Reviews of aACE

"Adaptable full business management software"

Overall: aACe helped us to bring all of our company functions together into one system. This has helped us with automating reporting and avoiding the need for extra cross checking among systems.

Pros: aAce, has been a great management tool for us. We required a flexible solution to match a quirky business but also a structure that would help us to follow GAAP and other Best Practice specifics. As with any large system implementation this has taken some time, money and adaptations. We are very happy now with where we are though.

Cons: Lack of an instruction manual and limits in "help" database has been a challenge for users.

"Controller"

Overall: The aAce team is very knowledgable about their product. They learn as much about your business and your workflow and help you come up with solutions to make you and your team more efficient. Then then adapt their robust product to achieve those goals. They are also their to tweak the product as your business adapts. Responses to calls and emails are handled on a timely basis and they work with you based upon the severity of your needs

Pros: The ease of use and the cost effectiveness of the product. The ability to drill down and get information. Also how well it works with excel and other accounting tools

Cons: I would love to see the financial reports look more ones produced by the accounting world. The general ledger should show a running balance instead of having to print a dated trial balance to look at a specific period.

"Outstanding Software."

Overall: Coming from Quickbook. Everything can be done in one place. or at least without closing a window and opening the invoice module.

Pros: Customer PO Search, Reports, Auto Populates the Purchase Orders and Purchases and Invoices.

Cons: Would like to see more reports sold in a given time or by customer for forecasting inventory.

"aACE was a Critical Component to the Success of our Company's Future"

Overall: I'm the IT administrator for our company. Coming off Quickbooks, we found that QB just wasn't offering us all the flexibility and horsepower we needed from an ERP. It needed to handle all the complexities of our day to day operations, give us the reports we needed, integrate into our existing process - and then fade into the background as everyone became comfortable with it to get the job done. aACE has done all that. It transformed our order fulfillment process during implementation by helping us see trouble spots in our processes. aACE was able to customize a few key components for us very intelligently that now just work. Exactly the way we need them to. Employee adoption was slow to start, like most ERP's, but now even our most technology-adverse employees use aACE as reliably as the notepad beside their mouse. Three years later, we're going strong and preparing to launch new initiatives to promote future growth. That process requires a lot of thought and preparation, but one thing we don't have to worry about is if aACE can handle it. There have been several occasions in our company strategy meetings where the question is asked "Can aACE do that?" and it's a pleasure every time when I get to say, "Yeah that's already built in." The software is intuitive, smart, and reliable. Sometimes I check my aACE server uptime just to see how long it's been since the last restart because we don't have issues with it. It just works for months on end. As a technology professional, I was sensitive to the aesthetics, workflow and usability of the software - all important qualities for it to be a "fade into the background" kind of solution. From first glance to present day, I'm continually impressed by how aACE works the way you expect it to. I've had a chance to demo the aACEv5 environment and on top of it being a welcomed face-lift, the attention to detail in new features and how existing features were improved is uncanny. You can tell the developers have an eye for detail and are not afraid to scrap, redo and improve. I can't wait to launch aACE 5 in our organization!

Pros: The software does what you'd expect from an ERP and the user interface is not complicated or hurried in menus. It's all right in front of you!

Cons: Nothing that wasn't quickly taken care of. Anytime their support documentation online didn't have the answers I was looking for, aACE had a quick response through my support rep. I'm happy to see the continued growth of the online documentation.

"aACE for the Win"

Pros: The fully integrated accounting and inventory modules, multiple built-in integrations with external systems, and the fact that it built on the FileMaker Platform have allowed us to implement a robust, highly customized ERP system at a fraction of the typical cost. We were able to integrate aACE with our pre-existing systems to allow for a controlled, staged transition from legacy to new with minimal disruptions to daily operations.

Cons: I wouldn't call it a dislike per se, but my biggest challenge was simply adapting to a system whose interface conventions were no of my own design. The List View paradigm that aACE uses was foreign to me at first, but over time I recognized the benefits inherent in it.

"A modern ERP that actually works"

Overall: We’ve been using aACE 4 since 2011, some of the key transactions it has helped process include: - 200,000 documents - 110,000 emails - 31,000 shipments - 19,000 purchase orders We were anxious about aACE’s ability to handle the volume of work we would be putting into it. Compared to other products with larger market share and higher prices, we were uncertain if aACE would eventually hold us back. Since we went live in 2011, the company has doubled in size and aACE is showing no signs of slowing down. We’ve completely changed our outlook from how might this system hold us back to how are we holding ourselves back by not integrating process x into the system.

