# SAP BusinessObjects Business Intelligence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SAP BusinessObjects Business Intelligence Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more. Source: https://www.capterra.com/p/92075/SAP-BusinessObjects --- # SAP BusinessObjects Business Intelligence Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SAP BusinessObjects Business Intelligence ## What is SAP BusinessObjects Business Intelligence? Application to help you optimize business performance by connecting people, information, and businesses across business networks. SAP BusinessObjects Business Intelligence comprises a number of reporting and analysis applications that all have their own identity, purpose and function. Users can utilize the exploration tool to search through large volumes of data and make unique visualizations of their findings. ## What is SAP BusinessObjects Business Intelligence used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[KPI](https://www.capterra.com/kpi-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 244 user reviews Reviews sentiment Positive 88% Neutral 11% Negative 1% Starting price $14000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Business Intelligence / 2025 - Dashboard / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SAP BusinessObjects Business Intelligence?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sap.com/products/crm.html&name=SAP BusinessObjects Business Intelligence) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SAP BusinessObjects Business Intelligence 4.3 (244) VS. [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting Price $14000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (241) Ease Of Use 4.1 (1,862) Value For Money 4.0 (193) Value For Money 4.0 (1,268) Customer Service 4.0 (194) Customer Service 4.0 (1,202) ## SAP BusinessObjects Business Intelligence alternatives [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,883)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,352)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) [4.6 (1,977)](https://www.capterra.com/p/1417/SQL-Server/reviews/) Starting price $13748.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1417/SQL-Server/) [View all alternatives](https://www.capterra.com/p/92075/SAP-BusinessObjects/alternatives/) ## FAQs about SAP BusinessObjects Business Intelligence Overview ### What problems does SAP BusinessObjects Business Intelligence solve? SAP BusinessObjects Business Intelligence solves scattered reporting, slow manual data pulls, and limited visibility across SAP and non-SAP systems by centralizing data into self-service reports, dashboards, and scheduled outputs. Finance, accounting, operations, healthcare, and executive teams use it to analyze trends, monitor KPIs, secure sensitive data, and share consistent decision-ready insights. Answer based on 156 reviews Overview ### Which roles and teams benefit most from SAP BusinessObjects Business Intelligence? SAP BusinessObjects Business Intelligence is most used by analysts, accountants, controllers, and business managers who need reliable reporting, dashboarding, and performance tracking. IT managers, SAP consultants, and engineers support data integration, administration, and system governance, while owners and executives use insights to monitor operations, finance, and strategic decisions. Answer based on 225 reviews Overview ### What company size and industries is SAP BusinessObjects Business Intelligence built for? SAP BusinessObjects Business Intelligence is for businesses of all sizes, led by enterprises at 49%, with Computer Software and Information Technology and Services each representing 11% of reviewers. It also sees adoption among small businesses at 30% and midsize companies at 21%, with Financial Services accounting for 5%. Answer based on 244 reviews Features and Usability ### What are the key features of SAP BusinessObjects Business Intelligence? SAP BusinessObjects Business Intelligence includes core reporting and data analysis features such as ad hoc reporting, database query, customizable reports, and dashboard creation. Differentiating capabilities include real-time reporting, drag-and-drop report design, data connectors for multiple sources, and self-service access through tools like Web Intelligence and Crystal Reports. Answer based on 100 reviews Integrations ### Which third-party tools and platforms does SAP BusinessObjects Business Intelligence integrate with? SAP BusinessObjects Business Intelligence integrates with Microsoft Excel, Microsoft PowerPoint, SAP HANA Cloud, Adobe Acrobat Reader, and Ab Initio. Reviewer mentions also reference Tableau in adjacent reporting workflows. The available integrations center on spreadsheet and presentation output, PDF handling, data processing, and SAP cloud data platform connectivity. Answer based on 25 reviews Getting Started and Support ### How easy is it to onboard and train a team on SAP BusinessObjects Business Intelligence? SAP BusinessObjects Business Intelligence takes time to learn for most teams, with documentation and videos available to support onboarding. Reviewers say basic users can handle core tasks after some guidance, but nontechnical users, report builders, and especially admins often need formal training and more time for setup, queries, and customization. Answer based on 29 reviews Getting Started and Support ### What customer support options does SAP BusinessObjects Business Intelligence offer, and how do users rate the experience? SAP BusinessObjects Business Intelligence offers email/help desk, FAQ/forum, phone support, and