training that is appropriate for our needs.
Source: SoftwareAdvice
April 14, 2017
Navid U.
SAP Bo consultant
Automotive, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 23, 2016

“Best Enterprises Package ”

OverallSAP Business Objects is a complete package that suits a large enterprises. From designing to visualization and delivering real time reports. This tool is always stands at top.
ProsEasy to visualize raw data. Efficient in scheduling Reporting Low maintenance Worth for money
ConsAs other BI tools avaible in the market, this also lacks at some features and functionality
Recommendations to other buyersGo ahead a purchase today. Truly worth for money for enterprises
Source: Capterra
October 23, 2016
Jill B.
Commissions Manager
Financial Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 17, 2019

“Business Objects”

OverallI use Business Objects every day and get the data I need.
ProsThis product give us the ability to pull reports with ease. Once you have successfully composed a report, you are able to build on the structure as needed.
ConsSometimes finding a field can be difficult if you are not sure what exactly you are looking for. With time, this gets easier.
Reviewer Source 
Source: Capterra
September 17, 2019
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Matthew A.
Project Coordinator
Management Consulting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
1/5
Features
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 21, 2019

“Great for the Enterprise, Expert Required”

ProsThe functionality of this software is extremely powerful and useful when dealing with enterprise-level amounts of data. You can build effective reports that truly function for the intended audience.
ConsIt has a very steep learning curve that requires a professional to build the reports in the system or substantial training.
Reviewer Source 
Source: Capterra
July 21, 2019
Verified Reviewer
Insurance, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 30, 2018

“Great Front-end”

ProsUsing BOBJ has been light years better than previous database front-ends that I utilized, it is full of functions andhas a much more user friendly interface.
ConsMany of the functions are at a more basic level and require you learning their program to be able to nest them together and get the results you're looking for.
Reviewer Source 
Source: Capterra
November 30, 2018
Verified Reviewer
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
July 29, 2018

“Nice Way to Interface with Data”

ProsSAP Business Objects provides a nice way to interface with data, allowing both power and flexibility through its structure.
ConsWith each new version there seems to be some flaw that needs to be corrected or feature that should be added and at an enterprise level it becomes difficult to continuously deploy the updates.
Reviewer Source 
Source: Capterra
July 29, 2018
Joseph y.
business analyst
Retail, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 10, 2017

“ SAP Business objects is east to use tool with Adhoc reporting capabilities, user friendly ”

OverallSelf-service reporting, easy to use, various tools based on use case. lot of formatting and charts inclusion options.
ProsSelf-service reporting, easy to use, various tools based on use case. lot of formatting and charts inclusion options.
Consvisualizations and dash boards products instability and not mobile friendly , many tools and need to learn various tools for each use case.
Reviewer Source 
Source: Capterra
October 10, 2017
Shiva R.
VP
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
July 18, 2017

“This is a very good transaction level analytical took that can be used in enterprises”

Prosfacilitates self service and is user friendly to write queries with basic training of users thereby reducing reliance on central IT. Also data can be exported to excel/pdf etc.
ConsThis product works well when there is a data warehouse and data is regularly uploaded to the data warehouse so that users can write query and generate data from the query.
Source: Capterra
July 18, 2017
joseph y.
business analyst
Retail, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
October 20, 2016

“Business objects Review”

OverallIt is easy to use and presentable in different ways with visualizations. Out out can be shareable in different formats and automatic publishing capabilities. Adhoc reporting easy to use and dashboards design in specific to mobile and tablet is good.
Prosself data analysis without much technical knowledge and simple to use it.
ConsDash boards filtering options and performance when we have huge data could be improved.
Source: Capterra
October 20, 2016
gaurav s.
Manager
Computer Software, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
January 25, 2019

“Nice tool for traditional reporting”

Overallno support for cube based technology
ProsNice SAP product which integrates with all databases and connects to different tools for reporting and analytics
ConsNot good in performance while connecting to multi dimensions and in-memory analytics and reporting, no support for cube based technology
Reviewer Source 
Source: SoftwareAdvice
January 25, 2019
Olayinka A.
Specialist
Government Administration, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 9, 2018

“It is an excellent software. It allows many users to navigate through the databases easily”

