# SAP BusinessObjects Business Intelligence Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP BusinessObjects Business Intelligence the right Business Intelligence solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92075/SAP-BusinessObjects/reviews --- SAP BusinessObjects Business Intelligence 4.3 (244) [View alternatives](https://www.capterra.com/p/92075/SAP-BusinessObjects/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SAP BusinessObjects Business Intelligence Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews CS Catheryn S Director of Clinical ServicesHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “Overall this system allows me to process and track the reimbursement my company uses and if I am not near my laptop I can use the app on my phone.“ January 11, 2026 CS Catheryn S Director of Clinical ServicesHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes the notifications and status is delayed and I am not sure of the process of my reimbursement.“ January 11, 2026 michelle m CounselorIndividual & Family Services, 2 - 10 employeesUsed the software for: 1-2 years. “We enjoyed using SAP Business because it has the capability to process a large amount of data quickly and helps us put that data into visual graphs that are able to show us real time data that has been analyzed.“ December 20, 2024 GJ Gordon J Senior SAP ConsultantComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The whole process of implementing SAP Business Objects intelligence can be complex and requires specialized skills and expertise which in turn leads to higher implementation costs which can be unaffordable for small businesses.- While doing the integration, there usually arise data compatibility issues which might be complex to solve.“ September 18, 2023 NM Natalie M InternAccounting, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I have only 6 months of experience using this application, but I have no strong issues with its functionality or appearance.“ November 18, 2025 AA Alaa A CAD CAM DesignerHospital & Health Care, 11 - 50 employeesUsed the software for: I used a free trial. “We face two concerns about it, the limitation of integrations with non-SAP modules. and its price is expensive.“ October 23, 2023 michelle m CounselorIndividual & Family Services, 2 - 10 employeesUsed the software for: 1-2 years. “It can be shared shared among us no matter where we are so that we can all work on the same data as a team.“ December 20, 2024 CQ CHANDA Q Team LeadMachinery, 51 - 200 employeesUsed the software for: 1-2 years. “It would be unfair for me to say it was bad. Like I mentioned before we were not trained to use the software correctly.“ April 4, 2025 ## Showing most helpful reviews Showing 1-25 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use michelle M. Counselor Individual & Family Services Used the software for: 1-2 years ### "Big brain in your pocket" December 20, 2024 4.0 Overall we found SAP to be an amazing product and the customer service is helpful and kind no matter what kind of questions are asked. Pros We enjoyed using SAP Business because so far it is the only software that we have found that allows us to put together decent, attractive and factual data reports easily and that can analyze data as well. SAP Business has also helped us alot to identify weak spots in our marketing with its amazing analysis tools, it helps us fill in the gaps to stay on top of all the new upcoming trends on the market for our industry. It can be shared shared among us no matter where we are so that we can all work on the same data as a team. We enjoyed using SAP Business because it has the capability to process a large amount of data quickly and helps us put that data into visual graphs that are able to show us real time data that has been analyzed. It can be easily intergrated with Microsoft office as we use power point for alot of our presentations, it allows us the ability to export from PowerPoint to SAP. It easily intergrates with other SAP platforms for more extra functions. It has been great for day to day use and has made us look more professional with their creative interactive graphs and self service capabilities. Cons What we least like about SAP is that it can not be used by just anyone a bit of computer literacy is needed as some functions and instructions are a bit hard to understand with out some computer literacy. Review Source kbS keeza bianca S. logistics officer Telecommunications Used the software for: 1-2 years ### "SAP BUSINESS OBJECT REVIEW" May 30, 2024 5.0 base on my experience this is the perfect software that can be used in many company.. Pros I LIKE ABOUT SAP IS THAT ALL THE COMPANY NEEDS IS ALREADY HAVE. Cons for me its the invoice printing you need to create other tools for the template. Alternatives considered [Business Base](https://www.capterra.com/p/265897/Business-Base/) Reason for choosing SAP BusinessObjects Business Intelligence because when it comes to reporting its more useful than the alternative product software. Review Source CQ CHANDA Q. Team Lead Machinery Used the software for: 1-2 years ### "Amazing with proper training" April 4, 2025 3.0 It would be unfair for me to say it was bad. Like I mentioned before we were not trained to use the software correctly. Pros Honestly, SAP BusinessObjects Business Intelligence could have been a game-changer at my job if two things were done differently. First, we didn’t get the proper training upfront. I’m talking about actually going through the certification on the SAP website—not just a quick overview. I had to take it upon myself to get trained, and once I did, I saw how powerful the software really is. Second, I think we