a 24/7 live representative. Users describe support as reactive, helpful, and quick in some cases, especially for resolving technical issues, but others report long response times, inconsistent effectiveness, limited help, and varying quality when support is handled through partners. Answer based on 41 reviews Security ### How does SAP BusinessObjects Business Intelligence handle data security and access control? SAP BusinessObjects Business Intelligence uses advanced security features, user and permissions management tools, and auditable controls to keep data protected. Reviewers say it safeguards sensitive information, including healthcare and employee data, and supports secure integration. Some note Java version restrictions tied to company firewalls and mention room for improvement in scalability and processing. Answer based on 12 reviews Ease of use ### Is SAP BusinessObjects Business Intelligence easy to use? SAP BusinessObjects Business Intelligence feels manageable after training, but many teams face a steep learning curve at first. Enterprise users often like the interface, point-and-click reporting, and customization options, while less technical users may find setup, documentation, navigation, and the product’s many components harder to understand. Answer based on 69 reviews ## Who uses SAP BusinessObjects Business Intelligence? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 102 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 102 reviews Administrative 21% Administrative 21% IT & Software Development 15% Consulting 15% Logistics & Supply Chain 9% Others 39% Top industries Based on 102 reviews Information Technology and Services 30% Automotive 27% Computer Software 17% Retail 13% Other 13% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Connectors 4.3 (56) 67.86% of 56 reviewers that rated this feature as important or highly important Connect to big data sources Performance Metrics 4.3 (46) 67.39% of 46 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Data Visualization 4.4 (42) 69.05% of 42 reviewers that rated this feature as important or highly important Graphical representation of data Dashboard 4.2 (35) 77.14% of 35 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Reporting/Analytics 4.5 (34) 67.65% of 34 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Key Performance Indicators 4.3 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity SAP BusinessObjects Business Intelligence 31 features One-off queries made on an as-needed basis Generate one-off reports that meet information requirements Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Connect to big data sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Display aggregated data points on one page for a bird's eye view assessment Allow users to access multiple services after entering their login credentials once At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (240) 4.3 Based on 240 reviews ## Pricing Value for money 4.0 (193) Basic $14,000 Per Year Value for money 4.0 (193) 4.0 Based on 193 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (194) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (194) 4.0 Based on 194 reviews ## User reviews Overall rating 4.3 Based on 244 reviews Filter by rating 5(111) 4(103) 3(27) 2(2) 1(1) Mentioned topic Sorted by most recent CS Catheryn S. Director of Clinical Services Health, Wellness and Fitness ### "Sap is awesome" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 11, 2026 Overall this system allows me to process and track the reimbursement my company uses and if I am not near my laptop I can use the app on my phone. Pros I wanted to share my positive feedback regarding SAP Concur. I really love using the platform because it is accessible on any device, making it very convenient to use on the go. It is reassuring to know that my information is saved and protected. Additionally, I find the system very easy to access and navigate. Cons Sometimes the notifications and status is delayed and I am not sure of the process of my reimbursement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Intern Accounting ### "Fast, efficient service for large data sources" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2025 I have only 6 months of experience using this application, but I have no strong issues with its functionality or appearance. I believe it could benefit from a updated layout/structure as it is very dated, and and update could make it more user-friendly for its consumers. It works well, and I have not experienced any crashes or long delays in data retrieval, which is a great plus to the software as it holds a large magnitude of company data. Pros I appreciated the fast service within the application given the amount of data it holds, across multiple servers. It is relatively user-friendly; I used the application for the first time 6 months ago and had little issue navigating the multiple windows and data sources within the software. Cons The application is relatively older and the appearance of it displays its age easily. A more user-friendly and consumer-appealing layout would make the application easier to navigate for first-time users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CQ CHANDA Q. Team Lead Machinery ### "Amazing with proper training" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 4, 2025 It would be unfair for me to say it was bad. Like I mentioned before we were not trained to use the software correctly. Pros Honestly, SAP BusinessObjects Business Intelligence could have been a game-changer at my job if two things were done differently. First, we