Pros: The interface design is clear and consistent. Anyone who has basic computer experience can quickly adjust to using aACE 4, and once you understand how any of the common features work you will be able to apply that understanding to all other areas of the system.

Cons: I wish it did absolutely everything so that we didn't have to use any other software to run the business. HR is probably the biggest missing piece.

"A complete system + custom solutions"

Overall: I have been an aACE user for about 8 years and I find myself constantly impressed with functionality and use of the system. aACE offers a wide range of reports and views that allow me and my coworkers visibility to the things we need in order to manage our clients and projects. Additionally, working with the aACE team has been incredible. Their team is thoughtful and readily available. They are open to talk through specific business problems and offer up solutions that cater to our needs. The customization available in this system is helpful for our business -- allowing us to create unique reports and views that are specific to our projects and clients.

Pros: Fully-integrated system from sales to GL. Customization available within the system. Ease of export of data for reports

Cons: Not the most intuitive at times (although I believe that is being addressed in the latest version). Slow system.

"We have been using aACE since 2009 and it has been a major improvement over QuickBooks."

Overall: It is very easy to use and at the same time a very comprehensive and versatile product.

Pros: It does just about anything you could need, we needed builds, i.e. a sale item that is composed of several other items, to keep our inventory straight. Probably the biggest advantage is that my accountant can directly access our server and get what she needs when she needs it. It is overall very easy to use and we have over 800 SKU's so that is important.

Cons: Outside of some very minor spelling and syntax errors I really cannot complain. It would be nice if some of the features were easier to access (deeper features like certain reports) but it is overall pretty easy to use.

"Great Business Partner!"

Overall: aAce is a fabulously refined program that is very easy to use. Their support is simply fantastic. It's like having a internal team that is responsive, consistent and thorough. Been using aAce for the last 8 years and it's been wonderful working with them.

Pros: Excellent design with well refined organization of information. Delivers seamless workflow.

Cons: None so far.

"Can't imagine life before aACE"

Overall: We switched to aACE at the end of 2011, and can not even imagine ( or remember ) life before aACE. The system has streamlined our business operations to a level that we never thought possible. We have been able to trim our headcount in several areas, and achieve efficiencies we thought were only possible in dreams. The pre-sales process is very thorough and they work very hard to tailor the system to your business needs. The post-sale support is unmatched, probably because the ones doing the support actually wrote the software!

Pros: The ease of use, and the custom tailoring to my business.

Cons: none

"Exceptional Customer Service and Quality Software"

Overall: Customer Servie of aACE is outstanding and it makes a big difference from any other software on the market. I also love the advanced search feature to locate the data that we need promptly. We have been using aACE for two years and the system is very flexible to accommodate our needs.

"The Best Alternative to Microsoft Dynamics, Sage or NetSuite ERP Software Vendors"

Overall: If you are looking for a product that will lower your operating costs and reoccurring software costs, can run on almost any platform IOS, Windows, most Web Browsers and can be completely customized to your own business processes, then aACE is the best possible solution. After having worked with SAP, Oracle, Great Plains, Navision and a couple of other smaller solutions, and I have never seen a software that can be modified so quickly and yet so cost effectively in the ERP space. In addition to not only implementing aACE and using it for the past five years, aACE has helped us grow our business, allowing us to quickly change our business processes as our customer base has changed, thus increasing our ability to get solutions to the marketplace quickly and efficiently. aACE pays attention to the details, so you don't have too. aACE has designed a product that has a ton of functionality, but is really easy to use. Unlike other solutions, you will never have to worry about not being able to collect, deliver and/or report the data your organization needs. This product can fully tailored to fit your company's processes. If you want to gain control of your business and eliminate all of the islands of data that exist today, then I highly recommend that you give aACE a call. They will not disappoint.

"aACE is easily customized and has wonderful support"

Overall: The aACE development and support staff are exceptional. They are very responsive and easy to work with, taking time to make sure they understand our needs and following through to make sure it all works as we want. This support really sets them apart from any other company we've worked with! We really enjoy working with aACE software and appreciate the flexibility of the program. Our company has many functions, membership, a magazine, a bookstore, and we run all of that using this one solution. Having all our customer's data in one place makes it so much easier for our customer service, sales and marketing teams. Their jobs much more streamlined and the sales team can even use aACE while they are one the road. aACE has also worked well with 3rd party software we run on the web and integrated our online store with the aACE program. We are very happy with the product and service we've received from the aACE team!

Pros: Easy to use, intuitive Customizable Captures many kinds of data in one place Good reporting features Works with other programs Many user access levels Runs well remotely

Cons: None