should have invested more in the software itself. Without the right setup and features, it felt like we weren’t getting the full experience. If we had done those two things from the start—proper training and better investment—it would have made a world of difference. Cons One thing I really don’t like about SAP BusinessObjects is that if someone accidentally deletes a line, it’s pretty much gone for good. SAP IT services can’t retrieve it—it’s just stuck in the system forever. That’s a huge issue, especially when mistakes happen. I can’t fully blame the software, though, because proper training could have helped prevent situations like that. It just goes to show how important it is to make sure everyone knows how to use the system correctly from the start. Review Source CS Catheryn S. Director of Clinical Services Health, Wellness and Fitness Used the software for: 2+ years ### "Sap is awesome" January 11, 2026 4.0 Overall this system allows me to process and track the reimbursement my company uses and if I am not near my laptop I can use the app on my phone. Pros I wanted to share my positive feedback regarding SAP Concur. I really love using the platform because it is accessible on any device, making it very convenient to use on the go. It is reassuring to know that my information is saved and protected. Additionally, I find the system very easy to access and navigate. Cons Sometimes the notifications and status is delayed and I am not sure of the process of my reimbursement. Review Source Austin S. Global Operations Analyst Sporting Goods Used the software for: 2+ years ### "SAP BO - the ultimate Reporting Platform" October 13, 2023 5.0 SAP BO has provided the most user-friendly and also complex reporting system that is available. Being a daily user, I find that the system is easy to understand and allows the user a certain level of creativity. I also appreciate that SAP maintains up-to-date changes for new data connections and patches for correcting known issues. Pros SAP BO provides a vast array of capabilities for using data across our companies' systems and provides expansive tools to process and display our data. SAP BO allows us to use large amounts of data across multiple instances (such as EWM, S4, etc.) and consume the data quickly and easily. It also allows for many different reporting designs, formats, and use cases for our reporting needs Cons SAP BO is a complex system that sometimes requires knowledge of the schema integration in order to solve issues. This does not allow for everyday users that are not power users to self-service issues and can lead to a developer backlog. Also, our company has run into issues that were only able to be solved by SAP and there was a large lead time in waiting for a solution. Alternatives considered [Genius ERP](https://www.capterra.com/p/105244/Genius-Manufacturing/)[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/) Reason for choosing SAP BusinessObjects Business Intelligence SAP allowed data to flow from the manufacturing integrations that were already in place with the least amount of customization and the highest amount of performance Review Source NB Noam B. Founder Media Production Used the software for: 2+ years ### "Comprehensive SAP BusinessObjects Business Intelligence Solution" January 29, 2023 5.0 I have been using SAP BusinessObjects Business Intelligence for my data analysis needs for the past few years. While the setup process is complicated and can be expensive, I have found the software to be incredibly powerful and feature-rich. With its intuitive user interface and customizable dashboards, it has made analyzing data and uncovering new insights easier than ever. Pros SAP BusinessObjects Business Intelligence is an incredibly comprehensive and feature-rich BI solution. It provides users with an array of tools for data analysis, reporting, and visualization, making it easy to identify trends and insights from data. The software also offers customizable dashboards and intuitive user interface, allowing users to quickly and easily access the data they need. Cons While SAP BusinessObjects Business Intelligence is a great tool for data analysis, it can be expensive and difficult to set up. Additionally, it requires a significant amount of technical knowledge in order to get the most out of the software. Switched from [Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/) SAP BusinessObjects Business Intelligence offers a range of features and tools that other BI solutions cannot match. Its powerful analytics capabilities allow users to quickly and easily identify trends and insights from their data. Additionally, its customizable dashboards and intuitive user interface make it easy to access the data they need. Overall, SAP BusinessObjects Business Intelligence offers unparalleled data analysis capabilities that make it the perfect choice for any business. Review Source VR Verified Reviewer Computer Engineer Computer Software Used the software for: 6-12 months ### "Easy and Convenient" May 7, 2019 4.0 It's easy and fun to drag and drop columns, but as I mentioned above, the Informatin Design Tool application is a bit slow. I recommend Sap Bo in general. Pros I can easily find the solution in internet. And I can easily drag and drop the columns of the tables I selected in DFX to BLX. Cons Information Design Tool app to be accelerated for the designer Reason for choosing SAP BusinessObjects Business Intelligence The user interface is more intuitive and simple. Review Source VR Verified Reviewer Intern Accounting Used the software for: 6-12 months ### "Fast, efficient service for large data sources" November 18, 2025 4.0 I have only 6 months of experience