---
title: "ETS 360 Degree Feedback Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ETS 360 Degree Feedback Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more."
source_url: "https://www.capterra.com/p/92092/Performance-Management/"
page_type: "product"
language: "en"
---

# 

 ETS 360 Degree Feedback Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ETS 360 Degree Feedback

## What is ETS 360 Degree Feedback?

Trusted by leading companies like RBS, BT, Tesco, BP and PepsiCo, ETS 360 tools are unrivalled in terms of flexibility and scalability. Choose from a ready-to-go '360 Now' option for individuals or small groups, a powerful and configurable core 360 offering or have a fully custom tool built to meet your exact needs. You can also benefit from dedicated expert support to design your feedback programme, ensure a smooth roll-out and guide participants to drive change afterwards.

## What is ETS 360 Degree Feedback used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7000

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ETS 360 Degree Feedback?[Manage this product listing](https://www.g2.com/products/ets-employee-survey/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ETS 360 Degree Feedback

4.7 (3)

VS.

[4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$7000

per user, per month

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.6 (5,123)

Value For Money

5.0 (1)

Value For Money

4.4 (4,519)

Customer Service

4.5 (2)

Customer Service

4.3 (4,577)

## ETS 360 Degree Feedback alternatives

Highest Rated

[4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)

[4.7 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167264/Vantage-Circle/)

[Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)

[4.8 (2,911)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/129232/Employee-Success-Platform/)

## FAQs about ETS 360 Degree Feedback

Overview

### What company size and specific industries is ETS 360 Degree Feedback built for?

ETS 360 Degree Feedback is designed for medium and large organizations, with most clients having between 1,000 and 10,000 employees. The vendor description does not name specific industries, so the product appears to suit organizations of varying types that need a flexible 360-degree feedback tool.

Features and Usability

### What are the key features of ETS 360 Degree Feedback?

ETS 360 Degree Feedback includes 360 Degree Feedback, anonymous feedback, self assessment, and rater selection for collecting evaluations from multiple perspectives. It also offers competency management, goal setting/tracking, individual development plans, and performance review management, plus reporting/analytics, benchmarking, customizable questions, customizable templates, and customizable branding.

Getting Started and Support

### What training and onboarding options does ETS 360 Degree Feedback offer?

ETS 360 Degree Feedback provides in person training, webinars, and documentation to help teams get started. In person training supports guided setup and direct instruction, webinars allow live online learning, and documentation offers written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does ETS 360 Degree Feedback offer?

ETS 360 Degree Feedback provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support details are limited in the catalog, so user experience with response times or helpfulness cannot be summarized here.

## Features

AI summary

Based on 1,308 Employee Engagement reviews

Capterra reviewers point to the following as the top priorities when choosing 360 Degree Feedback software:

-   **Customizable Questions** (**53%** of reviewers rated this feature as critical)
-   **Performance Review Management** (**47%**)
-   **Performance Management** (**44%**)

ETS 360 Degree Feedback supports all three of the features buyers rate most highly: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities help businesses tailor feedback to specific roles and goals, manage review cycles more efficiently, and connect feedback insights to broader performance efforts, allowing teams to make more informed development decisions.

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

Benchmarking

Compare key metrics for the business against prominent players in the industry

Competency Management

Catalog, manage, and develop employee skill sets

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

ETS 360 Degree Feedback 25 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Competency Management: Catalog, manage, and develop employee skill sets
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Training Management: Track employee/learner's progression through training programs

---

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Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$7,000

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DW

David W.

Head of Talent

Oil & Energy

### "Customised 360 Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 25, 2020

The tool plays a very useful role in supporting the development of senior leaders in the organisation. We really enjoyed working with ETS in the design of the customized feedback report, including arriving at the right set of questions / behaviours.

Pros

Ease of use. Powerful. Produces a value-adding feedback report.

Cons

Making changes can initiate a few bugs - typical with software, of course - but ETS fix these quickly.

Reasons for choosing ETS 360 Degree Feedback

Quality, price and trusted experience with ETS while with a previous employer.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JF

Julie F.

leadership Development Manager

Financial Services

### "ETS 360 Degree Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2020

Pros

Several things - the team at ETS are really easy to work with, a true partnership. The system is flexible and can grow as our use and need for it grow. The look and feel is customisable so it feels like an internal system rather than an external 'bolt on' whilst still retaining independence and anonymity for the feedback providers.

Cons

The questionnaire building function is challenging when you first start to use it - not as intuitive as it could be

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

NM

Neil M.

HR Consultant

Banking

### "Review of ETS 360 Feedback solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 11, 2020

Positive and enduring experience over many years, with software continuously evolving and improving to meet changing business needs. Collaborative team to work with.

Pros

Simple, easy to use, flexible to evolve to changing business strategy and requirements

Cons

There is no app-based interface for mobile access, and app functionality is becoming increasingly prevalent in the market. The reporting is relatively 'static' in PDF format.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

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