ProsIt allows many users at the same time. It can be easily used with different databases configuration. Easy to learn and use.
Consinability to generate graphics such as graphs, charts, etc. Sometimes slow depending on the nature of task. Not for economically ok for individuals or small corporation
Reviewer Source 
Source: Capterra
March 9, 2018
Brian J.
Owner
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 4, 2017

“It is a great suite of products”

OverallIt provides an analytic suit, easy to work and with a great look and feel.
ProsIt has different product for every user type. From excel integration to mobile funcionality. It is very complete.
ConsIt would be better to have a strongest desktop tool to work with webis, etc. the roadmap of SAP BO tool is changing very fast.
Reviewer Source 
Source: Capterra
October 4, 2017
Luca C.
Database Administrator
Computer Software, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
March 22, 2016

“A great BI suite”

ProsSAP is one of the leading companies in the business intelligence industry. The seriousness and professionalism of SAP is maximum, the products are highly professional and suitable for large companies wanting to establish a comprehensive BI solution structured and well-functioning. Through SAP Business Objects you can independently develop highly professional products business intelligence, creating optimal and detailed reports, dashboards attractive, and OLAP structures by connecting to different heterogeneous data sources.
ConsSAP Business Object surely is not a product that can be developed by inexperienced users, can certainly be used by intermediate users following a minimum of necessary training.
Recommendations to other buyersDepending on your needs and depending on your budget available, carefully consider your goals before you start a process of development and maintenance of a Business Intelligence infrastructure.
Source: SoftwareAdvice
March 22, 2016
Aubree S.
Staff Auditor
Insurance, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 18, 2019

“Business Intelligence Solution for all sizes”

OverallOverall, SAP BusinessObjects offers multidimensional data analysis. This allows you to create reports on multiple business parameters from multiple external data sources.
ProsSAP BusinessObjects allows the company to integrate with external systems, such as SIMS Claims and Microsoft Office and combine data from these for business analytics and reporting functions. There is a drag-and-drop interface which allows you to create custom reports using the perimeters you want.
ConsThe drag-and-drop interface is sometimes difficult to use especially when working with a large amount of data. Once you use this program more, it seems to get easier to use.
Reviewer Source 
Source: Capterra
July 18, 2019
Alese B.
Owner
Logistics and Supply Chain, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 2, 2019

“Gets the job done!”

OverallThis software has streamlined my daily work duties working for the LARGEST ag company in the US. I can't imagine using anything else!
ProsI love the one key functionality of the software and the ability to hop around using single commands. The main menu allows you to list all of your "favorites" on one screen for easy access.
ConsSome of the commands can be a bit confusing but nothing a cheat sheet can't fix!
Reviewer Source 
Source: Capterra
September 2, 2019
Gulsel K.
Sales Expert
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 15, 2019

“The Shortest Way to Analyze Your Data Correctly”

ProsIt is important to collect and visualize data from all data sources, to perform analysis quickly and effectively and to present it in the best way ... With SAP BusinessObjects, you can achieve a comprehensive end-to-end solution and make your business processes fast and efficient.
ConsWe use many modules of SAP application within the company. The deficiencies of these modules may be in the first place or may not meet the requirements of the company. As the module is privatized, it adapts to the structure of the company and all problems are eliminated.
Reviewer Source 
Source: Capterra
July 15, 2019
Verified Reviewer
Telecommunications, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 11, 2019

“A super experirnce”

OverallI have two experience with SAP BusinessObject . so far I have prepared 200 reports.
Prosvisuality pleasing to the eye,be open to development,Ease of Use
ConsI don't like another feature this software . generally it meets all my wishes.
Reviewer Source 
Source: Capterra
April 11, 2019
Manikandan E.
Solution Architect
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 1, 2016

“Mania review”

OverallI have been working with BO and related products for almost a decade. Worked since from XIR2 days to tillost recent BI 4.2
ProsManaged system, eas of use and semantic layer
ConsMultiple tools and frequently changing product roadmaps
Recommendations to other buyersAlways go for BO if you are a SAP shop
Source: Capterra
October 1, 2016
Verified Reviewer
Financial Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 8, 2019

“Very useful”

ProsThe software is easy to learn and use, variety of transactions and their many different options
ConsThat at least twice a month the system have issues (slow system)
Reviewer Source 
Source: Capterra
September 8, 2019