using this application, but I have no strong issues with its functionality or appearance. I believe it could benefit from a updated layout/structure as it is very dated, and and update could make it more user-friendly for its consumers. It works well, and I have not experienced any crashes or long delays in data retrieval, which is a great plus to the software as it holds a large magnitude of company data. Pros I appreciated the fast service within the application given the amount of data it holds, across multiple servers. It is relatively user-friendly; I used the application for the first time 6 months ago and had little issue navigating the multiple windows and data sources within the software. Cons The application is relatively older and the appearance of it displays its age easily. A more user-friendly and consumer-appealing layout would make the application easier to navigate for first-time users. Review Source SS Sayali S. Project buyer Automotive Used the software for: 6-12 months ### "SAP - review " March 7, 2025 5.0 It's really nice as I am on it working in my organisation Pros I like the user interface and user friendly UI specially designed for complex task Cons Some problems need experts only as it is very wast Review Source MD Mitchell D. Inventory Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Not the best software for inventory tracking" December 21, 2024 3.0 I have extensive experience with SAP through my job currently and have found it somewhat cumbersome Pros SAP is good for basic inventory tracking and issuing goods etc. Cons The user interface is very poor and outdated, even just to print a screen of an inventory list you have to open a separate window rather than print from that page. Review Source SJ Steven J. Operations Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Full Life-Cycle product Management System (ERP)" December 9, 2024 5.0 Project management and product life-cycle management. Pros Complete product life-cycle management system. Ability to manage product development through production with complete accuracy. Cons Complex configuration and training required. Review Source KC Kay C. Customer support Information Technology and Services Used the software for: I used a free trial ### "Great platform " January 8, 2025 4.0 Pros Super easy to get things done, such as training Cons Sometimes difficult to navigate, in my personal opinion Review Source GJ Gordon J. Senior SAP Consultant Computer Software Used the software for: 1-2 years ### "This is a Key component of SAP Business One for integration and reporting" September 18, 2023 5.0 This is a tool that offers additional functionality for data integration and reporting in the SAP ecosystem. Pros \- Sap Business Objects intelligence allows you to integrated data from various sources in the SAP Business One. You can connect external systems., data sources and databases or the web into a format that can be used in Sap Business One for reporting and analysis purposes.- The data integrated from the various sources ten allows users to create reports to enhance data driven decision making. - The solution is highly customizable, allowing users to define their own mappings and data integration rules to suite their own specific needs.- This is a form of data automation that inherently reduces manual data entry which an be prone to errors. Additionally, the changes in the data from the external sources are be reflected in SAP in real time to always ensure that data is upto date. Cons \- The whole process of implementing SAP Business Objects intelligence can be complex and requires specialized skills and expertise which in turn leads to higher implementation costs which can be unaffordable for small businesses.- While doing the integration, there usually arise data compatibility issues which might be complex to solve. Review Source IA Isaac A. programmer apprentice Architecture & Planning Used the software for: Less than 6 months ### "A tour of the data analysis area to improve decision making thanks to SAP BusinessObjects Business I" June 14, 2023 4.0 A key requirement in the company where I am an intern was to spend the first 3 months learning about data management and the company's business strategies, then I realized that as the main tool they used SAP BusinessObjects Business Intelligence to perform financial analysis and generate Reports for the accounting team. Although I was initially overwhelmed by the complexity of the tool, I was able to quickly overcome this learning curve thanks to its intuitive interface and the available training resources, as well as the support and teaching of the team in charge of that area. Using SAP BusinessObjects Business Intelligence, I was able to extract relevant data from different accounting systems, perform detailed analysis, and present the results in a clear and concise manner to the core team in charge of the company's business strategies. Key to this tool was its ability to generate customized reports and interactive dashboards, as this made it much easier for us to communicate financial information to stakeholders and improved decision-making and the efficiency of the accounting team. Honestly, it is a very powerful and reliable tool for a company, I hope to work with it again. Pros SAP BusinessObjects Business Intelligence from the short time that I used it and learned from its multiple functions, I must highlight its ability to collect, transform and visualize data from various sources in reports and interactive dashboards, as a work team these functions seemed impressive to us. In addition, this tool helped us with a wide range of functionalities, from standard reporting to advanced data