didn’t get the proper training upfront. I’m talking about actually going through the certification on the SAP website—not just a quick overview. I had to take it upon myself to get trained, and once I did, I saw how powerful the software really is. Second, I think we should have invested more in the software itself. Without the right setup and features, it felt like we weren’t getting the full experience. If we had done those two things from the start—proper training and better investment—it would have made a world of difference. Cons One thing I really don’t like about SAP BusinessObjects is that if someone accidentally deletes a line, it’s pretty much gone for good. SAP IT services can’t retrieve it—it’s just stuck in the system forever. That’s a huge issue, especially when mistakes happen. I can’t fully blame the software, though, because proper training could have helped prevent situations like that. It just goes to show how important it is to make sure everyone knows how to use the system correctly from the start. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sayali S. Project buyer Automotive ### "SAP - review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 7, 2025 It's really nice as I am on it working in my organisation Pros I like the user interface and user friendly UI specially designed for complex task Cons Some problems need experts only as it is very wast Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Gajendrasinh D. Fashion consultant Retail ### "SAP BusinessObjects Business Intelligence:- A powerfull enterprise reporting " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 15, 2025 My overall experience was so good. and the reporting capabilities and managing security ,users, was provided lots of supporting tools Pros Most like about SAP reporting and visualization capabilities in our daily routine Cons Most like least about managing users, especially for large development Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Ravi G. Fashion consultant Retail ### "Big Businesses operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 21, 2025 I love to use sap and supports mobile access, allowing decision-makers to view and interact with reports and dashboards on the go. Pros SAP ERP is the core product that integrates different business processes like finance, human resources, procurement, manufacturing, sales, and supply chain Cons I loved to use sap erp inward outward process and also banking work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kay C. Customer support Information Technology and Services ### "Great platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 8, 2025 Pros Super easy to get things done, such as training Cons Sometimes difficult to navigate, in my personal opinion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mitchell D. Inventory Specialist Health, Wellness and Fitness ### "Not the best software for inventory tracking" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 21, 2024 I have extensive experience with SAP through my job currently and have found it somewhat cumbersome Pros SAP is good for basic inventory tracking and issuing goods etc. Cons The user interface is very poor and outdated, even just to print a screen of an inventory list you have to open a separate window rather than print from that page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. michelle m. Counselor Individual & Family Services ### "Big brain in your pocket" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 Overall we found SAP to be an amazing product and the customer service is helpful and kind no matter what kind of questions are asked. Pros We enjoyed using SAP Business because so far it is the only software that we have found that allows us to put together decent, attractive and factual data reports easily and that can analyze data as well. SAP Business has also helped us alot to identify weak spots in our marketing with its amazing analysis tools, it helps us fill in the gaps to stay on top of all the new upcoming trends on the market for our industry. It can be shared shared among us no matter where we are so that we can all work on the same data as a team. We enjoyed using SAP Business because it has the capability to process a large amount of data quickly and helps us put that data into visual graphs that are able to show us real time data that has been analyzed. It can be easily intergrated with Microsoft office as we use power point for alot of our presentations, it allows us the ability to export from PowerPoint to SAP. It easily intergrates with other SAP platforms for more extra functions. It has been great for day to day use and has made us look more professional with their creative interactive graphs and self service capabilities. Cons What we least like about SAP is that it can not be used by just anyone a bit of computer literacy is needed as some functions and instructions are a bit hard to understand with out some computer literacy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Steven J. Operations Electrical/Electronic Manufacturing ### "Full Life-Cycle product Management System (ERP)" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 9, 2024 Project management and product life-cycle management. Pros Complete product life-cycle management system. Ability to manage product development through production with complete accuracy. Cons Complex configuration and training required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92075/SAP-BusinessObjects/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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