analysis, which allowed us to deepen our understanding of the business and thus have a clear understanding of the company to work on. any area where data analysis and understanding is required. Cons To be honest, I did not find such negative points about this tool, just external things such as how difficult it was to learn to use it, but this already depends on other factors external to it. Review Source NP Nagaraju P. BOBJ Admin Information Technology and Services Used the software for: 2+ years ### "BOBJ is a good option for complex data analysis" October 14, 2016 4.0 Pros : Complete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i don't see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it has gain more strength in the BI Market, Great product to integrate with any kind business model, Cons: Increasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments... Pros Complete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i dont see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it could be a great product to integrate with any kind business model Cons Increasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments... Review Source Romer R. Course Consultant Used the software for: 2+ years ### "Satisfied but I can still see a lot of rooms for improvement of the products." February 28, 2018 4.0 Pros SAP BusinessObjects is a wide collection of softwares that businesses can use to handle different functions such as reporting, business analytics, forecasting, etc. Based on my experience, the softwares are easy to use with interactive graphical user interface. Also, with its point and click functionality, new users can easily familiarize with the system. In addition, the ability to customize the system for more advanced users is absolutely commendable. Few systems are flexible enough like SAP BusinessObjects. The integration of SQL Database Management makes it easier for more advanced users to customize the system according to the company's needs and demands. Cons Since the software is mostly Window-based, computers using other programming language might have some difficulty in using the system. The wide variety of functionality also makes it a little bit confusing with new users especially those with no knowledge of SQL syntax. Review Source RN Raghavendar N. Business intelligence Analyst Information Technology and Services Used the software for: 2+ years ### "Unbeatable End to End Enterprize Business Intelligence solution " October 20, 2018 4.0 I have been working on SAP BO for past 10 years across different domanins like banking, manufacture and health care and built hundreds of application on BO. This is my primary skill set. Pros 1\. It is a massive BI tool which can support thousands of reports within the company 2. The security implementation is much far advanced 3. The different tools of the package WebI, Crystal, analytical tools serves/covers all needs 4. Lot of intelligence applied building this software and latest versions 4.2 is much advanced and feature rich 5. It also has ETL tool BODS providing end to end solution 6. It connects to all most all RDBS databases Cons 1\. Platform administration is too challenging 2. software version and patch takes lot of time 3. Too many features sometime confuses the developer and users (till there is scope for user friendly) 4. New release are too late and other side competitor like Tableau are moving very fast 5. Lumira still lacks lot than equivalent competitor tools Review Source VR Verified Reviewer Customer Support Engineer at Cisco TAC Outsourcing/Offshoring Used the software for: 1-2 years ### "Great for Data and Reports" April 1, 2019 5.0 Apart from the Support Service, the Application has been very helpful for our Data Extraction and reports. No problems with the application so far. Pros SAP Business objects is great for storage, creation, and reports sharing. It allows us to use real time business data and prepare reports from real time data for making business major decisions. Reports creation could be difficult for the beginners, since there is a long learning curve to master all it´s functionalities. But once you´re there, you realized how powerful this tool is. Cons SAP support service is not the best in my opinion. Long response times, and sometimes they don´t offer effective solutions to our problems. Review Source VR Verified Reviewer Principal Consultant Information Technology and Services Used the software for: 2+ years ### "SAP BusinessObjects Business Intelligence - Good Visualization tool for SAP Eco System" December 2, 2022 4.0 This tool served really well for ad-hoc reporting scenarios where its WebI component provided some very easy to use features to create ad-hoc reports on the data sets that were connected to Business Objects. Creating dashboards and other visualizations was fairly easy as well. Pros SAP BusinessObjects Business Intelligence connects seamlessly with SAP backend. It can connect very well to SAP BW, SAP ECC etc which is always a challenge for other non SAP tools. Cons Connecting to Non SAP databases need some additional efforts. Reason for choosing SAP BusinessObjects Business Intelligence We had SAP eco system in our IT landscape. SAP ECC was used as an operational (OLTP) system whereas SAP BW was used as business data-warehouse (OLAP). Business objects was obvious choice for its easy integration with data from SAP sources. Review Source TB Trivikram B. Used the software for: ### "Great Front End reporting tool which enhances the business decisions more effectively on the fly" October 20, 2016 5.0 I have been using the tool from past 9+ years for the development of reports to our clients and the improvements to the overall BO product suite over a period of time are absolutely fantastic and you will have a wide range of products in the suite which will cater all your business requirements irrespective of the domain you are in It is highly recommendable to the business who wants a better results,growth and improvements in the areas where they are lagging because the kind of visualizations and stunning dashboards that Business objects provides will give business head a clear cut idea on their improvement areas so that they can concentrate more on improvements and decision makings I have had an experience from various clients in different sectors like Finance,Telecom,Oil and Gas, Fleet and so on where they always gave a positive and really a five star rating about the product feasibility and various options SAP Business Objects provides As a developer and Technical specialist working on SAP BO I had a wonderful experience with the customer support from SAP and also whenever we raise an OSS Message or case about the product functionality the kind of response we got is really great and helped us a lot to solve the customer issues at the earliest It is ultimately a great product which sustained nearly a decade after SAP acquired now due to its tremendous capabilities and improvements in reporting and universe modelling and various versions of product releasing as and when required based on customers feedback Overall I would highly recommend SAP BO to any client be it small , medium and large due to its robust sizing guide lines this will be the best product and also this is one of the world's best reporting tool till date, no wonder after the introduction of SAP Design studio this will become the number one in the space of reporting Also I would like to mention about some of the important reporting tools in the product like WebIntelligence, SAP BO Exlorer, SAP Lumira which will definitely add an advantage to the organizations growth in providing the most thoughtful decisions on the fly to the clients Stunning,Astonishing,Intelligent and Beautiful Dashboards and Visualizations will only be possible with SAP Business Objects!!!!!!!!!!!!! Review Source DJ Dhruv J. Sap business object developer Computer Software Used the software for: 2+ years ### "Sap business object overall review" October 18, 2016 4.0 Sap business object is very ease to use for end user.there are someR very useful and user friendly tools which can be operate or handle by end user like web intelligence , explorer, lumira etc. In other end, there are other functionality and tools like dashboard,design studio , information design tool. Sap business object is platform independent and robust. Having great features of drill down,dynamic receipent ,enterprise reciepent. Pros Sap business object is very ease to use for end user.there are someR very useful and user friendly tools which can be operate or handle by end user like web intelligence , explorer, lumira etc. In other end, there are other functionality and tools like dashboard,design studio , information design tool. Sap business object is platform independent and robust. Having great features of drill down,dynamic receipent ,enterprise recipient. Cons Sap business object , for create the universe need knowldge of database and query and fundametals. Review Source SR Sue R. Owner Arts and Crafts Used the software for: 2+ years ### "Greatest business investment " December 19, 2018 5.0 I've used multiple sections of SAP and throughly enjoyed how each section works so smoothly with the others. It has the added bonus for companies that are global being able to link all business as well. Pros Once it's been implemented for the entire company it integrates every aspect smoothly. The ability to link every part of the business is invaluable. From HR to logistics to production, managing warehouse inventory cost saving are realized. Cons Implementation can be tricky if the people setting it up dont take the time to learn the business from one end to the other. It takes a team working in unison to develop a fully functional system. I've seem great things from SAP and I've seen a company sinking from a poor implementation. Review Source fA faaiz A. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "A must have BI platform if you are using SAP" April 5, 2024 4.0 Pros I really like the simplicity and interactive visuals it provides. The KPI measurement is really good and real time reporting is quite useful. Cons The real time reporting can be improved. Review Source BC Brittany C. Controller Construction Used the software for: 2+ years ### "Used as Central Management Console" April 12, 2019 4.0 Pros We use SAP Business Objects in conjunction with Crystal Reports to provide web based links for our employees to run on their own within the constraints of the parameters. I like that it is easy to navigate and sort by file name. The organization of information is clear and straightforward and it is easy to customize how you want to see things. Cons I wish there were options to add certain columns to your view. For example if I want to sort by name or last update, I can, no problem. But if i want to get any details on frequency or last time a user ran a report, i have to either go into the settings or run a report. Review Source VR Verified Reviewer SYSTEM ENGINEER Telecommunications Used the software for: 2+ years ### "A super experirnce" April 11, 2019 5.0 I have two experience with SAP BusinessObject . so far I have prepared 200 reports. Pros visuality pleasing to the eye,be open to development,Ease of Use Cons I don't like another feature this software . generally it meets all my wishes. Review Source Similar Products Featured